F&B Supervisor

Tasks, Duties And ResponsibilitiesMAXIMISE GUEST SATISFACTION AND PROFITABITLITY BY MANAGING THE RESTAURANT Managing all activities of the restaurant Achieves restaurant revenue goals by executing marketing and sales strategies as established in the business plan Assists in the implementation of sales promotions and to take action to increase sales Greets and seats guests, and ensures that they receive prompt, courteous and efficient service Seeks actively to greet guests upon arrival and departure, and to be visible during their time in the restaurant Looks for creative ways to promote and execute strong guest relations activities and procedures with regular and VIP guests Ensures that restaurant premises, FF&E, silver, glass, porcelain etc. is clean and in good working order Checks regularly to ensure guests receive efficient, knowledgeable and courteous service, and high quality products Maximises guest satisfaction by communicating customer specifications to kitchen Ensures readiness and compliance in case of last minute changes to reservationsMANAGE RESTAURANT SERVICE STAFF Manages all restaurant service staff Utilises leadership skills and motivation to maximise employee productivity and satisfaction Challenges employees to achieve optimum revenue and service per employee Monitors department’s overall service, interaction with other departments, and team work daily, and takes action to improveLAWS, REGULATIONS AND POLICIES Monitors and makes sure staff follows all applicable laws, especially in regards to food safety and sanitation, and alcohol regulationsSkillsAdvanced Knowledge of WinesBy applying you confirm you have these skills.