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  • Commis II - All Day Dining

    Caterer Global LTD

    description:


    Shangri-La Hotel, Dubai
    The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.
    Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai's popular beaches.
    The hotel's 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.
    As Service Associate - Commis II (All Day Dining), we rely on you to:

    • Maintain high standards of food preparation and service in the appointed kitchens, along with the existing standards
    • Good knowledge of food service techniques and menu contents
    • Practice the hygiene and sanitation procedures set by the hotel

    We are looking for someone who has:
    • High school diploma or vocational in Food Production is preferred
    • Preferably has experience working in either a luxury restaurant or a 5* hotel
    • Passionate, creative, attentive to details
    • Good communication skills in English

    https://www.catererglobal.com/job/commis-chef/shangri-la-hotel-dubai-job94786469

    location:

    Dubai, United Arab Emirates

    skills:

  • Laundry Shift Leader

    Caterer Global LTD

    description:

    Posting Date Aug 02, 2021
    Job Number 21084563
    Job Category Housekeeping & Laundry
    Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand JW Marriott
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

    JOB SUMMARY

    Ensure proper cleaning of linen, terry and guest clothing items and uniforms. To obtained the highest possible and balanced Brand Standard audit certification and departmental productivity.

    Experience:
    ? Having an experience in similar position for at least 24 months with a great Interpersonal skills and good level of knowledge of the Laundry Department.

    Skills and Knowledge
    ? Strong Communication skills in English (verbal, listening, writing)
    ? An effective Team Player in a team based environment
    ? Effective time management skills.
    ? Innovative
    ? Pro-active and reliable
    ? Able to work alone and within a team
    Education or Certification
    ? Good level of English essential

    SPECIFIC DUTIES
    Balanced Scorecard Results: Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share.

    Essential Functions
    ? To supervise the day to day operation of the laundry and uniform room sections.
    ? To check the quality of processed guest laundry and dry cleaning work to ensure optimum quality of work.
    ? Supervise cleanliness of laundry and uniform room areas and its equipment.
    ? Ensure that proper maintenance is done on all laundry and uniform room section.
    ? Supervise appearance and good manners of staff during the operation.
    ? Eliminate work hazards to personnel, check on safety and fire regulation.
    ? Ensure that washing formulas, methods and procedures are obtained.
    ? Ensure regular appraisal of staff performance.
    ? Responsible for rotating staff within all sections of the laundry for covering all jobs.
    ? Responsible for the training of the new employees.
    ? Responsible for ongoing on the job training within the department.
    ? Capable of doing the work of any worker within the department in case of shorts or busy periods.
    ? To record the daily production reports for the laundry supervisor for the monthly production report.
    ? To maintain an adequate stock of chemicals for the laundry operation.
    ? The ability to transfer personnel from one section to another and when needed.
    ? To handle telephone calls professionally and courteously with a helpful attitude to the guest and staff.
    ? The ability to respond properly to any hotel emergency or safety situation.
    ? To be able to post all laundry charges to Micros.
    ? Any other duties as assigned by the Laundry Supervisor.

    OTHER
    Safety and Security
    ? Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
    ? Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment
    ? Notify Loss Prevention/Security of any guest reports of theft.

    Policies and Procedures
    ? Follow company, hotel and department policies and procedures.
    ? Follows Marriott International Hotels Limited Regional Office policies and procedures
    ? Protect the privacy and security of guests and coworkers.
    ? Maintain confidentiality of proprietary materials and information.
    ? Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
    ? Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
    ? Perform other reasonable job duties as requested by Supervisors and Management.
    ? Working hours as required to do your job but normally not less than 48 hours per week.

    Guest Relations
    ? Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
    ? Assist other employees to ensure proper coverage and prompt guest service.
    ? Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
    ? Address guests' service needs in a professional, positive, and timely manner.
    ? Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
    ? Thank guests with genuine appreciation and provide a fond farewell.
    ? Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
    ? Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.

    Communication
    ? Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
    ? Speak to guests and co-workers using clear, appropriate and professional language.
    ? Talk with and listen to other employees to effectively exchange information.

    Working with Others
    ? Support all co-workers and treat them with dignity and respect.
    ? Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
    ? Partner with and assist others to promote an environment of teamwork and achieve common goals.
    Quality Assurance/Quality Improvement
    ? Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.

    Physical Tasks
    ? Enter and locate work-related information using computers and/or point of sale systems.
    ? Stand, sit, or walk for an extended period of time or for an entire work shift.
    ? Read and visually verify information in a variety of formats (e.g., small print).
    ? Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/laundry-leader/jw-marriott-marquis-dubai-job94961110

    location:

    Dubai, United Arab Emirates

    skills:

  • Chef de Cuisine - Anda! by David Myers

    Caterer Global LTD

    description:

    Posting Date Sep 29, 2021
    Job Number 21066700
    Job Category Food and Beverage & Culinary
    Location Le Royal Méridien Doha, Plot SV3, P O Box 23474, Doha, Qatar, Qatar
    Brand Le Méridien
    Schedule Full-Time
    Relocation? N
    Position Type Management
    Located Remotely? N

    At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We're looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

    JOB SUMMARY

    Our Italian concept, Anda!, was created during a food-lovers trip around Italy, with David drafting its core menu on a napkin onboard a train between Rome and Florence. Fusing the best from a Roman trattoria, Neapolitan pizzeria and Florentine steakhouse, Anda! serves up thin and crispy pizzas, artisan pasta and the juiciest bistecca Fiorentina cooked over a wood fired grill. An open plan kitchen showcases the theatre of Italian cooking inside a stylish space full of industrial-modern design. A laid back atmosphere is punctuated by relaxed and friendly service, rich aromas and communal dining areas. Part of the success of Anda! is its approachable Italy-focussed wine list and Aperitivo-style cocktail menu, making it a popular lunch, after-work and midweek dinner spot.

    Accountable for the quality, consistency and production of the specialty restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's specialty restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.

    CANDIDATE PROFILE

    Education and Experience

    • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.

    OR

    • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.

    CORE WORK ACTIVITIES

    Setting and Ensuring Culinary Standards and Responsibilities are Met for Specialty Restaurant

    • Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for specialty restaurant.

    • Supervises specialty restaurant kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.

    • Maintains food preparation handling and correct storage standards.

    • Recognizes superior quality products, presentations and flavor.

    • Plans and manages food quantities and plating requirements for the specialty restaurant.

    • Communications production needs to key personnel.

    • Assists in developing daily and seasonal menu items for the specialty restaurant.

    • Ensures compliance with all applicable laws and regulations.

    • Follows proper handling and right temperature of all food products.

    • Estimates daily specialty restaurant production needs.

    • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.

    • Checks the quality of raw and cooked food products to ensure that standards are met.

    • Determines how food should be presented and creates decorative food displays.

    Leading Kitchen Team

    • Supervises and coordinates activities of cooks and workers engaged in food preparation.

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

    • Leads shift teams while personally preparing food items and executing requests based on required specifications.

    • Supervises and manages specialty restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.

    • Encourages and builds mutual trust, respect, and cooperation among team members.

    • Serving as a role model to demonstrate appropriate behaviors.

    • Ensuring and maintaining the productivity level of employees.

    • Ensures employees are cross-trained to support successful daily operations.

    • Ensures employees understand expectations and parameters.

    • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.

    Establishing and Maintaining Specialty Restaurant Kitchen Goals

    • Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.

    • Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.

    • Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

    • Effectively investigates, reports and follows-up on employee accidents.

    • Knows and implements company safety standards.

    Ensuring Exceptional Customer Service

    • Provides services that are above and beyond for customer satisfaction and retention.

    • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.

    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    • Sets a positive example for guest relations.

    • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

    • Empowers employees to provide excellent customer service.

    • Handles guest problems and complaints.

    • Interacts with guests to obtain feedback on product quality and service levels.

    Managing and Conducting Human Resource Activities

    • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.

    • Participates in training specialty restaurant staff on menu items including ingredients, preparation methods and unique tastes.

    • Manages employee progressive discipline procedures.

    • Participates in the employee performance appraisal process, providing feedback as needed.

    • Uses all available on the job training tools for employees.

    • Assists as needed in the interviewing and hiring of employee team members with appropriate skills.

    Additional Responsibilities

    • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    • Analyzes information and evaluating results to choose the best solution and solve problems.

    • Attends and participates in all pertinent meetings.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/chef-de-cuisine/le-royal-meridien-doha-job94961052

    location:

    Doha, Qatar

    skills:

  • C&E Sales Manager - Crowne Plaza and Holiday Inn - The Business Park, Doha Qatar

    Caterer Global LTD

    description:

    About us

    We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues, and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected

    Your day to day

    you are responsible to manage conferences & Events in the overall operation to ensure efficient and professional assistance with the meeting groups resulting in client satisfaction and hotel profitability. Also, you’ll will work with the F&B Services Manager to manage the scope of the service elements of our Conferencing business. You will be focused on creating an amazing environment that encourages our team to deliver an exceptional level of service - ensuring our clients and guests feel that amazing experiences have been created. Preferable local candidate

    What we need from you

    Experience in the same/similar role in the hotel industry. • Due to the nature of the role, fluency in Arabic language is highly preferred, and familiar with Qatar market is an advantage. • Excellent interpersonal and communication skills. • Ability to diagnose problems, thoroughly analyze information and solve problems • Strong planning and execution skills. • Strong adaptability in an environment of ambiguity or change. • Good mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently

    What we offer

    We’ll reward all your hard work with great benefits – including a uniform, great room discount, and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

    https://www.catererglobal.com/job/c-e-sales-manager/crowne-plaza-and-holiday-inn-doha-job94939948

    location:

    Doha, Qatar

    skills:

  • Island Hostess (German/French Speaking)

    Caterer Global LTD

    description:

    Veligandu Island Resort & Spa is seeking an energetic, people’s person and service oriented German/French-speaking Island Hostess. 


    Qualifications:
    • Minimum of at least one year experience in similar role 
    • Experience in the Maldives or any other remote location will be considered as an advantage
    • Excellent command of written and spoken English, additional language an advantage 
    • Expert in MS Application, Opera and Micros Software
    • Physically presentable, outgoing and flexible 





    https://www.catererglobal.com/job/host/crown-champa-resorts-job94908973

    location:

    Malé, Maldives

    skills:

  • Reservations Supervisor

    Caterer Global LTD

    description:

    Basic Functions

    Handles individual and group reservations and accommodates special requirements according to the established Iberotel Miramar Al Aqah Prestige policy and procedures. Identifies special events, Peak Periods, operates and handles international reservations.

    Establishes and maintains an effective business relationship with Travel Agencies key personnel with the application of sales.

    Responsibility & Authorities

    Internal: Quality and People

    External: Clients of the hotel

    Materials: Reservation office equipment

    Main Duties

    §Supporting the Reservation Manager and the Reservation Agents.

    §Supervise all aspects of the reservation department, including allotment, commitment, groups and administration.

    §Continuously monitor the sales situation of all the contracted tour operator and alert the Reservation manager in case of high / low demand at any dates and any hotels.

    §Supervise the process of quality controls completed by the reservation agents.

    §Supervise the team of Reservation and manage them in the absence of the reservation manager.

    §Maintain a productive relationship between hotel and reservation office.

    §Maintain high coordination with the sales team to enhance hotel occupancy and eliminate chances of lost business.

    §Daily telemarketing with travel agencies and corporate accounts.

    §Ensure all policies and procedures are being maintained at all times.

    §Actively sell all hotels and actively cross sell to maximize revenues.

    §Manage to deal with all levels of customers, individuals and corporate.

    §Preparing all reports on monthly basis.

    §Responsible of updating all data base.

    §Performing activities and responsibilities of a reservation agent.

    Employment Standards:

    §Demonstrates a positive attitude-resilient, realistic, enthusiastic and dependable

    §Is articulate-able to communicate, influence and persuade.

    §Possesses good keyboard skills with reservation experience in same position at 5 stars hotel.

    §Has experience of-and is committed to-excellent customer Service. Is friendly, helpful and able to build rapport with customers.

    §Enjoys working with and supporting other team members but also accepts individual responsibility.

    §Understands sales rational and appreciates the benefits of working to sales targets. Has the desire and confidence to sell.

    §Appreciates being recognized and rewarded for a job well done.

    Have the ability to supervise the team and delegate works with strong follow 

    https://www.catererglobal.com/job/reservations-supervisor/miramar-al-aqah-beach-resort-job94812263

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Branch Manager

    Caterer Global LTD

    description:

    Role and Responsibilities

    1.Maintaining Standard Procedure

    a.Ensure that all policies and procedures are followed in his or her Outlet as mentioned in the ‘Qoot Operations Manual’.

    b.Never change any policies, standards, and or specifications of the operation.

    c.Accept full responsibility of a change in policy, standards, specifications of operations.

    d.Be committed to implement production standards. Understanding that these have been developed to enhance the brand.

    2.Cost Control

    a.Ensure the bar leader and outlet head chef adhere to cost control procedures as outlined in the operations manual

    b.Conduct random inspections in the kitchen and the bar, using proper methods, and even better use appropriate checklists.

    c.Follow the ordering, purchasing, receiving, and storing procedures strictly.

    d.Always act in the best interests of the company with regards to minimizing

    3.Quality Control: Production and Service

    a.He/she is responsible of checking the quality of the received food and beverage products at his/her outlet.

    b.Ensure all Received products are stored in their designated locations (dry store, cold rooms and freezers) properly and safely.

    c.Ensure that all food and beverage products are being consistently prepared and served according to the restaurant’s recipes, portioning, cooking and service standards.

    d.Periodically check the outlet stores so that a constant flow of food and beverage items is assured. (check expiry dates, spoiled produce, and report as necessary)

    e.Have a keen eye for detail and be constantly aware of the “total picture” within the restaurant.

    f.Supervise all processing and cooking operations with respect of:

    ·Standardized recipes

    ·Standardized portioning

    ·Standardized preparation methods

    ·Wastage and leftover control

    ·Expiry date and products freshness

    4.Guest Service Quality

    a.Ensure that all guests feel welcome and are given responsive, friendly, and courteous service timings along the standards set for the restaurant.

    b.Fill in where needed to ensure that guest service standards are properly met.

    c.Develop a local loyal guest data base.

    d.Verify that the guest receives the food and beverage quality set by the company.

    e.Participate in resolving all customer complaints, no matter how minor they are. Never think that wowing customers is by offers only.

    f.Personally, visit all guests’ tables and make sure that are enjoying a great experience at his/her restaurant.

    5.Cleanliness and Maintenance Responsibility’s

    a.Achieve company targets in appearance of his/her outlet, its sanitization and cleanliness through training of employees. Ensure that his/her outlet is impeccably clean, pleasant and tidy.

    b.Be responsible for repair and maintenance of all equipment used with an acceptable budget and using maintenance sheets and checklists, implement a preventive maintenance program.

    c.Ensure that the furniture and fixtures in his/her branch are clean and in good condition. Report any deterioration as quick as possible.

    d.Keep on the equipment value after long years of use especially kitchen equipment.

    6.Financial Responsibility

    a.Actively participate in making the restaurant a profitable operation, and constantly find ways to maximize revenues at all times. Be creative and always eager to come up with new ideas.

    b.Control cash and other receipts by adhering to cash handling and reconciliation procedures in according with company policy and procedure.

    c.Scheduling labor as required by anticipating business activities while ensuring that all positions are staffed when and as needed and that labor cost objectives are met.

    d.Actively participate in defining and planning for the outlet budget.

    e.Know the actual figures versus budget for sales and costs. Receive form the OM all needed data to reduce and achieve preset targets.

    Key Performance indicator (KPI)

    Weighting (%)

    must add up to 100%

    Health & Safety Audit Rating

    10

    Brand Audit Score

    30

    P&L Results

    50

    CRM reports (Mystery diner, 3rd party platform

    10

    Total

    100

    Qualifications and Education RequirementsA Bachelor/TS/BS degree or equivalent education in culinary science is required, or similar hospitality management Work EXPERIENCE:

    Must have at least 10 years of experience in the food services industry with at least two year in the same position, while experience in a multi-unit food service company or high-end casual dining venue is also preferred.

    Technical skills and KNOWLEDGE:

    -Epos

    -P&L Reporting

    Recruitment & Disciplinary

    Training & Development

    Local competitor knowledge

    Specific brand cuisine & service standards

    Decision making

    New outlet openings

    Restaurant marketing promotions

    Physical Requirement:

    -Ability to lift over 20 Kg on a regular basis.

    TRAINING & Certifications:

    Advance Food Hygiene Certificate

    Competencies

    Basic competency

    Technical competency

    Knowledge of Food & Beverage products

    Conduct staff meetings

    Written and spoken English

    Put the business needs first

    Leadership skills

    Problem solving

    Recruitment and staff selection

    Computer skills – Windows, word, excel, outlook, POS & stock management systems, power point

    Fanatical attention to detail

    Customer relations

    Managerial competency (for Managers only)

    Ability to read and analyzing financial reports: P&L, cost control reports or others

    Training & Coaching ability

    Budgeting& forecasting

    KSA Labour Laws and dispensary procedures

    Preparing reports & presentations

    Evaluating Team members

    Managing Human resources

    Preparing and conduction required trainings

    https://www.catererglobal.com/job/branch-manager/sisban-food-job94792706

    location:

    Riyadh, Saudi Arabia

    skills:

  • Commis I - Garde Manger

    Caterer Global LTD

    description:


    Shangri-La Hotel, Dubai
    The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.
    Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai's popular beaches.
    The hotel's 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.
    As Commis I - Garde Manger , we rely on you to:

    • Maintain high standards of food preparation and service along with the existing standards
    • Reflect the Shangri-La philosophy by providing the highest quality of service to our customers
    • Good knowledge of food preparation techniques and menu contents
    • Practice the hygiene and sanitation procedures set by the hotel

    We are looking for someone who has:
    • Certificate in Culinary Arts or equivalent is preferred
    • Experience working in either a luxury restaurant or a 5* hotel in the same role
    • Passionate, creative, attentive to details
    • Good communication skills in English

    https://www.catererglobal.com/job/commis-chef/shangri-la-hotel-dubai-job94786468

    location:

    Dubai, United Arab Emirates

    skills:

  • Marketing Communications Manager

    Caterer Global LTD

    description:

    Mandarin Oriental Hotel Group

    Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

    Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

    Mandarin Oriental, Doha

    Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.

    At Mandarin Oriental, Doha we welcome colleagues with the passion to deliver the best service and exceed our guest’s expectations.

    Main Responsibilities

    • Leads and manages the department in accordance with Mandarin Oriental Standards and set hotel objectives
    • Monitor day to day work and projects are on track and to provide guidance to ensure team colleagues are able to proceed with project tasks efficiently and confidently
    • Ensures that departmental levels of KPIs are in line with hotel objectives
    • Always lead by example
    • Oversees monthly departmental expenses to ensure they are in line with annual budget
    • Interview and recruit colleagues as per job specifications and form an efficient and motivated team
    • Motivate, train, supervise, evaluate and discipline Marketing Operations colleagues
    • Attend managerial meetings if requested and participate actively in achieving productive results
    • Ensure team leaders are monitoring annual contracts, proactively assessing vendors or suppliers continuously
    • Review regularly Standard Operating Procedures, and update Policies and Procedures in order to guarantee effective and efficient service as per Mandarin Oriental Standards

    Requirements

    • Degree or Higher National Diploma equivalent in Hospitality/Hotel/Business Management is mandatory
    • Minimum 5 years of experience working in a 5-star hotel or luxury retail environment in a key marketing position
    • Ability to plan, prioritize and organize tasks
    • Ability to develop plan, liaise and communicate effectively with different stakeholders

    If you are interested in joining our team apply today!

    https://www.catererglobal.com/job/marketing-communications-manager/mandarin-oriental-doha-job94780533

    location:

    Doha, Qatar

    skills:

  • Junior Sous Chef

    Caterer Global LTD

    description:

    1.1.1To assist in ensuring that each Food & Beverage outlet and banquet is managed successfully as an independent profit center.

    1.1.2To maintain control and discipline in the absence of the Executive Sous Chef, providing direction and assuming all consequent duties and responsibilities.

    1.1.3To assist in performance appraisals when necessary.

    1.1.4To assist in ensuring that each outlet is managed by a Management Team (Kitchen Dept) who are totally accountable for their profitability.

    1.1.5To set, in close conjunction with each Ex. Sous Chef, Annual Operating Targets, which will form part of the Hotel’s Annual Business Plan

    1.1.6To monitor all costs and recommend measures to control them.To establish an integrated cost management plan.

    1.1.7To ensure that the Department Operational Budget is strictly adhered to.

    1.1.8To monitor all costs and recommend / institute measures to control them.

    1.1.9To review monthly forecasts and schedule resources accordingly.

    1.1.10To ensure that all the outlets and banquet are managed efficiently according to the established concept statements and adhere to company and hotel policies & procedures and all standards.

    1.1.11To assist in the implementation of a flexible employee base. To allocate employees over the division based on established business productivity.

    1.1.12To assign responsibilities to subordinates and to check their performance periodically.

    1.1.13In absence of the Executive Sous Chef, represent the Kitchen Department on the hotel's Executive Committee.

    1.1.14To support staff needs in other Divisions based on the hotel priorities and anticipated business levels.

    1.1.15To monitor service and Food & Beverage standards in all outlets and banquets.To work with the different Outlet Managers, Banquet Manager and respective Ex. Sous Chef or Sous chef to take corrective action when and where necessary.

    1.1.16To establish, implement and control performance standards for the Stewarding Operation in Kitchens, Restaurants and Bars.

    1.1.17Ensures that all food preparation and presentation and kitchen sanitation practices meet with hotel standards and local legislations.

    1.1.18Ensure that all his brigade follow the HACCP regulations and monitor regulations.

    1.1.19To assist in the implementation of the various food safety and hygiene standards including HACCP and other Municipality regulations.

    1.1.20To work closely with Hygiene Officer in implementing all hygiene and safety procedures.

    1.1.21To be available and on duty during peak periods (frequently opening and closing the operation).

    1.1.22To spend time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective Outlet team and functions to the fullest expectations.

    1.1.23To frequently taste Food & Beverage in all outlets and be demanding and critical when it comes to Food & Beverage quality.

    1.1.24To be demanding and critical when it comes to service standards.

    1.1.25To ensure that each Chef de Cuisine and his respective team project a warm, professional and welcome image.

    1.1.26To conduct frequent walk through inspections together with the Assistant Director of the Food & Beverage, Steward Manager and Hygiene Officer.

    1.1.27To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to direct report if no immediate solution can be found and assure follow up with guests.

    1.1.28To work in close collaboration with the Steward Manager to ensure regular cleanliness and up-keeping of the kitchen and its equipments.

    1.1.29To establish a rapport with guests maintaining good customer relationship and handle all guest complaints, requests and inquiries on food, beverage and service.

    1.1.30To frequently verify that only “fresh” products are used in Food & Beverage preparation.

    1.1.31To monitor and analyze the activities and trends of competitive restaurants, bars and other hotel's banqueting departments.

    1.1.32To encourage the Assistant Director of Food & Beverage to be creative and support his marketing and up sell activities. To encourage creativity among his team.

    1.1.33To continuously seek ways to assist the Outlet management to maximize their revenues and profits.

    1.1.34To ensure that employee food is as good and buffet well maintained as a restaurant outlet.

    1.1.35To ensure that all Departmental Operations Manuals are prepared and updated annually.

    1.1.36To ensure that all Kitchen forms and reports are forwarded in time to the Food & Beverage Office.

    1.1.37To ensure accurate maintenance of recipes, conversion recipes, yield tables and product specifications.

    1.1.38To ensure that all recipes are followed strictly in order to achieve consistency of product and service

    1.1.39To keep Food & Beverage employees up to date with seasonally available products and new products on the market.

    1.1.40To attend weekly Food & Beverage Meeting.

    1.1.41To ensure that all meetings are well planned, efficient and result oriented.

    1.1.42To conduct daily operations briefing with the Assistant Director of Food & Beverage

    1.1.43To ensure that deadlines on all projects are met.

    1.1.44To prepare weekly work schedules in accordance with workload and priorities for the approval by the Executive Sous Chef.

    1.1.45To ensure the smooth operation of the Kitchen Department during the absence of the Executive Sous Chef.

    1.1.46To participate with the preparation of a yearly marketing plan for each outlet, which is the basis of the Food & Beverage Annual Marketing Plan

    1.1.47To ensure that all Outlet Management Teams and Catering Department are fully aware of market needs and trends and that their products meet these requirements.

    1.1.48To conduct yearly performance appraisal and give employees regular feedback on their job performance.

    1.1.49Must be an example of the Rixos Values, Brand Standards, and a champion of appearance and hygiene guidelines.

    1.1.50Implements guidelines, policies and procedures for those operating departments according to Rixos Guidelines & Standards.

    1.1.51Must apply the Rixos Food & Beverage rituals.

    1.1.52To maintain a good rapport and working relationship with staff in the outlet and all other departments.

    1.1.53To attend and contribute to all staff meetings, Departmental and Hotel trainings scheduled and other related activities.

    1.1.54To fully support the Departmental Trainers function in the Department assigned.

    1.1.55To undertake any reasonable tasks and secondary duties as assigned by the Executive Sous Chef.

    1.1.56To respond to any changes in the restaurant function as dictated by the hotel.

    1.1.57To have a complete understanding of the Income Audit Section in the Operations Manual and Policies & Procedures.

    1.1.58To carry out monthly, quarterly, bi-yearly, yearly inventory of operating equipment.

    https://www.catererglobal.com/job/junior-sous-chef/rixos-bab-al-bahr-job94746858

    location:

    Washington D.C., U.S.A.

    skills:

  • Cost Controller

    Caterer Global LTD

    description:

    Major Function

    The Cost Controller is responsible in implementing and establishing a system of Cost and revenue Control in regards to F&B sales and Cost, supervises the receiving and storage departments, assist Food & Beverage department in pricing, testing and menu planning, preparation of various cost Controller’s report. Maintains the list of FF&E and Equipment.

    Duties and Responsibilities

    ·Establishment of timely flow of information to Chief Accountant / Financial Controller with matters related to Accounts Payable i.e. adherence of related policies and procedures, account payable aging analysis and its movement from previous month.

    ·Establishment of proper filing system, to allow easy to required documents for disbursement, audit purpose and reference, etc. Maintains files for paid and unpaid invoices.

    ·Well versed in the hotel chart of accounts to ensure proper account, allocation of expenses.

    ·Review and check all invoices, matches them with purchase orders and receiving slips, which is prepared by Receiving clerk, perform test check and verify pricing, extensions and additions on all invoices including counter checking against accepted supplier quotations.

    ·Accounts/ checks all outgoing items i.e. return to suppliers and insuring that proper credit memos from suppliers are obtained.

    ·Prepare vouchers, including cost distributions for all supplier invoices and credit memos.

    ·Prepare cash disbursement/cheques for suppliers and other and forward the cheques, vouchers and all supporting document to the Chief Accountant / Financial Controller for approval and signature.

    ·Submits figure for estimated disbursement to the FC on a monthly basis.

    ·Balance/Reconcile Supplier’s monthly statements to the hotel’s accounts payable records.

    ·Prepares and balance voucher register monthly.

    ·To do purchase Balancing with Cost Control every 10 days.

    ·Perform other jobs as requested by his Supervisor.

    ·To be familiar with the Finance Department Policies & Procedures and Job Description.

    ·Have a complete understanding of the Hotel Employee Handbook and to adhere to the regulations contained therein.

    ·Have a complete understanding of the Hotel’s policy relating to fire, safety and health.

    ·Maintain a complete understanding of the Employee Handbook and adhere to regulations contained therein.

    ·Maintain a complete understanding of the Hotel’s policy relating to fire, safety and health, and ensure all precautions are taken to safeguard against incidents for areas under your supervision.

    ·Perform other assignments to meet business needs as directed by your superiors.

    Required Skills

    ·Must have a general knowledge of all software and hardware used in the hotel; Must have a thorough knowledge of the Accounting System being used in the hotel industry;

    ·Be highly creative and imaginative, and curious about SBI properties – its products and other related services offered.

    ·Have excellent interpersonal and communication skills

    ·Work well in a team

    ·Be able to work under pressure and manage workloads effectively

    ·Be highly self-motivated, well organized.

    ·Be able to see other people's points of view and take on board feedback

    ·Work within strict budgets

    ·Have an eye for detail

    ·Must be willing to work shifts.

    ·Must be fluent in English.

    ·Strong comprehension of the Uniform System of Accounts.

    EXPERIENCE, TRAINING AND EDUCATION

    ·Graduate of an Accountancy program or related required.

    ·Minimum 3 years experience in the same position required.

    ·Hotel experience required.

    https://www.catererglobal.com/job/cost-controller/swiss-belsuites-admiral-juffair-job94545496

    location:

    Manama, Bahrain

    skills:

  • Service Attendant - Sports Bar

    Caterer Global LTD

    description:

    Posting Date Jul 14, 2021
    Job Number 21044786
    Job Category Food and Beverage & Culinary
    Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand JW Marriott
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

    POSITION SUMMARY

    Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist. Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

    Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/service-attendant/jw-marriott-marquis-dubai-job95020483

    location:

    Dubai, United Arab Emirates

    skills:

  • Guest Services Agent (Russian Speaker)

    Caterer Global LTD

    description:

    Posting Date Oct 13, 2021
    Job Number 21116513
    Job Category Rooms & Guest Services Operations
    Location Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates
    Brand The Luxury Collection
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world's most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.

    POSITION SUMMARY

    Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

    Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/guest-services-agent/ajman-saray-hotel-fze-job95020447

    location:

    Washington D.C., U.S.A.

    skills:

  • Server - Bar

    Caterer Global LTD

    description:

    Posting Date Aug 02, 2021
    Job Number 21084590
    Job Category Food and Beverage & Culinary
    Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand JW Marriott
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

    Explore our very big world

    We welcome you to join our global and diverse family. Whether you're new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.

    Rewards for work, benefits for life

    You'll be supported in and out of the workplace through:

    • Discounts on hotel rooms, gift shop items, food and beverage
    • Learning and development opportunities
    • Recognition programs
    • Wellbeing programs
    • Encouraging management
    • Team-spirited colleagues


    The impact you'll make

    You know the finest details of our menu and can't wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay .

    What you'll be doing

    • Welcome guests and promptly attend to tables
    • Serve food and beverages to guests making recommendations if needed
    • Share your menu knowledge to assist guests with questions and special requests
    • Record transactions in the MICROS system correctly and timely
    • Check-in with guests to assure satisfaction with each course and beverage
    • Clean tables, complete closing duties and re-stock tableware and other supplies


    What we're looking for

    • Great conversational skills and teamwork-oriented
    • Positive outlook and outgoing personality
    • Previous serving experience is a big plus


    This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification.

    Connect your passions with a rewarding opportunity

    You're a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/server-bar/jw-marriott-marquis-dubai-job94961112

    location:

    Dubai, United Arab Emirates

    skills:

  • Kids Club Attendant at InterContinental® Ras Al Khaimah Mina Al Arab Resort & Spa (Pre-Opening)

    Caterer Global LTD

    description:

    About us

    As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

    The InterContinental® Ras Al Khaimah Mina Al Arab Resort and Spa is scheduled to open Q4 2021 and we are now seeking a highly organized, critical thinking, creative, and result-driven Engineering Supervisor to join our dynamic team. The resort will comprise 351 keys, a health club, a spa, and two pools. Covering an area of 43,770 sqm, the resort is a short drive from famous archaeological sites such as Dhayah Fort and Sheba’s Palace. Set on a headland surrounded by protected coastal wetlands with lush landscaping fronting a sweeping beach on one side and a manmade waterway on the other, the guest rooms, suites, and chalets offer panoramic water views.

    Your day to day

    • Clean and service assigned at the kics club or areas according to established standards and procedures
    • Handle and store chemicals in line with hotel regulations and any local legislative requirements
    • Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
    • Ensure security of all guests at the kids club and privacy of guests
    • Return and restock cart at end of shift
    • Respond to guest complaints, special requests and take action to ensure guest satisfaction
    • Follow established safety procedures at all times. Immediately report any health and safety incident, security breaches, concerns or suspicious behavior to the supervisor or manager on duty

    What we need from you

    In order to be considered for this role, ideally, you'll have some or all of the following competencies and experience we're looking for:

    • High school or equivalent education preferred.
    • Minimum one year experience in the same field required, prior luxury hospitality experience desired
    • Knowledge on gym equipment procedures and standards
    • Requires good English communication skills, both verbal and written
    • Must possess basic computational ability
    • Ability to carry or lift items weighing up to 50 pounds / 23 kilograms and to push/pull medium to large weights/objects, frequently standing up and moving around the facility, frequently handling objects and equipment to maintain the facility, frequently bending, stooping, and kneeling

    What we offer

    In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to be Yourself.So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".

    We are an equal opportunity employer.

    https://www.catererglobal.com/job/club-attendant/intercontinental-ras-al-khaimah-mina-al-arab-resort-spa-job94850091

    location:

    Washington D.C., U.S.A.

    skills:

  • Housekeeping Supervisor

    Caterer Global LTD

    description:

    Housekeeping Floor Supervisor

    What will I be doing?

    As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:

    • Allocate work duties to Team Members
    • Perform routine inspections of all check out rooms and spot checks of all occupied rooms
    • Report and follow up on any maintenance defects or other issues
    • Inspect, routinely, service areas, store rooms and corridors
    • Schedule and supervise deep cleaning and any other projects
    • Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
    • Manage, efficiently, stock control and the maintenance of equipment
    • Provide excellent Guest service, including VIP and other special requirements
    • Ensure the adherence to hotel brand standards at all times
    What are we looking for?

    Housekeeping Floor Supervisors serving Hilton Brand hotels are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Previous experience in a Housekeeping supervisory role
    • A successful track record of managing a team
    • Strong organizational and analytic skills
    • An attention to details
    • Strong communication skills
    • A passion for delivering exceptional levels of guest service
    • Proficiency, preferred, with computers and computer programs, including Microsoft Office

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    https://www.catererglobal.com/job/housekeeping-supervisor/al-rai-real-state-co-w-l-l-waldorf-astoria-hotel-hilton-company-job94806894

    location:

    Washington D.C., U.S.A.

    skills:

  • Utility Steward

    Caterer Global LTD

    description:

    Posting Date Oct 14, 2021
    Job Number 21117262
    Job Category Food and Beverage & Culinary
    Location The Ritz-Carlton Dubai, Post Office Box 26525, Dubai, United Arab Emirates, United Arab Emirates
    Brand The Ritz-Carlton
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

    POSITION SUMMARY

    Operate and maintain cleaning equipment and tools, including the dish washing machine, hand wash stations pot-scrubbing station, and trash compactor. Wash and disinfect kitchen and store room areas, tables, tools, knives, and equipment. Receive deliveries, store perishables properly, and rotate stock. Ensure clean wares are stored in appropriate areas. Use detergent, rinsing, and sanitizing chemicals in the 3-compartment sink to clean dishes. Inspect, pull, and stack cleaned items, send soiled items back for re-scrubbing and re-washing. Rack and spray all racked items with hot water to loosen and remove food residue. Sort, soak, and wash/re-wash silverware. Breakdown dirty bus tubs. Empty and maintain trashcans and dumpster area. Clean and mop all areas in assigned departments. Dispose of glass in the proper containers. Break down cardboard boxes and place them and other recyclables in the recycle bin.

    Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/utility-steward/the-ritz-carlton-dubai-job95039280

    location:

    Dubai, United Arab Emirates

    skills:

  • PBX Agent

    Caterer Global LTD

    description:

    Posting Date Oct 14, 2021
    Job Number 21117080
    Job Category Rooms & Guest Services Operations
    Location The Ritz-Carlton Dubai, Post Office Box 26525, Dubai, United Arab Emirates, United Arab Emirates
    Brand The Ritz-Carlton
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

    POSITION SUMMARY

    Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or unanswered lines, check back with callers on hold to update status, and offer to take a message. Receive, record, and relay messages accurately, completely, and legibly. Activate/deactivate guest room message lights as appropriate. Instruct guests on how to access the internet; transfer guests with problems to provider's customer support line. Test communications equipment to ensure it works properly. Respond to special requests from guests with unique needs. Contact appropriate individual or department as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Dispatch bell staff or valet staff as needed.

    Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Enter and locate information using computers and/or POS systems. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/agent/the-ritz-carlton-dubai-job95039279

    location:

    Dubai, United Arab Emirates

    skills:

  • F& B Manager (Euopean) - Saudi Arabia

    Caterer Global LTD

    description:

    Our Client, a well know Catering & Facilities Management Group in Saudi Arabia is looking for a F&B Manager to look after the Campus operation. (European National)

    Job Essentials:-

    - Hotel School Graduate (or equivalent)

    - 5 to 10 years of relevant experience in the hotel / Catering industry.

    - Minimum 3 years working experience as F&B Manager in a reputed group.

    - In-depth knowledge and expertise in handling all the aspects of F&B Service operations. Experience in handling multiple restaurant units.

    - A task master with extremely good management and organising skills.

    - Ability to train, motivate and lead a team of multi-lingual work force.

    https://www.catererglobal.com/job/f-b-manager/bin-eid-executive-search-job94985063

    location:

    Riyadh, Saudi Arabia

    skills:

  • Bar Manager

    Caterer Global LTD

    description:

    About us

    At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. We look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.

    Located in the business and leisure hub of the city, InterContinental® Regency Bahrain offers its guests the perfect location from where to explore the exciting face of Manama. The hotel offers 304 spacious rooms including 4 club floors and 36 luxurious suites. Each room is designed to meet the needs and the expectations of the modern traveler. From sophisticated dining experiences to a taste of traditional romance, InterContinental® Regency Bahrain offers its guest new tastes and unique gourmet treats. With a wide selection of dining options ranging from international, Italian, steakhouse and lounges, InterContinental® Regency Bahrain promises to delight your palate.

    Your day to day

    At the moment we're looking for a Bar Manager to join our energetic, enthusiastic and passionate team. As a Bar Manager, you will manage the bar operations of the hotel to ensure the achievement of established beverage quality and guest service quality standards and departmental revenue and profit goals. Adhere to local regulations concerning health, safety, responsible service of alcohol, or other compliance requirements, as well as brand standards and local policies and procedures.

    What we need from you

    • Proven experience as Bar Manager in a 4 or 5 star hotel
    • Bachelor's degree holder / higher education qualification / equivalent in hotel management or related field
    • Alcohol awareness certification and/or completion of other appropriate and relevant courses and expensive cocktail knowledge
    • Ability to train team members to become excellent bartenders
    • High level of passion, enthusiasm and drive for results
    • Demonstrating a ‘service’ attitude
    • Strong interpersonal and leadership skills
    • Highly organized and focused

    What we offer

    You’ll join a team passionate about delivering memorable experiences that make our guests feel special, making InterContinental® Regency Bahrain a great place to work. In return we'll give you a competitive financial and benefits package, hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we'll give you the Room to belong. So what's your passion? Please get in touch and tell us how you could bring your individual skills to us.

    Join IHG Careers Bahrain

    https://www.catererglobal.com/job/bar-manager/intercontinental-regency-bahrain-job94971104

    location:

    Manama, Bahrain

    skills: