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Timberland Floor Supervisor (Las Vegas, NV)

Floor SupervisorWhat You Will Do The Floor Supervisor will lead, develop, and motivate a team of Brand Advocates, ensuring a consistent Best in Class customer experience that aligns with our brand purpose and values. The Floor Supervisor will partner with the Assistant Store Manager and Store Manager to maximize profitability by ensuring that customer engagement, story-telling merchandising, operations, and community connection are all consistent and in compliance with company standards. The Floor Supervisor will create an inclusive environment, while ensuring internal and external customers are your top priority. Floor Supervisor will assume an active role in their self-development through Division of Responsibility rotations and Position based training.How You Will Make A Difference: • Sales and Profitability: o Assists in maximizing sales and achieving store target goals.o Leads an environment of productivity by ensuring the store team has theknowledge and skills to meet store goals for sales and customer engagement.o Assists in monitoring payroll while protecting the needs of the business.o Approach the business with a “One Timberland” mindset.• Brand Experience/Customer Service: o Leads team to provide exceptional customer service while educating customerson our product, our Brand Purpose and community service involvement.o Leads and inspires customer-centric culture by recognizing and rewarding theteams’ successes.o Will be an active brand ambassador within the community through proactivelyseeking opportunities to engage with the customers and support or participate incommunity initiatives outside the four walls of the store.o Supervises floor coverage, acts as a role model, and leads by example• Training and Coaching Team: o In partnership with the Store Manager, provides leadership to ensure thoroughtraining and ongoing development of store team in customer engagement and allcompany programs and policies and procedures.o Provides coaching in the moment and providing feedback to the team.o Fosters an environment of development and accountability.• Operations: o Partners with Store Manager in achieving all financial and operational objectivesincluding expense control, Loss Prevention, store audits and review weeklyreports.o Responsible for ensuring that the store’s inventory integrity is maintained throughproper shipping and receiving procedures and communicate any concerns to theStore Manager• Visual Merchandising: o Partners with Store Manager on the implementation of visual merchandisedirectives and maintains standards consistent with the company brand strategies.o Elevate the in-store experience through styling and storytelling.o Keeps sales floor full, neat, and clean• Loss Prevention, Safety, and Compliance: o Partners with Store Manager to ensure compliance and adherence to policiesand procedures, standards and practices, and company directives.o Protects company assets.o Ensures compliance with company safety, security, and shrink avoidance policiesand programs.o Partners with Loss Prevention to identify trends and translate strategies intoaction to meet district and company shrink goals.o Reacts quickly to all customer and employee injuries and partners with StoreManager, District Manager and Human Resources immediately.• Professional Conduct: o Models behavior that respects the background, experience, and culturaldifferences of others, while upholding the integrity and values of the VFCorporation and the brand. o Promotes an environment that encourages participation, creativity, and learningby sharing best practices and building on the ideas of others.What You Bring • 1 or more year(s) of store management experience• Experience in a specialty retail environment, retail footwear/apparel industry experience• High School Diploma or GED• Proven ability to meet and exceed sales and profit results• Proven ability to meet business goals by driving results through store team• Proven ability to plan and drive results while balancing shifting priorities, be nimble and agile• Excellent verbal and written skills and the ability to build, lead, and manage highperforming team• Excellent decision-making ability in a fast-paced environment• Able to meet performance expectations• Detail orientated and excellent organization skills• Proficient computer skills including word processing, spreadsheets, and softwareprograms• Proven ability to lead a team to provide best in class customer service in a retailenvironment• Ability to work a flexible schedule to meet the needs of the business; will requireweekends, evenings, and holidays

Timberland Company • Las Vegas, U.S.

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Collections and Claims Analyst

Sony Electronics, Inc. look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk.This qualified individual will:Perform A/R activities such as collection of invoices and disputes for SNA customersValidate and process customer claims for dealer programs that have been offered by Marketing, including rebates, allowances, instant rebates, spiffs, price protection, MDF, and Volume Incentive RebatesValidate and process customer claims for various reasons, including returns, shortages, pricing discrepancies, etc.Match customer deductions with credits to ensure related items are properly reconciled and closed out in the customer’s AR balanceWork with internal departments as needed, including Sales and Product Marketing and warehouse, to validate and/or resolve questions or issues on customer’s A/REscalate issues to AR management as neededWork with offshore teams performing back-office transactions and processingPerform Data Entry as neededAssist with maintaining customer sales programsMinimum Requirements At least 2 years of external accounts receivable management and customer chargeback processing experienceStrong organizational and time management skillsStrong communication skills, including verbal and written, for internal and external customers requiredIntermediate to advance skills with Windows, including Outlook, Word, Excel and PowerPointMust demonstrate high attention to detailExperience with key retailers with ex. Target, Amazon, Walmart , etc. Experience as a Subject Matter ExpertUser acceptance testingSystems requirements gathering and defect resolutions experienceData reporting analyticsPreferred RequirementsSAP R/3 experience is preferredUnderstanding and knowledge of consumer products and trade programs preferredAnalytical skills and prior auditOrder to cash cross functional projects experience

Sony Electronics Inc. • San Diego, u.s.

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Trade: Remote

Job Description:Lead and guide internal investigations related to potential regulatory violationsManage Trade Compliance investigations, to include reviewing and submitting Reportable Compliance Incidents, creating investigation work plans, interviewing employees, supporting root cause analysis and theidentification of effective corrective actions, reviewing documentation, and analyzing and compiling investigation resultsWork with Trade Compliance staff and business representatives to draft investigation work plans, complete root cause analysis, and develop effective corrective action plans for violations of regulations and Company policyOversee the completion of corrective actions, to include tracking, validating, reporting on, and closing corrective actionsDraft government disclosures, closure justifications, and extension requests, and compile enclosures for submissionCollaborate with Trade Compliance staff and business representatives to understand and document investigation scope, methodology, related policies and procedures, and other information necessary to completegovernment disclosures, closure justifications, and extension requestsTrack, update, and report on the status of all investigations, disclosures, and closure justificationsMaintain and contribute to CS Trade Compliance’s internal information web portal, file repositories, collaboration sites, and Trade software toolsAssist with responses to government or corporate inquiries on ITAR, EAR, Customs, and other trade related mattersContribute to the development of case studies, policies and procedures, trainings, and communications related to trade compliance issuesIdentify, recommend, and implement process improvementsAssist with the execution of special projects related to compliance mattersReports to the Manager, Trade Compliance Strategic Applications in the Communications Systems segment.Strong investigative skills with prior experience investigating ITAR, EAR, OFAC, and Customs mattersSubject matter expertise in understanding government regulations with primary focus on ITAR, EAR, and Customs requirementsEnsure compliance with ITAR, EAR, and Customs regulations including providing compliance guidance to both internal and external customersMust possess excellent writing skills, be able to assimilate and analyze complex information and draft clear and concise narrativesProject Management expertise, including the ability to effectively track, update, and report on various investigations, disclosures, and internal closures,while collaborating on and progressing other investigations, disclosures,and internal closuresAbility to multitask, context switch, and efficiently and effectively manage workload to include competing priorities and deadlines, ensuring on-timecompletion of activitiesStrong sense of accountability and responsibilityKeen judgment, discretion, and ability to maintain confidential information.Strong interpersonal skills and effective oral communication skillsAbility to work independently and perform duties with minimum supervision or direction while remaining a team player Education and Experience Requirements:Bachelor’s Degree and minimum 6 years of prior relevant experience; Graduate Degree and a minimum of 4 years of prior related experienceStrong candidates will have prior ITAR consent agreement experience or a law degree from an accredited universitySubject Matter Expert in ITAR, EAR, and Customs regulations.Advanced skills and expertise using SharePoint and Microsoft Office tools, particularly Word, Excel, PowerPoint, and OneNoteLicensed Customs Broker.

Careerbuilder • New York, U.S.

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Technician

At Volvo Truck and Bus, we believe our employees are our greatest assets to enable us to deliver excellent service to our customers. Our culture promotes training and development to help individuals reach their career goals, positive working relationships between staff and managers where ideas are valued.Do you have superior workmanship and an eye for detail? Can you work efficiently and effectively with a desire to succeed and be part of a winning team?If you have all of the above and more – then we want to speak to you.Role DescriptionWe’re offering you an exciting opportunity to play a crucial role in our Service & Workshop team at our Volvo Truck and Bus Centre, based in Inverness. As a Technician, you’ll be directly responsible for ensuring that vehicle repairs are carried out to the highest possible standard at this efficient and modern retail Dealer point. This in turn will help to sustain growth in customer confidence in the level of service provided by Volvo Trucks.You’ll be expected to have technical and practical competency when it comes to the repair and maintenance of HGVs, and you must be able to effectively communicate at all levels on a written and verbal basis. You should be flexible enough to adapt to new processes and develop new skills when required and participate in training and development activities. We’ll also expect you to be an active member of our busy team, while being competent enough to develop new working processes, or to enhance current ones.We’ll need you to:Ensure repairs are carried out according to manufacturer’s procedures, safely and responsiblyEnsure repairs are carried out in accordance with Volvo Standard Times using Volvo Special Tools where appropriateAssist in the fault diagnosis processComply with warranty procedures during repairs and warranty material on completion of each repairAssist with Action Service Europe when requiredWork with the Parts Team to ensure the correct replacement parts are fittedRoad test vehicles when required (if you hold an HGV licence)Assist with roadside breakdownsEnsure company time recording procedures are complied with, and that job cards are completed accuratelyEnsure service sheets are completed as per Volvo instructionsEnsure all vehicle defects are reported to workshop controllersKeep all workshop facilities, equipment and tools clean, tidy and well maintainedWear personal protective equipment when appropriateSupport the development of young trainees and apprenticesWho are you:You’ll hold a City and Guilds, an NVQ3 or an equivalent qualification. You’ll also have completed an apprenticeship in the HGV industry, or have equivalent experience, along with relevant experience in the commercial vehicle industry.A basic knowledge of computer software packages including Word, Excel and Outlook is preferred, as is a general level of computer literacy.Finally, we’d expect you to have a basic working knowledge of vehicle technology.What’s in it for you:As part of the Volvo Trucks team, you’ll be working for one of the world’s leading vehicle manufacturers. But not only that, you’ll be working for a company that truly values the people who work for it.You’ll receive:Competitive salary including OTGenerous holiday entitlementLife AssuranceCompany bonus schemeContributory Pension schemeTraining and development opportunitiesDiscount on Volvo and Renault cars for friends and familyDiscounts on High St Retailers, travel, cinema, gyms and many more

VolvoAuto Sweden Sa • Inverness, United Kingdom

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Senior Analyst, Pricing & Costing

Senior Analyst, Pricing & CostingThe Senior Analyst, Pricing & Costing will report to the Manager, Global Pricing and Costing. This is a highly analytical role that requires the individual to consider large amounts of data from multiple sources to help Timberland develop, execute, and manage strategies & business plans that drive profitable and sustainable growth. You will be a key partner in building the tools and connections that influence the price-value relationship across Timberland’s Footwear, Apparel, and Accessories assortments. The Senior Analyst will take a data-driven approach to help uncover opportunities to reduce product cost and improve price-value throughout the product creation process to achieve seasonal product margin targets. The ideal candidate is comfortable with large amounts of data, and a self-starter who possesses outstanding Excel and data-visualization skills, is comfortable with ambiguity, and has a strong desire to “connect the dots” across the business. How You Will Make a Difference What you will do:Analyze Pricing DataAssess data from a variety of sources, using it to derive insights into pricing strategies and market trendsUse quantitative and qualitative methods to analyze competitor pricing, assess market share and margins, and track customer engagement to gain a complete picture of effective pricing strategiesDevelop Forecasts and ModelsIn collaboration with Demand Planning, use a variety of statistical modeling methods to prepare reports that show the potential impact of various pricing strategies, including their effect on margins and costs and how they will impact profitability and sales volumeForecasts should also include information related to the broader marketDetermine Pricing and Marketing StrategiesWork closely with sales and marketing personnel to develop and enact competitive pricing strategiesAnalyze data related to return on investment (ROI) for existing marketing and promotional programs, analyze customer response to marketing efforts, and determine more effective ways to reach customers and gain market shareMonitor Industry TrendsStay abreast of market trends within the industry.Recommend pricing strategies that align closely with trends identified.Develop strategies that take advantage of untapped market segments and help the company gain market share in new avenuesDevelop Pricing ToolsWork with global partners to develop and leverage consistent tools to perform margin and pricing analysis in support of business initiatives, e.g., Go-to-Market (GTM) process  Develop pricing tools to respond more quickly to changing market needs or trendsThese tools should include dynamic pricing that allows the company to quickly adjust prices to enhance sales volume and conversion rates, as well as tools that streamline the analysis process and provide more immediate information about competitor prices and promotionsPresent Findings to Key Decision-MakersPresent findings to various process owners through weekly, monthly and/or GTM milestone meetings  Translate complex data into actionable strategies and techniques to drive sales and enhance marketing efforts  Prepare both written reports and visual presentations to share findings How you will do it: With your skills in continuous improvement, information monitoring, decision making, planning, and organizing and being customer focused, your talent for building partnerships with communication, gaining commitment and leveraging cultural diversity will contribute to the team’s success. You are also adaptable with innovation and innovative thinking while continuously learning and driving for results.  Free to Be, Inclusion & Diversity As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. Skills for SuccessYears of Related Professional Experience: 3 - 5 years of experience in marketing, finance, or business administrationEducational Position Requirements: A formal education and subsequent undergraduate/graduate degrees such as a bachelor’s degree in mathematics, statistics or economics are nice to have, but we are most interested in your total experience and professional achievements.What we expect you already know/have:Analytical thinking: you will examine and assess data from a variety of sources, ranging from competitor pricing data to customer segment profiles and cost dataMathematics: you have the required excellent mathematical skills to derive insights from multiple data sources and utilize them to develop models and provide pricing advice to decision-makers Team collaboration: you will work closely with the sales, marketing, and merchandise teams to determine and set pricesYou need to be a strong collaborator/coordinator.Financial forecasting: you can develop a range of forecasts and models to assist decision-makers with setting and modifying prices, including margin forecasts that reflect seasonal and promotional pricing strategiesProblem-solving skills: Effective problem-solving skills are vital in this role, as you will need to devise solutions to drive profitability and support revenue and market share goals Communication skills: strong written and verbal communicator; you need to present your findings through reports and presentations Systems/Tools: Microsoft office application skills, e.g., Word, advanced Excel, advance PowerPointData visualization software, e.g., Tableau, Power BI / Power QueryCognos preferredProduct Line Management (PLM) system experience

Timberland Company • Portsmouth, u.s.

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Sterilization Engineer Principal (remote flexible)

JOB SUMMARY Responsible for providing sterilization-engineering support to Medline Industries worldwide operations. This role will assist/direct the design, installation, commissioning and start-up of facility sterilization process, abatement equipment [EO, Radiation], where needed, and ancillary supporting systems. Moreover, this role will drive projects with existing sterilization modalities that enhance Quality/Reg. Compliance, reduce operating costs through cost reduction, improved process control or improved machine reliability. RESPONSIBILITIES INCLUDE:Sterilization engineering support for greenfield and brownfield ethylene oxide sterilization facilities. This includes developing standardized URS, HAZOP/pFMEA/PHA, Risk Assessments, FAT, SAT and IQ documentation. With internal/external resources develop a sustainable model for sterilization facilities, minimizing bespoke costs.Lead stress testing of suppliers control system software and integration of controls w/process for a given sterilization modality.Engineering support for Sterility Assurance activities related to alternative sterilization methodologies, such as, but not limited: E[1]beam, X-Ray, Aseptic Processing, Moist and ry Heat. This will include performing in-house engineering feasibility studies, design and qualification specifications for said methods on an industrial scale. Drive approved alternative methods to completion.Review existing in-house sterilization equipment, to include Control System Software, and ancillary systems for gaps and improvement opportunities. Prioritize improvements in accordance with business risk. Provide technically competent solutions, to include time-line for completion and budgetary considerations. Depending on site/team skill set, either marshal/oversee resources or direct internal/external resources for improvements. Provide training as necessary to improve internal skill set.Provide engineering solutions at existing sites to automate/integrate pallet conveyance throughout in-house EO facilities, collaborating w/Engineering, Quality and Operations.Standardize means/methods at internal sterilization sites, brown or greenfield. Where applicable, control system hardware and software, instrumentation, calibration and maintenance activities are primary drivers. Insure each sites%26rsquo; critical sterilization component/equipment/software has a backup to minimize risk and insure business continuity.Support Sterility Assurance team with IQ/OQ/PQ, Risk Assessments, CAPA%26rsquo;s, Audits, etc.Benchmark internal/external sterilization modalities, insuring best practices for Medline owned sterilization equipment/facilities.Working understanding of US and International regulations associated with various modes of sterilization, specifically EO.This is a high-level individual contributor role. May be involved in hiring staff, recommending pay increases, performing performance reviews, training and development of staff, estimating personnel needs, assigning work, meeting completion dates, interpreting and ensuring consistent application of organizational policies.COVID-19 Vaccination Please be aware that Medline requires all employees starting in this position to be fully vaccinated against COVID-19. This position will require the successful candidate to provide proof that they are fully vaccinated by their start date. Medline is an equal opportunity employer, and will provide reasonable accommodations to those individuals who are unable to be vaccinated for COVID-19 consistent with federal, state, and local law. EDUCATION:Bachelor's degree in mechanical engineering, biomedical engineering, electrical engineering, or equivalent mechanical/electrical degree. A Life Science degree with a minimum 10 years demonstrated professional engineering roles/expertise is acceptable. WORK EXPERIENCE:A minimum 10 year sterilization equipment experience required. SME in ethylene oxide sterilization equipment (primary)/processes (desirable) from an engineering perspective. Secondary expertise in other methodology is desirable, such as, but not limited to: E-beam, X-Ray, Gamma, Dry Heat, Moist Heat, Aseptic or novel sterilization methods.Preferred 10+ years hands-on-of experience in a regulated industry, with sterilization engineering, EO required, Dry or Moist Heat desirable.A Controls/Automation background is required; 8+ years%26rsquo; experience with Sterilization Software Programming & Integration.Proficiency in AutoCAD required, as well as Microsoft Suite [Word, PowerPoint, Excel, and Project]. Statistical analysis desirable using Minitab or equivalent.Ability to work effectively in cross-functional teams. Ability to work independently and manage multiple tasks and priorities.Position requires travel up to 30% of the time for business purposes (domestic and international).Sterilizer equipment, and Controls Hardware and Software. Relevant standards associated with EO modality.Benchmarking and project management skills to develop scope, capital cost, and timelines in support of capital projects.

Careerbuilder • Northfield, U.S.

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Manager, Digital Media

Sony Corporation of America (SCA) is seeking a Digital Media Manager to join Corporate Marketing. The Media channel manager will be responsible for end to end management of campaigns and reporting across US Brand Activation efforts and Sony Rewards Card Marketing. They will serve as subject matter expert for paid digital activation, steering and optimization within channel and will influence best in class operation through knowledge sharing and collaboration across the Sony Group Companies. The role requires a data driven marketing mind set with the ability to craft stories that marry audience performance and multi-channel data.Reporting to the Director of Partnerships and People Based Marketing, this role is expected to deliver successful execution of People Based Marketing, leveraging the centralized marketing platform and database. As the primary media channel expert, the media manager will work closely with internal brand, digital marketing and martech teams to deliver KPI's. The manager is expected to have strong and effective communication skills to collaborate with colleagues both in the US and Japan. This role will require close agency management and will oversee media agency contracts and strategic relationships. JOB RESPONSIBILITIESStrategy • Lead end-to-end media planning ensuring that the brand strategy is applied driving KPI’s, facilitating innovation, and effectively applying campaign learnings on a day-to-day basis• Utilize deep knowledge of the digital landscape such as, programmatic (display, OLV, CTV), search and social to recommend channels for each line of business inclusive of Brand Marketing, Sony and PlayStation Credit Card, and Sony Rewards. • Deliver cross-channel campaign insights to management, packaging reporting and recommendations to executive leadership• Work independently and collaboratively across local and global teams to align on overarching digital marketing strategies, timelines, and deliverables• Lead digital channel innovation to optimize media and people-based marketing capabilities: Implement relevant new channel testing, deliver internal POV's on industry trends, guide platform and agency recommendations. Execution• Develop briefs to inform media agency and creative teams to clearly articulate objectives as well as learnings • Lead ongoing communication with agencies (media, analytics, research) to plan and execute all paid media campaigns from start to finish• Closely manage media agencies for budget accuracy, actualized flowcharts, and timely reporting dashboards. Review reporting to assess engagement benchmarks and deliver against KPI’s through ongoing optimization. • Activate core first party audiences in digital media channels to demonstrate meaningful and measurable gains for brand sentiment, engagement, conversion, and closed loop attribution where possible. • Manage audience onboarding and audience activation, performance insights and optimization• Apply strong analytical aptitude and audience knowledge to inform modeling, criteria, and analysis.• Develop and maintain test and learn agendas.QUALIFICATIONS FOR POSITION• Bachelor’s degree• 5+ years of digital media experience; at least 3 years of media agency experience• Expert experience in a data centric role • Experience executing and optimizing highly impactful marketing strategies which deliver business results• Strong analytical and quantitative skills with the ability to clearly communicate outcomes• Agile marketer who demonstrates curiosity, makes bold decisions & recommendations, tracks digital trends, and takes ownership of projects• Detail oriented project manager with proven ability to remove barriers and gain buy-in• People Based Marketing, 1:1(CRM) targeting digital experience• Understanding of Ad Tech – DMP, DSP, LiveRamp and Business Manager• Experience with reporting dashboards and BI tools (Tableau, Power BI, Datorama)• Global media planning experience preferred and/or experience working for international company across global teams• Proficiency with Microsoft PowerPoint, Word, Excel, and Teams• Must be eligible to work unrestricted in the USA

Sony Electronics Inc. • New York, U.S.

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Supervisor Warehouse

Yamaha Motor Corporation, U.S.A. is a growing and dynamic organization with superb products that include motorcycles, outboard motors, ATVs, personal watercraft, snowmobiles, boats, power assist bicycles, outdoor power equipment, race kart engines, Golf Cars, accessories, apparel, and much more! We are a company of enthusiasts and have passion for our products!Yamaha has an excellent opportunity for a Warehouse Supervisor to join our Warehouse team in Cypress, CA.JOB SUMMARYThe Warehouse Supervisor will assist management supervising in the areas of shipping, receiving and packaging to ensure quality, safety, timeliness and accuracy. Focus on Inbound processes and integration of SAP best Practices into the warehouse operations SOP. Must have open mind to bring new solutions into the distribution environment. This position will handle and process the entire inventory in the warehouse. The Warehouse Supervisor will also supervise and assign tasks to associates and maintain seamless functions in the warehouse. JOB RESPONSIBILITIESProcess all inbound product into inventory in a timely manner. Make sure all parts and accessories are accurately accounted for, handled and stored properly.Maintain accurate control of all warehouse inventory, company equipment and building security. Ensure proper labeling, tagging, and packaging of goods and materials.Assist all warehouses with the update of SAP training material. Develop and maintain a training program to address all system changes and new employees.Supervises loading and unloading of trucks. Maintains all necessary documentation and adheres to legal procedures for dispatch and receipt of goods. Ensure that department operations comply with all internal, local and domestics rules and regulations (e.g., dangerous goods, fire, CTPAT, OSHA, and all safety rules).Ensure that all department employees are properly trained in work related and safety procedures per company guidelines. Maintain a safe and hostile free working environment for the entire department staff. Motivate employees to increase levels of moral, productivity, and quality of work. Maintain a high level of Kaizen, 5S, and MBO responsibilities. Ensure that the department operation is safe, organized, and presents the property company image. Monitor department and individual production numbers to meet budget guidelines and warehouse goals. Provide cost saving measures and suggestions to management.Develop team leaders to effectively oversee the daily routines of their departments.  Responsible to ensure team leaders train, motivate, monitor, and evaluate performance of their team members.Must perform all other duties outstandingly and consistent with guidelines, as assignedQUALIFICATIONSHigh School diploma or GED equivalent. AS/BS/BA degree is a plus.3 – 5 years' experience in warehouse operations / distribution.Minimum of 2 years Supervisory experience in a distribution environment (piece picking, small package and LTL shipping).Strong operating knowledge of at least one world class WMS (SAP EWM preferred, but other possibilities include JDA, Manhattan, Oracle, etc.Experience in Kaizen / 5S methodology preferredMust be proficient in Microsoft Office applications (i.e. Word, Excel, Power Point, Outlook)Must have extreme attention to detail, assuring warehouse is operating effectively and immaculate.Must be dependable with ability to multi-task and work effectively in a team environment.Must be able to train and direct warehouse staff.Strong problem-solving skills.

Yamaha Motor Co. USA • Cypress, u.s.

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Help Desk Analyst - Woodbridge NJ

Provide IT support for clients remotely or at a client site. Find fixes, workarounds and final solutions by troubleshooting issues while providing exemplary customer service. Must be technically capable and a self-starter with strong organizational and customer service skills. This will be an on-site, 5 days a week position in our office near Piscataway, NJ.Desired Attributes and ExperienceCustomer service mentalityStrong organizational and time management skillsExcellent verbal and written communication skillsStrong interpersonal skillsReliableSolid understanding of computers, networks and softwareExperience using MS Office applications: Word, Excel, OutlookHigh attention to detailPrevious experience with ConnectWise or other ticketing systemAbility and willingness to travel to client sites as neededAbility and willingness to work overtime when neededAbility and willingness to work in a high-pressure environmentAbility and willingness to work in a collaborative team environmentAbility and willingness to quickly learn new technology and softwareAbility to lift 50 lbs.Responsibilities and DutiesInstall and configure hardware and softwareRespond to tickets in accordance with SLA guidelinesRecord, track, and document the help desk request problem solving process including actions taken through to the final resolutionRespond in timely manner to requests and issuesRepair and replace equipment as neededProvide onsite and remote support to end usersAssist in AV setups as needed for meetingsAssist new hire training for basic IT needs.Set up new workstations for users (deploying equipment, checking over account setups).Heavy use of Windows and Mac OS devicesAbility to work in Active DirectoryTest new technologyCreate documentation for staff for training purposesResolve Tier One/Two support ticketsREQUIREMENTSHardware & Software Installation, Desktop Hardware, MS Windows 10, Microsoft Office 365, Mac OS, Troubleshoot Network and Repair

Robert Half • New York, U.S.

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