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  • Housekeeping Attendant

    Caterer Global LTD

    description:

    An exciting opportunity has arisen for Housekeeping Attendant to join our team; some of the key duties and responsibilities of this role are:

    • Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately
    • Clean rooms and bathrooms, performing any combination of the following duties
    • Check and report any maintenance work required immediately
    • Vacuum carpet and upholstered furniture, dust and wipe furniture, empty ashtrays and wastebaskets
    • Make bed, wash sink, bathtub, toilet, tiles, mirrors and floor and polish brass and metal
    • Replenish bathroom supplies and room supplies
    • Tidy and arrange neatly guest toilet articles on vanity top and spot cleans carpet when necessary
    • Clean and keep the guest corridors, service pantries and service areas neat and tidy at all times
    Requirements:
    • Experience in branded 5* Hotels
    • Available to join immediately 

    https://www.catererglobal.com/job/housekeeping-attendant/rixos-premium-dubai-job94850823

    location:

    Dubai, United Arab Emirates

    skills:

  • Housekeeping Amenity Centre & Minibar

    Caterer Global LTD

    description:


    Shangri-La Jeddah
    ABOUT THE BRAND
    Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost Horizon". Hilton's book was about a tranquil haven in the mountains of the Himalayas, called Shangri-La, which cast a spell on all who resided there.
    Shangri-La Hotels and Resorts began in 1971 with our first luxury hotel in Singapore. Today, the group comprises over 100 hotels and resorts in key cities in the Asia Pacific, North America, Europe, and the Middle East. Based in Hong Kong, we are expanding globally with developments underway throughout Asia, Australia, and the Middle East.
    ABOUT THE PROPERTY
    Shangri-La Jeddah will be housed in a prominent development with a 235-room hotel and serviced residences in Jeddah, the second-largest city in Saudi Arabia and the principal gateway to Mecca. Offering stunning views over the water, the hotel will feature four restaurants, function areas totalling 2,118 square meters, a luxury spa and fitness areas, a swimming pool, a children's club, and several lounges.
    Job Summary:
    The Amenity Centre & Minibar ensures guest room welcome amenities/Golden Circle amenities are delivered & replenishes guest room minibar items in accordance with the standards, guidelines & policies established by Shangri-La Hotel.
    Responsibilities:

    • T o have knowledge o f Shangri-La's standard o p erating policies and procedures.
    • T o have knowledge o f Shangri-La's Quality Sta n dards, Service Standards and Group Specifications.
    • T o have knowledge o f Shangri-La's Programs e.g. G o lde n Circle, Guest History.
    • Delivers guests welcome/Golden Circ l e ame ni ties to guests' rooms prior to guests' arrival.
    • Ref r eshes o r replenishes guests' amenit i e s when needed as per established policy.
    • T o ensure all interactio n s with guests are handled professionally and with care ad h e ri n g to the hotel's policies and procedures.

    https://www.catererglobal.com/job/housekeeper/burj-assila-for-hotel-services-job95050740

    location:

    Jeddah, Saudi Arabia

    skills:

  • Receptionist - InterContinental Doha

    Caterer Global LTD

    description:

    About us

    As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

    Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

    If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

    Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Hotel and Residences feature 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.

    Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.

    Your day to day

    As a Receptionist, you will provide personalized service and special assistance on the needs, wants and inquiries of all guests staying in the hotel. 

    What we need from you

    Ideally, you'll have some or all of the following competencies and experience we're looking for:

    • At least a minimum of one year experience in a similar role in a 5 star luxury hotel and/or resort
    • Very good English communication skills
    • Pleasant personality
    • Knowledge of Opera PMS is essential
    • The ability to work in a fast-paced environment

    What we offer

    We’ll reward all your hard work with competitive salary and benefits.

    Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

    So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

    https://www.catererglobal.com/job/receptionist/intercontinental-doha-job95019407

    location:

    Doha, Qatar

    skills:

  • Tailor

    Caterer Global LTD

    description:

    Posting Date Jun 24, 2021
    Job Number 21012145
    Job Category Housekeeping & Laundry
    Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand Marriott Hotels Resorts
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

    JOB SUMMARY

    Mend, repair, and alter guest clothing and employee uniforms by hand stitching, applying adhesive patches, or using a sewing machine. Distribute clean uniforms to personnel according to company specifications.

    Document guest requests for laundry/dry cleaning, minor repair, and pressing of garments in accordance with company specifications. Record assigned and unassigned uniforms as they are distributed, returned, or cleaned. Inspect uniforms for damage and remove substandard uniforms from circulation and issue replacements.

    SPECIFIC DUTIES

    The following are specific responsibilities and contributions critical to the successful performance of the position:

    • Responsible for mending/ sewing staff uniforms , guest clothing

    • Measurement of new associate for their uniforms

    • To adjust the old uniforms for new staff and also the present staff who need to adjust their uniform

    • To repair and mend/sew bathrobes , any guest linen , cushions, runners, curtains or any other upholstery located either in public area or guest rooms

    • Responsible for mending/ sewing guest room items, bed covers, curtains, cushions, etc.

    • Sew color thread on condemned linen/towels.

    • To assist as laundry attendant, when needed or someone is sick or is on vacation.

    • Distribute clean uniforms to personnel according to company specifications.

    • Report any associate and guest complaints to your supervisor or manager.

    • To remove all rubbish from his area to the designated area by the end of the shift; Maintaining the cleanliness of work area

    • Attends meetings and training sessions/courses that may be beneficial to you and your department on request from your leaders

    • To be aware of Health and safety regulations

    • Any other relevant task

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/tailor/jw-marriott-marquis-dubai-job94961125

    location:

    Dubai, United Arab Emirates

    skills:

  • Commis 2

    Caterer Global LTD

    description:

    Posting Date Sep 11, 2021
    Job Number 21052501
    Job Category Food and Beverage & Culinary
    Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand JW Marriott
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

    JOB SUMMARY

    Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.

    Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    SCOPE / BUSINESS CONTEXT

    • A Full Time position based at JW Marriott Marquis Dubai.
    • Number of Direct Reports - 0
    • Titles of Direct Reports - 0

    CANDIDATE PROFILE

    Experience:
    • 2 years Culinary experience

    Skills and Knowledge
    • N/A

    Education or Certification
    • N/A


    SPECIFIC DUTIES

    The following are specific responsibilities and contributions critical to the successful performance of the position:

    Food Safety
    • Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear.
    • Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, First In-First Out (FIFO); dating, labeling, cleaning, and organizing coolers/freezers/storage areas; and Cold Chain compliance, across all food-related departments and areas.
    • Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.
    • Maintain kitchen logs for food safety program compliance (e.g., A1, A2, A3 etc.).
    • Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as Dubai Municipality standards.
    • Check and ensure the correctness of the temperature of appliances and food using thermostats and thermometers, including monitoring freezer systems, such as fans, drains, and doors, for proper operation, and report issues or problems to facility management.
    • Follow instructions given by your PIC (Person in Charge)
    • Do in practice what you have learned in training.


    Kitchen Tools & Equipment
    • Use kitchen tools safely and appropriately, including using appropriate tools to open cartons, boxes, and cans; keeping knives sharpened; using proper knife handling procedures; using correct knives for particular food item or specific task; using dry pads when moving hot material; and engaging all appropriate safety devices prior to operating equipment.
    • Use measuring tools (for example, scale, measuring cups, measuring spoons) to precisely measure ingredients and portion sizes.


    Food Preparation
    • Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist, establishing priority items.
    • Prepare ingredients for cooking, including portioning, chopping, and storing food before use.
    • Wash and peel (if required) fresh fruits and vegetables to prepare them for cooking or consumption.
    • Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
    • Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
    • Monitor food quality while preparing food and throughout the day utilizing the HACCP forms and production charts.
    • Prepare cold foods, including preparing salads, cold sandwiches, condiments, and dressings.


    OTHER

    Safety and Security
    • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
    • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
    • Notify Loss Prevention/Security of any guest reports of theft.

    Policies and Procedures
    • Follow company, hotel and department policies and procedures.
    • Follows Marriott International Hotels Limited Regional Office policies and procedures
    • Protect the privacy and security of guests and coworkers.
    • Maintain confidentiality of proprietary materials and information.
    • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
    • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
    • Perform other reasonable job duties as requested by Supervisors and Management.
    • Working hours as required to do your job but normally not less than 48 hours per week.

    Guest Relations
    • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
    • Assist other employees to ensure proper coverage and prompt guest service.
    • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
    • Address guests' service needs in a professional, positive, and timely manner.
    • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
    • Thank guests with genuine appreciation and provide a fond farewell.
    • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
    • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.

    Communication
    • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
    • Speak to guests and co-workers using clear, appropriate and professional language.
    • Talk with and listen to other employees to effectively exchange information.

    Working with Others
    • Support all co-workers and treat them with dignity and respect.
    • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
    • Partner with and assist others to promote an environment of teamwork and achieve common goals.

    Quality Assurance/Quality Improvement
    • Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.

    Physical Tasks
    • Enter and locate work-related information using computers and/or point of sale systems.
    • Stand, sit, or walk for an extended period of time or for an entire work shift.
    • Read and visually verify information in a variety of formats (e.g., small print).
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.


    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/commis-2/jw-marriott-marquis-dubai-job94961100

    location:

    Dubai, United Arab Emirates

    skills:

  • Training Manager

    Caterer Global LTD

    description:

    Posting Date Oct 03, 2021
    Job Number 21056818
    Job Category Human Resources
    Location Le Royal Méridien Doha, Plot SV3, P O Box 23474, Doha, Qatar, Qatar
    Brand Le Méridien
    Schedule Full-Time
    Relocation? N
    Position Type Management
    Located Remotely? N

    At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We're looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

    JOB SUMMARY

    Helps drive company values and philosophy and ensures all training and development activities are strategically linked to the organization's mission and vision. Works with property leadership team to identify and address employee and organizational development needs. The position is responsible for ensuring effective training is in place to enable the achievement of desired business results. Training programs focus on a variety of topics, including product knowledge, company philosophy, and customer service and leadership skills. Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs. Measures the effectiveness of training to ensure a return on investment.

    CANDIDATE PROFILE

    Education and Experience

    • 2-year degree from an accredited university in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; minimum 4 years experience in learning and development; certified trainer.

    OR

    • 4-year bachelor's degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; certified trainer; minimum 2 years experience in learning and development; certified trainer.

    CORE WORK ACTIVITIES

    Administering Employee Training Programs

    • Promotes and informs employees about all training programs.

    • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.

    • Helps employees identify specific behaviors that will contribute to service excellence.

    • Ensures employees receive on-going training to understand guest expectations.

    • Uses effective training methods to ensure employees have a good understanding of guest satisfaction and can demonstrate guest satisfaction skills.

    • Meets with training cadre on a regular basis to support training efforts.

    • Observes service behaviors of employees and provides feedback to individuals and/or managers.

    Evaluating Training Programs Effectiveness

    • Monitors enrollment and attendance at training classes.

    • Meets regularly with participants to assess progress and address concerns.

    • Partners with operational leaders to assess if employees demonstrate effective technical and leadership skills.

    • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

    • Measures transfer of learning from training courses to the operation.

    • Ensures adult learning principles are incorporated into training programs.

    Developing Training Program Plans and Budgets

    • Ensures all training and development activities (department specific and general property training) are strategically linked to the organization's mission and vision.

    • Identifies performance gaps and works with managers to develop and implement appropriate training to improve performance.

    • Makes any necessary adjustments to training methodology and/or re-trains as appropriate.

    • Aligns current training and development programs to effectively impact key business indicators.

    • Establishes guidelines so employees understand expectations and parameters.

    • Develops specific training to improve service performance.

    • Drives brand values and philosophy in all training and development activities.

    • Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.

    Managing Training Budgets

    • Participates in the development of the Training budget as required.

    • Manages budget in alignment with Human Resources and property financial goals.

    • Manages department controllable expenses to achieve or exceed budgeted goals.

    • Utilizes P-card if appropriate to control and monitor departmental expenditures.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/training-manager/le-royal-meridien-doha-job94961024

    location:

    Doha, Qatar

    skills:

  • Fire and Life Safety Technician

    Caterer Global LTD

    description:


    Shangri-La Hotel, Dubai
    The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.
    Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai's popular beaches.
    The hotel's 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.
    As a Fire and Life Safety Technician, we rely on you to:

    • Ensure effective maintenance and reliable operation of all life safety systems
    • Carrying out in house testing for all firefighting system
    • Ensure that standards are implemented based on brand standards
    • Ensure smooth co-ordination and operation of all activities where life and fire safety are interfaced with security.

    We are looking for someone who has:
    • Extensive experience in the same role in the hospitality is preferred
    • Certification in fire and life safety is required
    • Problem solving and decision-making abilities
    • Good command of English

    https://www.catererglobal.com/job/life-safety-technician/shangri-la-hotel-dubai-job94934025

    location:

    Dubai, United Arab Emirates

    skills:

  • Commis Chefs

    Caterer Global LTD

    description:

    Do you crave the taste of success? 
    Do you boil over with passion for cooking and is leadership the spice of your life? If yes, you are just the energetic person we need!
    Do you have lashings of personality that you can sprinkle across your team? We empower you to stand out together as one team, in order to create memorable moments for our guests.

    Key Responsibilities :
    • Prepares and properly garnishes food orders as they are received in accordance with recipes and proper plate presentation
    • Supervises and supports team members in own section to achieve optimum quality
    • Follows proper safety, hygiene, and sanitation practices at all times
    • Ensures close down of section in accordance with departmental procedures and standards

    Requirements :
    • Previous experience

    • A positive approach, excellent organisational skills, and a passion for producing high quality customer care.

    • Driven and ambitious to inspire the team to consistently deliver and exceed food and service standards
    • Team player, clear thinker with excellent communication abilities

    Does it sound like your kind of gig? We certainly hope so and expect your full dedication and enthusiasm. We promise you it will be a great hotel to work in with a pretty cool hotel team to boot! Do you want to be part of this dynamic opening crew? Send your CV and put on your biggest smile.

    We’re looking forward to meeting you

    https://www.catererglobal.com/job/commis-chef/radisson-resort-ras-al-khaimah-marjan-island-job94917199

    location:

    Washington D.C., U.S.A.

    skills:

  • Restaurant Manager- Chinese Specialty

    Caterer Global LTD

    description:


    A Restaurant Manager-Chinese specialty is responsible for managing chinese restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

    What will I be doing?

    As a Restaurant Manage-Chinese specialty, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Manage Restaurant operations
    • Maintain exceptional levels of customer service
    • Recruit, manage, train and develop the Restaurant team
    • Manage guest queries in a timely and efficient manner
    • Work within budgeted guidelines in relation to Food and Payroll
    • Drive sales to maximize budgeted revenue
    • Develop menus with other members of Food and Beverage team
    • Accountable for monthly stock takes
    • Incentivise team members to maximize sales and revenue
    • Set departmental targets and objectives, work schedules, budgets, and policies and procedures
    • Evaluate guest satisfaction levels with a focus on continuous improvement
    • Ensure communication meetings are conducted and post-meeting minutes generated
    • Be environmentally aware
    • Assist other departments wherever necessary and maintain good working relationships
    • Comply with hotel security, fire regulations and all health and safety legislation

    What are we looking for?

    A Restaurant Manager- Chinese specialty serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Must have 1-2 years managerial experience in chinese restaurant
    • Chinese speaking is a plus
    • Able to meet financial targets
    • Ability to comply with all Food and Beverage brand standards
    • Ability to work under pressure
    • Excellent grooming standards
    • Willingness to develop team members and self
    • Flexibility to respond to a range of different work situations

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
    • Degree in relevant area
    • Passion for delivering exceptional levels of guest service

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    https://www.catererglobal.com/job/restaurant-manager/hilton-salwa-beach-villas-job94875971

    location:

    Washington D.C., U.S.A.

    skills:

  • Cluster Sales Manager - Corporate & Leisure

    Caterer Global LTD

    description:


    Wyndham Hotels & Resorts is the largest hotel franchisor in the world and a leading hotel management company. We stand 20 brands strong across 9,000 hotels in more than 80 countries, and we offer the most diverse collection of hotel experiences in the world. Our iconic brands, united by the richest and simplest rewards program in the business, make hotel travel possible for all.

    Our hotel owners are the stewards of our brands, and together, we champion everyday travellers. We believe guests deserve great experiences, and our robust portfolio—distinguished by our leading economy and midscale brands—delivers just that.

    An exciting opportunity for a Cluster Sales Manager – Corporate & Leisure at Wyndham Dubai Deira, Days Hotel by Wyndham and Super 8 by Wyndham in the Dubai, United Arab Emirates awaits you.


    We are seeking for candidates with the following attributes.

    • Very good analysis of local market trends
    • Result oriented and cost conscious
    • Working within current business strategies and recognizing potential opportunities
    • Ability to identify and develop accounts
    • Excellent selling, negotiation and communication skills
    • Good problem solving, administrative and interpersonal skills
    • Superior time management and relationship building
    • Strong organization and follow up skills 

    Your experience and skills include:

    • Degree-level qualification
    • Fluency in English both oral and written
    • Corporate or Leisure sales background with minimum 2 years’ experience in 5 or 4 star hotel in Dubai
    • GCC market knowledge
    • Must possess computer skills, including, but not limited to, Microsoft Word, Excel and Powerpoint
    • Driving license holder

    https://www.catererglobal.com/job/sales-manager-corporate/wyndham-dubai-diera-job94741835

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Guest Service Agent

    Caterer Global LTD

    description:

    Posting Date Sep 02, 2021
    Job Number 21098595
    Job Category Rooms & Guest Services Operations
    Location Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates
    Brand The Luxury Collection
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world's most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.

    POSITION SUMMARY

    Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

    Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/guest-service-agent/ajman-saray-hotel-fze-job95060316

    location:

    Washington D.C., U.S.A.

    skills:

  • Kids Club Attendant

    Caterer Global LTD

    description:


    Shangri-La Jeddah
    ABOUT THE BRAND
    Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost Horizon". Hilton's book was about a tranquil haven in the mountains of the Himalayas, called Shangri-La, which cast a spell on all who resided there.
    Shangri-La Hotels and Resorts began in 1971 with our first luxury hotel in Singapore. Today, the group comprises over 100 hotels and resorts in key cities in the Asia Pacific, North America, Europe, and the Middle East. Based in Hong Kong, we are expanding globally with developments underway throughout Asia, Australia, and the Middle East.
    ABOUT THE PROPERTY
    Shangri-La Jeddah will be housed in a prominent development with a 235-room hotel and serviced residences in Jeddah, the second-largest city in Saudi Arabia and the principal gateway to Mecca. Offering stunning views over the water, the hotel will feature four restaurants, function areas totalling 2,118 square meters, a luxury spa and fitness areas, a swimming pool, a children's club, and several lounges.
    Job Summary

    • Supervise younger Guests of the Hotel through preparing and delivering innovative, safe activities which keep them content and amused.

    Essential Duties and Responsibilities
    • Clean and maintain the Kids Club facilities in a neat and tidy order
    • Complete special instructions concerning worksheets and correctly record when the work has been completed
    • Assist in developing a Kids Club Activity Program which includes a range of activities for children of varying ages including:
      • Tennis
      • Swimming
      • Beach activities
      • Face painting
      • Drawing
      • Building, etc
    • Assist in promoting the Kids Club Activity Program in accordance with your Manager
    • When opportunities arise, introduce yourself to hotel guests with children who might be interested in using the Kids Club and explain the Club's facilities and services
    • Maintain and control supplies and tools of the Kids Club, conducting regular spot checks for the working of toys etc
    • Maintain current first aid and CPR qualifications
    • Maintain knowledge of the hotel's policy on babysitting services
    • Be aware of the Hotels Environmental Program and carry out duties in your day to day job tasks bearing this in mind
    • Maintain thorough knowledge of all emergency procedures
    • Ensure the security of guests and children's belongings
    • Ensure adequate supplies of linen are maintained in the Kids club and appropriately stored

    2. REQUIRED QUALIFICATIONS
    • Saudi National
    • Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
    • Able to read and write English
    • High School or Vocational Certificate in Child Care Management or Child Care Services or equivalent
    • 1-year related experience, or an equivalent combination of education and experience.

    https://www.catererglobal.com/job/club-attendant/burj-assila-for-hotel-services-job95050742

    location:

    Jeddah, Saudi Arabia

    skills:

  • Assistant Health Club Manager

    Caterer Global LTD

    description:


    Shangri-La Jeddah
    ABOUT THE BRAND
    Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost Horizon". Hilton's book was about a tranquil haven in the mountains of the Himalayas, called Shangri-La, which cast a spell on all who resided there.
    Shangri-La Hotels and Resorts began in 1971 with our first luxury hotel in Singapore. Today, the group comprises over 100 hotels and resorts in key cities in the Asia Pacific, North America, Europe, and the Middle East. Based in Hong Kong, we are expanding globally with developments underway throughout Asia, Australia, and the Middle East.
    ABOUT THE PROPERTY
    Shangri-La Jeddah will be housed in a prominent development with a 235-room hotel and serviced residences in Jeddah, the second-largest city in Saudi Arabia and the principal gateway to Mecca. Offering stunning views over the water, the hotel will feature four restaurants, function areas totalling 2,118 square meters, a luxury spa and fitness areas, a swimming pool, a children's club, and several lounges.
    Job Summary:
    The Assistant Health Club Manager is responsible for assisting the Health Club Manager in the administration and operation of the Health Club
    .
    Responsibilities:

    • Help develop and implement guest recognition programs.
    • To walk the talk and be a role model in delighting our customer.
    • Recognize team members for outstanding delivery of customer delight. Promote the use of customer delight club form.
    • Be visible and accessible to the guest and follow through.
    • Effective utilization of guest profiles and consistent delivery of guest preferences.
    • Maintain strong relationship and goodwill with regular guests and local patrons.
    • Practice and promote effective and timely recovery of guest complaint situations.

    https://www.catererglobal.com/job/assistant-health/burj-assila-for-hotel-services-job95050705

    location:

    Jeddah, Saudi Arabia

    skills:

  • Food and Beverage Supervisor - Lobby and Pool Side

    Caterer Global LTD

    description:

    Posting Date Oct 13, 2021
    Job Number 21116489
    Job Category Food and Beverage & Culinary
    Location Le Royal Méridien Doha, Plot SV3, P O Box 23474, Doha, Qatar, Qatar
    Brand Le Méridien
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We're looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

    POSITION SUMMARY

    In charge of Lobby and Pool Side. Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/food-beverage-supervisor/le-royal-meridien-doha-job95020464

    location:

    Doha, Qatar

    skills:

  • Commis 1

    Caterer Global LTD

    description:

    We are looking to hire a hard-working and efficient commis chef to prepare meal ingredients for the chef de partie and assist with various kitchen duties.

    Duties and Responsibilities:
    • Accurately measuring meal ingredients for the Chef de Partie.
    • Preparing meal ingredients, which includes seasoning of different meats as well as washing, peeling, and chopping vegetables and fruits.
    • Preparing basic salads and sauces as directed by the Chef de Partie.
    • Receiving deliveries and verifying that all ordered items have been delivered and are of good quality.
    • Taking inventory of restaurant supplies and notifying the supervisor of low or depleted supplies.
    • Discarding all expired and spoiled food items stored in the stock rooms, refrigerators, and freezers.
    • Performing basic cleaning duties and ensuring that workstations are properly sanitized.
    • Plating and presenting meal items as per the Chef de Partie’s instructions.

    https://www.catererglobal.com/job/commis-1/rak-hospitality-holding-llc-job95003544

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Head Butler

    Caterer Global LTD

    description:

    A talented, energetic, and experienced Head Butlerto join our Butler Dept.

    Work location: Hideaway Beach Resort & Spa - https://www.hideawaybeachmaldives.com

    Key Responsibilities:

    • Ensure guest experiences and expectations are exceeded
    • Ensure guest requirements are attended to timely and follow-up afterwards
    • Adhere to SOPs
    • Adherer to Resort SOPs
    • Maintain excellent grooming standards
    • Provide warm welcoming service to all guests

    Qualifications:

    • > 2 yrs experience in similar role
    • Knowledge of the role
    • Portuguese and Spanish verbal and written communication skills
    • Guest oriented with focus on personalized service
    • Flexibility to respond to a range of different work situations
    • Ability to work under pressure in a diverse multicultural team
    • Excellent grooming standards
    • Comfortable to live and work on the Island Resort

    https://www.catererglobal.com/job/headbutler/lily-hotels-maldives-dhonakulhi-island-job95001557

    location:

    Malé, Maldives

    skills:

  • Uniform Room Attendant

    Caterer Global LTD

    description:

    Posting Date May 12, 2021
    Job Number 21046081
    Job Category Housekeeping & Laundry
    Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand Marriott Hotels Resorts
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

    JOB SUMMARY

    Ensure safety, cleanliness and organization of the uniforms and the uniform room. Audit and maintain uniform count. To obtained the highest possible and balanced Brand Standard audit certification and departmental productivity.

    SCOPE / BUSINESS CONTEXT

    • A Full Time position based at JW Marriott Marquis Dubai.
    • Number of Direct Reports - 0
    • Titles of Direct Reports - N/A

    CANDIDATE PROFILE

    Experience:
    • Having an experience in similar position for at least 12 months with a great interpersonal skills and good level of physical fitness
    • Linen room experience preferred

    Skills and Knowledge
    • Strong Communication skills (verbal, listening, writing)
    • Innovative
    • Pro-active and reliable
    • Able to work alone and within a team
    • Able to do shift work and work under pressure at times
    • Basic Tailor skills
    • Visual Acuity

    Education or Certification
    • Good level of English essential

    SPECIFIC DUTIES

    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Gathers and count all uniforms from the soiled linen room counter and send to the outsource laundry company
    • Checks to make sure that no uniform handed in is damaged
    • To check that the uniforms when returned back from the outsource laundry company are up to the hotel standard
    • Checking and placing of all uniforms in their proper uniform bags
    • Maintaining the cleanliness of work area
    • Operating Uniform Room system like tagging, assigning and terminating uniforms
    • Arranging and organizing all extra uniforms
    • Fills in the correct paper work
    • Make sure that there is sufficient supply of uniforms in stock for the new starters
    • To carry out any small repair work to the uniforms
    • To carry out inventory count of all uniforms and daily updating of clean received uniforms from outsourced laundry.
    • Receiving, sending of all F&B and Rooms linens aligned with procedures being implemented.
    • Receiving of new order /delivery of housekeeping room linens.
    • Liaising with outsourced laundry ensuring that all linen was received correctly and rectifying discrepancies found.
    • Monitoring/replenishing of linens in floors .Collecting rejects, stained linens.
    • Recording of discarded linens, maintaining and arranging linen stores, and coordinating with outsource staff in linen chute operation.
    • To be aware of health and Safety regulations.
    • Any other relevant tasks.

    OTHER

    Safety and Security
    • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
    • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
    • Notify Loss Prevention/Security of any guest reports of theft.

    Policies and Procedures
    • Follow company, hotel and department policies and procedures.
    • Follows Marriott International Hotels Limited Regional Office policies and procedures
    • Protect the privacy and security of guests and coworkers.
    • Maintain confidentiality of proprietary materials and information.
    • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
    • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
    • Perform other reasonable job duties as requested by Supervisors and Management.
    • Working hours as required to do your job but normally not less than 48 hours per week.

    Guest Relations
    • Actively listen and respond positively to associate questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
    • Assist other employees to ensure proper coverage and prompt service.
    • Address associates' service needs in a professional, positive, and timely manner.
    • Welcome and acknowledge each and every associate with a smile, eye contact, and a friendly verbal greeting, using the associate's name when possible.

    Communication
    • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
    • Speak to associates and co-workers using clear, appropriate and professional language.
    • Listen to other employees to effectively exchange information.

    Working with Others
    • Support all co-workers and treat them with dignity and respect.
    • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
    • Partner with and assist others to promote an environment of teamwork and achieve common goals.

    Quality Assurance/Quality Improvement
    • Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.

    Physical Tasks
    • Enter and locate work-related information using computers and/or point of sale systems.
    • Stand, sit, or walk for an extended period of time or for an entire work shift.
    • Read and visually verify information in a variety of formats (e.g., small print).
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
    • Ability to push and pull work-related machinery over sloping and uneven surfaces.
    • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
    • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
    • Move at a speed that is required to respond to work situations (e.g., run, walk, jog).
    • Visually inspect tools, equipment, or machines (e.g., to identify defects)


    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/room-attendant/jw-marriott-marquis-dubai-job94961114

    location:

    Dubai, United Arab Emirates

    skills:

  • Store Supervisor (Finance)

    Caterer Global LTD

    description:

    Posting Date Sep 30, 2021
    Job Number 21110591
    Job Category Procurement, Purchasing, and Quality Assurance
    Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand JW Marriott
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

    JOB SUMMARY

    To maintain the sanitation standards of the food storeroom and walk-ins. Receive deliveries, store perishables properly, rotate stock and ensure that all food is maintained to company standards.

    SCOPE / BUSINESS CONTEXT

    • A Full Time position based at JW Marriott Marquis Dubai.
    • Number of Direct Reports - 3
    • Titles of Direct Reports - Storekeeper, Assistant Storekeeper

    CANDIDATE PROFILE

    Experience:
    • N/A

    Skills and Knowledge
    • Minimum lifting 30 lbs.
    • Ability to verbally communicate effectively with guests and co-workers.
    • Pushing, pulling, bending, stooping, upward reaching
    • Exposure to extreme temperatures
    • Exposure to cleaning chemicals
    • Prolonged periods of standing and/or walking
    • Managing People

    Education or Certification
    • N/A

    SPECIFIC DUTIES

    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Receive and store food and beverage (if applicable) items.
    • Properly date, label and rotate all items according to Marriott standard. Follow correct food handling procedures.
    • Complete all requisitions in a timely manner. Ensure only written requisitioned items are removed from storeroom.
    • Notify immediate supervisor of any items that are low or out of stock.
    • Maintain clean and orderly refrigerators, freezers and work areas.
    • Each associate is expected to carry out, within their capabilities, all reasonable requests by management.
    • Reordering and maintain the stock as per the par.
    • Complete all the paper work for month end.


    Safety and Security
    • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
    • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
    • Notify Loss Prevention/Security of any guest reports of theft.

    Policies and Procedures
    • Follow company, hotel and department policies and procedures.
    • Follows Marriott International Hotels Limited Regional Office policies and procedures
    • Protect the privacy and security of guests and coworkers.
    • Maintain confidentiality of proprietary materials and information.
    • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
    • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
    • Perform other reasonable job duties as requested by Supervisors and Management.
    • Working hours as required to do your job but normally not less than 48 hours per week.

    Guest Relations
    • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
    • Assist other employees to ensure proper coverage and prompt guest service.
    • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
    • Address guests' service needs in a professional, positive, and timely manner.
    • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
    • Thank guests with genuine appreciation and provide a fond farewell.
    • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
    • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.

    Communication
    • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
    • Speak to guests and co-workers using clear, appropriate and professional language.
    • Talk with and listen to other employees to effectively exchange information.

    Working with Others
    • Support all co-workers and treat them with dignity and respect.
    • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
    • Partner with and assist others to promote an environment of teamwork and achieve common goals.

    Quality Assurance/Quality Improvement
    • Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.

    Physical Tasks
    • Enter and locate work-related information using computers and/or point of sale systems.
    • Stand, sit, or walk for an extended period of time or for an entire work shift.
    • Read and visually verify information in a variety of formats (e.g., small print).
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.


    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/store-supervisor/jw-marriott-marquis-dubai-job94961083

    location:

    Dubai, United Arab Emirates

    skills:

  • Duty Technician/Electrician

    Caterer Global LTD

    description:

    Posting Date Sep 19, 2021
    Job Number 21105462
    Job Category Engineering & Facilities
    Location The Ritz-Carlton Dubai, Post Office Box 26525, Dubai, United Arab Emirates, United Arab Emirates
    Brand The Ritz-Carlton
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

    POSITION SUMMARY

    Assemble, install, test, and maintain electrical or electronic wiring, equipment, appliances, apparatus, and fixtures using hand tools and power tools. Inspect and diagnose malfunctioning tools, equipment, electrical systems, apparatus, and components. Connect wires to circuit breakers, transformers, or other components. Use testing devices such as ohmmeters, voltmeters, and oscilloscopes. Test batteries in generators, emergency lighting, etc. Plan layout and installation of electrical wiring, equipment, and fixtures, based on job specifications and current National Electric Code and local codes. Read and follow blueprints/schematics. Respond to repair requests and perform preventative maintenance on tools and equipment, and appliances. Maintain maintenance inventory and requisition parts and supplies.

    Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Maintain confidentiality of proprietary information and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language and prepare and review information in a variety of formats accurately and completely. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/duty-technician/the-ritz-carlton-dubai-job94960968

    location:

    Dubai, United Arab Emirates

    skills:

  • Chef De Cuisine

    Caterer Global LTD

    description:

    JOB ROLE

    To assist in leading & managing all culinary activities and ensuring compliance with set standards in quality, hygiene, productivity & guest satisfaction.

    Promote cross sectional effective communication with positive team spirit. Lead product improvement initiatives for smooth facility operation.

    JOB RESPONSIBILITIES

    • Assist the Executive Sous Chef to manage productivity to meet growth in line with budget KPI targets
    • Ensure food produced is of a sufficient quality & quantity to deliver customer satisfaction as judged by meal tasting panels & statistical analysis of customer feedback
    • Ensure KPI targets on food cost percentage are achieved & waste management is controlled throughout product life cycle
    • Monitor the work processes of direct & indirect reports ensuring maximum productivity & coordination of production.
    • Liaise with EHS department to ensure the levels of food hygiene within the operation are at least met or exceed regulatory & guest requirements
    • Ensure that the resources are utilized in a way that supports the development of the F&B Kitchen to achieve any additional revenue streams
    • Together with the Sous Chef promote on the job training & coaching of all subordinates with focus on improvement of relevant culinary skills to enhance guest satisfaction levels
    • Assist Sous Chef to maintain accurate recipe data to allow precise costing calculations & ensure approved recipes are followed throughout all kitchens
    • Coordinate with relevant departments to ensure effective communication & support of logistical structure in delivery of end product.

    REQUIREMENTS

    • Minimum 4 years’ international experience in big catering companies or 5 star establishments 
    • Detailed orientated with good English and Able to coach & training staff in culinary arts
    • Consistently aware of latest trends in culinary world & new kitchen technologies.

    https://www.catererglobal.com/job/chef-de-cuisine/erth-abu-dhabi-job94862479

    location:

    Abu Dhabi, United Arab Emirates

    skills: