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Food and Beverage Manager - Blackhawks Training Facility

MissionResponsible for maintaining and displaying Levy standard steps of service and showcase quality in regards to concessions. Executing "The Levy Difference," while providing friendly and efficient service to guests and teammates.Positions at this location require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account will be asked about their vaccination status, which must meet minimum business requirements. Major Areas of Responsibility OperationsUnderstands all menus, product offerings, packaging and pricingEnsures all concession areas have proper displays and merchandiseExecutes all security, safety and sanitation standardsProvides operational planning to ensure appropriate teaming levels are met, as well as adequate products ordered to service each concession eventFollows and executes preventative maintenance schedule as set forth by the Food and Beverage General ManagerHas strong attention to detailHolds team accountable to steps of service to deliver great guest serviceEnsure that team members consistently deliver Heartfelt Hospitality to every guest, every timeEnsures team members have the tools necessary to complete their jobsEnsures show quality standards are maintained at all timesBuilds and maintains strong relationships with clients, guests, subcontractors, not-for-profits and Levy team membersRegularly obtains feedback from clients and guests to improve operationsSupports and communicates Company initiativesRespond and assist in any departmental guest service issuesExecutes all menus, promotions and programs as outlined by the Food and Beverage General Manager in accordance with Levy standardsControlsEnsures that all security, safety and sanitation standards are achievedAchieves daily sales and assigned cost goalsAchieves assigned budget goalsEmploys good safety and sanitation practicesFollows and enforces responsible alcohol service policiesEffectively verifies all opening and closing inventoriesExecutes required daily reporting in a timely mannerEnsures required department reports are completed and information is compiled at month end closingEnsures team members adhere to Levy Company guidelines as stated in team member training manual and employee handbookForecasts and adequately schedules team members to meet operational needs and desired targetsEnsures proper cash handling procedures are being performedEnsures assigned areas are fully stocked and are ready for operationEnsures complete maintenance and on-site training of the current POS system and concession equipmentTeamUses all performance management tools to provide guidance and feedback to teamPromotes a cooperative work climate, maximizing productivity and moraleConducts regular scheduled meetings to ensure lines of communication are open between management and team membersInterviews, hires, trains and develops team members according to Levy guidelinesDisplays a positive attitude towards team membersRequired SkillsAble to communicate effectively with management team, guests and team members by speaking and comprehending EnglishEnglish reading, writing, math and computer skills requiredAbility to taste and evaluate food and beverage productsMust be flexible with schedule and able to work different shifts. Most shifts are evening with shift end times into the late evening as well as weekend shifts.Possible job hazards include, but are not limited to; slips, trips, falls, burns, cuts and strainsMust be able to reach, lift, stoop, bend and perform extensive standing and walking (including stairs) throughout shiftAbility to use hands in using office equipment, including the computer systemAbility to talk and hear to conduct phone correspondenceLe

Careerbuilder • Chicago, u.s.


Restaurant and Bar Manager (Italian Cuisine) - Luxury Hotel in London

Restaurant and Bar Manager (Italian Cuisine) - Luxury Hotel in LondonLocation: LondonSalary: NegotiableLuxury Hotel in Central London is looking for a strong Restaurant Manager from a luxury hotel or high-end restaurant background with exposure to Italian Cuisine setting. You need to have high volume experience with focus on quality as well as a real passion for developing your team and implementing new standards.ResponsibilitiesTo implement and deliver high quality serviceEnsure all staff are trained to the required standardMaintain and control stock levelsEnsure staffing levels are in accordance with the business requirementBe tactical and hands on operationally focusing on all aspects of running the restaurant including inspecting, implementing and evaluating standards, forecasting and people developmentImplement and Monitor financial Targets in the AreaSet and Measure Departmental Objectives in the areaImplement a Sales StrategyAttend and Present at Heads of Department MeetingAttend and Present at Monthly Trading ReviewsConduct Performance Appraisals and Disciplinary Hearings within the areaEnhance sales initiatives through up selling and promotionsEnsure all areas are compliant with relevant Health & Safety Legislation and Liquor Licensing Laws The Restaurant Manager:Minimum 3 years at restaurant manager/ F&B manager experienceHas a strong background in 4*/5* hotel or restaurantPassion for service and high standardsMust have a real passion for training and developing the teamStrong brand standards and customer service focusFlexibility and a service delivering superstar

COREcruitment LTD • London, United Kingdom


Venue Manager - Thai Speaking

JOB SUMMARYPosition responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.CANDIDATE PROFILE PREFERABLY: THAI SPEAKING CANDIDATES Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESDeveloping and Maintaining Budgets • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. • Maintains a positive cost management index for kitchen and restaurant operations. • Utilizes budgets to understand financial objectives.Leading Food and Beverage Team • Manages the Food and Beverage departments (not catering sales). • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Oversees all culinary, restaurant, beverage and room service operations. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Provides excellent customer service to all employees. • Responds quickly and proactively to employee's concerns. • Provides a learning atmosphere with a focus on continuous improvement. • Provides proactive coaching and counseling to team members. • Encourages and builds mutual trust, respect, and cooperation among team members. • Monitors and maintains the productivity level of employees. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.Ensuring Exceptional Customer Service • Provides excellent customer service. • Responds quickly and proactively to guest's concerns. • Understands the brand's service culture. • Drives alignment of all employees, team leaders and managers to the brand's service culture. • Sets service expectations for all guests internally and externally. • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. • Verifies all banquet functions are up to standard and exceed guest's expectations. • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Conducts performance reviews in a timely manner. • Promotes both Guarantee of Fair Treatment and Open Door policies. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.Additional Responsibilities • Complies with all corporate accounting procedures. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Drives effective departmental communication and information systems through logs, department meetings and property meetings.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Caterer Global LTD • Doha, Qatar



We are looking for a Waitress/Waiter who will be responsible for the service of hot and cold beverages and light snacks in the public areas, events & conferences and occasionally also serve patients and patient guest, restock nourishment rooms and floor pantries and serve in the cafeteria of the Facility by providing quality customer service, positive interaction in a friendly and efficient manner at high end hospital. Food Service Waiter/waitress are expected to be attentive to the needs at all times and to make the visitors feel welcome, comfortable, important, and relaxed.MAIN DUTIESServes coffee, tea, and other drinks to all the patient/guest in the designated areas and at banqueting eventsMaintains cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.Monitors supplies, and ensures adequate quantity for the day’s operation.Updates the consumption sheet, on the daily basis and inform the Supervisor of any challengesKeeps all the assigned public areas clean and tidy, clears tables after each usageEngages with patients/Guests and takes take orders for food and beverage.Ensures uniform, nametags, and personal appearance are clean, hygienic, professional, and in compliance with company policies and procedures.Maintains confidentiality of proprietary materials and information.Protects and uses company tools, equipment, machines, or other assets in accordance with company policies and procedures.Welcomes and acknowledges each and every patient and patient guest with a smile, eye contact, and a friendly verbal greeting, using the patient's and patient’s guest’s name when possible.Anticipates patient and guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences, and acting on them whenever possible.Thanks guests with genuine appreciation and provides a fond farewell.Discusses work topics, activities, or problems with co-workers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.Develops and maintains positive and productive working relationships with other Team Members and departments.Set up event location according to the type of event and service standards, including types of table, linens, glassware, plate/chinaware, and silver/flatware, ensuring all supplies meet quality standards.Follows all appropriate and relevant SOP’s.

Caterer Global LTD • Abu Dhabi, Emirates


Head Chef - Leading to Group Executive chef role

We are recruiting for a new entertainment business in London that will be launching in the Autumn of 2021 and needs a Head Chef to join them who has the drive and capability to become the groups Executive chef in the near future as the business ia about to explodeThe role of the (Group Executive) Head Chef is to lead the strategy, production and delivery of food services, kitchen set up, systems and processes across all areas of food productionThis role will start with hands-on management of the food services at first UK site, but there is scope to oversee food services and menu development across future sites and for the UK business.This is a role for a self-starter and a team player who is willing to both lead the kitchen team but initially to also step in to work alongside them as Head Chef as we get the first venue launched and running smoothly.MAIN RESPONSIBILITIES Take responsibility for the food production with a hands-on approachTrain, develop and regularly give feedback on the performance of the teamEnsure the communication with all other F&B teams is efficient and respectfulMaintain operating standards, including health and safety and hygiene standards and consistently review all statutory requirements.Follow business trends, metrics, and reports to drive performanceControl and direct the food preparation and presentationOversee and implement efficient restaurant and kitchen management systems to improve speed and consistency of workflow, reduce costs and automate processes where possible.Manage and lead the Kitchen team, training and developing Chefs of all levels to ensure the highest quality of product and service for all BigShots Golf customers,Develop the menus, recipes and dishes for the brandDetermine food inventory needs, stocking and orderingEnsure financial documentation and accountancy of the food service (and those from suppliers) is accurate and within agreed budgeted levelsBe responsible for ensuring the kitchen meets all regulations including sanitary and food safety guidelinesBe responsible for health and safety and food hygiene practicesAt times, the role will require you to step into fulfil, or take over, any position in the kitchen. Delivery and service will be the absolute priority.Work effectively and collaboratively with other departments and communicate clearly with operational and sales teams to help improve customer service, and brand reputation wherever possible. EXPERIENCE & KNOWLEDGEPrevious experience in a Head Chef or similar group role, with experience of volume catering and hospitalityExcellent knowledge of all sections and a willingness to step in, and be hands on in the roleExcellent managerial and organisational skills and experience of managing a team of ChefsIndustry acumen and knowledge of external catering developments and innovationsKnowledge of restaurant and kitchen management tools and systemsGood communication skills and ability to communicate at all levelsTech savvy with a willingness to adapt and learnGood financial awarenessPersonal innovation and passion for quality foodExperience working in a standards/compliance environmentHigh level of attention to detailEnthusiasm to develop your own skills and knowledge plus those around youAdaptability to change and willingness to embrace new ideas and processesAbility to work unsupervised and deliver quality work, to be innovative and proactivePositive and approachable manner Apply today for more information

COREcruitment LTD • London, United Kingdom


General Manager

General MangerHighly Regarded standalone restaurant in Bahrain is currently seeking to recruit a dynamic and passionate General Manager who will be responsible for the overall operational aspects, financial and management of the restaurant team.We are seeking a with the below experience.Minimum 3 years’ experience as general manager or restaurant managerStandalone restaurant experienceComputer skillsGCC experienceAbility to multitask and meet deadlinesMulti international cuisine experienceStrong background in HACCP proceduresHigh volume upscale dining experienceGreat leaderships and people management skillsStrong business acumen and able to drive new conceptsSocial Media management experienceJob role:Oversee and coordinate the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.Understand completely all policies, procedures, standards, specifications, guidelines and training programs regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.Driving customers satisfaction by monitoring, evaluating, and auditing food, beverage, and service offerings; initiating improvements. Responsible for the presentation of all products e.g. food and beverages.Able to meets restaurant financial objectives by developing and establishing profitable relationships; preparing strategic and annual forecasts and budgets; analyzing variances; initiating corrective actions; establishing and monitoring financial controls; developing and implementing strategies to increase average meal checks and drive food revenues.Achieve company objectives in sales, control purchases and inventory.Take employment and termination decisions in conjunction with the Head Office and the Corporate Director of Operations.Provide on-job coaching and guidance to team members, managing their performance, training and career development.Able to establish restaurant business plans by surveying restaurant and market demand; identifying and evaluating competitors and restaurant positioning and reputation; preparing financial, marketing initiatives, and sales projections, analyses, and estimates.Responsibility to prepare and review all required office work, including HR forms, reports, and schedules in an effective and timely manner.Ensure that all equipment and owning company assets are kept in excellent working condition and hygiene. By personally inspecting and supervising and ensuring executions of the restaurant’s preventative maintenance programs.Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures.Able to achieve company goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to the business unit.Schedule labor as required by anticipating business levels and activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.Fully understand and comply with the local Laws and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests.Develop, plan, and carry out restaurant marketing, advertising and promotional activities and campaigns in conjunction with Head Office and third-party marketing agencies.

Caterer Global LTD • Manama, Bahrain


Territory Sales Controller - Exciting Wholesale Business - FMCG

Territory Sales Controller – Exciting Wholesale Business – FMCGRole: Territory Sales ControllerLocation: London - Covering the “E” PostcodesSalary: Up to £40,000 + Benefits (Negotiable)My client is an exciting Wholesaler who are growing at a very impressive rate. Based in Essex and supplying the entire UK, they offer a wide range of leading brands across all food, non-food and beverage categories.They are currently seeking a Territory Sales Controller to join their field sales team, focussing on the “E” postcode area of London, to boost sales and company awareness within the convenience sector (Off Licenses, Newsagents, Post Offices etc)Responsibilities include:Expand market sharethrough new customer acquisitionObtaining invoices and quotingAchieve weekly sales targets aligned to overall company objectivesOptimise sales by identifying gapsin customer spending through CRM and effectively communicate the benefits of purchasing non-shopped categories from usOptimise customer service levels by ensuring all queries are dealt with promptlyMaximise client retention by keeping engaged with your customers The Ideal Territory Sales Controller Candidate:Have a minimum of 3-5 years previous Field Sales experience, within the FMCG sector, selling into Convenience stores/Off Licenses etc.Must be au fait with the “E” postcode area of London, either living/ working in the region in past or present.A proven track record of sales within the FMCG sectorLocal retailer business knowledge with contactsRetail business knowledge in the Convenience Store, Restaurant and Public House market sectorsMust demonstrate being sales and customer focused at all times with strong persuasive skills.Well organised with the ability to complete tasks on time in full (OTIF)Ability to work accurately and methodically with good numerical & administrative skills (Including Knowledge of Microsoft Office)Experience of using CRM softwarePositive, hardworking and driven in naturePossess excellent communication and influencing skills and be able to provide directionBeing flexible in hours and be willing to meet customers outside of 9-5pmHold a Driving License (with less than 6 points)Be willing to use their own vehicle (less than 5 years old) If you are interested in having a chat about this role, please forward updated CV’s to Mikey at COREcruitment.

COREcruitment LTD • London, United Kingdom