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Result for: Customer satisfaction in Roma, Italia
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Process Control Engineer

Job DescriptionProcess Control EngineerLocation: Jubail, Saudi ArabiaSalary: Market related Our client is a Petrochemical company specializing in chemicals for various industries.We are looking for a PCE to support in define Process Control Objectives for the processes and following up to ensure that sector objectives are in line with the global Refinery objectives and oversee the teams activities in a way that supports the achievement of these objectives.ResponsibilitiesDevelop, implement, maintain, and follow up on the usage of standard control loops.Manage and coordinate all project troubleshooting activities as assigned to Process Control engineers.Support by proposing an adequate advanced control solution to solve recurrent problems and issues.Support Advanced Control systems modifications and related items to PCS.Ensure continuous knowledge management/sharing among colleagues.Close coordination with relevant Sr. Process Control to set the priorities and activities.Communication & Coordination with other divisions (Maintenance (CET & M&R ) Process engineering, Business teams).Contribute to developing necessary Process Control yearly budget.Manage and instruct PCS Technicians in respective areas.Develop the training and development requirements of the subordinateForecast and control the budget and expenditures of the Organization.Perform other related duties as assigned by the Superintendent Process Control.Managing daily meetings and oversee daily activities.Ensures that Process Control Systems are following & maintaining a high level of standard for Cyber Security to secure Refinery assets &production and dataEnsures that the refinery process control systems are maintained safely.Drives a culture of continuous improvement and innovation.Provide direction, motivation, training, and technical support to colleagues and subordinates.Provides Reports and key performance indicators.Participate in Technical meetings and provide presentations based on objectives.SkillsRequirements:·      Bachelor's Degree in Engineering or equivalent.·      Specialization in Computer Science, Instrumentation, Electrical Engineering, or Electronics Engineering.·      6-8 Years experience in Control Engineering in the Petrochemical industry.·      Experience in Oil & Gas, Refineries or Petrochemical industry..Saudi Arabian Nationals are encouraged to apply

Bayt.com Inc. • Jubail, Arabia Saudita

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Front Office Receptionist

Job Title: Front Office Receptionist Scope of role: To assist guests in all Front Office-related functions in an efficient, courteous and professional manner that maintains high standards of service and hospitality.Key Responsibilities: ·Registers guests and assigns rooms, accommodates special requests whenever possible.·Thoroughly understands and adheres to proper credit, checks cashing, and cash-handling policies and procedures.·Understands room status and room status tracking.·Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.·Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.·Possesses a working knowledge of reservation department, takes same day reservation and future reservation when necessary. Knows cancellation procedures.·Uses proper telephone etiquette·Reports any unusual occurrences or requests to Supervisor or designated Manager.·Post charges to guests’ accounts.·Transfer guests’ balances to other accounts as required.·Handle cash, travelers, cheque, credit cards and direct billing requested properly.·Responsible of keeping and releasing guests passports.·Implements & control the policies and regulation related to staff Health & Safety, Grooming, Service & Hygiene.·Performs any other duties as assigned to her/him by management.·Assist other departments, as necessaryQualifications & Experience:Previous experience in a Hospitality Industry. Positive attitude and good communication skills both written and verbal.Commitment to delivering a high level of customer service.Ability to work on your own or part of a team.OPERA knowledge is an advantage

Caterer Global LTD • Dubai, Emirati Arabi Uniti

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Help Desk Support Technician

Job SummaryAs a “Service Desk Technician – Level 2,” you would be responsible for providing technical support to end-users and resolving issues related to hardware and software. You would work closely with the other team members in our IT department to escalate and resolve complex issues. Your day-to-day responsibilities would include troubleshooting and diagnosing hardware and software issues, installing and configuring software and hardware for end-users, and documenting and tracking service requests and incident tickets. Excellent communication skills are essential for this role, as you would be interacting with end-users on a regular basis. You would need to be able to explain technical concepts in a way that is easy for non-technical users to understand, and be patient and empathetic when dealing with users. Strong problem-solving and analytical skills are also vital, as you would be required to work through complex technical issues and provide solutions in a fast-paced environment.Essential FunctionsTroubleshoot and diagnose advanced hardware and software issues.Install and configure software and hardware for end-users.Document and track service requests and incident tickets.Automate application deployments via tools like Manage Engine, Ivanti, etc.Collaborate with other technology teams to resolve issues and provide solutions.Provide technical guidance and training to end-users.Work with the other groups in the IT department to escalate and resolve complex issues.Identify opportunities for process improvement and best practices in IT service delivery.Maintain and update technical knowledgebase and documentation.Required/Preferred Education and ExperienceBachelor’s degree preferred (not required)A minimum of 3-6 years of work experienceExperience with operating system deployments, application packaging, advanced PC troubleshooting, and with ITSM systems like Service NowKnowledge, Skills and AbilitiesExcellent verbal and written communication skillsHigh level of customer serviceCapable of multitasking and working within tight deadlinesExcellent knowledge of OS and application deploymentsDetail oriented and organized, and capable of handling proper follow-up with end users.

Careerbuilder • New York, Stati Uniti

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