Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Caterer Global LTD • Dubai, United Arab Emirates
We are offering an immediate opening for a Junior Account Manager based in our Ho Chi Minh office. The vacancy is ideal for an enthusiastic, energetic and versatile person ready to show his/her values in the fast and constantly changing mobile industry. We are looking for a candidate with a desire to learn sales and account management. Preferably with direct experience with management of Advertisers within the online space, but it’s not a requirement. We want proactive, driven, professional, team players with great people skills.YOUR MAIN DUTIES: Take care of the optimizations and maintenance of the portfolio of ads of AdStart MediaSeek out and partner with Ad Networks, Content Providers and Product OwnersSet up and handle the optimizations of the digital ad campaigns in accordance with the Clients’ needsAnalyze the daily activities of every partner account and their campaigns in all GEOsSeek for the best performing campaign for each partner’s trafficPerform marketing researches and analysis based on the performance of each campaignYOUR ATTRIBUTES: English fluency is a mustCreative and analytical thinker with proactive approach towards problem solvingPerfect knowledge of Excel and Office productsFast learner and strongly motivatedHigh attention to details is a mustFresh graduates are welcomed to apply!WHAT WE OFFER:English speaking multi-cultural environmentFlexible working timeAttractive salary and benefitsPremium medical insurance package (option to extend to family members)Annual employee’s health-check14 annual leave days and 5 paid sick leave daysAnnual Performance Review (2 times/year)English classes/Toastmasters ClubsVarious training on soft-skills and best practicesAnnual company trips, year end party and periodic team-building activitiesRelocation allowances for international candidates
AdStart Media International • Amsterdam, Netherlands
Vous recherchez un Job d'été, au sein d'un établissement fun&friendly ? Vous aimez le contact client ? Nous recherchons un(e) réceptionniste dynamique et motivé(e) pour la saison estivale.Profil souhaitéExpérienceDébutant acceptéSavoirs et savoir-faireRenseigner le client sur les prestations de l'établissement et les modalités de réservationAccueillir les clients à leur arrivée et effectuer les formalités administratives liées à leur séjour (Cette compétence est indispensable)Enregistrer les réservations et actualiser le planning d'occupation des chambres, des appartements, des bungalows, ...Répondre aux demandes des clients durant leur séjour (Cette compétence est indispensable)Établir une factureSavoir-être professionnelsTravail en équipeSens de la communicationRigueur
COREcruitment LTD • Floirac, France
Our team is looking to add an upbeat Front Desk Agent to manage all aspects of front desk operations and be a key person of reference for our guests and vendors. To be successful in this role, you will need to extend professionalism and courtesy, have outstanding communication skills, and have the ability to work in a fast-paced environment.This position may require flexible scheduling availability.Job Requirements:Check-in/Check-out hotel guestsProcess all payments according to established hotel requirementsProvide information and assistance to all guests and vendorsPrepares all necessary reports during each shift for the management teamJob Qualifications:Highly motivated team player with strong initiative and desire for achievementMust be effective in handling problems in the workplace including anticipating, preventing, identifying, and solving problems as necessaryAbility to work well in stressful situationsReadily available and approachable for all guests while providing excellent guest service
COREcruitment LTD • Dhaka, Bangladesh
Importante empresa trasnacional en Tecnologia se encuentra en la búsqueda de 1 Desktop Support para trabajar remoto en horario rotativo mensual.Requisitos:Experiencia de 6 meses a más como Analista Helpdesk.Egresado o tecnico de las carreras de sistemas o a fines.Disponibilidad de laboral en horario rotativo (mensual).Nivel de ingles avanzado.Beneficios:Contrato indeterminado.Linea de carrera.
Marianna Bevione • Arequipa, Perú
We are looking for a contract graphic designer with a passion for excellence in design and marketing. Primary responsibilities include designing and updating a wide range of graphic assets across digital and print channels, including email, web, social media and digital advertising to drive customer and employee engagement. The role / tasks Printed and digital graphic design Digital Marketing Responsibility for designing presentations Implementation of corporate branding standards in all marketing materials to maintain brand and campaign consistency and integrity Building new networks and updating existing digital assets, including e-books, white papers, digital advertisements, email banners and landing page banners Saving and exporting graphics to meet specifications based on final output requirements (print, digital, web, interactive PDF) Interpretation of technical ideas in visually appealing graphics Transfer PowerPoint content between different templates, create new presentations in the business template, and interpret partner feedback Design of logos, graphics, promotional material and swag for internal events Produce high quality creative solutions with added value and impact Is required Demonstrated experience in a graphic design role, with a portfolio that includes print and digital samples A highly motivated person who thrives in a fast-paced team environment, able to juggle multiple projects and priorities Experience in developing graphics for lead generation campaigns, with in-depth knowledge of all marketing materials High degree of knowledge of Adobe Creative Suite programs (Photoshop, Illustrator, InDesign) Proficiency with Adobe InDesign in particular, including the use of correct paragraph and character styles, composition and layout. Knowledge of digital marketing and digital design, including paid advertising, digital file generation (HTML5) and digital marketing standards Experience in designing presentations with proficiency in Microsoft PowerPoint Preparing files for print production processes Problem solver with strong attention to detail, professional communication and organizational skills Ability to work both independently and collaboratively within a completely remote team, simultaneously managing multiple graphic design projects Archiving of art files and photographs according to departmental guidelines Have an understanding of the creative process, concept development, color theory, typography, and accepted graphic design principles Excellent time and project management skills
Receptix • San Francisco, U.S.
Pour la nouvelle saison 2022, Hotel ***** recherche un/une Serveur à l'étage (H/F) à temps plein. Le candidat idéal est désireux d'offrir à nos clients une expérience de luxe authentique dans une destination emblématique, faisant preuve d'attention, de compétence et de curiosité. Ce poste est idéal pour un candidat ambitieux qui souhaite faire carrière dans la division Chambres. Le candidat pourra bénéficier des compétences des meilleurs professionnels du secteur de l'hôtellerie et avoir des opportunités d'évolution professionnelle. Tâches et responsabilités principales : Responsable du décor et de la propreté de la structure dans le respect des politiques, normes et procédures de l'entreprise ; Responsable du Service en chambre dans la zone assignée ;Responsable de prendre soin des effets personnels des clients dans leur environnement ; Responsable de la gestion des actifs de l'entreprise ; Entretenir des relations professionnelles avec les clients, en anticipant leurs besoins, avec leur gestionnaire et leurs collègues. Nous exigeons: Français courant. Niveau d'anglais de base ; Un diplôme d'études professionnelles des services touristiques est préférable;Passion pour le service et ambition de grandir professionnellement.
COREcruitment LTD • Antibes, France
The Medical Customer Service Representative is responsible for providing prompt, professional, accurate and courteous service to all inquiries received by telephone or in writing involving all aspects of insurance customer and agent inquiry. The position is also expected to effectively research, resolve, and communicate solutions for any inquiries or escalated issues.Bilingual english/spanish or english/portuguese is a plus!Primary Responsibilities: • Responsible for taking calls and written communications from both customers and agents on all products serviced and respond in a professional, empathetic, and controlled manner using good judgement and listening skills• Maintain knowledge and understanding of all systems and processes in order to effectively answer inquiries• Obtain required information to give appropriate telephone response and/or system updates• Process policy changes according to insured or agent change requests• Prepare and forward appropriate requests to other internal areas for needed action and follow up as necessary• Maintain acceptable levels of performance in productivity, quality and schedule adherence• Perform other necessary duties as assigned by the Supervisor or Manager RequirementsCustomer Service, Call Center Customer Service, Inbound Telephone Calls, Resolve Billing, Answering Inquiries
Robert Half • Indianapolis, U.S.