Sony Electronics Inc.
...

Claims Analyst

Job Title

Analista claims

Settore

Settore dell'elettronica

Luogo

San Diego, u.s.

Stipendio

Retribuzione lorda 32000.00 - 38000.00 € all'anno

Job Type

Tempo indeterminato

Orario di lavoro

Tempo pieno

Job Description

Sony Electronics, Inc. look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk.

This qualified individual will:

  • Perform A/R activities such as collection of invoices and disputes for SNA customers
  • Validate and process customer claims for dealer programs that have been offered by Marketing, including rebates, allowances, instant rebates, spiffs, price protection, MDF, and Volume Incentive Rebates
  • Validate and process customer claims for various reasons, including returns, shortages, pricing discrepancies, etc.
  • Match customer deductions with credits to ensure related items are properly reconciled and closed out in the customer’s AR balance
  • Work with internal departments as needed, including Sales and Product Marketing and warehouse, to validate and/or resolve questions or issues on customer’s A/R
  • Escalate issues to AR management as needed
  • Work with offshore teams performing back-office transactions and processing
  • Perform Data Entry as needed
  • Assist with maintaining customer sales programs

Minimum Requirements

  • At least 2 years of external accounts receivable management and customer chargeback processing experience
  • Strong organizational and time management skills
  • Strong communication skills, including verbal and written, for internal and external customers required
  • Intermediate to advance skills with Windows, including Outlook, Word, Excel and PowerPoint
  • Must demonstrate high attention to detail
  • Experience with key retailers with ex. Target, Amazon, Walmart , etc. 
  • Experience as a Subject Matter Expert
  • User acceptance testing
  • Systems requirements gathering and defect resolutions experience
  • Data reporting analytics

Preferred Requirements

  • SAP R/3 experience is preferred
  • Understanding and knowledge of consumer products and trade programs preferred
  • Analytical skills and prior audit
  • Order to cash cross functional projects experience


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