Administration - Cardiology receptionist - work from home

Autore :

JORA

Figura professionale :

Receptionist

luogo :

Melbourne, Australia

Tipo di contratto :

Tempo indeterminato

Orario di lavoro :

Tempo pieno

Stipendio :

Retribuzione lorda 25000.00 - 35000.00 all'anno

Descrizione

Dr Rudd Cardiology prides itself in its commitment to providing high quality customer service and care. The rooms host a Cardiologist as well as a variety of cardiology services 

The opportunity: 

We are seeking a Medical administration who is keen to work from home for a busy Cardiology clinic.

Hours per Fortnight are 76 hours (full time ) (Monday – Friday) /part time applicants are welcome to apply.

Skills and Experience:

Desirable: 

  • Previous experience in health sector .
  • Awareness of National Safety and Quality Health Service Standards.
  • Experience using medical practice software including Healthtrack and billing .
  • two years experience in a health administrative role involving clerical and customer service duties.
  • Previous experience in a clinical consulting practice .

Essential: 

  • The ability to follow instructions and report back to practice manager the task done / needed to be done on a daily basis
  • Excellent computer literacy in particular Microsoft Word, Excel and Outlook .
  • The ability to perform under the pressure of a busy clinic to be able to meet the deadlines.
  • The willingness to learn a variety of skills required as an assistant to help the cardiologist with typing the reports .
  • Excellent organisational skills.
  • Excellent communication skills, written and verbal.
  • Ability to communicate respectfully with a diverse range of people.
  • The ability to maintain a high level of professionalism and confidentiality under stress.
  • The ability to work both individually and in a team environment.
  • Excellent time management skill.
  • The ability to plan and prioritize workload.
  • Excellent problem solving skill and willingness to learn and implement a variety of different problem solving approaches to the same problem.

Key Responsibilities:

  • Ensure smooth running of the practice.
  • Facilitate and support change and improvements within the team.
  • Assist with Consulting Room resource planning and department rostering.
  • Maintenance of booking system.
  • Communication of information to GPs & hospital departments including consulting and theatre bookings.
  • Billing and account management for practice
  • Participate in regular meetings with practice manager and team members to ensure monitoring of resources and essential communication occurs.
  • Answer the telephone in a courteous and professional manner.
  • Make patient appointments.
  • Liaise with patients and their families in a compassionate manner.
  • Liaise with Doctors, Medical Specialists and other health professionals and their staff.
  • Ensure client confidentiality is respected.
  • Process referrals both in writing and electronically.
  • Fax, scan, email and file documents.
  • Type and prepare documents as required with a high level of accuracy.
  • Process incoming written and electronic mail.
  • Patient file management.
  • Maintain appropriate stationery and clinical supply levels at all times.
  • Contribute to the cleanliness of the practice.
  • Assist doctors to the practice with setting up health funds and Medicare applications.
  • Any other administrative duties as directed by the Practice Manager and the Director.
  • Assisting cardiologist with some basic technical cardiology services as per cardiologist instructions as required .( training will be provided to successful applicant .)


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