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Result for: Technical Support in Roma, Italia
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Technology Manager

Technology Manager -HospitalityDorset, 3 days office (Hybrid)To lead the digital transformation of a proud, innovative hospitality brand.In a rare and exciting opportunity, we’re looking for an experienced IT or Hospitality Technology Manager to take the reins of tech innovation across a state-of-the-art hospitality estate.You will be the driving force behind the Hospitality Technology Team, responsible for maintaining and evolving IT systems, improving user support, and delivering transformational projects.From day-to-day support to shaping long-term digital strategies, this role will touch every part of the business – from operations to front-of-house hospitality tech.This is a great role to make a direct impact in a business that blends tradition with cutting-edge tech.The role:• Lead 2nd/3rd line technical support, maintain core systems (EPOS, ERP, CRM), and oversee infrastructure upgrades, cloud migrations, and service desk improvements.• Manage digital menu updates, implement customer engagement and workforce platforms, and ensure smooth transitions of new systems into BAU.• Drive the adoption of AI tools, chatbots, and automation to enhance user experience, boost efficiency, and enable smarter, data-driven decisions.• Lead complex IT projects, manage change across departments, and ensure risk mitigation, compliance, and operational continuity.• Define technical strategy, collaborate cross-functionally, and champion emerging hospitality technologies that align with business goals.Experience:• Proven leadership in IT or technical project management• Deep experience with hospitality systems (EPOS, booking, CRM, etc.)• Strong Microsoft Cloud 365 and virtualisation experience• Excellent communication skills (technical and non-technical)• Experience in change/project management and vendor relationsTechnical Experience• Cloud IaaS/SaaS• Microsoft Power Platform, scripting, automation• Cybersecurity awareness & compliance• Digital storage, servers, workstations• IT support desk and service management

COREcruitment LTD • Poole, United Kingdom

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Client Advisor Church's Brussel

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. Our Iconic Brands include PRADA, Miu Miu, Church’s, Car Shoe and Pasticceria Marchesi and we are currently operating in more than 45 Countries, embracing employees of more than 100 nationalities.Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.JOB PURPOSETo be the “ambassador” who conveys the Brand’s philosophy and values. As such, to be responsible for maximising the sales performance by fostering the relationship with the customer and developing their Brand loyalty, providing a unique experience in our store and guiding the client into our world.RESPONSIBILITIESWelcome and serve the customer, providing an excellent in-store experience at all times.Demonstrate brand and product knowledge, based upon the training programme provided, as well as keeping up to date with the luxury environment and competitors.Proactively deliver the Brand’s selling ceremony, maximising sales opportunities in order to achieve store sales target and KPIs.Maintain and develop client relationships through an individual approach, leveraging Customer Relationship Management and digital tools.Deal effectively with customer queries and after sales care, liaising with the line manager when necessary.Maintain the sales floor and visual display to a high standard in line with Brand guidelines.Follow the Company operational guidelines, policies and stock procedures.KNOWLEDGE AND SKILLSPassion for building long-lasting relationships with clients and peersProblem solving, curiosity and interest in luxury/fashionExperience in a luxury or premium retail environmentBeing able to work in team, as well as aloneExcellent communication and interpersonal skillsPassion and knowledge of the shoemaking industry and affinity with the Brand

WorKorner • Bruxelles, Belgio

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