Job Title: Front of House ReceptionistReporting: Spa Manager and Front of House ManagementMain Function of Position: To deliver the highest standard of customer service to all members and guestsHours: Significant flexibility will be required to meet business needs (including weekends)MAIN DUTIES TO INCLUDE:FinanceTo ensure that all payment transactions are processed according to Company Standards and Guidelines.Meet and exceed sales goals to include member and guest Spa treatment reservations and retail sales (all products).Proper management and debiting of member accounts for services and purchases.OperationsTo greet all members, guests, and visitors in a professional and courteous manner.To scan in members in Book4Time using a membership card and barcode scanner.To ensure that visitors to Wellness at Casa Cipriani only gain entry as a guest of a member.Check in Spa clients in Book4Time and ensure all corresponding paperwork is completed.Escort and tour members, guests, and Spa clients around the facility.To manage professionally, incoming telephone calls and email correspondence.To effectively manage all spa appointments, PT, and class bookings.To provide a general administrative service to the club, guests, clients, and members when required.Assist all guests, members, and clients with WIFI log in details.Deal with lost property by following the Casa Cipriani Lost and Found protocol.Manage the laundry and dry cleaning of member items.Restock retail when needed.Maintain a neat and clean workstation and ensure Spa Reception/Living Room area is always clean.Refresh reception beverage station when needed.MembersTo ensure that all members requests, are delt with effectively.To ensure that all member comments and complaints are passed to the appropriate Manager in a timely manner.Familiarize oneself with member names and faces for proper greeting.To develop a thorough knowledge of all facilities and activities in the club.To ensure that a sufficient supply of promotional literature is available.Print and be able to speak to the details of member account statements to address questions or concerns about balances.PeopleTo communicate effectively with all other departments.To attend Monthly team meetings and training sessions.To understand and adhere to the Health and Safety and Equal Opportunities Policies.Ensure punctuality with shift times.Carry out any other reasonable request as directed by the Spa Manager and any other heads of department.Job Type: Part-timePay: $22.00 per hourBenefits:Dental insuranceHealth insuranceVision insuranceSchedule:Monday to FridayWeekend availabilityEducation:High school or equivalent (Preferred)
Glassdoor Inc. • New York, Stati Uniti
Support Engineer in Industrial Computing, in Manchester, UKResponsibilitiesA software editor specialised in industrial supervision software has offices across Europe, and you will work in close collaboration with Paris’ Office.You will be part of the Support Team and be involved in supporting users in regards with software incidents.Your missions will be: • Support in the technical realisation of their projects: o Advising on the correct use of the product o Fixing bugs • Manage the relationship with the client: remote or onsite assistance. • Lead users training on an ad hoc basis and participate in fairs to present the product.This position is progressive and may lead you to participate in pre-sales actions to support the sales team.Qualifications and technical skillsPreferred qualifications BSc. or Master’s degree in Industrial computing or related technical field.RequirementsYou have at least 5 years’ experience providing technical support in industrial computing.Main Skills: • Industrial supervision / Industrial computing • Communication protocols and industrial networks – Modbus… • Knowledge of an Oriented Object language, such as C#, .Net, Java or C++. • MS SQL advanced skillsYou will be working in English, so you must be fluent, French is a plus!You are autonomous, pro-active, and have good communications skills. You have strong analytical and problem-solving skills and want to join a fast-growing company!
Approach People Recruitment • Manchester, United Kingdom
Back Office CommercialeLa risorsa inserita all'interno dell'Area Commerciale, risponderà direttamente al Sales Manager e si occuperà di:• Supportare gli Export Manager di riferimento su tutte le attività accessorie per la corretta gestione del cliente• Assicurarsi che gli ordini vengano evasi secondo le gli accordi intercorsi con il cliente• Assicurare la regolarità, la qualità e la tempistica delle attività/azioni necessarie per realizzare l'evasione degli ordini e la consegna delle merci• Gestire il servizio post-vendita e risolvere i problemi ad esso correlati• Assicurare la correttezza delle azioni intraprese e della documentazione emessa• Dialogare con l’ufficio spedizioni le date delle spedizioni e controllare il portafoglio ordini per verificare che le date di consegna richieste vengano rispettate• Gestione reclami clienti e l’assistenza post vendita• Elaborazione di previsionali e compilazione tabelle tecniche del prodotto richieste dal cliente Si richiede: • Laurea in: Lingue, Interpretariato, Economia, Commercio Estero • Esperienza nel ruolo di almeno 3 anni in aziende manifatturiere del mobile • Conoscenza del pacchetto Office e di eventuali SW o CRM aziendali • Obbligatoria conoscenza del Francese e dell’Inglese (B2/C1), gradita conoscenza dello Spagnolo • Attitudine alla gestione delle relazioni e orientamento al lavoro in team Si offre: • Offerta finalizzata ad una iniziale assunzione a tempo indeterminato • Inquadramento e retribuzione verranno definiti sulla base dell'esperienza maturata • Luogo di lavoro: Oderzo (TV)
AXL Spa • Oderzo, Italia
Territory Sales Controller – Exciting Wholesale Business – FMCGRole: Territory Sales ControllerLocation: London - Covering the “E” PostcodesSalary: Up to £40,000 + Benefits (Negotiable)My client is an exciting Wholesaler who are growing at a very impressive rate. Based in Essex and supplying the entire UK, they offer a wide range of leading brands across all food, non-food and beverage categories.They are currently seeking a Territory Sales Controller to join their field sales team, focussing on the “E” postcode area of London, to boost sales and company awareness within the convenience sector (Off Licenses, Newsagents, Post Offices etc)Responsibilities include:Expand market sharethrough new customer acquisitionObtaining invoices and quotingAchieve weekly sales targets aligned to overall company objectivesOptimise sales by identifying gapsin customer spending through CRM and effectively communicate the benefits of purchasing non-shopped categories from usOptimise customer service levels by ensuring all queries are dealt with promptlyMaximise client retention by keeping engaged with your customers The Ideal Territory Sales Controller Candidate:Have a minimum of 3-5 years previous Field Sales experience, within the FMCG sector, selling into Convenience stores/Off Licenses etc.Must be au fait with the “E” postcode area of London, either living/ working in the region in past or present.A proven track record of sales within the FMCG sectorLocal retailer business knowledge with contactsRetail business knowledge in the Convenience Store, Restaurant and Public House market sectorsMust demonstrate being sales and customer focused at all times with strong persuasive skills.Well organised with the ability to complete tasks on time in full (OTIF)Ability to work accurately and methodically with good numerical & administrative skills (Including Knowledge of Microsoft Office)Experience of using CRM softwarePositive, hardworking and driven in naturePossess excellent communication and influencing skills and be able to provide directionBeing flexible in hours and be willing to meet customers outside of 9-5pmHold a Driving License (with less than 6 points)Be willing to use their own vehicle (less than 5 years old) If you are interested in having a chat about this role, please forward updated CV’s to Mikey at COREcruitment. https://www.corecruitment.com/vacancies/4998697866
COREcruitment LTD • London, UK
Front desk receptionist with exceptional people skills needed for our Visual and Performing Arts studio!We are looking for a front desk administrator with a positive right attitude to assist in all customer service aspects of our business. The ideal candidate is a positive communicator with a polished look and demeanor.Position Responsibilities include but are not limited to:- Checking in students for classes and workshop sessions- Communicating with students/customers by phone and in person- Answering inquiries in a cheerful and professional manner- Scheduling students for classes, meetings, and photo shoots- Filing and organization- Managing/updating our online student databaseRequirements:- Weekday evening availability until 8:30/9pm and Saturday/Sunday availability between 8:30am-7pm is REQUIRED for this position. Please do not apply if you are not available at these times.- Ability to multitask and strong organizational skills.- Must be able to handle high volume of phone calls and clients with confidence.- Must have a chic, polished, and fashionable appearance.- Bi or multi-lingual candidates are a plus.Benefits/Perks:- New, high energy office - we work in a fun and upbeat environment!- Catered lunches on weekends- Monthly/Quarterly/Yearly opportunities for commissions & bonuses**THIS IS A GROWTH ORIENTED POSITION***While this position begins part time, we are looking for the right candidate who can transition into a full-time team member. Benefits for full-time employees include but are not limited to flexible paid vacation & PTO time, Health/Dental/Vision insurance, cell phone stipend.Job Type: Part-timePay: Up to $20.00 per hourBenefits:Paid time offSchedule:Weekend availabilitySupplemental Pay:Bonus payCommission payCOVID-19 considerations:All staff , students, and guests are required to wear masks. We do temperature screening for all staff, students and guests upon entry to our Studio. Sanitization stations are set up throughout our space.Education:High school or equivalent (Required)Experience:Customer service: 2 years (Preferred)
Glassdoor Inc. • Chicago, Stati Uniti
About the Metropolitan Museum of ArtThe Metropolitan Museum of Art collects, studies, conserves, and presents significant works of art across all times and cultures in order to connect people to creativity, knowledge, and ideas.The Met presents over 5,000 years of art from around the world for everyone to experience and enjoy. The Museum lives in three iconic sites in New York City—The Met Fifth Avenue, The Met Breuer, and The Met Cloisters. Since it was founded in 1870, The Met has always aspired to be more than a treasury of rare and beautiful objects. Every day, art comes alive in the Museum's galleries and through its exhibitions and events, revealing both new ideas and unexpected connections across time and across cultures.GENERAL STATEMENT OF RESPONSIBILITIES & DUTIES:This position is responsible for performing daily functions within the Direct-to-Consumer Customer Service Department, including phone activity and email correspondence. Reports to the Customer Service Manager.PRIMARY RESPONSIBILITIES & DUTIES:· Answer customer service telephone calls· Respond to Customer Service emails in a timely manner· Process/key mail orders & customer returns· Verify customer data via banking institutions· Process/ release orders via order processing system· Participate in Live Chats with customers (inquiries, orders, general Museum info)· Submit UPS claims and issue UPS call tags· Administrative tasks including ; updating address files, catalogue mailings· Other duties as assignedREQUIREMENTS & QUALIFICATIONS:Fully vaccinated with an FDA or WHO authorized vaccine (or approved for an exemption as a reasonable accommodation due to a disability, sincerely held religious belief, or pregnancy, or because you are a victim of domestic violence, stalking, or sex offenses).Experience and Skills:· Excellent telephone manner and listening skills· Excellent organizational skills & attention to detail· Ability to work well under pressureKnowledge and Education:· Working knowledge of Microsoft Office: Excel, Word· High school diploma required.· Elevated writing skills for email/live chat..Job Type: Part-timePay: $20.00 per hourSchedule:Monday to FridayWeekend availabilityCOVID-19 considerations:The Met's priority is to protect and support our visitors, staff, and volunteers, and we have been taking several proactive measures. Find out more here.https://www.metmuseum.org/about-the-met/policies-and-documents/visitor-guidelinesEducation:High school or equivalent (Required)Work Location:One locationWork Remotely:No
Glassdoor Inc. • New York, Stati Uniti
JOB SUMMARYPosition responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.CANDIDATE PROFILE PREFERABLY: THAI SPEAKING CANDIDATES Education and Experience • High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.CORE WORK ACTIVITIESDeveloping and Maintaining Budgets • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments. • Maintains a positive cost management index for kitchen and restaurant operations. • Utilizes budgets to understand financial objectives.Leading Food and Beverage Team • Manages the Food and Beverage departments (not catering sales). • Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Oversees all culinary, restaurant, beverage and room service operations. • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service. • Provides excellent customer service to all employees. • Responds quickly and proactively to employee's concerns. • Provides a learning atmosphere with a focus on continuous improvement. • Provides proactive coaching and counseling to team members. • Encourages and builds mutual trust, respect, and cooperation among team members. • Monitors and maintains the productivity level of employees. • Develops specific goals and plans to prioritize, organize, and accomplish work. • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective. • Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.Ensuring Exceptional Customer Service • Provides excellent customer service. • Responds quickly and proactively to guest's concerns. • Understands the brand's service culture. • Drives alignment of all employees, team leaders and managers to the brand's service culture. • Sets service expectations for all guests internally and externally. • Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee. • Verifies all banquet functions are up to standard and exceed guest's expectations. • Provides services that are above and beyond for customer satisfaction and retention. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Serves as a role model to demonstrate appropriate behaviors. • Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.Managing and Conducting Human Resource Activities • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Conducts performance reviews in a timely manner. • Promotes both Guarantee of Fair Treatment and Open Door policies. • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills. • Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others. • Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.Additional Responsibilities • Complies with all corporate accounting procedures. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluates results to choose the best solution and solve problems. • Drives effective departmental communication and information systems through logs, department meetings and property meetings.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Caterer Global LTD • Doha, Qatar
OPERATORE SERVICE DESK·esperienza consolidata nel settore IT·Monitoraggio, installazione e configurazione applicazioni·Buona conoscenza di networking (protocollo TCP/IP, security, firewall)·Buona padronanza di sistemi operativi linux e tecnologia Voip·Help-desk tecnico e risoluzione di ticket·Configurazione piattaforme di Multicanalità voce-video-mail e altro·Configurazione apparati telefonici, gateway Sip e ISDN·Conoscenza base di DB MySQL e competenza nell'utilizzo di query·Gradita conoscenza di piattaforme di monitoraggio come Nagios, OpManagerSi richiede:· Diploma di Maturità in ambito tecnico/informatico· Minima padronanza del sistema operativo Windows (configurazione di base, installazione e configurazione software antivirus, client di posta elettronica, ecc)· Buona conoscenza del pacchetto Office· Nozioni basilari di networking· Capacità di eseguire manutenzioni hardware e software· Propensione al lavoro in team ed al rapporto con il cliente· Attività di back office- Conoscenza dell'ingleseInquadramento: contratto diretto a tempo indeterminato con aziendaLuogo di lavoro: Paderno Dugnano
AXL Spa • Paderno Dugnano, Italia
Multinational Insurance OrganisationExciting opportunity within an insurance organization, seeking an Italian fluent Claims Officer to join their team in Dublin. This vibrant and positive organization was established in Dublin over 20 years ago and is part of a larger European financial institution.You day to day tasks:Process and assess incoming claimsWhen necessary, answer calls & emails from customers and partnersWork on projects within department and marketAssist in keeping all processes up to dateYou have:Experience within customer service and/or administrationFluent in ItalianExperience in insurance is an advantageEager to start a career in insuranceIf interested please apply!Benefits:Health InsuranceHybrid work from home policy8 weeks allowance working from anywhere in Europe
Approach People Recruitment • Dublin, Ireland
Hostess (Russian speaking) In Maldives IslandsPerforms his/her assigned tasks to the highest professional standards, displays good salesmanship in up-selling skills, coordinates with production staff on special requests. Demonstrates excellent menu knowledge, telephone skills, etiquette, and good teamwork attitude towards his/her colleagues. Maintains guests’ history files and assists Outlet Manager to manage and organize all aspects of a special requests of guests’. Communicates with guests and reports guests’ feedback to supervisor and Manager, to ensure high levels of food and service quality and guest satisfaction are maintained at all times.
Caterer Global LTD • London, Regno Unito
For over 10 years, RefinedKind Pet Products, under the brands The Refined Feline, The Refined Canine, The Refined Fin, and Cat Fashionista, has designed and manufactured pet products both pets and pet lovers enjoy. Stylish designs that look great in a home with all the functionality pets need. Our products have been sold throughout the world and have been featured in movies and TV shows.Job DescriptionWe're seeking a part-time, experienced Order Entry Specialist. Responsibilities would include, but are not limited to:Processing orders from our EDI system into QuickbooksCalculate costs to ship LTL orders and enter into ExcelRun Quickbooks reports to monitor order statusMonitoring warehouse to confirm orders ship on timeMust log in 3 times a day. By 8 am, 11 am and 1:30 pm PST. Expect a total a 1 to 2 hours a day.QualificationsIdeally familiar with QuickBooksProficient in ExcelStrong communication skillsAbility to work independentlyExperience working remoteStrong attention to detailAbility to multi-taskCustomer service experience idealHigh-speed internet. Two monitors requiredAbility to log into the system 3 times a day.Salary $20-25/hr, around 10 hours a week
Glassdoor Inc. • San Francisco, Stati Uniti
Title: Bookseller - PTCategory: RetailEmploymentType: Part-TimeLocation: WA - Tukwila - South Center - 2607LocationType: retailJobLocation: Tukwila, Washington 98188-0000JobSummary: Barnes & Noble has a special place in the community, and this holds true whether you shop in our bookstores or in our Cafés. Booksellers are the heart of our stores who help make each store special and uniquely tailored to the customers who shop there. They are avid readers who love to share their knowledge of books with others. Barnes & Noble provides booklovers with this first step to a wonderful career, and we have plenty of opportunities for you to grow with us. If you are passionate about books, then this could be the perfect position for you.To be a great bookseller, you provide excellent customer service which is friendly, genuine and professional, and you always put the customers first ahead of everything and anything else. You make the shopping experience engaging and interactive by enthusiastically sharing your knowledge whether face to face or over the phone, helping a customer choose a new book, or a special gift. A bookseller creates enticing displays which are neat, tidy, and vibrant to the customer. Your passion for bookselling and willingness to help, ensures your customers look forward to coming into your store. From creating inspiring displays to helping at our special events, there is always an opportunity to demonstrate initiative and your passion for books and people.WhatYouDo:Create a welcoming environment for customers where you engage with them and share your love and knowledge of books and make relevant recommendations.Ensure a vibrant bookstore through the flawless execution of bookstore basics, showing a commitment to presentation, commerciality, section detail, localization and sense of theater.Leverage key campaigns such as Our Monthly Picks, preorders, etc., to hand sell and engage in conversation with every customer.Educate yourself continuously on books and the industry, supporting the store with this knowledge to give customers a great experience when they visit and shop.Identify key titles and communicate with your store team on opportunities to tailor the merchandise selection to reflect the community.Keep the store neat and tidy, creating displays and ensuring the bookstore is always shoppable and inviting.Help with events and community outreach.Protect company assets by adhering to all processes in controlling shrink, expense and payroll.Recognize and offer to help both customers and employees with urgency and care.Model expected behaviors to ensure compliance with all policies and procedures.Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing), and Café when needed.Knowledge&Experience:Passionate reader and knowledgeable about books.Positive and can-do attitude.Enjoy working with people.Energized by working in an ever-changing environment.Listen to people and enjoy solving problems.Can clearly and respectfully communicate and express oneself.Expected BehaviorsTreat customers as the first priority at all times.Grow knowledge of books, the industry and the market.Enjoy making recommendations and engaging with others.Exhibit and demonstrate initiative.Support company goals and initiatives and is a team player.Show respect and kindness to fellow booksellers and customers.Accept responsibility and execute all assignments correctly and with care.Accept coaching and feedback from others openly.
Glassdoor Inc. • Tukwila, Stati Uniti