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  • Executive Chef (Westerner)

    Caterer Global LTD

    description:

    Our Client, a Well Known Catering Group in Saudi Arabia is looking for a Executive Chef (European national)

    The ideal candidate should have –

    - Degree or Diploma in Hotel Management.

    - 5 – 10 years of relevant experience in the hotel industry.

    - Minimum 3 years of association as Executive Chef with a 5* chain hotel / resort.

    - Extremely sound knowledge in all the functional areas of kitchen operations, particularly costing,

    quality control, menu planning, budgeting, staff training, etc.

    - A task master with strong leadership qualities

    - Candidate who is ready to relocate on SINGLE status preferred.

    https://www.catererglobal.com/job/executive-chef/bin-eid-executive-search-job94990864

    location:

    Riyadh, Saudi Arabia

    skills:

  • General Cashier / Paymaster

    Caterer Global LTD

    description:

    Posting Date Oct 11, 2021
    Job Number 21115037
    Job Category Finance & Accounting
    Location Le Royal Méridien Doha, Plot SV3, P O Box 23474, Doha, Qatar, Qatar
    Brand Le Méridien
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We're looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

    POSITION SUMMARY

    Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, access, and/or analyze computerized financial information. Classify, code, and summarize numerical and financial data to compile and keep financial records, using journals, ledgers, and/or computers. Complete period-end closing procedures and reports as specified. Audit cashier banks periodically according to SOPs. Maintain, distribute, and record petty cash, cashier banks, and contracts. Document, maintain, communicate, and act upon all Cash Variances according to SOPs. Act as liaison between property and armored car service or primary banking institution. Participate in internal, external, and regulatory audit processes and ensure compliance with SOPs.

    Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets; protect the privacy and security of guests and coworkers. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette; ensure that coworkers understand their tasks. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/general-cashier/le-royal-meridien-doha-job94980447

    location:

    Doha, Qatar

    skills:

  • Room Attendant

    Caterer Global LTD

    description:

    About us

    We want to welcome you to a world of bringing True Hospitality to everyone. When you join us at IHG®, you become part of our global family. A welcoming culture of warmth, honesty and a passion for providing True Hospitality. We pride ourselves on letting your personality and passions shine, recognizing the individual contribution you make and supporting your ambition to learn and create your own career path. In making a difference to our guests and owners, colleagues and communities, every day is a chance to create great and unique experiences, in your own way. With over 370,000 colleagues in nearly 100 countries sharing our values, there are countless opportunities at your fingertips. Towering 46 floors above the city, voco® Doha West Bay Suites offers contemporary flair, convenience and a warm Qatari welcome. We’re centrally located in West Bay, the business and diplomatic heart of Doha, 20 minutes from Hamad International Airport (DOH) and steps away from Doha Exhibition and Convention Centre and corporate offices.

    Your day to day

    To prepare, clean and maintain guest accommodation in accordance with hotel policies and procedures and service standards.

    What we need from you

    • Atleast 2-3 years experience as a Housekeeping Room Attendant. • Ability to speak and understand English. • Able to read and write English • Between 22 to 30 years of Age • Good understanding of correct manual handling techniques • Understanding of safe use of cleaning chemicals and personal protective equipment • Can do’ attitude and a high level of energy • Professionally groomed • Able to work well independently • Should be sturdy and medically fit.

    What we offer

    We’ll reward all your hard work with great benefits. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve.

    https://www.catererglobal.com/job/room-attendant/voco-doha-job94964650

    location:

    Doha, Qatar

    skills:

  • Bartender - Sports Bar

    Caterer Global LTD

    description:

    Posting Date Jul 07, 2021
    Job Number 21071956
    Job Category Food and Beverage & Culinary
    Location JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road, Dubai, United Arab Emirates, United Arab Emirates
    Brand JW Marriott
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

    Marriott Hotels, Marriott International's flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

    JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. It's as simple as that. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment™.

    See where your journey can take you. At Marriott International, we believe in seizing opportunities and making your own adventure. A world of opportunity pulls up to your bar with every guest you meet - and you never know who might show up next. That big world also extends to our global, diverse family of associates. Like most families, we're a group of unique individuals who bring different strengths, styles, personalities and interests to the table. And this makes every single day a new discovery. So, we ask, where will your journey take you?

    The impact you'll make

    You are a bright mixologist who is always on the lookout for new beverage trends. When you are behind the bar, you create an energy that is both welcoming and exciting. You take pride in offering our guests a diverse and seasonally-inspired beverage menu, a warm conversation, and helpful suggestions. When you shine, our guests will look forward to relaxing with you after a long day.

    Rewards for work, benefits for your lifestyle

    You'll be supported in and out of the workplace through:

    • Discounts on hotel rooms, gift shop items, food and beverage
    • Learning and development opportunities
    • Recognition programs
    • Wellbeing programs
    • Encouraging management
    • Team-spirited colleagues

    What you'll do
    • Welcome guests
    • Attend to tables
    • Open and serve wine/champagne
    • Prepare garnishes
    • Stock ice, glassware and paper supplies
    • Set up and maintain cleanliness of bar area
    • Process all payment methods and complete cashier reports

    What we're looking for
    • Great storytelling skills
    • Positive outlook and outgoing personality
    • Previous bartending experience is a big plus.

    This role requires the ability to move and lift up to 25 lbs. Standing, sitting or walking for extended periods of time and ensuring a professional appearance in a clean uniform are also required. Prior to employment, we'll ask you to complete safety training and certification.

    Connect your passions with a rewarding opportunity

    You're a beverage enthusiast. And with us, you'll get to both refine and showcase your craft of creating cocktails. Join us and grow through opportunities to explore the business, opening yourself to various career options. No matter your path, we'll make sure you feel right at home.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/bartender/jw-marriott-marquis-dubai-job94961120

    location:

    Dubai, United Arab Emirates

    skills:

  • Bus Driver

    Caterer Global LTD

    description:

    Rixos Premium Dubai is looking for experiences Bus Driver to join our team:


    Main Responsibilities:
    • Drive safely along designated routes.
    • Obey traffic laws, safety procedures, and transit regulations.
    • Pick up and drop off Colleagues at designated locations from/to Hotel to/from Staff Accommodation 
    • Follow a specific timetable while on duty.
    • Prevent or stop unruly behavior from Colleagues in the bus.
    • Check the bus tires, lights, and oil when needed for basic maintenance.
    • Keep the bus clean and presentable all the time
    Main Requirements:
    • Good Knowledge of Dubai roads
    • Valid Driving License No. 6
    • Attentive to details, self disciplined 

    https://www.catererglobal.com/job/bus-driver/rixos-premium-dubai-job94954492

    location:

    Dubai, United Arab Emirates

    skills:

  • Head Barista

    Caterer Global LTD

    description:

    We are seeking a passionate Head Barista to join an exciting restaurant project in Abu Dhabi, UAE. The candidate must be very experienced with coffee art and non-alcoholic drink menu engineering and be ready to present his/her portfolio. Please apply only if you are based within UAE and you have 3+ years experience as Head Barista.

    Some of responsibilities are:

    • Administer purchasing and receiving procedures.
    • Analyse local beverage business.
    • Analyse service quality and customer satisfaction.
    • Conduct staff performance assessment process.
    • Contribute to innovation process within own scope of work in the business unit.
    • Develop and motivate team members through capability development.
    • Facilitate compliance with legislative and regulatory requirements.
    • Foster service innovation.
    • Lead team to implement change.
    • Manage and implement business continuity plans.
    • Manage compliance with food and beverage hygiene policies and procedures.
    • Manage cost and quality controls.
    • Manage crisis situations.
    • Manage customer service.
    • Manage food and beverage operations.
    • Manage site/outlet and equipment maintenance.
    • Manage training.
    • Participate in dispute resolution.

    We cannot wait to meet you!

    https://www.catererglobal.com/job/head/restaurant-secrets-inc-job94875969

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • FB Service Attendant

    Caterer Global LTD

    description:

    Scope of Work: 
    Under the guidance of the Outlet/Restaurant Manager or delegate carries out the requests for the smooth running of the outlet to the required standards.

    Job Responsibilities:
    1.Cleans and prepares condiments.
    2.Obtains adequate quantities of linen from the linen room as per the request sheet.
    3.Follows the standard operating procedures at all times.
    4.Ensures sufficient quantities of crockery, cutlery, china and glassware is available prior to the service operation.
    5.Ensure orders are thoroughly checked before serving to the guest.

    HR Responsibilities:
    6.Attends all hotel trainings as required.
    7.Adheres to all HR and hotel policies and procedures.

    Financial Responsibilities:
    8.Works with due diligence to ensure minimum breakage and spillage to reduce operational expenses.
    9.Actively participates in energy saving and recycling initiatives.

    General Responsibilities:
    10.Attends all required management meetings.
    11.Ensure that the appropriate standards of conduct, dress, hygiene, uniform
    and appearance are maintained at all times.
    12.Strictly follows the hotel FSMS Program, including the cleanliness of all
    restaurants and bars, personal hygiene standards for all food handlers and
    monthly Hygiene Audits. (Please refer to HACCP Hygiene and Sanitation.)
    13.To actively participate in all EHSMS and FSMS requirements.
    14.To carry out any additional tasks and projects as requested by the Outlet/Restaurant Manager or delegate.

    Competencies & Skills
    Essential
    Guest Focus
    Dependability

    Desirable/Preferable
    Learning and Continuous Development
    Communication Skills

    Personality Traits
    Essential
    Confident
    Self Motivated
    Outgoing & Friendly

    Desirabel/Preferable
    Patient & Kind
    Sense of Humour
    Energetic

    Knowledge & Language
    Essential 
    Basic Working Knowledge of Food & Beverage
    Intermediate Spoken and Written English

    Desirable/Preferable
    Basic Spoken and Written English

    Educations
    Essential
    High School Graduate

    Desirable/Preferable
    Certificate/Diploma 
    Industry Based Certifications

    Experience
    Essential 
    Certificate in Hospitality

    Desirable/Preferable
    Minimum of 1-Year Experience
    Candidate must be in UAE

    https://www.catererglobal.com/job/f-b-service-attendant/al-raha-beach-hotel-job94816221

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Bar Bouncer

    Caterer Global LTD

    description:

    Duties and Responsibilities

    Control the Crowd

    controlling the flow of foot traffic into a bar or club removing patrons who get too rowdy, using problem-solving skills to settle disputes in a respectful manner,and contacting the authorities when a situation gets beyond the bouncer’s control.

    Check Identification

    check guest IDs at the door to make sure each person in the building is at least 21 years old. Bouncers are also challenged with spotting fake IDs.

    Ensure Security

    make sure that everyone is protected. This may include frisking patrons to ensure they do not have any weapons, drugs, or other illegal contraband.

    Greet Customers

    be personable and friendly to guests who enter and leave the facility, as interactions with bouncers are part of the entertainment experience.

    Bouncer Skills and Qualifications

    effectively walk the line between maintaining an authoritative demeanor while also being respectful of guests and their privacy. In addition, bouncers must be physically and mentally able to handle a nearly endless number of potential situations.

    • Physical fitness – need to be physically up to the task of forcibly removing individuals from the premises or breaking up altercations between guests. tall, large, and intimidating
    • Security experience – prior security experience helps prevent overreactions, the escalation of bad situations, and poor decision-making
    • Familiarity with safety protocols – know how to keep a large group of people safe, when to remove a person from the premises, and when it’s time to call the police
    • Professionalism – not show any favoritism to certain guests and to always carry themselves in a professional manner in often chaotic environments

    https://www.catererglobal.com/job/bouncer/jiangnan-spring-restaurant-fzco-job94810535

    location:

    Dubai, United Arab Emirates

    skills:

  • Housekeeping Florist

    Caterer Global LTD

    description:


    Shangri-La Jeddah
    ABOUT THE BRAND
    Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost Horizon". Hilton's book was about a tranquil haven in the mountains of the Himalayas, called Shangri-La, which cast a spell on all who resided there.
    Shangri-La Hotels and Resorts began in 1971 with our first luxury hotel in Singapore. Today, the group comprises over 100 hotels and resorts in key cities in the Asia Pacific, North America, Europe, and the Middle East. Based in Hong Kong, we are expanding globally with developments underway throughout Asia, Australia, and the Middle East.
    ABOUT THE PROPERTY
    Shangri-La Jeddah will be housed in a prominent development with a 235-room hotel and serviced residences in Jeddah, the second-largest city in Saudi Arabia and the principal gateway to Mecca. Offering stunning views over the water, the hotel will feature four restaurants, function areas totalling 2,118 square meters, a luxury spa and fitness areas, a swimming pool, a children's club, and several lounges.
    Job Summary:

    • Attends to the floral requirements and decorations of the Hotel and ensure that finished products are of the highest quality presentation.

    • Responsibility for preparing the flower arrangements for the outlet, public area as requested or specified and all finished products are presentable and in accordance with the required standard set by the Hotel .

    Responsibilities:
    • Ensures that all guestrooms, public areas, outlets are supplied with floral arrangements, taking note of standard arrangements as well as change cycles.
    • Inspects arrangements in public areas to determine the need to change before the next cycle.
    • Ensures that special floral arrangement requests for functions are taken care of.
    • Ensure that special requests for guests are responded to in a timely manner.
    • Requests for flowers and supplies on a regular basis.

    https://www.catererglobal.com/job/florist/burj-assila-for-hotel-services-job95050741

    location:

    Jeddah, Saudi Arabia

    skills:

  • Executive Chef

    Caterer Global LTD

    description:

    Job brief

    We are looking for a creative and proficient in all aspects of food preparation, Executive Chef. You will be “the chief” and maintain complete control of the kitchen. Experience in European and Mediterranean Cuisine

    Responsibilities

    • Plan and direct food preparation and culinary activities
    • Modify menus or create new ones that meet quality standards
    • Estimate food requirements and food/labor costs
    • Supervise kitchen staff’s activities
    • Arrange for equipment purchases and repairs
    • Recruit and manage kitchen staff
    • Rectify arising problems or complaints
    • Give prepared plates the “final touch”
    • Perform administrative duties
    • Comply with nutrition and sanitation regulations and safety standards
    • Keep time and payroll records
    • Maintain a positive and professional approach with coworkers and customers
    Requirements
    • Proven working experience as a Head Chef
    • Excellent record of kitchen management
    • Ability to spot and resolve problems efficiently
    • Capable of delegating multiple tasks
    • Communication and leadership skills
    • Keep up with cooking trends and best practices
    • Working knowledge of various computer software programs (MS Office, restaurant management software, POS)
    • BS degree in Culinary science or related certificate

    https://www.catererglobal.com/job/executive-chef/lincoln-hospitality-inc-job95029765

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Government Relations Officer (Qatar based Arabic Speaker)

    Caterer Global LTD

    description:

    Posting Date Oct 13, 2021
    Job Number 21116596
    Job Category Human Resources
    Location Le Royal Méridien Doha, Plot SV3, P O Box 23474, Doha, Qatar, Qatar
    Brand Le Méridien
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We're looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

    POSITION SUMMARY

    Responsible to build government relations and providing administrative support for procurement of visas, renewals, medicals and other governmental permits and licenses . Responsible for the timely and accurate processing of immigration related tasks within the Department of Labour and Immigration Services in compliance with Qatar Labor Law and applicable regulations. Establish and maintain productive working relationships with key and operational government offices including: Ministry of Interior, Municipality, Ministry of Economy and Commerce, Ministry of Business and Trade, Ministry of Public Health, Consumer Protection Department, Traffic Police, Customs, Airport Authorities and other ministries and agencies, in order to assist with the efficient processing and approval of requests and formalities. Provide assistance on police and court cases, immigration and labour issues and other related matters. Keep records of passports and visa expiry dates, inform team members in advance of passport expiry dates and extend/renew visas prior to expiry dates.

    Assist and support management and the leadership team with handling and resolving Human Resources issues. Assist employees with internal and external transfer requests and procedures. Monitor and assist managers/supervisors with hiring processes and issues. Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification. Maintain applicant flow, drug screen, orientation and transfer request logs. Create and maintain new hire and personnel files and enter them into Human Resources Information Systems. Assist with orientation of new employees. Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary. Inform Human Resources management of issues related to employee relations within the division or property. Create and maintain filing systems. Generate Human Resources data reports as necessary Answer phone calls and record messages. Create and type office correspondence using computer. Serve as Human Resources subject matter expert and participate on project teams. Train new hires on Human Resources processes, programs, policies, information systems, etc.

    Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/arabic-speaker/le-royal-meridien-doha-job95020465

    location:

    Doha, Qatar

    skills:

  • Stewarding and Hygiene Manager

    Caterer Global LTD

    description:


    Shangri-La Hotel, Dubai
     
    The award-winning Shangri-La Hotel, Dubai offers luxurious accommodations, exceptional dining and gracious hospitality in the heart of one of the world's most dynamic cities.
     
    Located along Sheikh Zayed Road, the 42 storey hotel is 15 minutes from Dubai International Airport and 5 minutes from the Dubai Convention Centre, World Trade Centre, Dubai International Financial Centre and downtown Burj Khalifa Dubai. It is within close proximity to shopping malls including the famous Dubai Mall as well as Dubai's popular beaches.
     
    The hotel's 302 rooms, serviced apartments, residences and offices offer a combination of traditional luxury and modern functionality. Fantastic views and thoughtfully-selected furnishings create an experience of unparalleled style and comfort.
     
    As Stewarding, Hygiene and Health & Safety Manager, we rely on you to:

    • organize, coordinate and control all Stewarding support department activities and equipment in accordance with the standards, policies and performance guidelines established by the Hotel
    • work closely with Executive Chef, Catering Manager and all restaurant and service management to facilitate excellent communication and ensure the realization of established quality standards
    • create a positive working environment for his subordinates and will at all times conduct himself in a professional manner
    • demonstrate his commitment to our purpose statement
    • complete responsibility for the highest level of sanitation and hygiene standards
    • ensure all food served to guests and employees are free of microbiological, chemical and physical contamination and all work areas conform to food safety management system / ISO 22000

    We are looking for someone who:
    • has degree / diploma in Hotel Management or relevant
    • has proven track record in managing a larger operations
    • has experience in managing food safety standards, audit, HACCP requirements in line with UAE Law
    • has knowledge in health and safety
    • has comprehensive knowledge of kitchen hygiene practices and occupational health and safety standards certification
    • has excellent organizational and demonstrates good planning skills
    • has the ability to work and deliver results in a fast paced work environment
    • has very good knowledge of food and beverage operations and processes
    • strong problem solving, reasoning, and analytical abilities
    • communicates and writes with fluency in English

    https://www.catererglobal.com/job/hygiene-manager/shangri-la-hotel-dubai-job95020201

    location:

    Dubai, United Arab Emirates

    skills:

  • Reservation Executive

    Caterer Global LTD

    description:

    Job Summary:

    To respond to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, OTA, fax, or through a central reservation system. Creates and maintains reservation records.
    Responsible to work with trend data to respond to Guest and customer enquiries so as to develop strong relationships and maximise revenue opportunities (Detailed below).
    At JA Manafaru, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all. 

    Duties and Responsibilities:

    • Performs duties in accordance to Standard Operating procedures and Guidelines of JAM.
    • Maintains high standards in personal appearance. Is well groomed, hygienically clean and properly attired in uniform to carry out duties at all times.
    • Behaves/carries out tasks and responsibilities in a professional manner.
    • Process all reservation requests, changes, and cancellations received by telephone, fax, mail and other sources. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. • Manage telephone, fax and email enquiries in a prompt and professional manner and in accordance with company standards ensuring accuracy and attention to detail at all times
    • Understand seasonal and historical trends and work within them to ensure maximum occupancy and average room rates
    • Identify new contacts and pass sales leads on to the relevant sales team. , develop sales leads, and respond to sales opportunities in order to maximise revenue
    • Produce quotations and written confirmation to all clients
    • Monitor guest satisfaction regularly and resolve any outstanding issues to ensure future business
    • Maintain a thorough understanding of hotel facilities and processes, and contribute to a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts.
    • Ensure bookings are guaranteed and no show charges/late cancellation charges are applied where appropriate
    • Answer all calls with proper resort standards and etiquettes, and all communication should be conducted in the same professional manner.
    • Responsible to undertake the duties of the Resort Switchboard. • Explain guarantee, special rate, and cancellation policies to all guests/partners. • Accommodate and document special requests. • To maximize revenue by converting enquiries, recognizing business prospects and opportunities to upsell Rooms and services.
    • Reservation Executive, we required with language (Russian or Italian or French or other international language)?
    • To exercise effective listening to capture relevant information and provide a premium Experience for the guest.

    https://www.catererglobal.com/job/reservation-executive/ja-manafaru-job95000714

    location:

    Malé, Maldives

    skills:

  • Reservations Supervisor

    Caterer Global LTD

    description:

    Posting Date Oct 11, 2021
    Job Number 21114859
    Job Category Reservations
    Location Le Royal Méridien Doha, Plot SV3, P O Box 23474, Doha, Qatar, Qatar
    Brand Le Méridien
    Schedule Full-Time
    Relocation? N
    Position Type Non-Management
    Located Remotely? N

    At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic and memorable service and experiences that inspire guests to unlock the destination. We're looking for curious, creative and well-informed people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create unexpected experiences, we invite you to explore career opportunities with Le Méridien.

    POSITION SUMMARY

    Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

    Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    https://www.catererglobal.com/job/reservations-supervisor/le-royal-meridien-doha-job94980455

    location:

    Doha, Qatar

    skills:

  • Assistant Restaurant Manager - Itaian Restaurant

    Caterer Global LTD

    description:

    JOB SUMMARY

    Areas of responsibility include Restaurants/Bars and Room Service, if applicable.Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods.Strives to continually improve guest and employee satisfaction.Determines training needed to accomplish goals, then implements plan.

    CANDIDATE PROFILE

    Education and Experience

    ·High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.

    OR

    ·2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

    CORE WORK ACTIVITIES

    Assisting in Management of Restaurant Team

    ·Handles employee questions and concerns.

    ·Monitors employees to ensure performance expectations are met.

    ·Provides feedback to employees based on observation of service behaviors.

    ·Assists in supervising daily shift operations.

    ·Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.

    ·Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

    Conducting Day-to-Day Restaurant Operations

    ·Ensures all employees have proper supplies, equipment and uniforms.

    ·Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.

    ·Ensures compliance with all restaurant policies, standards and procedures.

    ·Monitors alcohol beverage service in compliance with local laws.

    ·Manages to achieve or exceed budgeted goals.

    ·Performs all duties of restaurant employees and related departments as necessary.

    ·Opens and closes restaurant shifts.

    Providing Exceptional Customer Service

    ·Interacts with guests to obtain feedback on product quality and service levels.

    ·Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.

    ·Encourages employees to provide excellent customer service within guidelines.

    ·Handles guest problems and complaints, seeking assistance from supervisor as necessary.

    ·Strives to improve service performance.

    ·Sets a positive example for guest relations.

    ·Assists in the review of comment cards and guest satisfaction results with employees.

    ·Meets and greets guests.

    Conducting Human Resource Activities

    ·Supervises on-going training initiatives.

    ·Uses all available on the job training tools for employees.

    ·Communicates performance expectations in accordance with job descriptions for each position.

    ·Coaches and counsels employees regarding performance on an on-going basis.

    Additional Responsibilities

    ·Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

    ·Analyzes information and evaluating results to choose the best solution and solve problems.

    ·Assists servers and hosts on the floor during meal periods and high demand times.

    ·Recognizes good quality products and presentations.

    ·Supervises daily shift operations in absence of Restaurant Manager.

    MANAGEMENT COMPETENCIES

    Leadership

    ·Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.

    ·Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..

    ·Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.

    ·Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

    Managing Execution

    ·Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.

    ·Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.

    ·Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

    Building Relationships

    ·Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.

    ·Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.

    ·Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

    Generating Talent and Organizational Capability

    ·Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

    ·Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

    Learning and Applying Professional Expertise

    ·Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.

    ·Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.

    ·Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges

    oFinance/Accounting - Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies.

    ·Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

    oBasic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

    oMathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.

    oOral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.

    oReading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.

    oWriting - Communicates effectively in writing as appropriate for the needs of the audience.

    Occupational Safety and Health Roles and Responsibilities

    §Ensure the Department complies with all local Occupational Health and Safety legislation

    §Incorporate OSHMS (Occupational Safety and Health Management System) in design phases for all working area and equipment.

    §Take every reasonable precaution to protect all employees

    §Ensure that employees use the required equipment, protective devices and protective clothing and that Personal Protective Equipment (PPE) are regularly inspected and maintained

    §Identify and control hazards. Ensure all employees are advised how to report hazards

    §Consider health and safety requirements while selecting and finalising a contractor or any high-risk maintenance activity.

    §Advise employees of all known hazards and stop any hazardous activity at the workplace

    §Provide health and safety induction training to all new joiners and contractors.

    §Ensure that safe work practices are developed to control hazards and are adhered to at all times

    §Ensure that all employees receive proper training as per health and safety training plan, instruction received and have a full understanding of all job tasks

    §Ensure that proper maintenance is carried out on all equipment and facilities

    §Conduct regular workplace safety inspections as a preventative measure

    §Ensure that all employees report and seek treatment for all injuries and illnesses sustained in the workplace

    §Investigate all accidents, incidents and near miss in coordination with EHS department.

    §Ensure that Health and Safety topics are regularly communicated within the department, including departmental safety guidelines

    §It is the responsibility of every Employee to safeguard their Ladies and Gentleman, as well as their own health and safety at all times

    §Ensure that department has at least one first aider in each shift

    https://www.catererglobal.com/job/assistant-manager-restaurant/the-ritz-carlton-abu-dhabi-grand-canal-job94958811

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Commis 1

    Caterer Global LTD

    description:

    WE ARE HIRING A COMMIS I TO JOIN OUR AWARD WINNING TEAM!

    One of the best hotels in Dubai, located in the heart of the city, we are hiring some enthusiasts to join our team! 

    We are looking for vibrant & fun Commis I to come on board. We are looking for someone who will go beyond the Ordinary for the guests.... and each other. This person in their role will be required to:
    • Works according to the instruction of the senior enthusiasts
    • Ensure the specs are 100% followed and executed
    • Assisting with receiving and arranging newly delivered food items
    • Assists with the preparation, presentation, decoration and storage of food items
    • Prepare ingredients for cooking, including portioning & chopping. Wash and peel fresh fruits and vegetables. Weigh, measure, and mix ingredients.
    • Attends and participates in daily briefings and other meetings as scheduled
    • Prepares in advance food, beverage, material and equipment needed for the service
    • Sets, cleans and re-sets his/her working area
    • Ensure good food hygiene and safety at all times
    • Reports maintenance issues to chef in charge
    Previous experience in the UAE is preferred

    If you think you fit the bill, APPLY NOW! 

    https://www.catererglobal.com/job/commis-1/media-one-hotel-job94876296

    location:

    Abu Dhabi, United Arab Emirates

    skills:

  • Sales Coordinator

    Caterer Global LTD

    description:

    A Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business.


    What will I be doing?

    As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:

    • Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximise revenue
    • Understand fully the hotel amenities, packages and promotions
    • Generate and develop sales leads and contact potential clients to build business relationships
    • Produce quotations and written confirmation to all clients
    • Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
    • Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business
    • Arrange and carry out Hotel show rounds

    What are we looking for?

    A Sales Coordinator serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

    • Excellent communication skills
    • High level of IT skills, including Excel, PowerPoint, and Word
    • Proactive approach to meeting deadlines and targets
    • Excellent organisational and administration skills

    It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

    • Previous experience in a sales role
    • Relevant degree, in a sales or business discipline, from an academic institution


    What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    https://www.catererglobal.com/job/sales-coordinator/hilton-bahrain-job94868386

    location:

    Manama, Bahrain

    skills:

  • Barista

    Caterer Global LTD

    description:

    About us

    At InterContinental® Hotels & Resorts our role is to put the glamour into international travel. We look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.

    Located in the business and leisure hub of the city, InterContinental® Regency Bahrain offers its guests the perfect location from where to explore the exciting face of Manama. The hotel offers 304 spacious rooms including 4 club floors and 36 luxurious suites. Each room is designed to meet the needs and the expectations of the modern traveler. From sophisticated dining experiences to a taste of traditional romance, InterContinental® Regency Bahrain offers its guest new tastes and unique gourmet treats. With a wide selection of dining options ranging from international, Italian, steakhouse and lounges, InterContinental® Regency Bahrain promises to delight your palate.

    Your day to day

    At the moment we're looking for a Barista to join our energetic, enthusiastic and passionate team. As the friendly face of the hotel bars, a Barista will also be a helpful host, a local expert, and a proud brand ambassador. Whether you’re preparing drinks exactly as our guests want or serving them delicious food, you’ll be devoted to creating relaxing, memorable experiences. The ideal candidate is a true professional with a passion for coffee and other beverages.

    What we need from you

    • Should have at least 1-2 years’ experience in hospitality industry in 4-5 star hotel
    • Demonstrated ability to execute all classic style coffees and different coffee techniques
    • Should have excellent knowledge about spirits and wines
    • Good skills in customer service

    What we offer

    You’ll join a team passionate about delivering memorable experiences that make our guests feel special, making InterContinental® Regency Bahrain a great place to work. In return we'll give you a competitive financial and benefits package, hotel discounts worldwide and the chance to work with a great team of people. Most importantly, we'll give you the Room to belong. So what's your passion? Please get in touch and tell us how you could bring your individual skills to us.

    Join IHG Careers Bahrain

    https://www.catererglobal.com/job/barista/intercontinental-regency-bahrain-job94815271

    location:

    Manama, Bahrain

    skills:

  • Floor Supervisor

    Caterer Global LTD

    description:

    Job Title:

    Floor Supervisor

    Dept:

    FOH

    Location:Line Manager:

    Outlet General Manager / Assistant Restaurant Manager


    Job purpose:

    A Floor Supervisor is not just being someone who supervises the work of others according to the sequence of service, make sure guests are satisfied, but also responsible for coaching, resolving issues and serving as a link between subordinates and upper management. His / her duties include assisting the Outlet Manager in an assigned management tasks set by the Outlet Manager.

    He/she takes full charge of the branch during the low sales operations (should be communicated to director of operations).

    Role and Responsibilities

    1.Maintaining Standard Procedure

    a.Ensure that all policies and procedures are followed in his or her Outlet as mentioned in the ‘Qoot Operations Manual’.

    b.Never change any policies, standards, and or specifications of the operation.

    c.Accept full responsibility of a change in policy, standards, specifications of operations.

    d.Be committed to implement production standards. Understanding that these have been developed to enhance the brand.

    2.Daily Operations Duties

    Opening Duties: The Floor Supervisor is responsible to follow up on the opening checklist preformed by the person in charge of opening. He/she should follow up on all the required tasks such as:

    a.Maintenance

    b.Staff needs.

    c.Briefing direction

    d.Reservations direction

    e.Newcomers trainee training follow-up

    Closing Duties: The Floor Supervisor is responsible to follow up on the closing checklist performed by the person in charge of closing. He should follow up on all the required tasks such as:

    a.Labor cost during closing period (avoid overstaffing)

    b.Debrief directions.

    c.Logbooks follow up and proper reporting.

    d.Correct and mistake free cash settlement.

    e.Handle end of day financial reports.

    3.Cost Control

    a.Follow the ordering, purchasing, receiving, and storing procedures strictly.

    b.Always act in the best interests of the company with regards to minimizing costs (food, beverage, labor and all other rechargeable expenses)

    c.Receiving: floor supervisor is responsible to receive the goods and make sure that the quantities delivered are requested

    d.Manage inventory and breakages: follow-up on all the numbers and variances that appear during inventory. He/she is responsible of all calculations related to the variances (report appropriate deductions per department)

    4.Quality Control: Production and Service

    a.He/ she is responsible of checking the quality of the received food and beverage products at his/her outlet.

    b.Ensure all Received products are stored in their designated locations (dry store, cold rooms and freezers) properly and safely.

    c.Ensure that all food and beverage products are being consistently prepared and served according to the restaurant’s recipes, portioning, cooking and service standards.

    d.Periodically check the outlet stores so that a constant flow of food and beverage items is assured. (check expiry dates, spoiled produce, and report as necessary)

    e.Have a keen eye for detail and be constantly aware of the “total picture” within the restaurant.

    5.Guest Service Quality

    a.Is responsible for ensuring the entrance is never left unattended and all guest are welcomed in a friendly, smiling and enthusiastic way.

    b.Ensure that all guests feel welcome and are given responsive, friendly, and courteous service timings along the standards set for the restaurant.

    c.Fill in where needed to ensure that guest service standards are properly met.

    d.Verify that the guest receives the food and beverage quality set by the company.

    e.Participate in resolving all customer complaints, no matter how minor they are. Never think that wowing customers is by offers only.

    f.Making sure that the team is following the extra mile service with their guests during the service time.

    6.Cleanliness and Maintenance Responsibility’s

    a.Achieve company targets in appearance of his/her outlet, its sanitization and cleanliness through training of employees.

    b.Ensure that his/her outlet is impeccably clean, pleasant, and tidy.

    c.Ensure that the furniture and fixtures in his/her branch are clean and in good condition. Report any deterioration as quick as possible.

    d.Be responsible about the restaurant’s properties from misuse by staff or guests.

    e.Should watch for chipped smallware (china and glassware) and ensure that it is taken out of circulation immediately. Should co-ordinate closely with the stewarding staff. Report problems to the Outlet manager as appropriate

    7.Financial Responsibility

    a.Actively participate in making the restaurant a profitable operation, and constantly find ways to maximize revenues at all times. Be creative and always eager to come up with new ideas.

    b.Control cash and other receipts by adhering to cash handling and reconciliation procedures in according with company policy and procedure.

    c.Is responsible to reach the daily target which is related to the monthly target by following the upselling procedures to increase the guest’s average check.

    d.Cash collection: the floor supervisor is in charge to maintain a healthy cycle of delivering cash to the responsible person.

    Key Performance indicator (KPI)

    Weighting (%)

    must add up to 100%

    Health & Safety Audit Rating

    10

    Brand Audit Score

    40

    P&L Results

    10

    CRM reports (Mystery diner, 3rd party platform

    40

    Total

    100

    Qualifications and Education RequirementsA Bachelor/TS/BS degree or equivalent education in culinary science is required, or similar hospitality management Work EXPERIENCE:

    Must have at least 6 years of experience in the food services industry with at least two year in the same position, while experience in a multi-unit food service company or high-end casual dining venue is also preferred.

    Technical skills and KNOWLEDGE:

    -Epos

    -Scheduling

    -Training & Development

    -Specific brand cuisine & service standards

    -Customer relations

    Physical Requirement:

    -Ability to lift over 20 Kg on a regular basis.

    TRAINING & Certifications:

    Advance Food Hygiene Certificate

    Competencies

    Basic competency

    Technical competency

    Knowledge of Food & Beverage products

    Conduct staff briefings

    Written and spoken English

    Inventory checks

    Leadership skills

    Complaint Handling

    Basic Mathematics

    Computer skills – Windows, word, excel, outlook, POS & stock management systems

    Fanatical attention to detail

    Customer relations

    Managerial competency (for Managers only)

    Ability to read and analyzing some financial reports: cost control reports or others

    Training & Coaching ability

    https://www.catererglobal.com/job/floor-supervisor/sisban-food-job94793089

    location:

    Riyadh, Saudi Arabia

    skills:

  • Commis I and II

    Caterer Global LTD

    description:

    About us

    What is your passion? Whether you're into sports, fashion and adventure, at IHG we're interested in YOU! We love people who apply the same amount of care and passion to their jobs as they do their hobbies - people that help us create great hotels guests love. Crowne Plaza Bahrain, is in the heart of Bahrain's diplomatic area- the business district. It has easy access to Bahrain Financial Harbor, major shopping areas, the Souq and popular tourist attractions. Crowne Plaza Bahrain is always the perfect destination for our business guests. With 278 well appointed bedrooms including executive and deluxe accommodation for the discerning businessman, six Food and Beverage outlets and having one of the biggest convention centre in the city, Crowne Plaza is certainly the most preferred place to be.

    Your day to day

    Join us as a Commis I or II in Crowne Plaza Bahrain. We are looking for someone who has the passion to work in hospitality and will always put the guest at the center of everything he/she does at work. You will be responsible for the following duties and responsibilities: • Produces food of high quality according to standard recipes • Assists the CDP or DCDP with the preparation, presentation, decoration and storage of food items. • Prepares the daily mis en place and food production in different sections of the main kitchen. • Follow sthe instructions and recommendations from the immediate Superiors to complete the daily tasks. • Ensures the highest standards and consistent quality in the daily preparation. • Adheres to the food safety and brand standards set by the hotel. • Establishes and maintains effective employee working relationships. • Attends and participates in daily briefings and training as scheduled.

    What we need from you

    Diploma in Hospitality Management or related field At least 2 years experience in same field Knowledge in Food Safety and HACCP Good command of English is a must. Arabic language is an advantage

    What we offer

    And because the Crowne Plaza Hotels & Resorts brand belongs to the IHG® family of brands, you’ll also benefit from all of the opportunities that come from being part of a successful, global hospitality company with over 5,900 hotels in almost 100 countries around the world. So what's your passion? Please get in touch and tell us how you can bring your individual skills to IHG. To find out more about us or any other jobs with IHG please look at http://careers.ihg.com/ We are an equal opportunity employer.

    https://www.catererglobal.com/job/commis-chef/crowne-plaza-bahrain-job94746171

    location:

    Manama, Bahrain

    skills: