Create:

Job offer
Post
Article
  • Engineering & Maintenance Supervisors

    Caterer Global LTD

    description:

    Do you enjoy fixing things and having it work as it should? Are you a master multitasker, a fixer, a maker, a doer with the tools to motivate your team and the skill to keep our hotels’ looking top notch? Then why not come and join us to Make Every Moment Matter! 

    The role is far more than just changing a light bulb, in property maintenance we are committed not only to ensuring that everything works as it should but where we strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

    As Engineering / Maintenance Supervisor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

    Key Responsibilities:
    -Supports the smooth running of the property maintenance department, where all areas are maintained to the highest levels
    -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
    -Delivers on plans and objectives where property maintenance initiatives & hotel targets are achieved
    -Supervises the maintenance team fostering a culture of growth, development and performance within the department
    -Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
    -Builds and maintains effective working relationships with all key stakeholders
    -Takes ownership of the planned preventative maintenance programme addressing maintenance, environmental and conservation matters
    -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

    Requirements :
    -Experience in property maintenance together with technical qualifications are essential
    -Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
    -Commitment to delivering exceptional guest service with a passion for the hospitality industry
    -Ability to find creative solutions with proven problem-solving capabilities offering support where required
    -Personal integrity, with the ability to work in an environment that demands excellence, time and energy
    -Experience of working with IT systems on various platforms
    -Strong communication skills

    Does it sound like your kind of gig? We certainly hope so and expect your full dedication and enthusiasm. We promise you it will be a great hotel to work in with a pretty cool hotel team to boot! Do you want to be part of this dynamic opening crew? Send your CV and put on your biggest smile.

    We’re looking forward to meeting you


    https://www.catererglobal.com/job/engineering-supervisor/radisson-resort-ras-al-khaimah-marjan-island-job94919322

    location:

    Washington D.C., U.S.A.

    skills:

  • Reservations Agent

    Caterer Global LTD

    description:

    This role will give a great opportunity for an experienced Reservations Agent to be part of our reservations team our new Staybridge Suites Dubai Financial Centre.


    Job Responsibilities:
    •Proactively sell, up-sell, cross sells all products and services within Staybridge Suites Dubai Financial Centre and Inter City properties in a friendly, professional and efficient manner. 
    •Focus on maximizing sales as well as assisting guests and future customers by offering the highest level of customer service.
    •Perform all related tasks to the above position i.e.: filing of correspondence, handling customer complaints, checking and updating of related reports amongst other tasks.
    •Strive to achieve agreed targets and maintain consistent performance at all times.
    •Handle queries within the agreed time frame and manage all internal and external commercial sources diligently.
    •Ensure compliance with the contact center quality performance requirements.
    •Maintain presentation and cleanliness of the contact center including all machines and other IT equipment.

    Qualifications and Experience:
    •Minimum 1 year of reservations experience in a chain hotel.
    •Proficiency in handling Opera system.
    •Excellent verbal and written communication skills in English. Arabic proficiency will be an added benefit.

    https://www.catererglobal.com/job/reservations-agent/staybridge-suites-llc-job94856910

    location:

    Dubai, United Arab Emirates

    skills:

  • Guest Relations Agent at InterContinental® Ras Al Khaimah Mina Al Arab Resort & Spa (Pre-Opening)

    Caterer Global LTD

    description:

    About us

    As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

    The InterContinental® Ras Al Khaimah Mina Al Arab Resort and Spa is scheduled to open Q4 2021 and we are now seeking a highly organized, full of passion, as well as friendly and charming to be responsible in setting up, leading and managing the conference and events services in the resort.

    The resort will comprise 351 keys, a health club, a spa, and two pools. Covering an area of 43,770 sqm, the resort is a short drive from famous archaeological sites such as Dhayah Fort and Sheba’s Palace. Set on a headland surrounded by protected coastal wetlands with lush landscaping fronting a sweeping beach on one side and a man-made waterway on the other, the guest rooms, suites, and chalets offer panoramic water views.

    Your day to day

    The Guest Relations Agent is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. Under general direction of the Front Office Manager or her/his delegate, and within the limits of established InterContinental Hotels Group brand and local policies and procedures, responsible to liaise between operational departments to ensure that guest preferences are met and exceeded. Responsible for all activities relevant to the Guest Relations department such as VIP relations, rooming of guests, assisting with show rounds to achieve the highest possible guest satisfaction to current and future VIPs. Ensures maximum interaction is achieved with Hotel Guests, specifically VIPs, and that Loyalty card holders are recognized as per their status and receiving special treatment.

    What we need from you

    Ideally, the candidate must possess previous work experience in a Front Office environment in a five star hotel/resort or equivalent. Proficiency in Opera/Fidelio is preferred, is a team player and have strong verbal and communication skills. must be customer oriented and is flexible to work in various shifts. Arabic / Russian language speaker is an advantage.

    What we offer

    In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to be Yourself.So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".

    We are an equal opportunity employer.

    https://www.catererglobal.com/job/guest-relations-agent/intercontinental-ras-al-khaimah-mina-al-arab-resort-spa-job94746153

    location:

    Washington D.C., U.S.A.

    skills:

  • Demi Chef De Partie (Kitchen) DimSum

    Caterer Global LTD

    description:


    Shangri-La Jeddah
    ABOUT THE BRAND
    Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost Horizon". Hilton's book was about a tranquil haven in the mountains of the Himalayas, called Shangri-La, which cast a spell on all who resided there.
    Shangri-La Hotels and Resorts began in 1971 with our first luxury hotel in Singapore. Today, the group comprises over 100 hotels and resorts in key cities in the Asia Pacific, North America, Europe, and the Middle East. Based in Hong Kong, we are expanding globally with developments underway throughout Asia, Australia, and the Middle East.
    ABOUT THE PROPERTY
    Shangri-La Jeddah will be housed in a prominent development with a 235-room hotel and serviced residences in Jeddah, the second-largest city in Saudi Arabia and the principal gateway to Mecca. Offering stunning views over the water, the hotel will feature four restaurants, function areas totalling 2,118 square meters, a luxury spa and fitness areas, a swimming pool, a children's club, and several lounges.
    Job Summary:
    To maintain a high standard of all Commissary Kitchen preparation, service and hygiene in his Production Kitchen, according to the standards required by the management.
    Commissary Demi Chef de Partie DimSum is fully responsible for all the Kit production area in absence of the Sous Chef.
    Key Areas:

    • Controls quantity by adjusting production according to projected covers, using functions sheets, etc.
    • Control's quality of the produced product by overseeing the preparation and maintenance of recipe cards.
    • Control's portion and presentation
    • Obtains guest feedback by maintaining an active presence in outlets during operating hours.

    https://www.catererglobal.com/job/demi-chef-de-partie/burj-assila-for-hotel-services-job95050729

    location:

    Jeddah, Saudi Arabia

    skills:

  • Server - All Day Dining

    Caterer Global LTD

    description:

    Posting Date Aug 15, 2021
    Job Number 21090966
    Job Category Food and Beverage & Culinary
    Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand JW Marriott
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

    Explore our very big world

    We welcome you to join our global and diverse family. Whether you're new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.

    Rewards for work, benefits for life

    You'll be supported in and out of the workplace through:

    • Discounts on hotel rooms, gift shop items, food and beverage
    • Learning and development opportunities
    • Recognition programs
    • Wellbeing programs
    • Encouraging management
    • Team-spirited colleagues


    The impact you'll make

    You know the finest details of our menu and can't wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay .

    What you'll be doing

    • Welcome guests and promptly attend to tables
    • Serve food and beverages to guests making recommendations if needed
    • Share your menu knowledge to assist guests with questions and special requests
    • Record transactions in the MICROS system correctly and timely
    • Check-in with guests to assure satisfaction with each course and beverage
    • Clean tables, complete closing duties and re-stock tableware and other supplies


    What we're looking for

    • Great conversational skills and teamwork-oriented
    • Positive outlook and outgoing personality
    • Previous serving experience is a big plus


    This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification.

    Connect your passions with a rewarding opportunity

    You're a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/server-all-day-dining/jw-marriott-marquis-dubai-job95020482

    location:

    Dubai, United Arab Emirates

    skills:

  • Assistant Room Service Manager

    Caterer Global LTD

    description:

    Posting Date Oct 13, 2021
    Job Number 21116453
    Job Category Food and Beverage & Culinary
    Location Le Royal Méridien Doha, Plot SV3, P O Box 23474, Doha, Qatar, Qatar
    Brand Le Méridien
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We're looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

    POSITION SUMMARY

    In charge of In Room Dinning. Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/assistant-roomservice-manager/le-royal-meridien-doha-job95020460

    location:

    Doha, Qatar

    skills:

  • Director of Food & Beverage

    Caterer Global LTD

    description:

    Posting Date Oct 12, 2021
    Job Number 21082484
    Job Category Food and Beverage & Culinary
    Location The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar
    Brand Westin Hotels & Resorts
    Schedule Full-Time
    Relocation? N
    Position Type Management
    Located Remotely? N

    At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you're someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

    JOB SUMMARY

    Functions as the strategic business leader of the property's food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand's target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and property employees and provides a return on investment.

    CANDIDATE PROFILE

    Education and Experience

    • High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.

    OR

    • 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.

    Skills and Knowledge

    Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

    Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.

    Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

    Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company's business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.

    Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

    CORE WORK ACTIVITIES

    Developing and Maintaining Food and Beverage/Culinary Goals

    • Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.

    • Reviews financial reports and statements to determine how Food and Beverage is performing against budget.

    • Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.

    • Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department's financial performance.

    • Establishes challenging, realistic and obtainable goals to guide operation and performance.

    • Strives to improve service performance.

    Developing and Maintaining Budgets

    • Develops and manages Food and Beverage budget.

    • Monitors the department's actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.

    • Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.

    • Focuses on maintaining profit margins without compromising guest or employee satisfaction.

    Leading Food and Beverage/Culinary Team

    • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.

    • Encourages and builds mutual trust, respect, and cooperation among team members.

    • Achieves and exceeds goals including performance goals, budget goals, team goals, etc.

    • Serves as a role model to demonstrate appropriate behaviors.

    • Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.

    • Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.

    • Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).

    • Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.

    • Develops a food and beverage operating strategy that is aligned with the brand's business strategy and leads its execution.

    • Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

    • Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.

    Ensuring Exceptional Customer Service

    • Provides services that are above and beyond for customer satisfaction and retention.

    • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.

    • Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.

    • Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.

    • Empowers employees to provide excellent guest service.

    • Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.

    • Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.

    Managing and Conducting Human Resource Activities

    • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.

    • Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).

    • Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.

    • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

    • Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.

    • Brings issues to the attention of Human Resources as necessary.

    • Ensures employees are treated fairly and equitably.

    • Coaches team by providing specific feedback to improve performance.

    Additional Responsibilities

    • Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.

    • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    • Analyzes information and evaluating results to choose the best solution and solve problems.

    • Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.

    • Order and purchase equipment and supplies.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/director-food-beverage/the-westin-doha-job95020440

    location:

    Doha, Qatar

    skills:

  • Housekeeping Attendant

    Caterer Global LTD

    description:

    Posting Date Oct 07, 2021
    Job Number 21113442
    Job Category Housekeeping & Laundry
    Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar
    Brand W Hotels
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
    We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

    The impact you'll make

    When a guest walks into any of our rooms - imagine that first look around they take. Followed by that sigh of relief because they've arrived to their home away from home, be it for a night or a week, and it's perfect. Everything is exactly in its place.

    Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they're in good hands while staying with us. That's the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.

    What you'll do

    • Replace guest amenities and supplies in rooms
    • Make beds and fold sheets
    • Remove trash, dirty linens and room service items
    • Greet guests and take care of requests
    • Straighten desk items, furniture and appliances
    • Dust, polish and remove marks from walls and furnishings
    • Vacuum carpets and floor care duties

    Perks you deserve

    We'll support you in and out of the workplace by offering:
    • Team-spirited coworkers
    • Encouraging management
    • Wellbeing programs
    • Learning and development opportunities
    • Discounts on hotel rooms, gift shop items, food and beverage
    • Recognition programs

    What we're looking for
    • A warm, people-oriented demeanor
    • A team-first attitude
    • A gift for paying attention to the smallest details

    This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional demeanor, clear communication and appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification.

    You're welcome here

    Our highest priority is making you feel as welcome as our guests. We want you to know you're important to us and that you'll make an impact in your role, and for that, you'll be appreciated and valued.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/housekeeping-attendant/w-doha-hotels-residences-job94961028

    location:

    Doha, Qatar

    skills:

  • Assistant Director of Sales & Marketing

    Caterer Global LTD

    description:

    KEY DUTIES AND ACCOUNTABILITIESSALES:

    • Lead the Sales Team by providing clear direction on individual and team action plans with an emphasis on results based activities.
    • Maintain a detailed knowledge of industry trends, developments, competitor activity and other external factors that have a direct bearing on Courtyard by Marriott.
    • Develop and execute an annual business plan in accordance with Courtyard by Marriott market segmentation and reporting standards.
    • Set and review sales revenue targets by market segment and develop strategies to achieve identified outcomes for short stay transient and extended stay business.
    • Manage key corporate, extended stay, leisure and MICE clients.
    • Maintain effective business relationships with key decision makers and influencers.
    • Conduct regular sales team meetings to review month-to-date and year-to-date performance against forecast.
    • Conduct regular revenue meetings to forecast demand and set appropriate rate strategies.
    • Set and direct channel management strategies, both on line and via the GDS.
    • Represent Courtyard by Marriott Al Barsha Dubai in all sales activities including travel trade shows, site inspections, client sales calls, and product training.
    • Implement strategies to create effective lead generation internally as well as externally.
    • Identify opportunities to foster partnerships with complementary businesses that deliver mutual benefit.
    • Maintain contacts with relevant industry associations deemed beneficial to the Hotel.
    • Manage relationships with key business partners including GDS representation, General Sales Agents, third party websites, and travel management companies (TMC’s).
    • Prepare and submit a monthly sales report on time that reflects consolidated information from sales team activities, market intelligence and any necessary adjustments to the business and marketing plans.
    MARKETING
    • Implement effective promotional activities that support business plan objectives using social, print, on line, consumer direct and B2B channels.
    • Direct public relations strategies that deliver positive media coverage, generate editorial content, brand profiling, industry awards other associated activities beneficial to the Hotel.
    • Position the property in all sales and marketing collateral, advertising, editorial content, sales contacts and direct marketing activities in the GCC market as per the brand guidelines.
    • Ensure all marketing communications, collateral production and branded promotional items comply with the Courtyard by Marriott brand guidelines.
    • Consult with and direct designers, printers, photographers, cinematographers and other external creative providers to develop marketing and collateral concepts that support the brand positioning in accordance with the business plan.
    • Take a leadership role in developing customer service initiatives and recognition programs that strengthen client relationships.
    Financial
    • In consultation with the General Manager and Financial Controller, prepare the annual business plan, revenue and financial budget.
    • Ensure expenses for sales activities, promotions and functions are managed within budgeted guidelines and in accordance with stated policies and procedures.
    • Actively manage and optimize revenues across all income streams of the property.
    • Submit expense claims on a regular or monthly basis, or as soon as possible after returning from sales trips in the required format.
    • Facilitate the smooth running of the department through adequate supply of materials and equipment.
    • Observe and comply with the company’s requisition and purchase order system.


    https://www.catererglobal.com/job/assistant-director-of-sales/courtyard-by-marriott-al-barsha-dubai-job94954280

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Finance (GL,AP,AR)

    Caterer Global LTD

    description:


    Shangri-La Jeddah
    ABOUT THE BRAND
    Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost Horizon". Hilton's book was about a tranquil haven in the mountains of the Himalayas, called Shangri-La, which cast a spell on all who resided there.
    Shangri-La Hotels and Resorts began in 1971 with our first luxury hotel in Singapore. Today, the group comprises over 100 hotels and resorts in key cities in the Asia Pacific, North America, Europe, and the Middle East. Based in Hong Kong, we are expanding globally with developments underway throughout Asia, Australia, and the Middle East.
    ABOUT THE PROPERTY
    Shangri-La Jeddah will be housed in a prominent development with a 235-room hotel and serviced residences in Jeddah, the second-largest city in Saudi Arabia and the principal gateway to Mecca. Offering stunning views over the water, the hotel will feature four restaurants, function areas totalling 2,118 square meters, a luxury spa and fitness areas, a swimming pool, a children's club, and several lounges.
    Job Summary
    Responsible for the administration and supervision of the operations of the Finance
    Responsibilities:

      • Checks to ensure that debit notes are prepared and sent off on the scheduled date of each month.
      • Approves cheque for signing.
      • Ensures that all invoices are approved by authorized personnel.
      • Returns any unauthorized invoices.
      • Prepares prompt and accurate allocation of all accounts payable for posting.
      • Makes prompt payment of all invoices and noting discounts wherever possible.
      • Prepares vouchers with invoices and credit memos.
      • Separates all invoices pertaining to prepaid expenses for further recording and posting.

    https://www.catererglobal.com/job/finance-gl-ap-ar/burj-assila-for-hotel-services-job95050734

    location:

    Jeddah, Saudi Arabia

    skills:

  • All Day Dining Manager

    Caterer Global LTD

    description:


    Shangri-La Hotel, Jeddah
    ABOUT THE BRAND
    Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost Horizon". Hilton's book was about a tranquil haven in the mountains of the Himalayas, called Shangri-La, which cast a spell on all who resided there.
    Shangri-La Hotels and Resorts began in 1971 with our first luxury hotel in Singapore. Today, the group comprises over 100 hotels and resorts in key cities in the Asia Pacific, North America, Europe, and the Middle East. Based in Hong Kong, we are expanding globally with developments underway throughout Asia, Australia and the Middle East.
    ABOUT THE PROPERTY
    Shangri-La Hotel, Jeddah will be housed in a prominent development with a 235-room hotel and serviced residences in Jeddah, the second-largest city in Saudi Arabia and the principal gateway to Mecca. Offering stunning views over the water, the hotel will feature four restaurants, function areas totalling 2,118 square meters, luxury spa and fitness areas, a swimming pool, a children's club, and several lounges.
    We are looking for someone:
    We are looking for an entrepreneurial manager that is going to expand the current portfolio, implement industry-leading best practices, SOPs and overall standards. Develop and lead the core strategy. We are looking for All Day Dining Manager to join us for this project and to build the best team in the Restaurant and Back of House Support Crew with experience in international brands.
    If you have a winning personality, enviable communication skills, Food and Beverage experience and the desire to lead what will be the most exciting F&B business, then apply here today.
    Duties:

    • Improve the profitability of the outlet
    • Optimize the profitability of the outlet
    • Maintain a high-quality service
    • Take responsibility for branding, revenue and management of Food & Beverage staff
    • Take responsibly of all Food & Beverage-related contracts, inclusive of but not limited to outlets, performers and suppliers
    • Lead the outlet team to provide the highest standard of service
    • Enforce the implementation of food safety programs
    • Is familiar with Social Media Trends and customer-centric and works in partnership with the hotel's Digital Marketing Manager on an outlet Social Media strategy
    • Can develop new revenue streams by developing and implementing unique F&B offers
    • Shows continuous and self-driven growth of knowledge in particular on global and local F&B trends, marketing trends, etc. that he/she is able to apply and put into action to achieve results.
    • Maintains effective colleagues' relations to minimize turnover and ensuring colleagues development to achieve personal & career goals
    • Ensures that all safety, health, security & loss control policies and procedures, and government legislation are adhered to.

    What's in it for you?
    • In addition to a competitive compensation package, we believe that with the right attitude, anything is possible at Shangri-La Hotels & Resorts. We are committed to investing heavily in your development and helping you grow a long-term career with Shangri-La Hotels & Resorts.
    • Our aim is always to keep and reward the very best. So, each year we fill most of the company's management positions via internal promotions and transfers and with over 50 projects in development around the world, the opportunities are endless.

    https://www.catererglobal.com/job/day-manager/burj-assila-for-hotel-services-job95050704

    location:

    Jeddah, Saudi Arabia

    skills:

  • Assistant Security Manager

    Caterer Global LTD

    description:

    An Assistant Security Manager directs security personal and works with Department Heads to deliver a safe Guest and Member experience while ensuring compliance with local safety legislation and hotel emergency procedures.

    What will I be doing?

    As an Assistant Security Manager, you will be responsible for directing and coordinating the activities of security personnel, work with Department Heads to confirm all staff understands security procedures, and organising patrolling of the property to deliver a safe Guest and Member experience. An Assistant Security Manager will also be required to ensure that hotel is in compliance with all local safety regulations and is conversant with hotel emergency procedures. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Maintain good communication and work relationships in all areas of the hotel
    • Liaise with government and law enforcement agencies as necessary
    • Coordinate additional personnel for Conference and Banqueting functions
    • Organise patrolling of all boundary areas, bedrooms, offices, storage areas, public areas, and function rooms
    • Assist the hotel in complying with Local Fire Safety Legislation
    • Assist the hotel with Local Safety Legislation to ensure compliance of the security department
    • Knowledge of the codes of practice for P.A.C.E.
    • Ensure tours are carried out for the purpose of fire prevention, safe means of escape, and security
    • Inquire as necessary into and report upon any thefts within the hotel using your discretion in connection with any of these matters that you deem should be reported to the police
    • Direct and coordinate the activities of all security personnel, engage in the implementation of safety and security procedures for the department, and provide assistance and advice to other departments in relation to security
    • Prepare incident reports and ensure all allegations are properly followed up
    • Liaise with Departmental Heads to ensure hotel staff is aware of their security responsibilities
    • Plan, deliver and facilitate regular staff awareness training
    • Be fully conversant of company terrorist procedures and convey to staff
    • Be fully conversant with hotel Fire and Emergency procedures
    • Responsible for management of key control within all departments
    What are we looking for?

    An Assistant Security Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Organised and systematic approach to problem solving
    • Security industry experience in supervisory capacity
    • SIA trained and licensed
    • Ability to listen and respond to demanding guest needs
    • Good leadership, interpersonal and communication skills
    • Accountable and resilient
    • Committed to delivering high levels of customer service
    • Ability to work under pressure
    • Flexibility to respond to a range of different work situations
    • Good grooming standards

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous experience in same or similar role
    • First Aid
    • Fire fighting qualification
    • IT proficiency

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    https://www.catererglobal.com/job/assistant-security-manager/hilton-salwa-beach-villas-job95001863

    location:

    Doha, Qatar

    skills:

  • Sous Chef - Arabic

    Caterer Global LTD

    description:

    You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Sous Chef is responsible to assist the Chef de Cuisine in managing his / her assigned kitchen operation as a successful independent profit center, ensuring maximum guest satisfaction, through planning, organizing, directing, and controlling the Kitchen operation and administration.


    Minimum 2 years work experience as Sous Chef or 4 years as Chef de Partie in a hotel or large restaurant with good standards; preferably with experience in luxury international brands. Qualification in Kitchen Production or Management will be an advantage.
    Knowledge in Arabic Cuisine is a must.

    Comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards will be essential. Basic Computer Skills in MS Office, and Recipe Maintenance System is preferred.

    https://www.catererglobal.com/job/sous-chef/hyatt-regency-dubai-creek-heights-job94962373

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Bartender - COYA

    Caterer Global LTD

    description:

    Posting Date Sep 13, 2021
    Job Number 21102701
    Job Category Food and Beverage & Culinary
    Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar
    Brand W Hotels
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
    We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

    See where your journey can take you. At Marriott International, we believe in seizing opportunities and making your own adventure. A world of opportunity pulls up to your bar with every guest you meet - and you never know who might show up next. That big world also extends to our global, diverse family of associates. Like most families, we're a group of unique individuals who bring different strengths, styles, personalities and interests to the table. And this makes every single day a new discovery. So, we ask, where will your journey take you?

    The impact you'll make

    You are a bright mixologist who is always on the lookout for new beverage trends. When you are behind the bar, you create an energy that is both welcoming and exciting. You take pride in offering our guests a diverse and seasonally-inspired beverage menu, a warm conversation, and helpful suggestions. When you shine, our guests will look forward to relaxing with you after a long day.

    Rewards for work, benefits for your lifestyle

    You'll be supported in and out of the workplace through:

    • Discounts on hotel rooms, gift shop items, food and beverage
    • Learning and development opportunities
    • Recognition programs
    • Wellbeing programs
    • Encouraging management
    • Team-spirited colleagues

    What you'll do
    • Welcome guests
    • Attend to tables
    • Open and serve wine/champagne
    • Prepare garnishes
    • Stock ice, glassware and paper supplies
    • Set up and maintain cleanliness of bar area
    • Process all payment methods and complete cashier reports

    What we're looking for
    • Great storytelling skills
    • Positive outlook and outgoing personality
    • Previous bartending experience is a big plus.

    This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification.

    Connect your passions with a rewarding opportunity

    You're a beverage enthusiast. And with us, you'll get to both refine and showcase your craft of creating cocktails. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/bartender/w-doha-hotels-residences-job94961039

    location:

    Doha, Qatar

    skills:

  • Front Desk Agent

    Caterer Global LTD

    description:

    Posting Date Sep 21, 2021
    Job Number 21006833
    Job Category Rooms & Guest Services Operations
    Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar
    Brand W Hotels
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
    We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

    POSITION SUMMARY

    Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests' satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.

    Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/front-desk-agent/w-doha-hotels-residences-job94961038

    location:

    Doha, Qatar

    skills:

  • Lobby Attendant

    Caterer Global LTD

    description:

    Posting Date May 25, 2021
    Job Number 21004974
    Job Category Housekeeping & Laundry
    Location The Ritz-Carlton Dubai International Financial Centre, International Financial District Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand The Ritz-Carlton
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

    POSITION SUMMARY

    Clean public and employee restrooms and showers. Clean glass in public and employee areas. Clean floor surfaces in public or employee space using designated chemicals, supplies, and equipment. Dust surfaces in assigned area. Empty trash containers, ashtrays, and ash urns in public areas into proper containers. Inspect condition of furniture for tears, rips, and stains and report damages. Clean and maintain lights. Post caution signs to limit traffic when necessary. Contact other departments directly for urgent repairs. Respond promptly to requests from guests and other departments. Identify and report preventative or other maintenance issues in public areas or guest rooms.

    Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Visually inspect tools, equipment, or machines (e.g., to identify defects). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down a ladder. Stand, sit, kneel, or walk for an extended period across an entire work shift. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/lobby-attendant/the-ritz-carlton-dubai-job94960997

    location:

    Dubai, United Arab Emirates

    skills:

  • HVAC Technician/Kitchen Technician

    Caterer Global LTD

    description:

    JOBROLE

    We are looking for a qualified and competent experienced HVAC technician fully aware about different services and types of equipment’s

    RESPONSIBILITIES

    ·Follow safety rules, regulations and permits as applicable to the nature of work

    ·Maintains service equipment’s

    ·Install, test and maintain all HVAC Equipment’s including and not limited to:

    Fan coil units

    DX and VRF systems

    AHU/FAHU/MAHU etc

    Ecology and exhaust systems

    Valve packages, actuators

    Strainers, pressure gauges, PICV etc

    Chilled water pipes and insulation

    Heat exchangers

    Primary and secondary Chilled water pumps etc

    Building Management System

    PLC system for Chilled Water

    ·CCUs and rack type cooling systems

    ·Troubleshooting and repair of HVAC units equipped with Microprocessor Control system, overhauling of reciprocating and screw type compressors, repair of condenser and evaporator units, air handling units, etc

    ·Monitoring of Chilled water temperatures, flow and consumption

    ·Able to troubleshoot and correctly diagnose electrical, control and mechanical failures and problems

    ·Repair, replace or calibrate controls, compressors, thermostats, switches, fuses and electrical wiring

    ·Skills and knowledge in Copper brazing and wire connection

    ·Maintain preventative maintenance schedules and procedures for all HVAC equipment, incl change of filters and cleaning condensers and coils

    REQUIREMENTS

    Ability to read, interpret and execute engineering drawings, submittals and manuals

    Ability to select suitable size of valves, actuators, filters, thermostats, compressors etc. required for HVAC works

    Knowledge of electrical, plumbing, kitchen, cold rooms’ and laundry equipment’s

    5+ year experience as HVAC technician in a 5star Hotel or Catering Sector.

    https://www.catererglobal.com/job/technician-kitchen/erth-abu-dhabi-job94958753

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Resort Entertainment / Animation Supervisor

    Caterer Global LTD

    description:


    A Resort Entertainer/Animation Supervisor is responsible for the day to day Entertainment and Animation schedule thoughout the Resort covering Waterpark, Restuarants, Pool and Beach Areas, Kids Club and the Lobby

    What will I be doing?

    As a Resort Entertainer/ Animation Supervisor, you are responsible for managing operations of the Animation Team to deliver an excellent Guest and Team Member experience. Resort Entertainer/ Animation Supervisor will also s etting up and implementing all SOP's, Risk Assessments, policies and procedures for the Resort Entertainment and Animation team . Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Overseeing activities such as the mascot performances, event hosting, attending birthday parties, performing for special occasions, teambuilding, restaurant entertainment, Kids animation shows and general singing, dancing and entertainment around the Resort to enhance the experience of the guests
    • Work to a daily entertainment schedule and to actively promote and encourage participation in activities & events around the Resort .
    • Manage team members to ensure high motivation, provision of high quality service and ongoing development
    • Drive the team to meet and exceed agreed revenue targets through a creative approach to delivering alternative activities to core event-based schemes
    • Manage customer feedback effectively to ensure continuous service and activities improvement
    • Instill brand values and standards to maintain quality on a daily basis
    • Liaise with other hotel departments
    • Ensure customers and guests receive friendly and consistent personalised service from all team members
    • Recruit, manage, train and develop the team
    • Respond to audits to ensure continual improvement is achieved

    What are we looking for?

    A Resort Entertainer/ Animation Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Management and/or supervisory experience within the entertainment sector
    • Ability to meet financial targets
    • Ability to work under pressure
    • Excellent grooming standards
    • Strong organizational skills
    • Excellent communication and interpersonal skills
    • Willingness to develop team members and self
    • Flexibility to respond to a range of different work situations
    • Ability to work on your own or in teams
    • Working knowledge, without assistance, of Microsoft Word, Outlook, and Excel computer programs

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
    • Degree in relevant area
    • Passion for customer service
    • Ability to close a sale
    • Relevant fitness and event driven qualifications

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    https://www.catererglobal.com/job/entertainment-supervisor/hilton-salwa-beach-villas-job94851450

    location:

    Washington D.C., U.S.A.

    skills:

  • Arabic Wedding Specialist at InterContinental® Ras Al Khaimah Mina Al Arab Resort & Spa (Pre-Opening)

    Caterer Global LTD

    description:

    About us

    As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambiance where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

    The InterContinental® Ras Al Khaimah Mina Al Arab Resort and Spa is scheduled to open Q4 2021. The resort will comprise 351 keys, a health club, a spa, and two pools. Covering an area of 43,770 sqm, the resort is a short drive from famous archaeological sites such as Dhayah Fort and Sheba’s Palace. Set on a headland surrounded by protected coastal wetlands with lush landscaping fronting a sweeping beach on one side and a man-made waterway on the other, the guest rooms, suites, and chalets offer panoramic water views.

    Your day to day

    Supervise the wedding operation to ensure quality service and standards while delivering a guest experience that is unique. Ensure compliance with all local regulations concerning health, safety, or other requirements.Some of your responsibilities are : 

    • Manage day-to-day staffing requirements, plan and assign work for local wedding , and establish performance and development goals for team members. Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance. 
    • Assist in the preparation of the annual outlet operating budget and financial plans. Monitor budget and control expenses with a focus on food, beverage, and labor costs.
    • In partnership with the Manager, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for guests at a good value.
    • Responsible for conducting effective departmental meetings on a regular basis and communicates information of importance to the team. 

    What we need from you

    • Preferably qualification in Hospitality Management.
    • 2-3 years experience a similar position or a related field with a proven track record of success.
    • Experience in a 5 star luxury hotel company is essential.
    • Excellent written and spoken communication skills in English, particularly to deal effectively with people from diverse backgrounds. second language skills desired( Arabic, German, Russian)
    • Ability to work as part of a diverse team with colleagues from different cultures and countries.
    • Maintains high confidentiality in regards to guest privacy and any related hotel matters.

    What we offer

    In return, we offer competitive pay and benefits, and a chance to work with a great team of talented people. Most importantly, we'll give you the Room to be Yourself.So what's your passion? Please get in touch if this position matches your skills and interests and tell us how you could bring your individual competencies by clicking "Apply Online".

    We are an equal opportunity employer

    https://www.catererglobal.com/job/specialist/intercontinental-ras-al-khaimah-mina-al-arab-resort-spa-job94774082

    location:

    Washington D.C., U.S.A.

    skills:

  • Spa & Recreations (Receptionist)

    Caterer Global LTD

    description:


    Shangri-La Jeddah
    ABOUT THE BRAND
    Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost Horizon". Hilton's book was about a tranquil haven in the mountains of the Himalayas, called Shangri-La, which cast a spell on all who resided there.
    Shangri-La Hotels and Resorts began in 1971 with our first luxury hotel in Singapore. Today, the group comprises over 100 hotels and resorts in key cities in the Asia Pacific, North America, Europe, and the Middle East. Based in Hong Kong, we are expanding globally with developments underway throughout Asia, Australia, and the Middle East.
    ABOUT THE PROPERTY
    Shangri-La Jeddah will be housed in a prominent development with a 235-room hotel and serviced residences in Jeddah, the second-largest city in Saudi Arabia and the principal gateway to Mecca. Offering stunning views over the water, the hotel will feature four restaurants, function areas totalling 2,118 square meters, a luxury spa and fitness areas, a swimming pool, a children's club, and several lounges.
    Job Summary:
    The Service Associate for Health Club is responsible for providing guest service by administering Spa and Salon bookings in accordance with established procedures and standards. The incumbent also contributes to the revenues of the cost centre through the active selling of the retail products available.
    Responsibilities:

    • Answers all guest inquiries (personal or through telephone), making sure that information given is complete, accurate and timely.
    • Booking appointments, ensuring all needed information is recorded.
    • Is aware of the location of all Spa & Salon Therapists at all times to ensure efficient scheduling of treatments.
    • Assist the SL in monitoring the attendance of all Spa & Salon Therapists and reports any concerns which may affect operations.
    • Keeps track of all information and updates on guest reports.
    • Responds to guest inquiries on Health Club & Resort Memberships, Spa Menu, Salon services, Fitness Programs and other information regarding the facility and services of the Health & Spa Club.

    https://www.catererglobal.com/job/spa-receptionist/burj-assila-for-hotel-services-job95050755

    location:

    Jeddah, Saudi Arabia

    skills: