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  • Sushi Chef – Madinat Jumeirah Resort

    Caterer Global LTD

    description:

    About Jumeirah & the Hotel:

    Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

    Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

    Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

    As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

    Madinat Jumeirah 

    The Arabian Resort of Dubai is a magnificent tribute to Dubai’s heritage. The resort comprises of three grand boutique hotels: Jumeirah Mina A’Salam, Jumeirah Al Qasr, Jumeirah Al Naseem and a collection of 29 traditional summer houses known as Jumeirah Dar Al Masyaf. In addition, there’s seven exclusive Malakiya Villas, over 50 world-class restaurants and bars, a traditional souk, 3km of waterways with abras, a leading conference and banqueting centre, 2km of private beach, the award-winning Talise Spa and the Talise Fitness health club.

    About the Job:

    An exciting opportunity has arisen for a Sushi Chef to join new outlet in with Jumeirah Hotels & Resorts.

    Main duties and responsibilities:

    • Expertly cutting, slicing, and filleting different types of fish.
    • Inspecting the quality of fruits, vegetables, and fish used to prepare sushi dishes and informing the Executive Chef when quality is sub-standard.
    • Preparing various types of sushi dishes according to established guidelines on quality, portion size, presentation, and food safety.
    • Maintaining a clean work environment in order to prevent food contamination.
    • Regularly taking inventory of food supplies and other products.
    • Reporting any problems with kitchen equipment to the manager on duty.
    • Sterilizing all utensils, instruments, and equipment used in sushi preparation before every use.
    • Communicating with wait staff to ensure that special requests and food allergy considerations are met

    Sushi Chef Requirements:

    • Proven experience working in upscale sushi restaurants.
    • Sound knowledge of food safety regulations.
    • Looking to work in team environment 
    • Flexible
    • Passionate about food and service
    • Constantly developing skills and knowledge 
    • Empathetic to colleagues 
    • Stock and quality control
    • Seeking the best quality food
    • Hygiene

    About the benefits:

    We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation allowance, life insurance, functional incentives, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

    https://www.catererglobal.com/job/sushi-chef/madinat-jumeirah-job95012757

    location:

    Dubai, United Arab Emirates

    skills:

  • Maintenance Manager

    Caterer Global LTD

    description:

    SUMMARY

    The position of Maintenance Manager is responsible for the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services and protection of the Owner’s asset. Structural aspects of the hotel as well as the maintenance of grounds and external facilities all fall within the span of responsibility. Under the guidance of the Cluster Chief Engineer assists in coordinating the engineering operations of the hotel.

    QUALIFICATIONS & REQUIREMENTS:

    ·Minimum Diploma in Mechanical / Electrical Engineering

    ·Minimum 2-5 years of experience in 4-5 * Hotel operation

    ·Knowledge of MS office and Engineering operating system

    ·Knowledge and awareness of Project Management principles, documents and plans

    ·Ability to work in and around the public in a positive and professional manner

    ·Ability to think clearly under high pressure or in emergency situations

    ·Ability to work unsupervised and run each section according to the standard set

    ·Valid UAE driving license

    ·Excellent organizational and leadership abilities

    ·AutoCAD Knowledge preferred


    https://www.catererglobal.com/job/maintenance-manager/tryp-by-wyndham-dubai-job94974090

    location:

    Dubai, United Arab Emirates

    skills:

  • Spa Attendant

    Caterer Global LTD

    description:

    An exciting opportunity has arisen for a  SPA Attendant to join our Rixos The Palm team. 

    Some of the key duties and responsibilities of this role are:

    • Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. 
    • Offer guests amenities such as water, juice, or heated neck pillows. 
    • Answer questions about general property information and amenities. 
    • Escort guests to and from treatment rooms. 
    • Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. 
    • Dispose of trash and dirty linens in the proper area. 
    • Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
    Requirements
    • Previous work experience as a Spa Attendant
    • Excellent knowledge of English language
    • Communication and customer service skills
    • Positive attitude

    https://www.catererglobal.com/job/spa-attendant/rixos-the-palm-dubai-hotel-suites-job94961159

    location:

    Dubai, United Arab Emirates

    skills:

  • Commis 2- Pastry

    Caterer Global LTD

    description:

    Posting Date Sep 15, 2021
    Job Number 21103839
    Job Category Food and Beverage & Culinary
    Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand JW Marriott
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

    JOB SUMMARY

    Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.

    Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    SCOPE / BUSINESS CONTEXT

    • A Full Time position based at JW Marriott Marquis Dubai.
    • Number of Direct Reports - 0
    • Titles of Direct Reports - 0

    CANDIDATE PROFILE

    Experience:
    • 2 years Culinary experience

    Skills and Knowledge
    • N/A

    Education or Certification
    • N/A


    SPECIFIC DUTIES

    The following are specific responsibilities and contributions critical to the successful performance of the position:

    Food Safety
    • Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear.
    • Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, First In-First Out (FIFO); dating, labeling, cleaning, and organizing coolers/freezers/storage areas; and Cold Chain compliance, across all food-related departments and areas.
    • Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.
    • Maintain kitchen logs for food safety program compliance (e.g., A1, A2, A3 etc.).
    • Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as Dubai Municipality standards.
    • Check and ensure the correctness of the temperature of appliances and food using thermostats and thermometers, including monitoring freezer systems, such as fans, drains, and doors, for proper operation, and report issues or problems to facility management.
    • Follow instructions given by your PIC (Person in Charge)
    • Do in practice what you have learned in training.


    Kitchen Tools & Equipment
    • Use kitchen tools safely and appropriately, including using appropriate tools to open cartons, boxes, and cans; keeping knives sharpened; using proper knife handling procedures; using correct knives for particular food item or specific task; using dry pads when moving hot material; and engaging all appropriate safety devices prior to operating equipment.
    • Use measuring tools (for example, scale, measuring cups, measuring spoons) to precisely measure ingredients and portion sizes.


    Food Preparation
    • Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist, establishing priority items.
    • Prepare ingredients for cooking, including portioning, chopping, and storing food before use.
    • Wash and peel (if required) fresh fruits and vegetables to prepare them for cooking or consumption.
    • Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
    • Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
    • Monitor food quality while preparing food and throughout the day utilizing the HACCP forms and production charts.
    • Prepare cold foods, including preparing salads, cold sandwiches, condiments, and dressings.


    OTHER

    Safety and Security
    • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
    • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
    • Notify Loss Prevention/Security of any guest reports of theft.

    Policies and Procedures
    • Follow company, hotel and department policies and procedures.
    • Follows Marriott International Hotels Limited Regional Office policies and procedures
    • Protect the privacy and security of guests and coworkers.
    • Maintain confidentiality of proprietary materials and information.
    • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
    • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
    • Perform other reasonable job duties as requested by Supervisors and Management.
    • Working hours as required to do your job but normally not less than 48 hours per week.

    Guest Relations
    • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
    • Assist other employees to ensure proper coverage and prompt guest service.
    • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
    • Address guests' service needs in a professional, positive, and timely manner.
    • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
    • Thank guests with genuine appreciation and provide a fond farewell.
    • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
    • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.

    Communication
    • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
    • Speak to guests and co-workers using clear, appropriate and professional language.
    • Talk with and listen to other employees to effectively exchange information.

    Working with Others
    • Support all co-workers and treat them with dignity and respect.
    • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
    • Partner with and assist others to promote an environment of teamwork and achieve common goals.

    Quality Assurance/Quality Improvement
    • Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.

    Physical Tasks
    • Enter and locate work-related information using computers and/or point of sale systems.
    • Stand, sit, or walk for an extended period of time or for an entire work shift.
    • Read and visually verify information in a variety of formats (e.g., small print).
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.


    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/commis-pastry/jw-marriott-marquis-dubai-job94961126

    location:

    Dubai, United Arab Emirates

    skills:

  • Director of Rooms

    Caterer Global LTD

    description:

    Posting Date Sep 29, 2021
    Job Number 21109864
    Job Category Rooms & Guest Services Operations
    Location The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar
    Brand Westin Hotels & Resorts
    Schedule Full-Time
    Relocation? N
    Position Type Management
    Located Remotely? N

    At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you're someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

    JOB SUMMARY

    Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office and Housekeeping. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand's standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. As a member of the management team, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and associates and provides a return on investment to the owner and Marriott International.

    CANDIDATE PROFILE

    Education and Experience

    • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

    OR

    • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

    CORE WORK ACTIVITIES

    Managing Profitability

    • Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.

    • Analyzes service issues and identifies trends.

    • Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

    • Works with Rooms management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.

    Managing Revenue Goals

    • Monitors Rooms operations sales performance against budget.

    • Reviews reports and financial statements to determine Rooms operations performance against budget.

    • Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

    • Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

    Leading Operations and Department Teams

    • Champions the brand's service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.

    • Develops systems to enable associates to understand guest satisfaction results.

    • Communicates a clear and consistent message regarding departmental goals to produce desired results.

    Managing the Guest Experience

    • Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

    • Responds to and handles guest problems and complaints.

    • Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

    • Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

    Managing and Conducting Human Resources Activities

    • Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

    • Ensures associates are treated fairly and equitably.

    • Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).

    • Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates.

    • Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

    • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

    • Solicits associate feedback, utilizes an "open door policy" and reviews associate satisfaction results to identify and address associate problems or concerns.

    • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

    • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

    • Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/director-of-rooms/the-westin-doha-job94961062

    location:

    Doha, Qatar

    skills:

  • Therapist

    Caterer Global LTD

    description:

    Posting Date Aug 03, 2021
    Job Number 21057694
    Job Category Spa
    Location The Ritz-Carlton Dubai International Financial Centre, International Financial District Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand The Ritz-Carlton
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

    POSITION SUMMARY

    Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

    Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/therapist/the-ritz-carlton-dubai-job94960993

    location:

    Dubai, United Arab Emirates

    skills:

  • Demi Chef de Partie - Italian Restaurant

    Caterer Global LTD

    description:

    Posting Date Sep 08, 2021
    Job Number 21100936
    Job Category Food and Beverage & Culinary
    Location The Ritz-Carlton Dubai, Post Office Box 26525, Dubai, United Arab Emirates, United Arab Emirates
    Brand The Ritz-Carlton
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

    POSITION SUMMARY

    Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/demi-chef-italian/the-ritz-carlton-dubai-job94957083

    location:

    Dubai, United Arab Emirates

    skills:

  • Head Bartender / Head Bartendress

    Caterer Global LTD

    description:

    Job Description

    We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.

    As a Head Bartender / Head Bartendress you are responsible to provide the highest level of hospitality when preparing and providing beverages and your role will include key responsibilities such as:

    • Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel
    • Conduct weekly training sessions on beverage pouring practice, cocktail mixing, bottle flaring and up-selling
    • Achieve total guest satisfaction and organizational profitability through effective utilization of all resources
    • Work towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours
    • Delight the guest by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue
    • Prepare Store requisitions and Bar requisitions
    • Handle guest complaints directly or refer them to the Bar Manager
    • Extend prompt services to all guests and treat guests and colleagues in a courteous manner

    Skills

    Education, Qualifications & Experiences

    You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage and a minimum of two years experience in Bar Operations. Excellent command of English and additional skills, like guest service and interpersonal are essentials. Flamboyant and bar tending skills coupled with thorough knowledge about all types of wines, liquor and cocktails are an advantage. Previous experiences in minor leadership and supervisory roles are a definite plus.

    Knowledge & Competencies

    The ideal candidate will be a well presented, smart in appearance and well groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

    Understanding Hotel Operations
    Effective Communication
    Planning for Business
    Supervising People
    Understanding Differences
    Supervising Operations
    Teamwork
    Adaptability
    Customer Focus
    Drive for Results

    https://www.catererglobal.com/job/head-bartender/park-rotana-and-park-arjaan-job94953092

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Assistant Restaurant Managers

    Caterer Global LTD

    description:

    Do you have an appetite for all things Food & Beverage? Are you as keen as mustard where service is concerned, whilst ensuring back of house is in order - whether it be a plate full of numbers, setting a rota or laying the table for a successful team. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! 

    Our Food & Beverage Service Team are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - creating memorable moments for our guests.

    As Assistant Restaurant Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

    Key Responsibilities of the Assistant Restaurant Manager:
    -Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
    -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
    -Delivers on plans and objectives where food & beverage initiatives & hotel targets are achieved
    -Supervises the food & beverage team fostering a culture of growth, development and performance within the department
    -Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
    -Builds and maintains effective working relationships with all key stakeholders
    -Takes the lead to deliver departmental programmes that advance service standards, profitability and cost control
    -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

    Requirements of the Assistant Restaurant Manager:
    -Experience in food & beverage service is essential
    -Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
    -Commitment to delivering exceptional guest service with a passion for the hospitality industry
    -Ability to find creative solutions with proven problem-solving capabilities offering support where required
    -Personal integrity, with the ability to work in an environment that demands excellence, time and energy
    -Experience of working with IT systems on various platforms
    -Strong communication skills

    Does it sound like your kind of gig? We certainly hope so and expect your full dedication and enthusiasm. We promise you it will be a great hotel to work in with a pretty cool hotel team to boot! Do you want to be part of this dynamic opening crew? Send your CV and put on your biggest smile.

    We’re looking forward to meeting you


    https://www.catererglobal.com/job/assistant-restaurant-manager/radisson-resort-ras-al-khaimah-marjan-island-job94917479

    location:

    Washington D.C., U.S.A.

    skills:

  • Duty Manager - Crowne Plaza and Holiday Inn - The Business Park, Doha Qatar

    Caterer Global LTD

    description:

    About us

    We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues, and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected

    Your day to day

    • Ensure guests are greeted upon arrival and deliver a smooth check-in or check out process • Engage with guests and respond appropriately to guest comments, complaints, gain feedback and build relationships to improve guest satisfaction • Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner • Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members • You will drive the compliance with health & safety regulations, provide first aid if required and be the main point of contact for emergency services

    What we need from you

    • 2-3 years of Front Office/Guest Service experience including management experience. • Communication skills – guest will need to come to you with concerns as well as compliments, so you’ll be easy to talk to • Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Flexibility– night, weekend and holiday shifts are all part of the job

    What we offer

    We’ll reward all your hard work with great benefits – including a uniform, great room discount, and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us

    https://www.catererglobal.com/job/duty-manager/crowne-plaza-and-holiday-inn-doha-job94897521

    location:

    Doha, Qatar

    skills:

  • Captain

    Caterer Global LTD

    description:

    JOB ROLE

    Provide five-star dining & engaging experiences to guests, Supervises Food & Beverage service and assist in service as per outlet and room service standards. Ensures HACCP, Hygiene, EHS standards, are strictly adhered to and meet & exceed the revenue, upselling targets.

    JOB RESPONSIBILITIES

    • Takes Food & Beverage orders as per standards and practices
    • Strictly follows Personal grooming & hygiene standards for self and others.
    • Makes guests feel welcome in the outlet and participates directs and supervises services to the guest.
    • Briefs staff before each meal period and assures that all orders are served correctly.
    • Interact and communicate with guests about their meal and service.
    • Emphasize the sequence of service in the restaurant.
    • Waiters to be monitored for service standard and cash handling.
    • Follows the “Clean as you go policy” and keeps work area clean at all times.
    • Handles any guest complaints or comments in the absence of the Restaurant Manager and informs the same to the Asst. F & B Manager.
    • Handles opening/closing checklist and makes sure that appropriate actions are taken to have checklists maintained.

    REQUIREMENTS

    • Minimum 2 years of working experience in the same role or supervisory level role in a 5-star hotel operation.
    • Hospitality school graduate or equivalent or similar vocational education
    • Food Hygiene – BASIC, HACCP Awareness


    https://www.catererglobal.com/job/captain/erth-abu-dhabi-job94862409

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Lebanese Chef (Catering)

    Caterer Global LTD

    description:

    Lebanese Chef for our Client, a topnotch Catering Group in Oman is on the lookout for a Lebanese Oriental Chef.

    The ideal candidate should have –

    - Degree or Diploma in Hotel Management.

    - 5 to 10 years of relevant experience in the hotel / Catering industry.

    - Minimum 3 years of association as Lebanese Chef with a 5* chain hotel.

    - Extremely sound knowledge in all the functional areas of kitchen operations, particularly costing,

    quality control, menu planning, budgeting, staff training, etc.

    - A task master with strong leadership qualities

    https://www.catererglobal.com/job/chef/bin-eid-executive-search-job94806667

    location:

    Muscat, Oman

    skills:

  • Bartender

    Caterer Global LTD

    description:


    Shangri-La Hotel, Dubai
    The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.
    Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai's popular beaches.
    The hotel's 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.
    As Service Associate - Bartender, we rely on you to:

    • Prepare and serve beverages for guests in accordance to the specified requirement and departmental standards
    • Maintain stock, supplies and cleanliness of work area and equipment
    • Anticipate guests' needs, respond promptly and acknowledge all guests

    We are looking for someone who has:
    • Minimum of 1 - 2 years experience in the same role
    • Diploma in Hospitality Management or equivalent qualification
    • Fluent English communication
    • Good knowledge of all beverages, spirits, cocktails and wines
    • Outgoing and engaging personality
    • Ability to think outside-the-box and with can-do attitude

    https://www.catererglobal.com/job/bartender/shangri-la-hotel-dubai-job94766946

    location:

    Dubai, United Arab Emirates

    skills:

  • Bar Manager - Arabic Speaking

    Caterer Global LTD

    description:

    Major Function

    Responsible for managing and coordinating all aspects of the assigned Food & Beverage outlet with the goal of maximizing revenues and profits to agreed budgets while ensuring guest satisfaction throughout the customer journey. Other responsibilities include enforcing operating procedures and policies, scheduling, training and development, purchasing, inventory, inter-department communications, and the enforcement of health and safety compliance.

    Duties and Responsibilities

    ·Coordinate the tasks and operations of the beverage functions in the Hotel.

    ·Be knowledgeable of alcohol ordinances in your jurisdiction and implement these ordinances.

    ·Prepare and produce detailed financial reports as required in a timely fashion.

    ·Use various financial management skills to analyze performance results to identify profitability shortfalls or opportunities to increase revenues, reduce costs, improve overall profitability and meet budget goals.

    ·Regularly monitor market performance, penetration, trends, practices and systems in the Hotel industry to help project future supply and demand, and identify business opportunities, promotions and areas where products and services can be improved.

    ·Develop a knowledge base of existing competitor strategies, and analyze their strengths and weaknesses to successfully direct marketing activities against each.

    ·Ensure beverage functions are managed to control costs, increase revenues and meet budget goals.

    ·Provide on-going communication to all areas under your supervision regarding policies, programmers and procedures.

    ·Ensure all operating procedures are strictly adhered to for areas under your supervision.

    ·Review and modify operating manuals for areas under your supervision as required.

    ·Liaise regularly with other Managers to ensure efficient operations.

    ·Manage purchasing, receiving and inventory management of all beverage functions.

    ·Ensure beverage inventory is taken and reconciled regularly.

    ·Carefully manage department expenses as per budget requirements.

    ·Organize Employee assignments for each shift.

    ·Ensure the best candidates fill vacancies by participating in the recruitment process of beverage related Supervisors and Line Employees as required.

    ·Ensure all new Employees are properly oriented into their roles and provide personal coaching where required.

    ·Assist in the evaluation of Employees during their probation period to assess employment eligibility.

    ·Conduct regular performance appraisals Employees to assess opportunities for development throughout their career with the Hotel and SBI.

    ·Identify training opportunities and ensure training objectives are met for areas under your supervision by coordinating training tasks with the HR department and trainers.

    ·Address issues with regard to Employee misconduct and disciplinary action as per HR procedures.

    ·Manage the schedule, payroll costs, overtime and schedule requests for areas under your supervision to ensure proper coverage to meet business needs.

    ·Attend and coordinate regular meetings including management and departmental meetings for areas under your supervision.

    ·Conduct regular walkthroughs of public and back-of-house areas to ensure cleanliness and coordinate additional cleaning tasks with the Housekeeping Department.

    ·Maintain a complete understanding of the Employee Handbook and adhere to regulations contained therein.

    ·Maintain a complete understanding of the Hotel’s policy relating to fire, safety and health, and ensure all precautions are taken to safeguard against incidents for areas under your supervision.

    ·Perform other assignments to meet business needs as directed by your superiors.

    Required Skills

    ·Self-motivated.

    ·Innovative thinking.

    ·Strong interpersonal and communication skills.

    ·Strong leadership, coaching and counselling skills.

    ·Strong analytical skills and strategic thinking.

    ·Good financial management skills.

    ·High attention to detail.

    ·Ability to organize and lead complex projects.

    ·Able to multi-task and prioritize tasks consistent with business objectives.

    ·Computer literate with knowledge of Word, Excel, PPT, industry related software desired.

    ·Must be fluent in English, conversational in local language desired.

    EXPERIENCE, TRAINING AND EDUCATION

    ·Graduate of a Hotel and Restaurant Management degree desired.

    ·Minimum of 2-years of experience in the same position or strong track record as an Assistant Manager or Supervisor in a hotel restaurant for at least 4-years.

    -Can converse in Arabic & English language fluently

    https://www.catererglobal.com/job/bar-manager/swiss-belsuites-admiral-juffair-job94549493

    location:

    Manama, Bahrain

    skills:

  • Kids Club Animator

    Caterer Global LTD

    description:

    Scope of Work: 
    To oversee the guests’ children’s needs and activities during their stay and provides personal service in assisting them.

    Job Responsibilities:
    1.Provides courteous, professional, efficient and flexible service at all times.
    2.Maintains complete knowledge of and complies with all departmental policies, service procedures and standards.
    3.Responds to guest inquiries on activities and timing and other information regarding the facility and services of the hotel in general.
    4.Monitors and maintains cleanliness, sanitation and organization of assigned work areas.
    5.Anticipates guests’ needs, responds promptly and acknowledges all guests, however busy and whatever time of the day.
    6.Maintains positive guest relations at all times.
    7.Respects privacy of guest information at all times.
    8.Interacts with other departments to provide additional or specialized guest services.
    9. Creates new activities for children according to the time of the year
    (Christmas, Eid, Easter…etc)
    10. Able to handle many children at the same time in a safe and encouraging
    learning environment.
    11. Demonstrates the 12-Service Excellence Basics.
    12. Keeps updated with the latest industry trends and technologies and new
    product in the market.

    HR Responsibilities:
    13. Attends all hotel training as required.
    14. Adheres to all HR and hotel policies and procedures.
    15. Continually strives to improve self; knowledge and skills.

    Financial Responsibilities:
    16. Be able to sell the hotel’s products and promote sales within the hotel.
    17. Actively participates in all hotel energy saving and recycling initiatives.

    General Responsibilities:
    18. Attends departmental meetings and daily briefings as required.
    19.Ensures that the appropriate standards of conduct, dress, hygiene, uniform and appearance are maintained at all times.
    20.Strictly adheres to the hotel’s Policy on Confidentiality and Ethics.
    21.Actively participates in all EHSMS requirements.
    22.To carry out any additional tasks and projects as requested by the Spa & Recreation Manager.

    Competencies & Skills
    Essential
    Ethics/Integrity
    Guest Focus
    Dependability
    Adaptability/Flexibility

    Desirable/Preferable
    Impact & Influence
    Learning and Continuous Development
    Communication Skills
    Decision Making

    Personality Traits
    Essential
    Confident
     Energetic
    Outgoing & Friendly

    Desirable/Preferable
    Patient & Kind
    Self Motivated
    Sense of Humor

    Knowledge & Language
    Essential 
    Basic Working Knowledge of Childhood Education
    Basic Working Knowledge of Nursing
    Intermediate Spoken and Written English

    Desirable/Preferable
    Good Working Knowledge of Childhood Education
    Good Working Knowledge of Nursing
    Good Spoken and Written English

    Educations
    Essential
    High School Graduate

    Desirable/Preferable
    Certificate/Diploma 
    Industry Based Certifications

    Experience

    Desirable/Preferable
    Minimum of 2-Year Experience in a Similar Capacity Within 5 Star Hotels
    Candidate must be locally available (UAE)

    https://www.catererglobal.com/job/animator/al-raha-beach-hotel-job94970575

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Multi-Property Sales Executive (Reactive)

    Caterer Global LTD

    description:

    Posting Date Oct 12, 2021
    Job Number 21106185
    Job Category Sales & Marketing
    Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand JW Marriott
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

    SCOPE / BUSINESS CONTEXT

    • A Full Time/Part Time position based at the JW Marriott Marquis Hotel Dubai
    • Number of Direct Reports - 0
    • Titles of Direct Reports - 0

    CANDIDATE PROFILE

    Experience
    • Previous experience within a sales administration environment and MSO office
    • Sales and co-ordination experience with relevant comparable market
    • Strong administrative and interpersonal skills
    • Understanding of sales data and its use
    • Proven record of sales achievement
    • Is proactive
    • Keyboard skills and computer input

    Skills and Knowledge
    • Good selling skills and understanding of sales processes; can bring a sale to closure
    • Possesses excellent telephone sales skills
    • Good customer development and relationship management skills
    • Knowledge of all Marriott Lodging products, cultures and brand strategies
    • Basic understanding of need time strategy as developed by Revenue Management
    • Knowledge of contractual agreements and legal implications
    • Knowledge of food trends, food and beverage composition and menu planning
    • Good sales skills to upsell products and services
    • Ability to manage and balance group and local business
    • Basic Knowledge of group business
    • Ability to implement successful sales strategies for multiple properties
    • Knowledge of operations and associated challenges for all brands
    • Effective decision making skills
    • Ability to influence others
    • Good problem-solving skills
    • Strong communication skills (verbal, listening, writing)
    • Strong organization skills
    • Ability to use standard software applications and hotel systems including SFA, NGS, Delphi, PMS, MARSHA etc.
    • Good analytical skills
    • Good negotiation skills
    • Strong customer and associate relation skills
    • Ability to develop and maintain relationships e.g., associates, customers, vendors

    SPECIFIC DUTIES

    The following are specific responsibilities and contributions critical to the successful performance of the position:
    • Convert business through proposal, negotiation and contractual agreement to ensure all revenue potential and targets are achieved.
    • Liaise closely with clients to establish needs and expectations and maintain records to develop sales opportunities.
    • Responds to telephone inquires/ requests for group business in the defined timeline.
    • Create and maintain accurate customer meeting/event records in Delphi capture feedback and make suggestions for adapting offering.
    • Suggests positive alternatives through cross-referrals, and ensures that business booked is within hotel parameters.
    • Processes all correspondence within acceptable agreed time lines.
    • Monitor developments, innovations and best practice across the estate and competitor organizations and implement any process that will improve sales performance.
    • Ensure follow up takes place with clients and opportunities are sought for repeat bookings.
    • Support other hotel associates on their development of sales awareness and selling skills.
    • Prepares and maintains accurate account information and profiles in Opera
    • Ensure that all sales opportunities are effectively cross-referred where possible using the appropriate cross-sell protocol.
    • Produces contracts, proposals, BEO's and other related booking documentation.
    • Ensure strong knowledge of cluster Conference & Events products and selling strategies.
    • Utilizes selling skills to book all aspects of meeting in one phone call.
    • Proficiency in meeting room set-ups, A/V, and other support services
    • Strong knowledge of all hotels in the cluster; selling features, benefits and objectives
    • Understanding of contract management and legalities.
    • Maximize revenue by up-selling creative F & B and other event options
    • Understand need hotels strategy as developed by revenue management
    • Understand and achievement of team and individual goals
    • Systems and software knowledge (Opera, Microsoft Office, Internet, Marriott Global Source)
    • Perceive the wider impact of issues on the immediate business environment
    • Communicate the vision in the way that generates excitement, enthusiasm and commitment.
    • Focus on the customer and find ways to meet, exceed their expectations
    • Build productive relationships with colleagues both internally and externally
    • Identify and manage the best resources to effectively deliver project plans.

    Policies and Procedures
    • Follow company, hotel and department policies and procedures.
    • Follows Marriott International Hotels Limited Regional Office policies and procedures
    • Protect the privacy and security of guests and coworkers.
    • Maintain confidentiality of proprietary materials and information.
    • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
    • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
    • Perform other reasonable job duties as requested by Supervisors and Management.
    • Working hours as required to do your job but normally not less than 48 hours per week.

    Guest Relations
    • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
    • Assist other employees to ensure proper coverage and prompt guest service.
    • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
    • Address guests' service needs in a professional, positive, and timely manner.
    • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
    • Thank guests with genuine appreciation and provide a fond farewell.
    • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
    • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.

    Communication
    • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
    • Speak to guests and co-workers using clear, appropriate and professional language.
    • Talk with and listen to other employees to effectively exchange information.

    Working with Others
    • Support all co-workers and treat them with dignity and respect.
    • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
    • Partner with and assist others to promote an environment of teamwork and achieve common goals.

    Quality Assurance/Quality Improvement
    • Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.

    Physical Tasks
    • Enter and locate work-related information using computers and/or point of sale systems.
    • Stand, sit, or walk for an extended period of time or for an entire work shift.
    • Read and visually verify information in a variety of formats (e.g., small print).
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.


    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/property-sales-executive/jw-marriott-marquis-dubai-job94961091

    location:

    Dubai, United Arab Emirates

    skills:

  • Boiler Technician

    Caterer Global LTD

    description:


    Shangri-La Hotel, Dubai
    The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.
    Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai's popular beaches.
    The hotel's 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.
    As a Boiler Technician, we rely on you to:

    • Operate and maintain all boilers and auxiliary equipment including supply and returns systems
    • Carry out water tests for swimming pools and water features
    • Ensure that boilers and associated equipment is working properly and efficiently
    • Check and record in log book temperature and pressure of boilers on daily basis
    • Carry out minor repairs as necessary
    • Assist in work connected with annual periodical and routine maintenance of boiler and fittings etc

    We are looking for someone who:
    • Has a boiler operator license
    • Has at least minimum 2 years of experience with complex systems and/ or the industrial sector
    • Communicates well in English
    • Detail-oriented and highly safety-conscious
    • Completed apprenticeship program

    https://www.catererglobal.com/job/boiler-technician/shangri-la-hotel-dubai-job94934023

    location:

    Dubai, United Arab Emirates

    skills:

  • Waitress -Russian Speaker

    Caterer Global LTD

    description:

    An exciting opportunity has arisen for a Waitress  to join our Rixos Premium Dubai :

    Key requirements for this role:

    • Pleasant and professional personality
    • Attentiveness and patience with guests 
    • Excellent presentation skills
    • Strong organizational and multi-tasking skills, with the ability to perform well in a fast-paced environment
    • Active listening and strong communication skills
    • Flexibility to work in shifts

    Education :

    • High school diploma; food safety training is a plus

    Experience:

    • Must have at least one-year work experience as a Waiter/Waitress 
    • Hands-on experience with cash register and ordering information system 

    Languages : fluent English And Arabic Languages

    https://www.catererglobal.com/job/waiter/rixos-premium-dubai-job94901724

    location:

    Dubai, United Arab Emirates

    skills:

  • Hostess - ROKA Signature Japanese Restaurant

    Caterer Global LTD

    description:

    Objectives and Goals:

    • To ensure all guests receive a positive and professional impression of the restaurant
    • To provide guests with the confidence that their belongings are held in a secure environment
    • Provide a clear communication process to all relevant parties
    • To have a positive, direct and open relationship with all colleagues

    JOB ACTIVITIES

    Reception Responsibilities:

    • Checking reservations system for any VIPs, Groups or special requirements for the day
    • Check in customers, matching with bookings and accepting chance customers if tables are available
    • Supply customers with requested information regarding restaurant facilities, other restaurants within the group, eg: Zuma and overseas outlets, customer toilets, cloakroom facilities, customer telephones and taxis
    • Showing customers to their tables and passing responsibility to floor staff
    • Pass messages to diners
    • Performing relay duties in the restaurant
    • Accepting table changes from supervisors/head waiters
    • Processing new bookings, amending and cancelling bookings as required
    • To ensure the reception area is kept clean and tidy at all times

    Reservations Responsibilities:

    • To answer reservation telephones from queuing system as quickly as possible
    • Supply customers with requested information
    • To control reservations in order to maximize the number of covers.
    • To process all telephone reservations enquiries and place new reservation details onto system for groups of up to 8 people – above 8 check with the manager prior to confirming the booking
    • To confirm next day reservations by telephone
    • To retrieve information on reservation availability from system
    • To cancel, amend and confirm existing reservations
    • To sell other areas within the business and alternative reservations times, if availability is unsuitable, upselling other services at all times
    • To record telephone enquiries for copy of bills and suspected food poisoning cases reported by telephone and forwarding these to the department manager/duty manager
    • To divert calls to other departments/staff as requested
    • To ensure all stationary requirements are met

    Cloakroom Procedures:

    • Accept possession of customer coats, hats, umbrellas, bags, pushchairs, etc
    • Place articles in designated, secure storage areas and give customer numbered receipt for articles
    • To ensure the correct ticket system is used while storing each item
    • To return correct articles to customers on receipt of the correct ticket
    • In the event of a lost tag, the customer is to be referred to the duty manager
    • Record any item left at the end of the night in the lost property folder and store the item in the lost property cupboard. Any valuable item should be recorded in the same way but kept in the safe
    • To ensure the cloakroom is kept clean and tidy at all times
    • Keep hangers on rails and in order
    • To ensure the cloakroom is secure at all times
    • To report any unattended or suspicious property immediately to the Duty Manager

    Communication:

    • To provide a clear handover during shift changes
    • Timely and effective communication of all complaints/ comments regarding the cloakroom to the Reception Manager or Duty Manager
    • To be proactive in ensuring that the information given to customers is accurate and appropriate whether about the restaurant or other outlets
    • Observe restaurant areas and report security issues to security staff


    Making it Happen:

    • Stimulate change, challenge assumption and ways of working to move the business forward
    • Develop a positive and direct relationship with all colleagues
    • Within the department, support a culture of pride, ownership and desire to exceed expectation
    • To foster a culture of flexibility. Responding quickly and positively to changing requirements whether within the department or outside in order to meet business demands and guest service needs.

    https://www.catererglobal.com/job/host/al-rai-real-state-co-w-l-l-waldorf-astoria-hotel-hilton-company-job94850995

    location:

    Washington D.C., U.S.A.

    skills:

  • Spa Therapist

    Caterer Global LTD

    description:



    Scope of Work: 
    To provide specialist massage treatments for guests ensuring service excellence at all times.

    Job Responsibilities:
    1.To provide massage treatments to guests and recreation members.
    2.To make recommendations to guests on the most appropriate massage treatment to suit their needs.
    3.To ensure all massage treatments are carried out with the utmost discretion ensuring decency and ethical behavior at all times.
    4.Ensures the treatment rooms are kept clean and tidy at all times.
    5.Ensures a peaceful and calm ambience within the treatment rooms though the correct room temperature, tranquil music as per guests’ preferences and the appropriate room fragrances.
    6.To replace all towels after each guest and ensure there is adequate stock at all times.
    7.To ensure bathrobes and slippers are available for guests’ use.
    8.Ensures that all changing areas and shower facilities within the Spa are kept clean and tidy at all times.
    9.Keeps updated with the latest massage treatments and techniques and new product in the market.

    HR Responsibilities:
    10.Attends all hotel trainings as required.
    11.Adheres to all HR and hotel policies and procedures.

    Financial Responsibilities:
    12.Be able to sell the hotel’s products and promote sales within the hotel.
    13.Actively participates in energy saving and recycling initiatives.

    General Responsibilities:
    14.Attends meetings and daily briefings as required.
    15.Ensures that the appropriate standards of conduct, dress, hygiene, uniform
    and appearance are maintained at all times.
    16.Strictly adheres to the hotel’s Policy on Confidentiality and Ethics.
    17.Strictly follows the hotel FSMS Program, including the cleanliness of all
    restaurants and bars, personal hygiene standards and monthly Hygiene Audits. (Please refer to HACCP Hygiene and Sanitation.)
    18.To actively participate in all EHSMS and FSMS requirements.
    19.To carry out any additional tasks and projects as requested by the Recreation/Spa Supervisor/Spa & Recreation Manager.

    Competencies & Skills
    Essential
    Guest Focus
    Dependability

    Desirable/Preferable
    Learning and Continuous Development
    Communication Skills

    Personality Traits
    Essential
    Confident
    Self Motivated
    Outgoing & Friendly

    Desirabel/Preferable
    Patient & Kind
    Sense of Humour
    Energetic

    Knowledge & Language
    Essential 
    Excellent Working Knowledge of Spa Treatments
    Excellent Working Knowledge of Human Anatomy
    Intermediate Spoken and Written English

    Desirable/Preferable
    Specialist Knowledge of Spa Treatments
    Good Working Knowledge of Beauty/Spa Products
    Basic Spoken and Written English

    Educations
    Essential
    High School Graduate

    Desirable/Preferable
    Certificate/Diploma 
    Industry Based Certifications

    Experience
    Essential 
    Certificate in Hospitality

    Desirable/Preferable
    Minimum of 1-Year Experience Working as a Therapist within 5 Star Hotels
    Candidate must be locally available (UAE)

    https://www.catererglobal.com/job/spa-therapist/al-raha-beach-hotel-job94816311

    location:

    Abu Dhabi, United Arab Emirates

    skills: