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Collections and Claims Analyst

Sony Electronics, Inc. look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk.This qualified individual will:Perform A/R activities such as collection of invoices and disputes for SNA customersValidate and process customer claims for dealer programs that have been offered by Marketing, including rebates, allowances, instant rebates, spiffs, price protection, MDF, and Volume Incentive RebatesValidate and process customer claims for various reasons, including returns, shortages, pricing discrepancies, etc.Match customer deductions with credits to ensure related items are properly reconciled and closed out in the customer’s AR balanceWork with internal departments as needed, including Sales and Product Marketing and warehouse, to validate and/or resolve questions or issues on customer’s A/REscalate issues to AR management as neededWork with offshore teams performing back-office transactions and processingPerform Data Entry as neededAssist with maintaining customer sales programsMinimum Requirements At least 2 years of external accounts receivable management and customer chargeback processing experienceStrong organizational and time management skillsStrong communication skills, including verbal and written, for internal and external customers requiredIntermediate to advance skills with Windows, including Outlook, Word, Excel and PowerPointMust demonstrate high attention to detailExperience with key retailers with ex. Target, Amazon, Walmart , etc. Experience as a Subject Matter ExpertUser acceptance testingSystems requirements gathering and defect resolutions experienceData reporting analyticsPreferred RequirementsSAP R/3 experience is preferredUnderstanding and knowledge of consumer products and trade programs preferredAnalytical skills and prior auditOrder to cash cross functional projects experience

Sony Electronics Inc. • San Diego, u.s.

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Manager, Import operations

Sony Electronics, Inc. look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk.Expert, Import OperationsSony's Purpose is simple. We aim to fill the world with emotion, through the power of creativity and technology. We want to be responsible for getting hearts racing, stirring ambition, and putting a smile on the faces of our customers. That challenge, combined with our spirit of innovation, motivated us to create groundbreaking technology, entertainment, and services for people worldwide.Our history as a global brand had been built around employees that all have a passion for touching peoples' lives, and pride in pushing beyond that status quo to produce truly extraordinary results.ResponsibilitiesOversees day to day Import activity for Sony Electronics, with additional support for sister Sony organizations (Sony Interactive Entertainment, Sony Latin America, Sony Biotechnology, Hawkeye, Takeoff Point).Interfaces with internal Legal Counsel, Finance Group, Parent Company (Sony Corporation - TYO), overseas Sony affiliates (Singapore, Malaysia, China, Vietnam, Thailand), and provides updates as necessary with changes to import regulations; resolves problems and provides suggestions to enhance the import flow.Communicates with internal and external customers, freight forwarders, customs officers, and other government agencies when operational support is needed.Helps to ensure legal compliance and establishes import controls adhering to government rules and regulations for all shipments. Manages the timely processing of import clearance and entry filings with our Customs Brokers. Helps to manage financial reconciliations to ensure accurate and timely payment of duties and taxes to US Customs.Provides financial reports to SNA's Finance, and Trade Strategy and Compliance Groups, and retains accurate information for record keeping and future audits.Performs audits to ensure correct payment of duties, taxes, and fees to US Customs. Provides leadership and guidance to 3rd party support team. Directs support team to complete assignments using established guidelines, procedures, and policies. Provides support and backs up support roles when needed.Supports the management of 3rd party vendors (Fed Ex Trade Networks, QuestaWeb / Descartes, MJ Carrillo, etc.). Conducts regular meetings with vendor partners to discuss KPI, initiatives, and topics related to compliance, customs clearance, and other import related matters. Conducts reviews of the third party's operations and SOPs. Helps to ensure that team goals are achieved according to established guidelines, procedures, and policies.Creates, updates, maintains, and socializes Sony’s Import procedure manual to 3rd party support team and other stakeholders. Supports project management initiatives, helping to develop and execute project plans.Uses knowledge and experience to provide guidance; focus on process improvement utilizing PDCA methodology.May be asked to provide compliance training to internal Business units, Staff members, and 3rd party affiliates.Minimum RequirementsBA/BS Business, Supply Chain (or similar)5+ years Import Operations work experienceAbility to manage complex situations with internal and external stakeholdersProficiency with Microsoft Office suitePreferred Skills U.S. Customs Brokerage License or Certified Customs Specialist CertificateExperience with SAP ERP, QuestaWeb Import applicationsExperience with process improvement initiatives using PDCA methodologyProject management experience; SmartsheetExperience with Analytics; Power BI

Sony Electronics Inc. • San Diego, u.s.

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Sr. Research Engineer

Position Summary:Sony Corporation of America currently has an opening for a Senior Research Engineer in our U.S. R&D center located in San Jose, CA. This position is responsible for research and development in the areas of computer vision and computer graphics with an emphasis on innovation for advancing state-of-the-art technology. Focus includes the development of novel computer vision and Computer graphics algorithms with the goal of providing cost-effective and high visual quality solutions for Sony products.As a Senior Research Engineer, you will also be responsible for writing invention disclosures for developed algorithms, and working with patent attorneys to secure intellectual property.Required qualifications:Ph.D. in Computer Science, Electrical Engineering, or a related fieldStrong research background and demonstrated record of innovation in the area of computer vision, computer graphics, machine learning, image/video processing, or related areas.Excellent analytical and mathematical skillsGood familiarity with C++Good familiarity with Python or MATLAB programming languagesAbility to work independently and/or in a team environmentStrong communication, interpersonal, and presentation skillsAbility to travel domestically and internationally on occasionPreferred qualifications:Familiarity with PyTorch, TensorFlow, or CaffeFamiliarity with Maya, Unity, or related software platformsKnowledge and experience in high-quality 3D modeling and optimization techniquesTwo or more years of related experience

Sony Electronics Inc. • San Jose, U.S.

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Senior Software Engineer

We are looking for a full-time Senior Software Engineer to be responsible for handling our team's ongoing projects. We’re looking for an individual with an inquisitive and creative mindset, who is a quick and voracious learner, open minded, and enjoys engineering creative solutions.To be a successful candidate, you will need to have a very good breadth of programming experience and be ready to apply your skills in any area- from JavaScript, working with AWS services, and proprietary system integration. You should be comfortable with building software end-to-end to create quick, reliable, customer proof of concepts with the purpose to productize. You should be able to work alone comfortably, collaborate with distributed team members, demonstrate and train others on your creations, and report on your achievements/progress in meetings. You should enjoy researching information and digging deep to solve problems.Responsibilities will include investigating and prototyping early technologies, defining and developing engaging new application leveraging those core technologies, preparing status report and communicate among teams and project stakeholders.  We take time to understand the customer through various research, discover the core issues, then define products that solve their real problems. A quick loop of prototyping, user testing, and iterations are the culture of CCL. Who we are: R&D Center US Culver City Laboratory (CCL) is a newly established branch office of Sony Corporation's Research & Development Center (RDC). We focus on providing an engaging and unique technology to Sony Group's entertainment business segments, such as Sony Pictures Entertainment, Sony Music Entertainment, Sony Interactive Entertainment, and their group companies to support their business. CCL's primary role is application R&D. We develop application technologies while employing Human Center Design philosophy. We take time to understand the customer through various research, discover the core issues, then define products that solve their real problems. A quick loop of prototyping, user testing, and iterations are the culture of CCL. To achieve these objectives of CCL, Application Software Engineer is an important role.Because our team is small, we sometimes operate like a start-up. We welcome an enthusiastic individual who is willing to wear multiple hats when necessary to get things done. What you'll be doing:This role is a software development position. Your primary focus will be helping to define and create frontend and backend web and existing platform that interacts with multiple cloud-based tools.The development stack will vary based upon customer needs and product goals; thus candidate should have a good breadth of knowledge and be comfortable in quickly bringing idea to solution. Important ideas and discoveries may be patented.You may also conduct performance evaluations and implementations of software provided by Sony R&D and external company.You will help to not only define the system architecture but to speak to its pros/cons thoroughly and welcome all input/changes.Participate in scoping and developing user experiences that delight the customer, create exciting new initiatives, solve interesting and unique problems, grow technical insight and collaborate across functional boundaries in defining architecture, APIs, and overall designResearch available technologies in the markets and conduct evaluations, and report to the team. Synthesize the research outcomes to ideate, plan, and develop a unique R&D solution that solves our customer’s core problems.Required QualificationsB.S. Degree in Computer Science, or related field is required. MS is preferred5-7+ years of full stack application development experience7-9+ years of professional experience in engineering with a demonstrated track record of technical innovationSolid understanding of HTML, CSS, JavaScript, Node, React, OOP, REST API and server-side development.Experience or knowledge with a breadth of AWS services Infrastructure and deploying solutions using best practices (EC2, S3, Lambda, Cognito, SNS, SES, SQS, API Gateway, Docker, ElasticSearch, TerraForm, CloudFormation, Jenkins)Game engine knowledge and expertise is preferable especially AR/VR area or Virtual ProductionExperience with Git/GitHub and managing code on multiple branches is expectedLead a team of strong technology developers that work with researching and developing a diverse scope of technologiesKeep up-to-date with industry trends and developmentsWork on constantly increasing the productivity of the team and inspire others to be creative problem solversExcellent technical, diagnostic, problem solving and troubleshooting skills.Ability to solve complex problems where precedent does not exist.Requires a minimal level of guidance and directionAbility to analyze possible solutions using standard procedures and develops new procedures when solutions do not existExcellent communication, motivational, and interpersonal skills.Ability to work outside of the regular business hours when necessary (We work with international teams and our meeting last until 7 or 8 pm periodically)Preferred QualificationsAWS certifications appreciatedUser interface development experience (e.g. Vue, Angular, Ruby on Rails)Integration with any machine learning projects or research teamsExperience using embedded boards like NVIDIA Jetson, Raspberry Pi, or equivalent.Experience with 3D modeling, AI, AR/VR, Mixed Reality, Image sensing technologies, IOT is preferredExperience building reusable UX components or librariesAbility to rapidly prototype and adjust in response to customer feedbackExcellent interpersonal and a stellar communication skillUnderstand Japanese language (Writing, reading, speaking) and culture is a huge plusExperience working in Japanese corporate

Sony Electronics Inc. • Culver City, U.S.

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Manager, Digital Media

Sony Corporation of America (SCA) is seeking a Digital Media Manager to join Corporate Marketing. The Media channel manager will be responsible for end to end management of campaigns and reporting across US Brand Activation efforts and Sony Rewards Card Marketing. They will serve as subject matter expert for paid digital activation, steering and optimization within channel and will influence best in class operation through knowledge sharing and collaboration across the Sony Group Companies. The role requires a data driven marketing mind set with the ability to craft stories that marry audience performance and multi-channel data.Reporting to the Director of Partnerships and People Based Marketing, this role is expected to deliver successful execution of People Based Marketing, leveraging the centralized marketing platform and database. As the primary media channel expert, the media manager will work closely with internal brand, digital marketing and martech teams to deliver KPI's. The manager is expected to have strong and effective communication skills to collaborate with colleagues both in the US and Japan. This role will require close agency management and will oversee media agency contracts and strategic relationships. JOB RESPONSIBILITIESStrategy • Lead end-to-end media planning ensuring that the brand strategy is applied driving KPI’s, facilitating innovation, and effectively applying campaign learnings on a day-to-day basis• Utilize deep knowledge of the digital landscape such as, programmatic (display, OLV, CTV), search and social to recommend channels for each line of business inclusive of Brand Marketing, Sony and PlayStation Credit Card, and Sony Rewards. • Deliver cross-channel campaign insights to management, packaging reporting and recommendations to executive leadership• Work independently and collaboratively across local and global teams to align on overarching digital marketing strategies, timelines, and deliverables• Lead digital channel innovation to optimize media and people-based marketing capabilities: Implement relevant new channel testing, deliver internal POV's on industry trends, guide platform and agency recommendations. Execution• Develop briefs to inform media agency and creative teams to clearly articulate objectives as well as learnings • Lead ongoing communication with agencies (media, analytics, research) to plan and execute all paid media campaigns from start to finish• Closely manage media agencies for budget accuracy, actualized flowcharts, and timely reporting dashboards. Review reporting to assess engagement benchmarks and deliver against KPI’s through ongoing optimization. • Activate core first party audiences in digital media channels to demonstrate meaningful and measurable gains for brand sentiment, engagement, conversion, and closed loop attribution where possible. • Manage audience onboarding and audience activation, performance insights and optimization• Apply strong analytical aptitude and audience knowledge to inform modeling, criteria, and analysis.• Develop and maintain test and learn agendas.QUALIFICATIONS FOR POSITION• Bachelor’s degree• 5+ years of digital media experience; at least 3 years of media agency experience• Expert experience in a data centric role • Experience executing and optimizing highly impactful marketing strategies which deliver business results• Strong analytical and quantitative skills with the ability to clearly communicate outcomes• Agile marketer who demonstrates curiosity, makes bold decisions & recommendations, tracks digital trends, and takes ownership of projects• Detail oriented project manager with proven ability to remove barriers and gain buy-in• People Based Marketing, 1:1(CRM) targeting digital experience• Understanding of Ad Tech – DMP, DSP, LiveRamp and Business Manager• Experience with reporting dashboards and BI tools (Tableau, Power BI, Datorama)• Global media planning experience preferred and/or experience working for international company across global teams• Proficiency with Microsoft PowerPoint, Word, Excel, and Teams• Must be eligible to work unrestricted in the USA

Sony Electronics Inc. • New York, U.S.

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Analyst, Program Support

Position Summary :Sony Corporation of America (SCA) is seeking a Analyst, Program Support to join Sony’s Global Information Security Department (GISD) organization located in Herndon, VA. This position will report to the Global Security Incident Response Team (GSIRT) Headquarters (HQ) Senior Manager and be a part of the team responsible for the planning and program support functions that enable execution of an enterprise information security and privacy strategy across Sony Group globally. Responsibilities: Provide financial management support to the GSIRT HQ Senior Manager by providing recommendations on annual budget requests, tracking expenditures, forecasting cost based on current and planned projects, and reallocating funding to offset budget shortfalls/surplusManage GSIRT contracts for hardware, software, subscriptions, facilities, hosting costs, and professional services. Identify potential cost savings by leveraging global pricing agreements and volume discounts, in addition to engaging in pricing negotiations with Sony global providers and vendorsProvide support on solicitation for contract bids and proposals by defining requirements and developing statements of work, schedules, and deliverables in accordance with SCA policies.Provide inventory management support on physical assets, software licensing, and subscriptionQualifications:Minimum of 2-5 years of experience in a Program Support with procurement and financial managementMinimum of 2 year of Financial and Purchasing ManagementExperience using SAP SRM, JIRA, and Group Office (preferred) Demonstrated experience supporting projects in a global environment (preferred)Knowledge of information security disciplines is preferredAbility to support multiple projects simultaneously, with strong ability to prioritize multiple tasks and respond to critical tasks, organize and schedule work effectivelyStrong communication and advocacy skills, both verbal and written, with the ability to express complex and technical issues as understandable language within Sony, and with clients and other stakeholdersBachelor’s degree, preferably in Computer Science, Management, or a related field, or other equivalent experienceAbility to travel domestically and internationally as required, up to 5%All candidates must be authorized to work in the USA.

Sony Electronics Inc. • Herndon, U.S.

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Senior Data Scientist - AI

Do you have an interest in Natural Language Processing?Can you cover the scope of research to deployment? Are you interested in AI Ethics, Security and Trustworthy AI?About the opportunity:Our Sony R&D Center - Brussels Laboratory in Zaventem is seeking a Senior Data Scientist to join an R&D team delivering Anomaly Detection systems.We are offering a unique multidisciplinary position that allows the candidate to apply their expertise in cutting-edge technologies in diverse applications. You will:Explore and evaluate the latest technologies for Anomaly Detection to be applied in different domains (e. g. financial transactions, user behaviour, …)Design and conduct experiments to validate hypothesesAnalyse results to identify and plan improvement opportunitiesDevelop proofs of conceptYou should be someone who:Integrates in multidisciplinary teamHas a spontaneous curiosity and interest in AICan work independently and pro-activelyPossesses strong quality orientation, combined with a pragmatic attitude to deliverDemonstrates presentation, communication and summarization skillsYou will have:Master’s Degree in Computer Science, Engineering, Mathematics, or other relevant degreeSolid and proven experience in Data AnalysisDeep understanding of Machine Learning and experience in model development/maintenanceGood programming skills in Python and software Engineering best practicesCapability of producing high quality scientific documents and reportsProven experience in research environmentsExperience withGenerating ideas for patent creationGraph based anomaly detectionData centric AI approachesSoftware maintenance (GitHub, …) or other common toolsAgile/Scrum methodologies

Sony Electronics Inc. • Brussels, Belgium

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Engineer, Security Architecture

Position Summary:Sony Corporation of America is seeking a motivated Engineer, Security Architecture to join the Global Information Security Department. We’re currently looking for smart, enthusiastic people who want to help us continue to secure Sony’s ecosystem. This position will be a part of the team responsible for establishing a composable enterprise security architecture, key security controls and models, while being subject matter experts for various security areas to ensure our security practices and controls constantly improve. The Security Architect will have a good balance of business and technical knowledge and will be comfortable across many disciplines of Information Technology and demonstrate a strong passion for Information Security.Responsibilities:Support projects within Global Security Incident Response Team and Sony Group Companies to find creative, composable security solutions that balance business requirements with cyber security needsResearch, evaluate and optimize security solutions to improve Sony’s overall cloud security posture and meet the needs of the Security Operations Center (SOC)Perform architecture and implementation security reviews of Technology projects and articulate security risks and provide actionable recommendationsSupport refinement of cloud security tools, controls, and implementation guidelinesLiaise technical insight and impacts of security technical standards, capabilities/tools, architecture with Sony Group CompaniesResearch, model and track secure system standards, industry trends, market technology, threat group threats, tactics and procedures for ecosystem applicability and referenceDemonstrate the maturity of the global cyber security technology stack (metrics, health checks, tech debt, effectiveness etc.) through a continuous improvement lifecycleQualifications:Bachelors degree in Computer Science, Computer Engineering, Electrical Engineering or equivalent preferred2+ years’ experience in technology or information security related fields1+ years’ experience working with Cloud platforms such as Amazon Web Services (AWS), Azure, Google Cloud Platform (GCP)Passion for cyber security technologiesDemonstrated knowledge of web protocols and an in-depth knowledge of Windows, Linux and/or Unix tools and architectureExcellent written and oral communication skills, as well as interpersonal skills including the ability to articulate to both technical and non-technical audiencesSony is a diverse federated company, so your ability to travel internationally as needed is importantExperience with Hashicorp technologies such as Terraform, Vault, Vagrant is a bonusTechnical certifications or other demonstrations of passion in security and technology (e.g., CISSP Associate, Cloud Provider Certifications, open-source projects, or equivalent) is a bonusCandidates must be authorized to work in the USA

Sony Electronics Inc. • Herndon, U.S.

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Intern / Junior Robotics Simulation Engineer

Robotics Simulation Internship:Are you interested in modelling complex mechanical systems in simulation?Have you already worked on projects involving robotics?Do you like interacting with an international team while working independently?Sony AI is looking for a talented Intern/ Junior Robotics simulation engineer. to join our Zurich-based team for a 6-month internship (early start dates preferred).Sony AI is dedicated to using AI to help unleash human imagination and creativity. We believe in researching and developing AI techniques that empower the imagination and creativity of artists, makers and creators around the world. Our aim is to advance AI so that it augments – and works in harmony with – humans to benefit society.Role: The intern will work in a diverse team to support robotics, AI and perception researchers by improving the simulation environments that they use.  This will involve simulating the contact between different rigid bodies as well as the behavior of the physical actuators of the robot. The primary goal of this work is to help minimize the gap between simulation and real-world, thereby maximizing the utility of any policies learnt in simulation.Responsibilities:Simulating rigid/soft body dynamics in the presence of external and internal forces.Simulating different physical actuators (linear and rotary) and sensors (camera, Encoder, Force) for rigid/soft/viscous body dynamics.Ensuring the smooth transfer of policies from simulation to physical robots.Developing a simulation environment for training intelligent robotic systems which encapsulate internal and external physical constraints.Competencies:MSc in the field of in robotics, Computer Science, Artificial intelligence, Math, or another related fieldCreative problem solver, to be able to think on their feet and come up with unique solutions based on an in-depth state-of-art literature review.Software development skills (C++, Python).Strong mathematical and robotics fundamentals, including linear algebra and calculus.Mathematical modelling of physical systemsModelling of physical systems using machine learning and data-driven approachesOrganized and detailed-orientated mindset.Motivated and energeticConfident in EnglishBonus points for:- Experience with game/physics engine development.- Publications in simulating robotics systems.- Experience with different simulation environments like Bullet, Gazebo, Unity, MuJoCo, Isaac Sim, Drake.- Experience of differentiable simulators and physical modelling- Familiarity with transferring policies from simulation to the real world- Experience with ROS2

Sony Electronics Inc. • Zurich, Switzerland

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Data Scientist

Reporting to the Head of DX (Digital Transformation) Development, the Data Scientist is responsible for delivering on the DX objective to leverage machine learning and artificial intelligence techniques to drive our ongoing digital transformation. With significant data integration and governance initiatives in flow it is now possible to transform our ways of working by fully exploiting our rich and integrated data sources. The Data Scientist will join a small and talented team of data scientists and collectively take ownership of these efforts, identify the biggest impact opportunities for ML interventions, and operationalise the delivery of machine learning projects. The Data Scientist will collaborate with other DX areas including BI and reporting and data governance. DX also works with other data focussed units on Sony Europe, and across Sony organisations, and the data scientist will ensure we follow best practices learned from these groups and will proactively share our learnings and develop opportunities for collaboration.In detailData Science: Work with business stakeholders to ideate, prototype, build and deploy machine learning projects. Demonstrate impact of machine learning through increased efficiency and effectiveness of business processes.Data Organisation and Management: Understand our key data sources including sales and sell-through data, data from vendors and online. Work with governance teams to help drive the consolidated use of these data sources through effective management and organisation.Documentation and Process: Help embed best practices for working with data in the data science team by judicious use of technology and well-defined ways of working.Data Quality and Enhancement: Develop automated tools for measuring data quality.Data Engineering: Build data pipelines needed for data science applications, and to a limited extent to support BI and reporting. Work with Global Information Services data services support for broader data engineering requirements.Robotic Process Automation (RPA): Identify and develop opportunities for RPA, working with Sony RPA teams to deliver this service.Who you areA data scientist with a good understanding of a range of machine learning and AI techniques and a keen eye for identifying opportunities for their use.Experience with Python and ideally PySpark and/or DataBricks.Knowledge of the following technologies is not required but may help: MLFlow, AzureML, FeatureStore, Treasure Data, Dataiku.Experience of digital transformations projects and challenges encountered in moving away from legacy data analysis practices.Knowledge of working with cloud technologies, preferably Azure and AWS.Knowledge of automation and tools for tools for ETL/ELT e.g. Spark, PowerAutomate, BluePrism.Excellent organisational & time management skills with ability to successfully manage and prioritise numerous time pressured analytical activities / projects. Capable of managing performance.Ability to communicate clearly, effectively and influentially both verbally & in writingRelevant degree and strong knowledge in computer science/statistics/machine learning. Masters preferred.If not from consumer electronics, certainly with the keen tech insight and passion for technologyFluent in English

Sony Electronics Inc. • Addison, U.S.

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