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Result for: Customer retention in Roma, Italia
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Vendeur/Vendeuse

Description du posteOniverse est le nouveau nom du groupe Calzedonia, une société italienne multimarques fondée en 1986.Aujourd'hui, l'entreprise comprend de nombreuses marques de mode : Calzedonia, Intimissimi, Intimissimi Uomo, Tezenis, Tezenis Kids, Falconeri, Atelier Emé et Antonio Marras.Le groupe est également présent dans le secteur de l'alimentation et du vin - à travers les marques Signorvino, Tenimenti Leone, La Giuva et Podere Guardia Grande - et, suite à l'acquisition récente de Cantiere del Pardo, dans le secteur nautique - avec les marques Grand Soleil Yachts, Pardo Yachts et VanDutch Yachts.L'entreprise est intégrée verticalement et prend en charge toutes les étapes de la chaîne d'approvisionnement, de l'idée à la production dans ses propres usines - 30 usines de production entre l'Italie et l'étranger - jusqu'à la distribution dans le monde entier. À ce jour, la société compte plus de 5 600 magasins, directs ou franchisés, et est présente dans plus de 59 pays.Afin de soutenir le développement de nos différentes marques en Belgique (Calzedonia, Intimissimi & Tezenis), nous recherchons des Sales Assistant pour notre magasin situé à Liège.Tâches :Vous assurez l'accueil, le conseil et la fidélisation de la clientèle ;A l'écoute de la clientèle, vous conseillez et réalisez les ventes de nos produits;Vous assurez en équipe le bon fonctionnement du point de vente ;Vous participez activement au merchandising ;Vous participez aux différentes tâches liées au quotidien de la boutique (gestion du stock, réassort...).Profil recherché :Une première expérience dans la vente est un plus ;Vous avez une excellente présentation, vous êtes dynamique, motivé(e), souriant(e) et vous avez envie de rejoindre une marque et un groupe vous donnant la possibilité d'évoluer par votre travail, motivation et ambition ;Vous avez un intérêt pour la mode et vous avez de bonnes capacités relationnelles.

WorKorner • Liège, Belgique

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CRM Manager

CRM ManagerLondon - hybrid working£45,000-£55,000Our client is a leading wellbeing brand with an exclusive collection of members clubs and hotels across UK and Europe.The CRM Manager will play a pivotal role in driving new member acquisition, streamlining onboarding experiences, and supporting regional marketing teams in delivering impactful, data-driven communications.This is a unique opportunity to shape the future of CRM platforms, structures, and strategies within a dynamic and evolving organisation.The role:Develop and execute CRM campaigns to drive lead generation and sales, collaborating with regional teams and optimizing conversion through reporting and A/B testing.Oversee CRM systems, partner relationships, and data collection, ensuring strategies align with business goals and comply with data privacy regulations.Create CRM calendars, craft compelling communications, and implement re-engagement strategies to reduce churn and enhance member loyalty.Work with analytics teams to develop dashboards, track performance, and refine CRM strategies based on data-driven insights.Support CRM platform evolution, collaborate with IT on system implementation, and drive innovation in CRM processes.Implement test-and-learn methodologies, optimise campaigns, and stay ahead of industry trends to maintain best-in-class CRM operations.ExperienceMinimum 3 years’ experience in a CRM role within a fast-paced environment.Strong analytical skills with the ability to interpret data and drive CRM effectiveness.Experience with HubSpot is essential.Knowledge of MarTech integrations and onboarding new partnersCreative mindset with a keen eye for communication design and engagement.Strong stakeholder management and cross-functional collaboration experienceExperience working in global or multi-region organisations is advantageous.Proficiency in MS Office, particularly Excel and PowerPoint.Willingness to travel occasionally.

COREcruitment LTD • London, UK

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ADDETTI DI SALA PER AGENZIA SCOMMESSE SPORTIVE

Evosolution Srl, Agenzia Per il Lavoro, Filiale di Milano sta cercando per azienda cliente, uno dei principali operatori in Italia nel settore del gaming e del betting. Per ampliamento dell’organico sta ricercando personale da inserire come:ADDETTI DI SALA PER AGENZIA SCOMMESSE SPORTIVELe risorse inserite si occuperanno delle seguenti attività:· Preparazione della sala per l’accettazione delle scommesse e per il gioco;· Accoglienza dei clienti presso il punto vendita;· Coordinamento delle operazioni di gioco (accettazione, riscossione e pagamento vincite);· Rilevamento dati e manutenzione degli apparecchi di intrattenimento (svuotamento, ricarica, soluzione di problemi tecnici);· Gestione del punto vendita (riordino, sistemazione, esposizione materiale informativo);· Verifica dei terminali SELF.La risorsa ideale, in possesso del diploma di scuola superiore, deve avere pregressa esperienza nella gestione del cliente, un approccio customer oriented ed essere in grado di fornire informazioni su nuovi prodotti e servizi offerti e di garantire il rispetto delle direttive, delle procedure aziendali e dei divieti previsti dalla normativa.L'iter di selezione prevede una lettera di referenze da parte di un ex datore di lavoro che attesti la affidabilità e puntualità del candidato.Luogo di lavoro: Brescia OVESTSi offre un contratto a tempo determinato iniziale di 12 mesi con assunzione diretta da parte del Nostro Cliente.E’ richiesta disponibilità su turni full time per un totale di 40 ore la settimana, distribuiti dal lunedì alla domenica tra le 9.00 e le 24.00.CCNL Commercio livello 4 + ticket da € 7,50

Evosolution Srl • Brescia, Italia

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Client Advisor Church's Brussel

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.JOB PURPOSETo be the “ambassador” who conveys the Brand’s philosophy and values. As such, to be responsible for maximising the sales performance by fostering the relationship with the customer and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world.RESPONSIBILITIESWelcome and serve the customer, providing an excellent in-store experience at all times.Demonstrate brand and product knowledge, based upon the training programme provided, as well as keeping up to date with the luxury environment and competitors.Proactively deliver the Brand’s selling ceremony, maximising sales opportunities in order to achieve store sales target and KPIs.Maintain and develop client relationships through an individual approach, leveraging Customer Relationship Management and digital tools.Deal effectively with customer queries and after sales care, liaising with the line manager when necessary.Maintain the sales floor and visual display to a high standard in line with Brand guidelines.Follow the Company operational guidelines, policies and stock procedures.KNOWLEDGE AND SKILLSPassion for building long-lasting relationships with clients and peersProblem solving, curiosity and interest in luxury/fashionExperience in a luxury or premium retail environmentBeing able to work in team, as well as aloneExcellent communication and interpersonal skillsPassion and knowledge of the shoemaking industry and affinity with the Brand

WorKorner • Bruxelles, Belgio

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Bar Manager

The Mission:Are you done with the late-night finishes? Fancy the vibe and energy of a London bar without the 2 O’clock finishes? Well, I have teamed up with a brilliant leisure and hospitality business who have big plans for their wonderful concept. The brand is currently focused on London with expansion in the pipeline. It’s an exciting time to join this business as they enter a growth period.The business offers a fantastic work environment that advocates and cultivates inclusivity and provides supportive leadership. The have taken care to deliver quality venues with top of the range facilities including a vibrant bar and underpin their venues with a well-structured people strategy that is innovative and promotes a welcoming and rewarding place to work.As a Venue Bar Manager, you will need to focus on delivering impeccable experiences; never compromising on quality of product & service and aim to develop, inspire and care for your team in order to bring them along on the journey.Your Abilities:A dynamic and enthusiastic leader who can motivate, engage and train their people.Create a welcoming and inclusive culture for guests and team alike.Able to deliver wonderful guest experience and drive operational excellent.Confident in ability to run all elements of a multi-faceted operation with full P&L accountability.Astute business mind, who can quickly understand and work with the business day to day finance, utilising insights to maximise and improve sales and meet KPI targets.Collaborate with senior leadership and General Manager.Responsible for all compliance, health & safety, food hygiene, licensing, security and maintenance issues at venue levelEnsure due diligence and compliance is next-level and your people are fully trained and equipped to always work safely and optimally.Must haves:A passionate and spirited leader; role modelling behaviours is a must.A love of hospitality, guest experiences and customer service focussed.A people first ethic: great people make great numbers.Personal Licence holderP&L management experienceFully trained in all aspects of Health & Safety and Food Hygiene (L3 Desirable)

COREcruitment LTD • London, UK

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Technology Manager

Technology Manager -HospitalityDorset, 3 days office (Hybrid)To lead the digital transformation of a proud, innovative hospitality brand.In a rare and exciting opportunity, we’re looking for an experienced IT or Hospitality Technology Manager to take the reins of tech innovation across a state-of-the-art hospitality estate.You will be the driving force behind the Hospitality Technology Team, responsible for maintaining and evolving IT systems, improving user support, and delivering transformational projects.From day-to-day support to shaping long-term digital strategies, this role will touch every part of the business – from operations to front-of-house hospitality tech.This is a great role to make a direct impact in a business that blends tradition with cutting-edge tech.The role:• Lead 2nd/3rd line technical support, maintain core systems (EPOS, ERP, CRM), and oversee infrastructure upgrades, cloud migrations, and service desk improvements.• Manage digital menu updates, implement customer engagement and workforce platforms, and ensure smooth transitions of new systems into BAU.• Drive the adoption of AI tools, chatbots, and automation to enhance user experience, boost efficiency, and enable smarter, data-driven decisions.• Lead complex IT projects, manage change across departments, and ensure risk mitigation, compliance, and operational continuity.• Define technical strategy, collaborate cross-functionally, and champion emerging hospitality technologies that align with business goals.Experience:• Proven leadership in IT or technical project management• Deep experience with hospitality systems (EPOS, booking, CRM, etc.)• Strong Microsoft Cloud 365 and virtualisation experience• Excellent communication skills (technical and non-technical)• Experience in change/project management and vendor relationsTechnical Experience• Cloud IaaS/SaaS• Microsoft Power Platform, scripting, automation• Cybersecurity awareness & compliance• Digital storage, servers, workstations• IT support desk and service management

COREcruitment LTD • Poole, United Kingdom

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