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Customer service team leader

About usAt Sydney Trains our vision is to keep Sydney moving by putting the customer at the centre of everything we do. We work at the heart of local communities and integrate cutting edge technology to deliver efficient rail services which exceed expectations and support a rapidly growing economy. Sydney Trains also operate the Rail Operations Centre and are responsible for the maintenance of assets including tracks, trains, signals, overhead wiring, stations and facilities. We conduct our operations in the community in compliance with the principles of ecologically sustainable development.About the teamCustomer Operations brings together Customer Service and Operations Delivery to create a seamless journey for our customers. We provide a strong focus on the operational planning of daily controls in a multi modal transport system and the delivery of exceptional service and safety awareness to our customers. Sydney Trains comprises of 17 areas, led by our Customer Area Managers.The opportunityAs we continue to make positive changes, we have multiple exciting opportunities for full-time Customer Service Team Leaders to join our Customer Operations Team at Sydney Trains.These full-time positions will be based at locations across Sydney CBD and will see you empowering teams of up to 15. These positions will see you inspiring your team to push their standards of service through regular training, coaching, and mentoring to support the development of your staff. You will respectfully manage employee performance and ensure clear communication is delivered across business updates, changes, performance results and pre and post briefings with your team.About youAs a Customer Service Team Leader, it’s imperative you possess the ability to communicate with influence, engage and build strong and trusting relationships whilst fulfilling stakeholder and team expectations.Aside from your positive and proactive attitude, you will be well versed in working in a fast-paced customer service environment. Your confidence in leadership will demonstrate your safety critical mindset, make smart on the spot decisions and your skills to build a cohesive and collaborative team culture striving to exceed customer expectations.In addition, you will also possess:Knowledge of customer service and safety standardsKnowledge of relevant Legislation and Authority policies, procedures, and guidelines for station operationsUnderstanding of EEO principles, the Ethnic Affairs Priority Statement), WHS and Environmental PoliciesCommitment to ethical practicesUnderstanding of basic computer operations and software standardsSalary and benefitsThe salary for this position is $1290.00 per week plus superannuation and leave loading.Sydney Trains offers its employees challenging and rewarding work with opportunities for career progression, learning and development and work-life balance. Other benefits include:Free travel on Government trains, buses, and ferriesApplicable Shift Allowances and Penalty Rates?Essential requirementsYou must be available and willing to work rotating shifts including shift work, late nights, early mornings, weekends, and public holidays. Extended hours may be necessary at short notice.

JORA • Sydney, Australia


Part Time Work From Home Typing / Data Entry remote job

Basic Data Entry Clerk Wanted - Work From Home 25 Words Per Minute InputRemote work from home administrative assistant, data entry clerk, typing, customer service representative , get started now.We are seeking individuals who are looking for part time or full time work or side gigs to be connected with companies who are hiring employees directly to work from their homes. You will find both full-time and part-time remote opportunities in a variety of career fields.Legitimate Work From Home Data Entry Jobs are going to require that you have skills relevant to the position you are applying for. Training is provided based on the position.JOB REQUIREMENTSComputer with internet accessQuiet work space away from distractionsMust be able and comfortable to working in an environment without immediate supervisionAbility to read, understand, and follow oral and written instructions.Data entry or administrative assistant experience is not needed but can be a bonusWe are recruiting those who have a background in health care, ware house worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learnYou must apply on our website only.Location: Work At Home Positions (Remote)Employment Type: Part time/full time independentCareer / Skills Level required: Entry LevelDepartment: Remote work from home data entryEducation: HS Diploma / GED / Experience: Entry LevelTyping 25+ words per minute You enjoy data entry work and can perform the work from your home or location of choosing (remote work at home job)Computer with internet accessIt is crucial that you be self-motivated and able to follow explicit directions to begin working from homeSelf Motivated - you must be 100% able to commit to working with little supervisionWork from home jobs of this nature require Internet and one of the following: Laptop or PC, MAC, or Smart Device - Android or IOS

Careerbuilder • New York, Stati Uniti