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  • Pool and Beach Attendant

    Caterer Global LTD

    description:

    JOB ROLE

    Responsible to ensure all beach area responsibilities are carried out in a safe, efficient and timely manner.

    JOB RESPONSIBILITIES

    • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; and thank the guests with genuine appreciation.
    • Assist with potential new members, giving a complete tour of the facility and being fully conversant with all prices and facility details of the club.
    • Collect, delivers the fresh towels, fold, and stack towels accordingly.
    • Check constant on the changing rooms and ensure that they are clear of litter, used towels, etc.
    • Report any guest complaints to Superiors immediately.
    • To maintain a positive guest relation at all times.
    • Monitor and maintain cleanliness, sanitation and organization of assigned work areas; i.e. pool towels, bathrooms, walkways and any trash around the changing area or outlet. 

    REQUIREMENTS

    • High school diploma and vocational training in the sports.
    • Leisure field experience in guest services.
    • Customer driven with good guest service skills.

    https://www.catererglobal.com/job/pool-attendant/erth-abu-dhabi-job94848686

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Front Desk Agent - Arabic Speaker

    Caterer Global LTD

    description:

    Job Description

    We are currently looking for young, dynamic, self motivated Front Office professionals who want to move their careers forward.

    As a Front Desk Agent you are responsible to provide professional and customer focused service to our guests, ensuring their stay will become a memorable experience and your role will include key responsibilities such as:

    • Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure
    • Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected and welcomed
    • Conduct in room & hotel familiarization and assist guest in hotel activity enquiries / requests
    • Maintain an up to date knowledge of hotel information and local services, including operating hours, promotions, events, attractions and any allied information to respond to guest queries
    • Maintain an awareness of rate levels to be sold on a daily basis and the occupancy levels
    • Accurately administer Front Desk cashiering standards and comply with all laid down systems, policies and procedures
    • Process accounts from check-in to check-out, ensuring accurate postings of all incidental charges using computerized Front Office systems
    • Maintain the privacy of all guests by ensuring that no details of the guests are disclosed
    • Demonstrate a complete understanding of the hotel's policies, procedures and service standards and have full knowledge of the hotel facilities and happenings

    Skills

    Education, Qualifications & Experiences

    You should ideally have a degree in hospitality with previous experiences in the Front Office Department within a hotel. Excellent written and verbal English communication skills and knowledge in an additional language, along with strong interpersonal and problem solving abilities are essentials. Computer literate and previous experiences with Opera are an advantage.

    Knowledge & Competencies


    The ideal candidate will be customer driven and an extremely proactive and 'switched on' personality with an outgoing, charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

    Understanding the Job

    Taking Responsibility

    Recognizing Differences

    Customer Focus

    Adaptability

    Teamwork

    https://www.catererglobal.com/job/front-desk-agent/park-rotana-and-park-arjaan-job94766394

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Housekeeping Attendant

    Caterer Global LTD

    description:

    About us

    At Crowne Plaza^® Hotels & Resorts our goal is to make business travel work. That’s where you come in. When you are part of the Crowne Plaza Hotels & Resorts brand you’re more than just a job title. At Crowne Plaza we look for people who are dynamic, confident and passionate who excel in their role and help our guests succeed too. Crowne Plaza Bahrain, is in the heart of Bahrain's diplomatic area- the business district. It has easy access to Bahrain Financial Harbor, major shopping areas, the Souq and popular tourist attractions. Crowne Plaza Bahrain is always the perfect destination for our business guests. With 278 well appointed bedrooms including executive and deluxe accommodation for the discerning businessman, six Food and Beverage outlets and having one of the biggest convention centre in the city, Crowne Plaza is certainly the most preferred place to be. Join us as a Room Attendant in Crowne Plaza Bahrain. We are looking for someone who has the passion to serve the guest genuinely with a smile and will always put the guest at the center of everything they do.

    Your day to day

    As a Room Attendant, you will be responsible for providing efficient and courteous service to our guests and undertake the following tasks: • Follow the room cleaning as per the company standards and procedure. • Cleans and maintains guest rooms and other areas assigned according to the set standards and procedures. • Replenishes guest supplies. • Replenish stock supplies on Housekeeping • Report damage or maintenance requirements to Supervisor • Maintains a daily room checklist. • Reports and submits lost and found articles immediately • Reports unusual behavior/activities on floors to supervisor. • Maintain high personal hygiene & grooming standards. Participates in training sessions, briefings and meetings as and when requested

    What we need from you

    Good command of English is a must. Arabic language is an advantage Diploma in Hospitality Management or related field At least 1 year experience in same field Displays confidence in conversing with others and good interpersonal skills

    What we offer

    And because the Crowne Plaza Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5,900 hotels in over 100 countries around the world. So what's your passion? Please get in touch and tell us how you can bring your individual skills to IHG. To find out more about us or any other jobs with IHG please look at http://careers.ihg.com/ We are an equal opportunity employer.

    https://www.catererglobal.com/job/housekeeping-attendant/crowne-plaza-bahrain-job94757015

    location:

    Manama, Bahrain

    skills:

  • Laundry Manager

    Caterer Global LTD

    description:

    We are looking for excellent communication and organizational skills with Strong interpersonal and problem solving abilities. Highly responsible & reliable and also ability to work cohesively with fellow colleagues and must have;


    1.At least 3-5 years of experience in similar position
    2.High school or equivalent education required
    3.Knowledge & handling of chemicals used in Laundry.

    https://www.catererglobal.com/job/laundry-manager/villa-hotels-resorts-catererglobal-job94650140

    location:

    Malé, Maldives

    skills:

  • Chef de Partie

    Caterer Global LTD

    description:

    An International Luxury 5 Star Hotel chain is now hiring in Saudi Arabia, for below positions If you are interested Apply now with your updated resume with resent photograph

    • Chef De Partie - Pastry
    • Chef De Partie - Cake Artist 
    • Pizza Chef 

    Requirements:

    Candidates must have experience in International Luxury Hospitality Brand | Good Communication skill in English | Physically fit |Positive attitude and willingness to learn and grow

    Attractive salary and competitive benefits will be offered to the selected candidates 

    https://www.catererglobal.com/job/chef-de-partie/al-masar-al-mubasher-for-recruitment-office-job94512577

    location:

    Riyadh, Saudi Arabia

    skills:

  • Lifeguard - InterContinental Doha

    Caterer Global LTD

    description:

    About us

    As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

    Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

    If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

    Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Hotel and Residences feature 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.

    Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.

    Your day to day

    As a Lifeguard, you will efficiently and effectively supervise the swimming pool facilities, constantly monitoring people’s actions and taking full control of water safety, ensuring all operating and emergency procedures are followed at all times. You will ensure that the poolside and recreational areas are kept clean and safe from hazards and provide assistance to guests as required. All facilities are to be cleaned and maintained on a daily basis and any discrepancies are to be reported immediately to your supervisor.

    What we need from you

    Ideally, you'll have some or all of the following competencies and experience we're looking for:

    -Minimum one year of experience as a lifeguard in a luxury hotel and/or resort
    -Relevant certifications / licenses
    -Good communication and interpersonal skills
    -Ability to work in a fast-paced environment
    -Ability to work well with a diverse team
    -Flexibility in shifts

    *Due to current travel and visa restrictions, we are considering only locally available candidates.

    What we offer

    We’ll reward all your hard work with competitive salary and benefits.

    Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

    So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

    https://www.catererglobal.com/job/lifeguard/intercontinental-doha-job95019393

    location:

    Doha, Qatar

    skills:

  • Banqueting Supervisor

    Caterer Global LTD

    description:


    A Banqueting Supervisor is responsible for assisting in the planning, organization and execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

    What will I be doing?

    As a Banqueting Supervisor, you would be responsible for assisting in the planning, organization and execution of all banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

    • Assist in the management of all Banquet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
    • Supervises food and beverage set up and clean up
    • Assist in planning, organizing and executing all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
    • Assist in monitoring and developing team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
    • Assist in recruiting, interviewing and training team members
    • Greets clients and responds to guest requests in a timely, friendly and efficient manner

    What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

    • Hospitality - We're passionate about delivering exceptional guest experiences.
    • Integrity - We do the right thing, all the time.
    • Leadership - We're leaders in our industry and in our communities.
    • Teamwork - We're team players in everything we do.
    • Ownership - We're the owners of our actions and decisions.
    • Now - We operate with a sense of urgency and discipline

    In addition, we look for the demonstration of the following key attributes:
    • Quality
    • Productivity
    • Dependability
    • Customer Focus
    • Adaptability

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    https://www.catererglobal.com/job/banqueting-supervisor/hilton-bahrain-job94984055

    location:

    Manama, Bahrain

    skills:

  • Club Lounge Supervisor

    Caterer Global LTD

    description:

    Posting Date Oct 11, 2021
    Job Number 21114870
    Job Category Rooms & Guest Services Operations
    Location Le Royal Méridien Doha, Plot SV3, P O Box 23474, Doha, Qatar, Qatar
    Brand Le Méridien
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We're looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

    POSITION SUMMARY

    Supervise the Club Lounge. Process guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.

    Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/club-lounge-supervisor/le-royal-meridien-doha-job94980456

    location:

    Doha, Qatar

    skills:

  • Housekeeping Attendant

    Caterer Global LTD

    description:

    We are hiring housekeeping Assistant ( female ) for a well renowned VIP family in Abu Dhabi. This role is a full-time job and with attractive packages and benefits.

    This position is in Abu Dhabi, please don’t apply unless you are willing to work in Abu Dhabi and currently in UAE.

    Job Responsibilities:

    Organize, supervise and coordinate the housekeeping works.

    Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing

    Ensure excellence in housekeeping sanitation, safety, comfort and aesthetics for family members

    Protecting equipment and making sure there are no inadequacies

    Deal with reasonable complaints/requests with professionalism and patience

    Check stocking levels of all consumables and replace when appropriate

    Anticipate family members needs by learning from their preferences and dislikes

    Run errands for family when necessary

    Perform all duties with discretion, professionalism and a pleasant demeanor

    Requirements:

    Proven experience as a Cleaner or Housekeeper

    Customer-oriented and friendly

    Ability to work with little supervision and maintain a high level of performance

    Prioritization and time management skills

    Working quickly without compromising quality

    Job Location: Abu Dhabi, UAE

    https://www.catererglobal.com/job/housekeeping-attendant/marya-group-job94975868

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Cook II

    Caterer Global LTD

    description:

    Posting Date Sep 09, 2021
    Job Number 21003742
    Job Category Food and Beverage & Culinary
    Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar
    Brand W Hotels
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
    We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

    Connect your passions with a rewarding opportunity

    Others may call you a foodie, but you know you're much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you'll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you're helping us to provide exceptional travel experiences.

    Rewards for work, benefits for your lifestyle

    You'll be supported in and out of the workplace through:

    • Discounts on hotel rooms, gift shop items, food and beverage
    • Learning and development opportunities
    • Recognition programs
    • Wellbeing programs
    • Encouraging management
    • Team-spirited colleagues


    The impact you'll make

    You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you've thoughtfully helped to prepare has guests raving and anxious to return.

    What you'll be doing

    • Prepare fresh ingredients for cooking according to recipes/menu
    • Cook food and prepare top-quality menu items in a timely manner
    • Test foods to ensure proper preparation and temperature
    • Operate kitchen equipment safely and responsibly
    • Ensure the proper sanitation and cleanliness of surfaces and storage containers


    What we're looking for

    • Great teamwork skills and attention to detail
    • Positive outlook and outgoing personality
    • Previous kitchen experience is a big plus


    This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification.

    Explore our very big world

    When you bring your natural talents and passion for food, we welcome you into our family. No matter your specialty or culinary background, we offer great rewards and opportunities to improve your skills. You will work closely with a team of inspired professionals who encourage and invite your contributions.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/cook/w-doha-hotels-residences-job94961041

    location:

    Doha, Qatar

    skills:

  • Commis II - Italian Restaurant

    Caterer Global LTD

    description:

    Posting Date Sep 28, 2021
    Job Number 21109402
    Job Category Food and Beverage & Culinary
    Location The Ritz-Carlton Dubai, Post Office Box 26525, Dubai, United Arab Emirates, United Arab Emirates
    Brand The Ritz-Carlton
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

    Explore our very big world

    When you bring your natural talents and passion for food, we welcome you into our family. No matter your specialty or culinary background, we offer great rewards and opportunities to improve your skills. You will work closely with a team of inspired professionals who encourage and invite your contributions.

    Rewards for work, benefits for your lifestyle

    You'll be supported in and out of the workplace through:

    • Discounts on hotel rooms, gift shop items, food and beverage
    • Learning and development opportunities
    • Recognition programs
    • Wellbeing programs
    • Encouraging management
    • Team-spirited colleagues


    The impact you'll make

    You hold yourself to a higher culinary standard and it is your attention to each preparation that keeps guests with us to dine. Working with a dedicated team of experts, you will learn something different every day as you work with new seasonal menus and unique presentations. You hard work pays off when a dish that you've thoughtfully helped to prepare has guests raving and anxious to return.

    What you'll be doing
    • Prepare fresh ingredients for cooking according to recipes/menu
    • Cook food and prepare top-quality menu items in a timely manner
    • Test foods to ensure proper preparation and temperature
    • Operate kitchen equipment safely and responsibly
    • Ensure the proper sanitation and cleanliness of surfaces and storage containers


    What we're looking for
    • Great teamwork skills and attention to detail
    • Positive outlook and outgoing personality
    • Previous kitchen experience is a big plus


    This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification.

    Connect your passions with a rewarding opportunity

    Others may call you a foodie, but you know you're much more than that. You want to learn all the tricks of the trade and be the master of the kitchen. When you join us, you'll find that there are no limits on your creativity or your potential. We inspire you to grow and challenge yourself because when you are pursuing excellence, you're helping us to provide exceptional travel experiences.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/commis-de-restaurant/the-ritz-carlton-dubai-job94957113

    location:

    Dubai, United Arab Emirates

    skills:

  • Gym & Recreation Supervisor

    Caterer Global LTD

    description:

    Can you be our guests’ superhero? Can you support our members and guests ambitions to run longer, try harder, aim higher to achieve their goals? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! 

    The role is far more than just handing out towels, in the Leisure department we are committed not only to ensure that facilities are as they should be but striving to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

    As Recreation Supervisor, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

    Key Responsibilities:
    -Supports the smooth running of the leisure department, where all aspects of the guest experience are delivered to the highest levels
    -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries and problem resolution
    -Delivers on plans and objectives where leisure initiatives & hotel targets are achieved
    -Supervises the leisure team fostering a culture of growth, development and performance within the department
    -Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
    -Builds and maintains effective working relationships with all key stakeholders
    -Takes ownership of planned programmes that advance service standards, profitability and cost control
    -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

    Requirements:
    -Experience in leisure
    -Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
    -Commitment to delivering exceptional guest service with a passion for the hospitality industry
    -Ability to find creative solutions with proven problem-solving capabilities offering support where required
    -Personal integrity, with the ability to work in an environment that demands excellence, time and energy
    -Experience of working with IT systems on various platforms
    -Strong communication skills


    Does it sound like your kind of gig? We certainly hope so and expect your full dedication and enthusiasm. We promise you it will be a great hotel to work in with a pretty cool hotel team to boot! Do you want to be part of this dynamic opening crew? Send your CV and put on your biggest smile.

    We’re looking forward to meeting you

    https://www.catererglobal.com/job/reservations-supervisor/radisson-resort-ras-al-khaimah-marjan-island-job94916978

    location:

    Washington D.C., U.S.A.

    skills:

  • Reservations Supervisor

    Caterer Global LTD

    description:

    A Reservations Supervisor oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction.

    What will I be doing?

    As Reservations Supervisor, you oversees the Reservations Team and how it performs routine procedures in order to maximise revenue and Guest satisfaction. The Reservations Supervisor will work with the Reservations Team to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Assist in the day-to-day operations of the Reservations Department
    • Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times
    • Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates
    • Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
    • Produce quotations and written confirmation to all clients
    • Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
    • Ensure Team Members are developed effectively, maintain a thorough understanding of hotel facilities and processes, and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts
    • Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate; and Reservations policies and procedures are followed to ensure Guest satisfaction
    • Monitor the appearance, standards and performance of the Reservations Team with an emphasis on training and teamwork
    • Assist in the recruiting, managing, training and developing of the Reservation team
    What are we looking for?

    A Reservations Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Good organisational and administration skills
    • Positive attitude and good communication skills
    • Commitment to delivering a high level of customer service
    • Confident telephone manner
    • High level of IT skills
    • Excellent grooming standards

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Knowledge of the hotel property management systems
    • Previous experience in the Reservations/Sales function within the hotel/leisure sector
    • Relevant degree or other qualification in a business discipline

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    https://www.catererglobal.com/job/reservations-supervisor/hilton-bahrain-job94868337

    location:

    Manama, Bahrain

    skills:

  • Chef de Partie

    Caterer Global LTD

    description:

    KEY DUTIES AND ACCOUNTABILITIES
    • §Ensures all food is prepared fresh and is of the highest quality
    • §Ensure the correct preparation and presentation of dishes in accordance with menu cards and produced on a consistent basis.
    • §Strictly adheres to all recipes, methods and instructions from supervisor.
    • §Consistently checks temperatures in foods and follows proper procedures in regards to chilling, re-heating, and holding food.
    • §Checks outlet upon arrival to determine status of outstanding safety, or equipment issues
    • §Checks outlet prior to leaving to ensure cleanliness, proper disposal/removal of food, and proper storing and labeling
    • §Responsible for accuracy in daily inventories and requisitions.
    • §Assist the Head Chef in controlling and analyzing on an on-going basis, the following:
    • oQuality levels of production and presentation, including employee cafeteria.
    • oGuest Satisfaction.
    • oMerchandising and promotions.
    • oOperating, Payroll, Food costs according to budget.
    • oSanitation, Cleanliness and Hygiene.
    • oFood photo sessions for all new menus – set standard.
    • oMaintenance of recipe cards for all menu items.
    • oStaff attendance, rosters
    • §Assist in production, preparation and presentation of all food items to ensure highest quality at all times.
    • §Supervise and control the kitchen to meet work requirements.
    • §Assist Head Chef with inspections of physical of kitchen areas including cold rooms and equipment.
    • §Assumes responsibilities of Head Chef in his absence.
    • §Assist in the preparation and testing of outlet and promotional menus following the guidelines: Requirements, competition, trends, recipes, potential cost, and availability.
    • §Maintain and keep up to date training record.
    • Ensure team members are informed about new procedures, special events in the hotel, daily functions and food cost and to received feedback.
    • Ensure hygiene and sanitation, all precautions on Fire, Health and Safety are taken in the kitchen and that all employees are will trained in this aspect.
    • Display good time management techniques with proper planning and control.
    • Strives to continuously improve flow of production
    • Check regularly perishable food items received for quantity and quality standards.
    • Assist Head Chef in the planning & ordering of food stock in accordance with the volume of business.
    • Perform related duties and special projects as assigned.
    Financial
    • §Assist the Head Chef in supervising the functioning of all Kitchen employees’ facilities and costs to ensure maximum Food & Beverage departmental profit is achieved.
    • Controls and decreases waste by maintaining logs to submit daily/weekly
    • §Observe and comply with the company’s requisition and purchase order system.
    Internal Business Process
    • §Comply with and ensure adherence to all of the hotel’s policies and procedures
    • §Comply with all occupational health and safety policies and procedures
    • §Attend all scheduled meetings
    • §Inform on a daily basis the Head Chef of all relevant information in operational matters including information, which does not require the Head Chef’s action.
    • §Liaise with F&B Controls for food costing, ordering and supply.
    • §Liaise with departmental heads for co-ordination of functions and activities.
    • §Coordinate with kitchen stewarding for proper sanitation, maintenance of equipment, cleaning of cold stores, supply of service dishes, during service hours.
    • §Maintain a good working relationship with all staff and colleagues throughout the hotel and sister properties.
    • §Maintain in good working order all hotel property.
    • §Maintain a positive and professional attitude at all times
    Human Capital
    • §Assist scheduling of kitchen staff to ensure proper cover of shift as per business requirements.
    • §Recommend increments, promotion and transfer of chefs to Head Chef and under his guidance conduct such functions as employee orientation, coaching and supervision, if necessary, to ensure appropriate productivity.
    • §Assist Head Chef in conducting formal on-the-job training session for kitchen employees.
    • §Utilize coaching skills and demonstrate the development of other team members.
    GENERAL
    • §Communicate effectively with all other departments
    • §Attend meetings, training sessions and any other required meeting or training session.
    • §Identify opportunities to innovate service delivery and product offering to meet and exceed client expectations.
    • §Ensure safe work practices are adopted at all time and report any OHS concerns immediately to your direct manager or HR Manager.
    • §Proactively display and embrace the Company’s ROCIT Values
    KEY RESULT AREAS
    • §Ensure consistency in quality of appearance and taste, and the best quality menus using the freshest ingredients.
    • §Effectively participate in the organization of ordering, cost controlling and wastage of food.
    • §Lead by example and ensure all procedures (HACCP, Health and Safety, and Food Safety Management) are maintained to the required standards to which training has been received, and are being followed by all kitchen members.
    • §Manage and deliver the production needs of the kitchen to the required standards.
    • §Manage time through effective planning of work, maintaining a high level of productivity.
    • §Achieve customer satisfaction rating of above expectations.
    • §Meet maximum creativity and understanding of food, by creating dishes and assisting with menu development.
    • §Assigned projects are completed within designated timeframes
    • §Reports, presentations and other administrative duties are consistently on a high standard; and free of errors and omissions.

    PERSONAL CHARACTERISTICS

    Education
    • §Formal Hospitality Management qualifications in Culinary Institute– desirable
    • §Completion and awarded Intermediate Food Hygiene Certification
    • §Completion and awarded HACCP Certification
    Experience
    • §At least 5 years previous experience in a hotel or branded units
    • §Minimum 2 years in similar capacity
    • §Experience in a high cover International /Mediterranean cuisine
    • §Knowledge in preparation of all Pastry and bakery products and all culinary operations.
    • §Knowledge of volume production and ability to maintain the highest quality standards.
    Technical
    • Competent Word, Excel, PowerPoint and software packages
    • Competent Oral and Written Communication Skills
    • Ability to follow standards recipes and convert quantities mathematically
    • Ability to taste all foods to assure correct preparation
    • Knowledge of stock control, rotas and budgetary controls
    Personal Attributes
    • ‘Can do’ attitude and a high level of energy
    • Professionally groomed
    • Able to manage task simultaneously; and priorities
    • Flexible and aware of the pressure points within the kitchen environment and adapt to the each situation with maturity and calmness.
    • Hands-on attitude, leads by example
    • Always goes the extra mile to ensure guests satisfaction.
    Sense of humor

    https://www.catererglobal.com/job/chef-de-partie/confidential-hotel-dubai-job94850861

    location:

    Dubai, United Arab Emirates

    skills:

  • Administrative Secretary

    Caterer Global LTD

    description:

    Requirements


    1.High School Diploma
    2.2-3 years of experience as an Administrative Secretary
    3.Excellent written and verbal English Language communication skills

    https://www.catererglobal.com/job/administrative-secretary/villa-hotels-resorts-catererglobal-job94646495

    location:

    Malé, Maldives

    skills:

  • Belldesk (Bellman)

    Caterer Global LTD

    description:


    Shangri-La Jeddah
    ABOUT THE BRAND
    Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost Horizon". Hilton's book was about a tranquil haven in the mountains of the Himalayas, called Shangri-La, which cast a spell on all who resided there.
    Shangri-La Hotels and Resorts began in 1971 with our first luxury hotel in Singapore. Today, the group comprises over 100 hotels and resorts in key cities in the Asia Pacific, North America, Europe, and the Middle East. Based in Hong Kong, we are expanding globally with developments underway throughout Asia, Australia, and the Middle East.
    ABOUT THE PROPERTY
    Shangri-La Jeddah will be housed in a prominent development with a 235-room hotel and serviced residences in Jeddah, the second-largest city in Saudi Arabia and the principal gateway to Mecca. Offering stunning views over the water, the hotel will feature four restaurants, function areas totalling 2,118 square meters, a luxury spa and fitness areas, a swimming pool, a children's club, and several lounges.
    Job Summary:

    • Under the direct supervision of the Service Leader - Concierge, the Service Associate provides assistance to guests in terms of concierge, luggage, valet, airport and door services.

    • The position is also responsible for providing complete and accurate information in response to internal and external queries and assists in creating a favourable public image as part of the service.

    Responsibilities:
    • Controls delivery of guest baggage and parcel
    • Controls guest messages, mail and packages.
    • Ordering of newspapers and magazines for the next day.
    • Meets and greets incoming/outgoing guests at lobby.
    • Maintains up-to-date information on:-
    • Hotels services/facilities
    • Places of interest
    • Local restaurant, etc.
    • Walks the talk about customer delight and be a role model for your team with regards to "Customer Delights".
    • Anticipates the needs of the guests and exceed their needs as much as possible.

    https://www.catererglobal.com/job/bellman/burj-assila-for-hotel-services-job95050708

    location:

    Jeddah, Saudi Arabia

    skills:

  • Assistant Restaurant Manager - Lobby and Pool Side

    Caterer Global LTD

    description:

    Posting Date Oct 13, 2021
    Job Number 21116483
    Job Category Food and Beverage & Culinary
    Location Le Royal Méridien Doha, Plot SV3, P O Box 23474, Doha, Qatar, Qatar
    Brand Le Méridien
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We're looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

    POSITION SUMMARY

    In charge for Lobby and Pool Side. Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for organization, use of FIFO, and cleanliness. Complete scheduled inventories and stock and requisition necessary supplies. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards; and identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/assistant-restaurant-manager/le-royal-meridien-doha-job95020458

    location:

    Doha, Qatar

    skills:

  • Recreation Supervisor - InterContinental Doha

    Caterer Global LTD

    description:

    About us

    As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

    Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

    If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

    Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Hotel and Residences feature 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.

    Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.

    Your day to day

    As a Pool and Health Club Supervisor, you will be responsible in supervising the pool, beach and health club operations of the hotel. You will coordinate all the activities of the pool, beach and health club to ensure that the highest standards of service, cleanliness and orderliness are maintained.

    What we need from you

    Ideally, you'll have some or all of the following competencies and experience we're looking for:

    • Similar experience in a luxury hotel and/or resort
    • Excellent communication and interpersonal skills
    • Ability to work in a fast-paced environment 
    • Ability to lead and work well with a diverse team
    • Flexibility in shifts

    What we offer

    We’ll reward all your hard work with competitive salary and benefits.

    Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

    So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

    https://www.catererglobal.com/job/recreation-supervisor/intercontinental-doha-job95019419

    location:

    Doha, Qatar

    skills:

  • Restaurant Manager

    Caterer Global LTD

    description:

    Description - External

    Being a Pullman employee means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity.

    What’s in it for you?

    • Employee benefit card offering discounted rates at Accor worldwide
    • Learning programs through our Academies
    • Opportunity to develop your talent and grow within your property and across the world!
    • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

    What you will be doing?

    • Behaves and acts (as a leader) in an exemplary fashion, embodying the brand mindset
    • Manages the team of Restaurant or Outlet Staff, helping them improve their skills and providing support for career development
    • Manages headcount and Restaurant organisation for optimum performance
    • Improves sales, the quality of service and promotion of services in compliance with hygiene and security standards
    • Conveys the hotel's image through his/her attitude, professionalism and involvement in the field
    • Ensures that all products served to guests conform to standard and are of good quality
    • Is responsible for the Restaurant's budget, develops revenue and profit margins
    • Helps the hotel meet its targets
    • Enhances customer satisfaction by his/her friendly and attentive attitude, discretion and diplomacy
    • Seats customers and advises them in their choice of cocktails or other beverages 
    • Takes customers' orders
    • Is attentive to customers and provides an appropriate response to every request
    • Establishes a trusting relationship with guests by providing reliable advice
    • In coordination with the F&B Director, handles complaints and remarks relating to the department
    • Determines the best organisation (production, distribution, storage etc) according to existing infrastructure and equipment
    • Supervises stock rotations for soft and alcoholic drinks and catering supplies, and identifies any needs
    • Ensures that food & beverages conform to hygiene standards and preparation instructions and are served in a timely manner
    • Supervises and checks the Restaurant set-up, menu presentation and pricing and creates special promotional events in order to increase revenue and profit margins
    • Is responsible for applying the reference standards and audit procedures as defined by the hotel and brand
    • Coordinates with the departments close to the Restaurant (bar, kitchen, front office etc)
    • Guarantees that equipment is kept clean and well maintained, in line with hygiene regulations
    • Ensures equipment remains in good condition and signals any needs for technical intervention
    • Ensures compliance with legislation governing the sale of beverages
    • Is familiar with all the hotel's services and promotes them to encourage guest loyalty
    • Increases sales through his/her innovative and creative approach and reliable advice
    • Is responsible for ensuring that consumption ratios meet the targets defined by the hotel
    • Helps prepare the annual budget for the Restaurant, analyses results and implements corrective actions as necessary
    • Guarantees the respect of procedures governing cash operations, administration and audits, in line with the brand's internal audit guidelines
    • Manages stocks, takes part in inventories and justifies any consumption differences
    • Ensures that equipment and appliances under his/her responsibility remain in good condition

    Your experience and skills include:

    • Hospitality and Restaurant management experience
    • Guest oriented, service minded and attention to quality
    • Sales acumen
    • Good level of general culture
    • Excellent presentation
    • Team leader, a natural leader
    • Well organised
    • Autonomous
    • Creative

    Why work for Accor?

    We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.


    By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

    Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

    https://www.catererglobal.com/job/restaurant-manager/pullman-doha-west-bay-job94974043

    location:

    Doha, Qatar

    skills:

  • Reservations Manager

    Caterer Global LTD

    description:

    Are you passionate and driven enough to fill our house? We’ve got first class rooms … your challenge is to fill them. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! 

    Our Reservations Team are natural organizers, sales driven with finicky attention to detail and totally tuning into guests needs. They are first class and strive to deliver a hospitality experience that is beyond expectation - creating memorable moments for our guests.

    As Reservations Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

    Key Responsibilities:
    -Supports the smooth running of the revenue management department, where all aspects of the hotel’s reservations and meeting & events enquiries are managed and handled
    -Works proactively to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
    -Develops and implements strategies where key revenue management metrics are identified, communicated and delivered
    -Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance
    -Responsible for the departmental budget, ensuring that costs and inventory are controlled, that productivity and performance levels are attained
    -Builds and maintains effective working relationships with all key stakeholders
    Reviews and scrutinizes the business performance, providing recommendations that will drive financial performance
    -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

    Requirements :
    -Proven experience in revenue management with excellent problem-solving capabilities
    -Excellent managerial skills with a hands-on approach and lead-by-example work style
    -Commitment to exceptional guest service with a passion for the hospitality industry
    -Ability to find creative solutions, offering advice and recommendations
    -Personal integrity, with the ability to work in an environment that demands excellence, time and energy
    -Experienced in using IT systems on various platforms
    -Strong communication skills


    Does it sound like your kind of gig? We certainly hope so and expect your full dedication and enthusiasm. We promise you it will be a great hotel to work in with a pretty cool hotel team to boot! Do you want to be part of this dynamic opening crew? Send your CV and put on your biggest smile.

    We’re looking forward to meeting you

    https://www.catererglobal.com/job/reservations-manager/radisson-resort-ras-al-khaimah-marjan-island-job94919644

    location:

    Washington D.C., U.S.A.

    skills: