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CRM ManagerLondon - hybrid working£45,000-£55,000Our client is a leading wellbeing brand with an exclusive collection of members clubs and hotels across UK and Europe.The CRM Manager will play a pivotal role in driving new member acquisition, streamlining onboarding experiences, and supporting regional marketing teams in delivering impactful, data-driven communications.This is a unique opportunity to shape the future of CRM platforms, structures, and strategies within a dynamic and evolving organisation.The role:Develop and execute CRM campaigns to drive lead generation and sales, collaborating with regional teams and optimizing conversion through reporting and A/B testing.Oversee CRM systems, partner relationships, and data collection, ensuring strategies align with business goals and comply with data privacy regulations.Create CRM calendars, craft compelling communications, and implement re-engagement strategies to reduce churn and enhance member loyalty.Work with analytics teams to develop dashboards, track performance, and refine CRM strategies based on data-driven insights.Support CRM platform evolution, collaborate with IT on system implementation, and drive innovation in CRM processes.Implement test-and-learn methodologies, optimise campaigns, and stay ahead of industry trends to maintain best-in-class CRM operations.ExperienceMinimum 3 years’ experience in a CRM role within a fast-paced environment.Strong analytical skills with the ability to interpret data and drive CRM effectiveness.Experience with HubSpot is essential.Knowledge of MarTech integrations and onboarding new partnersCreative mindset with a keen eye for communication design and engagement.Strong stakeholder management and cross-functional collaboration experienceExperience working in global or multi-region organisations is advantageous.Proficiency in MS Office, particularly Excel and PowerPoint.Willingness to travel occasionally.

COREcruitment LTD • London, UK

Thanks for looking, here are the BEST BITSRole: Hotel Manager & General Manager rolesWith: A 5* resort property companyLocation: The Caribbean – Jamaica and St. LuciaStart date: Soon!Reporting to: The Hotel Manager reports to the General Manager. The General Manager reports to the COO and Corporate TeamSalary: VERY healthy!Tax: Salary is taxed at local island rateBenefits: Accommodations allowance (circa $2000US for HM and $2500 for GM), car allowance for HM and car for GM, meals on duty, pension benefits and health care after probation periodWorking: 5 of 7 days a week…but you know hospitalityCompany: This company is a huge resort operation and is looking to double its size in the coming 10 years. ‘Expansion’ is in the DNA of the firm.The Role and ResponsibilitiesAs a Hotel or General Manager you will be leading a team of local and international colleagues to offer SERVICE EXCELLENCE to the global Guests staying at the resortAccountable for the Front Desk; including Butler division; on resort sales, engineering, landscaping, water sports plus food and beverageAn ambassador of the resort, your focus will be on offering a BRILLIANT vacation experience for the Guests.Your attention will be on Guest Services and the facilities at the resort…truly an operational role. There won’t be a focus on rooms sales, revpar or the like in this position.An unstructured role per se, you will be able to think on your feet and not need hand-holding to follow a rule-book.There will be a demand from the operation for you support and follow the status quo, the way things are done and not be a maverick wishing to make changes left, right and centre – although creativity is encouraged.This opportunity is about the company and making it SPARKLE and SHINE.The position will require flexibility to move to different resorts and movement.You the PERFECT CandidateYou will be currently a General Manager or Hotel Manager from a 5* company including: Four Seasons, Banyan Tree, Six Senses, Ritz Carlton and the like. Luxury and quality is key.You could have Caribbean experience already…which would be a massive plus.You will come as a humble professional where you have a positive leadership style to promote your team rather than yourself.The interview process will include psychometric testing, video meetings, hotel visit and trial on site at the resort.Please kindly note that this opportunity will require a work-permit which could take up to 12 weeks to source from the local government.

Excite Recruitment • Eastleigh, UK