Hotel General Manager – Caribbean - Saint Lucia or Jamaica

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• Role: Hotel Manager & General Manager roles
• With: A 5* resort property company
• Location: The Caribbean – Jamaica and St. Lucia
• Start date: Soon!
• Reporting to: The Hotel Manager reports to the General Manager. The General Manager reports to the COO and Corporate Team
• Salary: VERY healthy!
• Tax: Salary is taxed at local island rate
• Benefits: Accommodations allowance (circa $2000US for HM and $2500 for GM), car allowance for HM and car for GM, meals on duty, pension benefits and health care after probation period
• Working: 5 of 7 days a week…but you know hospitality
• Company: This company is a huge resort operation and is looking to double its size in the coming 10 years. ‘Expansion’ is in the DNA of the firm.

The Role and Responsibilities

• As a Hotel or General Manager you will be leading a team of local and international colleagues to offer SERVICE EXCELLENCE to the global Guests staying at the resort
• Accountable for the Front Desk; including Butler division; on resort sales, engineering, landscaping, water sports plus food and beverage
• An ambassador of the resort, your focus will be on offering a BRILLIANT vacation experience for the Guests.
• Your attention will be on Guest Services and the facilities at the resort…truly an operational role. There won’t be a focus on rooms sales, revpar or the like in this position.
• An unstructured role per se, you will be able to think on your feet and not need hand-holding to follow a rule-book.
• There will be a demand from the operation for you support and follow the status quo, the way things are done and not be a maverick wishing to make changes left, right and centre – although creativity is encouraged.
• This opportunity is about the company and making it SPARKLE and SHINE.
• The position will require flexibility to move to different resorts and movement.

You the PERFECT Candidate

• You will be currently a General Manager or Hotel Manager from a 5* company including: Four Seasons, Banyan Tree, Six Senses, Ritz Carlton and the like. Luxury and quality is key.
• You could have Caribbean experience already…which would be a massive plus.
• You will come as a humble professional where you have a positive leadership style to promote your team rather than yourself.
• The interview process will include psychometric testing, video meetings, hotel visit and trial on site at the resort.
• Please kindly note that this opportunity will require a work-permit which could take up to 12 weeks to source from the local government.