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  • Server (Speciality Restaurant)

    Caterer Global LTD

    description:

    Posting Date Jun 27, 2021
    Job Number 20200304
    Job Category Food and Beverage & Culinary
    Location The Ritz-Carlton Dubai International Financial Centre, International Financial District Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand The Ritz-Carlton
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

    Explore our very big world

    We welcome you to join our global and diverse family. Whether you're new to hospitality or a seasoned professional, you can come to us knowing that you will always be appreciated for your natural talents. Your positive energy and people-pleasing mindset are an important part of why our guests stay with us again and again.

    Rewards for work, benefits for life

    You'll be supported in and out of the workplace through:

    • Discounts on hotel rooms, gift shop items, food and beverage
    • Learning and development opportunities
    • Recognition programs
    • Wellbeing programs
    • Encouraging management
    • Team-spirited colleagues


    The impact you'll make

    You know the finest details of our menu and can't wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay .

    What you'll be doing

    • Welcome guests and promptly attend to tables
    • Serve food and beverages to guests making recommendations if needed
    • Share your menu knowledge to assist guests with questions and special requests
    • Record transactions in the MICROS system correctly and timely
    • Check-in with guests to assure satisfaction with each course and beverage
    • Clean tables, complete closing duties and re-stock tableware and other supplies


    What we're looking for

    • Great conversational skills and teamwork-oriented
    • Positive outlook and outgoing personality
    • Previous serving experience is a big plus


    This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification.

    Connect your passions with a rewarding opportunity

    You're a food and beverage enthusiast who really enjoys making others feel at home. When you work with us, you'll get to entertain and meet people from all over the world as you build your experience. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/server/the-ritz-carlton-dubai-job94961008

    location:

    Dubai, United Arab Emirates

    skills:

  • Receiving/Cost Clerk

    Caterer Global LTD

    description:

    Posting Date Aug 31, 2021
    Job Number 21096665
    Job Category Procurement, Purchasing, and Quality Assurance
    Location The Ritz-Carlton Dubai International Financial Centre, International Financial District Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand The Ritz-Carlton
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

    POSITION SUMMARY

    Receive, unload, and process deliveries and account for incoming freight based on invoice and receiving reports. Stage merchandise by department, mark appropriately for placement in facility, and deliver merchandise to appropriate department. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, store, ship, and deliver incoming and outgoing department packages and mail. Secure the receiving room and its contents, ensuring safekeeping of packages. Follow all national, state, and local hazardous material shipping guidelines and regulations. Ship all out-going mail and packages. Verify quantity and condition of packages upon receipt prior to delivery to guest. Communicate with guest regarding received packages. Maintain accurate tracking system on all shipping and receiving transactions, including receiving guest signatures for received packages. Communicate with proper management regarding any loss or damage with packages.

    Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Address guests' service needs in a professional, positive, and timely manner. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/receiving-clerk/the-ritz-carlton-dubai-job94960981

    location:

    Dubai, United Arab Emirates

    skills:

  • Demi Chef De Partie - Crowne Plaza and Holiday Inn - The Business Park, Doha Qatar

    Caterer Global LTD

    description:

    About us

    We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected.

    Your day to day

    As Demi Chef De Partie, your passion for presentation and dedication to delivering flavor will complete each guest’s experience. You will make sure all the dishes are uniform and that established portion sizes are adhered to. You will establish and promote good teamwork within the kitchen, service, stewarding, and F&B Outlets

    What we need from you

    At least 2 years experience working in the kitchen in a Supervisory role. You should also be organized and demonstrate good planning skills, proactive to address and resolve issues as well as be a good Team player

    What we offer

    We’ll reward all your hard work with great benefits – including a uniform, great room discount, and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

    https://www.catererglobal.com/job/demi-chef-de-partie/crowne-plaza-and-holiday-inn-doha-job94920293

    location:

    Doha, Qatar

    skills:

  • Health Club Receptionist - InterContinental Doha

    Caterer Global LTD

    description:

    About us

    As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

    Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

    If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

    Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Hotel and Residences feature 12 restaurants, a range of recreational facilities, a free-form swimming pool, and the world-class Spa InterContinental.

    Situated in an exclusive location, minutes from downtown Doha and major government and corporate offices and within minutes to the Doha Exhibition and Convention Centre, City Center Mall, and Doha Golf Club, our properties offer distinctive surroundings which will forever redefine luxury.

    Your day to day

    As a Health Club Receptionist, you will provide reception services to guests, health club members and potential members of the hotel and the health club to contribute to the overall guest experience.

    What we need from you

    Ideally, you'll have some or all of the following competencies and experience we're looking for:

    • At least a minimum of two years experience as a Receptionist in a hotel and/or resort
    • Very good communication and interpersonal skills
    • Working knowledge of computer programs including but not limited to Microsoft Office
    • Ability to work under pressure

    What we offer

    We’ll reward all your hard work with competitive salary and benefits.

    Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

    So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

    https://www.catererglobal.com/job/receptionist/intercontinental-doha-job94853658

    location:

    Doha, Qatar

    skills:

  • Wellness Recreation Assistant (Pedagogy Kids Club Attendant)

    Caterer Global LTD

    description:

    We invite dedicated, passionate, creative, and committed candidates to join our team for the WELLNESS RECREATION ASSISTANT, who shall be responsible of facilitating children wellness activities, connecting the physical, social, emotional, and environmental aspects of wellness through movement, nutrition, and various activities. The recreation assistant is the custodian of wellbeing, awareness, and development through play to young people in the resort.


    KEY OPERATIONAL RESPONSIBILITIES:
    • Responsible for planning, setting up and Independently leading activities.
    • Modify activities to suit the needs of children and families and instruct participants at a variety of skill levels.
    • Inform & explain rules and regulations of the facilities to guests, ensuring guest safety.
    • Performing administrative tasks as and when required.
    •  Promote and provide information to guests about all children wellness activities. 

    QUALIFICATIONS:
    • Certificate/Diploma in Childcare & Education
    • Certificate/Diploma in Social Science and pedagogic education background


    Priority will be given to candidates who are in Qatar.

    https://www.catererglobal.com/job/recreation-assistant/zulal-wellness-resort-job94807564

    location:

    Doha, Qatar

    skills:

  • Concierge

    Caterer Global LTD

    description:

    A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity.

    What will I be doing?

    A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. A Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

    • Serve as a key point of contact for Guests and efficiently respond to Guest enquiries
    • Provide information, advice and booking services for a wide variety of Guest enquiries, including city tours, theatre tickets, restaurants, doctors, flight bookings, among others
    • Process and deliver messages for Guests
    • Deliver and safely storage Guest luggage
    • Stay current with all hotel services as well as daily VIP requests and special events
    • Ensure orderliness and safety guidelines around the lobby and front door areas
    • Provide support to Management as required, in cases of emergency
    • Project a professional manner with an emphasis on hospitality and Guest service
    • Maintain a clean, healthy, and safety working area
    • Act in accordance with policies and procedures when working with front of house equipment and property management systems
    What are we looking for?

    Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Positive attitude and good communication skills
    • Commitment to delivering a high level of customer service
    • Excellent grooming standards
    • Flexibility to respond to a variety of different work situations
    • Ability to work on your own and as part of a team
    • Knowledge of the local area

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous experience working in Concierge in a hotel environment

    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    https://www.catererglobal.com/job/concierge/al-rai-real-state-co-w-l-l-waldorf-astoria-hotel-hilton-company-job94807074

    location:

    Washington D.C., U.S.A.

    skills:

  • Cluster Groups & Leisure Coordinator

    Caterer Global LTD

    description:

    JOB SUMMARY

    This position is responsible for all Cluster Hotels. Perform general office duties to support groups and events sales department(e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Company. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

    CORE WORK ACTIVITIES

    Managing Sales Activities

    ·Maintain confidentiality of proprietary materials and information.

    ·Protect the privacy and security of guests and coworkers.

    ·Follow company and department policies and procedures.

    ·Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.

    ·Perform other reasonable job duties as requested by Sales Team.

    ·Supports all sales and operational staff for upcoming site inspections.

    ·Assists the team in generating/ compiling relevant sales reports

    ·Assists cluster director of sals in preparing sales presentations

    Building Successful Relationships

    ·Ensures to support sales team and CDOS with required admin support and minutes.

    ·Works collaboratively with all operational departments in maintaining smooth communication

    ·Address guests' service needs in a professional, positive, and timely manner.

    ·Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.

    ·Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific

    ·Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.

    ·Partners with sales managers in providing a customer experience that exceeds the customer’s expectations.

    ·Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company

    ·Speak to guests and co-workers using clear, appropriate and professional language.

    ·Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.

    ·Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.

    ·Talk with and listen to other employees to effectively exchange information.

    ·Coordinates with Human Resources in submitting timely attendance and leave reports for smooth payroll process.

    ·Ensures admin support is provided to role Cluster FIT and groups team

    ·Ensures all site inspection, group tracking sheets, stop sales and other communication is sent on time

    https://www.catererglobal.com/job/groups-coordinator/sheraton-abu-dhabi-job94759810

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Chief Gardener

    Caterer Global LTD

    description:

     to manage the overall day to day maintenance of all aspects of the garden and garden building such as sheds, greenhouses etc and managing the team who perform these roles.

    – to plan rotas for planting and maintenance

    – to manage and maintain agreed standards

    – to manage and maintain general cleanliness in the garden area

    – to manage and maintain gardening supplies

    – to adhere to agreed budgets and maintain applicable quality standards and records

    – for ensuring sufficient team members at all times and within agreed budgets

    – quality control of all aspects of gardening including health and safety

    – assist your Line Manager

    – meet your targets and those of the team as a whole

    – contribute towards the smooth running of the of the organisation

    – training and development of the gardening team

    – adhere to statutory obligations and agreed quality and best practice guidelines

    – understand all aspects of gardening services and management and train the gardening team to enable them to confidently deal with all aspects of their roles

    – Manage organisation expectations and deal and resolve with all queries

    Day to day responsibilities

    – manage the day to day running of all aspects of the gardening

    – day to day care and maintenance ofgardens include insert as applicable e.g. orchard, herbaceous borders, cut flower border, vegetable garden with raised beds, fruit trees, fruit cages, rose garden,

    – day to day careand maintenance ofhedging, including

    – day to day care andmaintenance of the greenhouse

    – to provide knowledge input and advice relating to all aspects of the garden including pruning staking feeding and spraying.

    – to carry out an agreed annual programme of maintenance work in order to maintain the garden to the agreed standard.

    – undertake weekend watering duties as and when required

    – regularly inspect any garden structures and undertaking minor repairs or advising line manager

    – general garden carpentry such as assembling and maintaining furniture, replacing handles and similar hardware.

    – general minor painting & decorating to maintain garden appearance

    – carry out planned tasks in accordance with contract/agreed requirements

    – carry out tasks within agreed time limits

    – ensure compliance to agreed codes, legislation, and procedures including health and safety

    – maintain accurate records/documentation associated with your work

    – report to Line Manager

    -immediately report problems/failures that may impact on the organisation and/or its visitors, clients/customers to Line Manager

    – meet your targets and contribute to those of the team as a whole

    – contribute towards the smooth running of the team

    – adhere to all organisation policies and procedures

    – identify hazards, defects and the need for repair; to ensure compliance with agreed codes, law, working practices and health and safety

    – allocate workloads to team members

    – supervise, manage and direct the overall performance of the team

    – subject to agreed criteria, recruitment, training, set action and targets, appraise and manage performance, development, coaching and general support of all gardening team members to ensure targets are met

    – maintaining accurate records and accounts as required and reporting as agreed

    – set an example for team members of commitment, work ethic and habits and personal character

    – responsibly use resources and control expenses to operate within budgetary controls

    – adhere to all organization policies and procedures

    From time to time you may be expected to be part of special projects as are reasonably required of

    From time to time you may be expected to be part of special projects as are reasonably required of your job role.

    You are responsible for your allocated workload and must meet all targets as agreed with your Line Manager. You must contribute towards the smooth running of the organization generally.

    https://www.catererglobal.com/job/chief-gardener/rixos-saadiyat-island-hotel-job94644910

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Sushi Chef – Madinat Jumeirah Resort

    Caterer Global LTD

    description:

    About Jumeirah & the Hotel:

    Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

    Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

    Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

    As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

    Madinat Jumeirah 

    The Arabian Resort of Dubai is a magnificent tribute to Dubai’s heritage. The resort comprises of three grand boutique hotels: Jumeirah Mina A’Salam, Jumeirah Al Qasr, Jumeirah Al Naseem and a collection of 29 traditional summer houses known as Jumeirah Dar Al Masyaf. In addition, there’s seven exclusive Malakiya Villas, over 50 world-class restaurants and bars, a traditional souk, 3km of waterways with abras, a leading conference and banqueting centre, 2km of private beach, the award-winning Talise Spa and the Talise Fitness health club.

    About the Job:

    An exciting opportunity has arisen for a Sushi Chef to join new outlet in with Jumeirah Hotels & Resorts.

    Main duties and responsibilities:

    • Expertly cutting, slicing, and filleting different types of fish.
    • Inspecting the quality of fruits, vegetables, and fish used to prepare sushi dishes and informing the Executive Chef when quality is sub-standard.
    • Preparing various types of sushi dishes according to established guidelines on quality, portion size, presentation, and food safety.
    • Maintaining a clean work environment in order to prevent food contamination.
    • Regularly taking inventory of food supplies and other products.
    • Reporting any problems with kitchen equipment to the manager on duty.
    • Sterilizing all utensils, instruments, and equipment used in sushi preparation before every use.
    • Communicating with wait staff to ensure that special requests and food allergy considerations are met

    Sushi Chef Requirements:

    • Proven experience working in upscale sushi restaurants.
    • Sound knowledge of food safety regulations.
    • Looking to work in team environment 
    • Flexible
    • Passionate about food and service
    • Constantly developing skills and knowledge 
    • Empathetic to colleagues 
    • Stock and quality control
    • Seeking the best quality food
    • Hygiene

    About the benefits:

    We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation allowance, life insurance, functional incentives, 50% discount off Jumeirah F&B Outlets and reduced hotel rates.

    https://www.catererglobal.com/job/sushi-chef/madinat-jumeirah-job95012757

    location:

    Dubai, United Arab Emirates

    skills:

  • Maintenance Manager

    Caterer Global LTD

    description:

    SUMMARY

    The position of Maintenance Manager is responsible for the efficient operation of the hotel property and all its equipment, ancillary maintenance and repair services and protection of the Owner’s asset. Structural aspects of the hotel as well as the maintenance of grounds and external facilities all fall within the span of responsibility. Under the guidance of the Cluster Chief Engineer assists in coordinating the engineering operations of the hotel.

    QUALIFICATIONS & REQUIREMENTS:

    ·Minimum Diploma in Mechanical / Electrical Engineering

    ·Minimum 2-5 years of experience in 4-5 * Hotel operation

    ·Knowledge of MS office and Engineering operating system

    ·Knowledge and awareness of Project Management principles, documents and plans

    ·Ability to work in and around the public in a positive and professional manner

    ·Ability to think clearly under high pressure or in emergency situations

    ·Ability to work unsupervised and run each section according to the standard set

    ·Valid UAE driving license

    ·Excellent organizational and leadership abilities

    ·AutoCAD Knowledge preferred


    https://www.catererglobal.com/job/maintenance-manager/tryp-by-wyndham-dubai-job94974090

    location:

    Dubai, United Arab Emirates

    skills:

  • Spa Attendant

    Caterer Global LTD

    description:

    An exciting opportunity has arisen for a  SPA Attendant to join our Rixos The Palm team. 

    Some of the key duties and responsibilities of this role are:

    • Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. 
    • Offer guests amenities such as water, juice, or heated neck pillows. 
    • Answer questions about general property information and amenities. 
    • Escort guests to and from treatment rooms. 
    • Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. 
    • Dispose of trash and dirty linens in the proper area. 
    • Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
    Requirements
    • Previous work experience as a Spa Attendant
    • Excellent knowledge of English language
    • Communication and customer service skills
    • Positive attitude

    https://www.catererglobal.com/job/spa-attendant/rixos-the-palm-dubai-hotel-suites-job94961159

    location:

    Dubai, United Arab Emirates

    skills:

  • Commis 2- Pastry

    Caterer Global LTD

    description:

    Posting Date Sep 15, 2021
    Job Number 21103839
    Job Category Food and Beverage & Culinary
    Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand JW Marriott
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

    JOB SUMMARY

    Prepare ingredients for cooking, including portioning, chopping, and storing food. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down work station. Serve food in proper portions onto proper receptacles. Wash and disinfect kitchen area, tables, tools, knives, and equipment. Check and ensure the correctness of the temperature of appliances and food.

    Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    SCOPE / BUSINESS CONTEXT

    • A Full Time position based at JW Marriott Marquis Dubai.
    • Number of Direct Reports - 0
    • Titles of Direct Reports - 0

    CANDIDATE PROFILE

    Experience:
    • 2 years Culinary experience

    Skills and Knowledge
    • N/A

    Education or Certification
    • N/A


    SPECIFIC DUTIES

    The following are specific responsibilities and contributions critical to the successful performance of the position:

    Food Safety
    • Follow appropriate personal hygiene procedures to ensure food served to guests is safe for consumption, including disinfecting hands prior to handling food and wearing a hat/hairnet and proper footwear.
    • Follow and ensure compliance with food safety and handling policies and procedures, such as product rotation, First In-First Out (FIFO); dating, labeling, cleaning, and organizing coolers/freezers/storage areas; and Cold Chain compliance, across all food-related departments and areas.
    • Prepare all potentially hazardous foods at the correct temperature according to the HACCP guidelines.
    • Maintain kitchen logs for food safety program compliance (e.g., A1, A2, A3 etc.).
    • Maintain up-to-date knowledge of company Food Safety Programs within assigned area of responsibility, as well as Dubai Municipality standards.
    • Check and ensure the correctness of the temperature of appliances and food using thermostats and thermometers, including monitoring freezer systems, such as fans, drains, and doors, for proper operation, and report issues or problems to facility management.
    • Follow instructions given by your PIC (Person in Charge)
    • Do in practice what you have learned in training.


    Kitchen Tools & Equipment
    • Use kitchen tools safely and appropriately, including using appropriate tools to open cartons, boxes, and cans; keeping knives sharpened; using proper knife handling procedures; using correct knives for particular food item or specific task; using dry pads when moving hot material; and engaging all appropriate safety devices prior to operating equipment.
    • Use measuring tools (for example, scale, measuring cups, measuring spoons) to precisely measure ingredients and portion sizes.


    Food Preparation
    • Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist, establishing priority items.
    • Prepare ingredients for cooking, including portioning, chopping, and storing food before use.
    • Wash and peel (if required) fresh fruits and vegetables to prepare them for cooking or consumption.
    • Test foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
    • Weigh, measure, and mix ingredients according to recipes or personal judgment, using various kitchen utensils and equipment.
    • Monitor food quality while preparing food and throughout the day utilizing the HACCP forms and production charts.
    • Prepare cold foods, including preparing salads, cold sandwiches, condiments, and dressings.


    OTHER

    Safety and Security
    • Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor.
    • Follow company and department safety and security policies and procedures to ensure a clean, safe, and secure environment.
    • Notify Loss Prevention/Security of any guest reports of theft.

    Policies and Procedures
    • Follow company, hotel and department policies and procedures.
    • Follows Marriott International Hotels Limited Regional Office policies and procedures
    • Protect the privacy and security of guests and coworkers.
    • Maintain confidentiality of proprietary materials and information.
    • Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
    • Protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
    • Perform other reasonable job duties as requested by Supervisors and Management.
    • Working hours as required to do your job but normally not less than 48 hours per week.

    Guest Relations
    • Actively listen and respond positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, JW Symphony of Service) to resolve issues, delight, and build trust.
    • Assist other employees to ensure proper coverage and prompt guest service.
    • Anticipate guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible.
    • Address guests' service needs in a professional, positive, and timely manner.
    • Engage guests in conversation regarding their stay, property services, and area attractions/offerings.
    • Thank guests with genuine appreciation and provide a fond farewell.
    • Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible.
    • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.

    Communication
    • Answer telephones using appropriate etiquette including answering the phone within 3 rings, answering with a smile in one's voice, using the callers' name, transferring calls to appropriate person/department, requesting permission before placing the caller on hold, taking and relaying messages, and allowing the caller to end the call.
    • Speak to guests and co-workers using clear, appropriate and professional language.
    • Talk with and listen to other employees to effectively exchange information.

    Working with Others
    • Support all co-workers and treat them with dignity and respect.
    • Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality. Develop and maintain positive and productive working relationships with other employees and departments.
    • Partner with and assist others to promote an environment of teamwork and achieve common goals.

    Quality Assurance/Quality Improvement
    • Comply with quality assurance expectations and standards, e.g. GuestVoice and JW Marriott Brand Standard Audit.

    Physical Tasks
    • Enter and locate work-related information using computers and/or point of sale systems.
    • Stand, sit, or walk for an extended period of time or for an entire work shift.
    • Read and visually verify information in a variety of formats (e.g., small print).
    • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.


    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/commis-pastry/jw-marriott-marquis-dubai-job94961126

    location:

    Dubai, United Arab Emirates

    skills:

  • Director of Rooms

    Caterer Global LTD

    description:

    Posting Date Sep 29, 2021
    Job Number 21109864
    Job Category Rooms & Guest Services Operations
    Location The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar
    Brand Westin Hotels & Resorts
    Schedule Full-Time
    Relocation? N
    Position Type Management
    Located Remotely? N

    At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you're someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

    JOB SUMMARY

    Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office and Housekeeping. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand's standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. As a member of the management team, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand's target customer and associates and provides a return on investment to the owner and Marriott International.

    CANDIDATE PROFILE

    Education and Experience

    • 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

    OR

    • 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

    CORE WORK ACTIVITIES

    Managing Profitability

    • Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer.

    • Analyzes service issues and identifies trends.

    • Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

    • Works with Rooms management team to develop an operational strategy that is aligned with the brand's business strategy and leads its execution.

    Managing Revenue Goals

    • Monitors Rooms operations sales performance against budget.

    • Reviews reports and financial statements to determine Rooms operations performance against budget.

    • Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

    • Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

    Leading Operations and Department Teams

    • Champions the brand's service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.

    • Develops systems to enable associates to understand guest satisfaction results.

    • Communicates a clear and consistent message regarding departmental goals to produce desired results.

    Managing the Guest Experience

    • Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

    • Responds to and handles guest problems and complaints.

    • Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

    • Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

    Managing and Conducting Human Resources Activities

    • Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

    • Ensures associates are treated fairly and equitably.

    • Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).

    • Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates.

    • Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

    • Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

    • Solicits associate feedback, utilizes an "open door policy" and reviews associate satisfaction results to identify and address associate problems or concerns.

    • Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

    • Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

    • Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/director-of-rooms/the-westin-doha-job94961062

    location:

    Doha, Qatar

    skills:

  • Therapist

    Caterer Global LTD

    description:

    Posting Date Aug 03, 2021
    Job Number 21057694
    Job Category Spa
    Location The Ritz-Carlton Dubai International Financial Centre, International Financial District Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand The Ritz-Carlton
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

    POSITION SUMMARY

    Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements.

    Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/therapist/the-ritz-carlton-dubai-job94960993

    location:

    Dubai, United Arab Emirates

    skills:

  • Demi Chef de Partie - Italian Restaurant

    Caterer Global LTD

    description:

    Posting Date Sep 08, 2021
    Job Number 21100936
    Job Category Food and Beverage & Culinary
    Location The Ritz-Carlton Dubai, Post Office Box 26525, Dubai, United Arab Emirates, United Arab Emirates
    Brand The Ritz-Carlton
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At more than 80 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. As the premier worldwide provider of luxury experiences, we set the standard for rare and special luxury service the world over. We invite you to explore The Ritz-Carlton.

    POSITION SUMMARY

    Prepare special meals or substitute items. Regulate temperature of ovens, broilers, grills, and roasters. Pull food from freezer storage to thaw in the refrigerator. Ensure proper portion, arrangement, and food garnish. Maintain food logs. Monitor the quality and quantity of food that is prepared. Communicate assistance needed during busy periods. Inform Chef of excess food items for use in daily specials. Inform Food & Beverage service staff of menu specials and out of stock menu items. Ensure the quality of the food items. Prepare and cook food according to recipes, quality standards, presentation standards, and food preparation checklist. Prepare cold foods.

    Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model. Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Anticipate and address guests' service needs. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/demi-chef-italian/the-ritz-carlton-dubai-job94957083

    location:

    Dubai, United Arab Emirates

    skills:

  • Head Bartender / Head Bartendress

    Caterer Global LTD

    description:

    Job Description

    We are currently looking for young, dynamic, self motivated Food & Beverage professionals who want to move their careers forward.

    As a Head Bartender / Head Bartendress you are responsible to provide the highest level of hospitality when preparing and providing beverages and your role will include key responsibilities such as:

    • Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel
    • Conduct weekly training sessions on beverage pouring practice, cocktail mixing, bottle flaring and up-selling
    • Achieve total guest satisfaction and organizational profitability through effective utilization of all resources
    • Work towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours
    • Delight the guest by offering trend setting and innovative products and services, contribute to sales activities and assist in maximizing revenue
    • Prepare Store requisitions and Bar requisitions
    • Handle guest complaints directly or refer them to the Bar Manager
    • Extend prompt services to all guests and treat guests and colleagues in a courteous manner

    Skills

    Education, Qualifications & Experiences

    You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage and a minimum of two years experience in Bar Operations. Excellent command of English and additional skills, like guest service and interpersonal are essentials. Flamboyant and bar tending skills coupled with thorough knowledge about all types of wines, liquor and cocktails are an advantage. Previous experiences in minor leadership and supervisory roles are a definite plus.

    Knowledge & Competencies

    The ideal candidate will be a well presented, smart in appearance and well groomed individual with an outgoing and friendly attitude and a high aptitude for customer care. You are a hands-on and proactive person with a charismatic and approachable character. You will work well under pressure in a fast paced environment and be a great team player, who thrives in working with a multi-cultural team and guests alike, while possessing following additional competencies:

    Understanding Hotel Operations
    Effective Communication
    Planning for Business
    Supervising People
    Understanding Differences
    Supervising Operations
    Teamwork
    Adaptability
    Customer Focus
    Drive for Results

    https://www.catererglobal.com/job/head-bartender/park-rotana-and-park-arjaan-job94953092

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Assistant Restaurant Managers

    Caterer Global LTD

    description:

    Do you have an appetite for all things Food & Beverage? Are you as keen as mustard where service is concerned, whilst ensuring back of house is in order - whether it be a plate full of numbers, setting a rota or laying the table for a successful team. Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! 

    Our Food & Beverage Service Team are sophisticated hosts with an instinctive ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - creating memorable moments for our guests.

    As Assistant Restaurant Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

    Key Responsibilities of the Assistant Restaurant Manager:
    -Supports the smooth running of the food & beverage department, where all aspects of the guest food & beverage service experience are delivered to the highest levels
    -Works proactively to improve guest satisfaction and comfort, delivering a positive and timely response to guest enquiries
    -Delivers on plans and objectives where food & beverage initiatives & hotel targets are achieved
    -Supervises the food & beverage team fostering a culture of growth, development and performance within the department
    -Accountable for ensuring that costs and inventory are controlled, that productivity and performance levels are attained
    -Builds and maintains effective working relationships with all key stakeholders
    -Takes the lead to deliver departmental programmes that advance service standards, profitability and cost control
    -Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required

    Requirements of the Assistant Restaurant Manager:
    -Experience in food & beverage service is essential
    -Strong supervisory and managerial skills with a hands-on approach and lead-by-example work style
    -Commitment to delivering exceptional guest service with a passion for the hospitality industry
    -Ability to find creative solutions with proven problem-solving capabilities offering support where required
    -Personal integrity, with the ability to work in an environment that demands excellence, time and energy
    -Experience of working with IT systems on various platforms
    -Strong communication skills

    Does it sound like your kind of gig? We certainly hope so and expect your full dedication and enthusiasm. We promise you it will be a great hotel to work in with a pretty cool hotel team to boot! Do you want to be part of this dynamic opening crew? Send your CV and put on your biggest smile.

    We’re looking forward to meeting you


    https://www.catererglobal.com/job/assistant-restaurant-manager/radisson-resort-ras-al-khaimah-marjan-island-job94917479

    location:

    Washington D.C., U.S.A.

    skills:

  • Duty Manager - Crowne Plaza and Holiday Inn - The Business Park, Doha Qatar

    Caterer Global LTD

    description:

    About us

    We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty, and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make, and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues, and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. We’re growing; grow with us. Conveniently located in the heart of one of Doha's key business districts, close to major banks, Crowne Plaza and Holiday Inn Doha – The Business Park is just a 15-minute drive by car or complimentary shuttle from Doha's Hamad International Airport and near such attractions as Museum of Islamic Arts and Souk Waqif. Our 378 stylish guestrooms and suites at Crowne Plaza and 307 well-appointed guestrooms at Holiday Inn are all equipped with modern amenities designed for comfort and high-speed wireless internet access to stay connected

    Your day to day

    • Ensure guests are greeted upon arrival and deliver a smooth check-in or check out process • Engage with guests and respond appropriately to guest comments, complaints, gain feedback and build relationships to improve guest satisfaction • Check billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner • Manage day-to-day staffing needs, plan and assign work and establish performance and development goals for team members • You will drive the compliance with health & safety regulations, provide first aid if required and be the main point of contact for emergency services

    What we need from you

    • 2-3 years of Front Office/Guest Service experience including management experience. • Communication skills – guest will need to come to you with concerns as well as compliments, so you’ll be easy to talk to • Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories Flexibility– night, weekend and holiday shifts are all part of the job

    What we offer

    We’ll reward all your hard work with great benefits – including a uniform, great room discount, and superb training. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us

    https://www.catererglobal.com/job/duty-manager/crowne-plaza-and-holiday-inn-doha-job94897521

    location:

    Doha, Qatar

    skills:

  • Captain

    Caterer Global LTD

    description:

    JOB ROLE

    Provide five-star dining & engaging experiences to guests, Supervises Food & Beverage service and assist in service as per outlet and room service standards. Ensures HACCP, Hygiene, EHS standards, are strictly adhered to and meet & exceed the revenue, upselling targets.

    JOB RESPONSIBILITIES

    • Takes Food & Beverage orders as per standards and practices
    • Strictly follows Personal grooming & hygiene standards for self and others.
    • Makes guests feel welcome in the outlet and participates directs and supervises services to the guest.
    • Briefs staff before each meal period and assures that all orders are served correctly.
    • Interact and communicate with guests about their meal and service.
    • Emphasize the sequence of service in the restaurant.
    • Waiters to be monitored for service standard and cash handling.
    • Follows the “Clean as you go policy” and keeps work area clean at all times.
    • Handles any guest complaints or comments in the absence of the Restaurant Manager and informs the same to the Asst. F & B Manager.
    • Handles opening/closing checklist and makes sure that appropriate actions are taken to have checklists maintained.

    REQUIREMENTS

    • Minimum 2 years of working experience in the same role or supervisory level role in a 5-star hotel operation.
    • Hospitality school graduate or equivalent or similar vocational education
    • Food Hygiene – BASIC, HACCP Awareness


    https://www.catererglobal.com/job/captain/erth-abu-dhabi-job94862409

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Lebanese Chef (Catering)

    Caterer Global LTD

    description:

    Lebanese Chef for our Client, a topnotch Catering Group in Oman is on the lookout for a Lebanese Oriental Chef.

    The ideal candidate should have –

    - Degree or Diploma in Hotel Management.

    - 5 to 10 years of relevant experience in the hotel / Catering industry.

    - Minimum 3 years of association as Lebanese Chef with a 5* chain hotel.

    - Extremely sound knowledge in all the functional areas of kitchen operations, particularly costing,

    quality control, menu planning, budgeting, staff training, etc.

    - A task master with strong leadership qualities

    https://www.catererglobal.com/job/chef/bin-eid-executive-search-job94806667

    location:

    Muscat, Oman

    skills: