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Legal Secretary

If you're looking for a position where you'll be eager to start immediately, we have a confidential client looking for a highly-skilled and driven Legal Secretary. Take the next step in your career and become a part of a dynamic, growing company with this incredible Legal Secretary opportunity. If you are passionate about the legal field and enjoy multitasking, this may be the Legal Secretary role for you. Located in the San Francisco, California area, a full-time Legal Secretary vacancy is looking to be filled.Key responsibilities- Coordinate the resolution of files and assist attorneys in an efficient and effective manner- Strong communication skills required to communicate with clients effectively and efficiently over the phone- Update calendars and billing sheets and provide improvements when necessary- Administer assigned files and deliver legal services under attorney supervision- Apply extensive knowledge of legal procedures- Contribute resources for several attorneys- Complete administrative tasks as necessary- Organize client interaction- Address clients with legal correspondences- Should be knowledgeable of word processing and spreadsheets- Skilled at time management- Knowledge in database management- Labor law experience- Health & health care law experience preferred- Solid understanding of litigation- Proficient in local jurisdictional and federal court rules and procedures- Knowledgeable about and experienced with legal correspondence and court filing procedures is a plus- Excellent oral and written communications skills

Robert Half • San Francisco, U.S.

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H&M Retail Department Manager

Job DescriptionOverall Job Summary: A Department Manager is responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department. The role will ensure that you have the Best Team and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The role will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.This position within our Store and Sales Function and reports to our Store manager, and has the following direct reports: Department Supervisor, Sales Advisor.Core Responsibilities includes but is not limited to: Sales and ProfitThe Department Manager is responsible for supporting the Sales and Profit goals in the store by setting a plan to deliver the Best Customer Experience in the department.Regularly analyze and follow up on Sales & Profit KPIs for the department with the Visual Merchandisers. Secure that actions are taken to maximize selling. Support the Visual Merchandisers with these actions by securing the hours and staff needed for a successful executionTogether with the store management team, set the hours plan for the department in line with the sales budgetTogether with the store management team, ensure proper scheduling for the department to maximize conversion and enable commercial activities (department moves, Sales, Deals, etc.) keeping within the frame of the hours planPlan and prioritize actions together with your team that have a clear impact on sellingEnsure the department’s execution continuously meets H&M standards and follow up using the Store Experience Tool (S.E.T.)Together with the visual team you ensure the implementation of the Commercial Handbook for the departmentEnsure Store Operations and Best Practices are followed in the department and throughout the store. This includes, but not limited to: truck planning, intraday, garment care, etc.Ensure H&M Customer Service standards are delivered at all times through active coaching of Sales Advisors and leading by exampleEnsure the maintenance of the department is managed in a cost-efficient way to meet H&M standards and initiate actions accordingly with the store management teamActively prevent loss and ensure the department follows appropriate safety and security guidelinesGive input to the Store Manager and District Teams on allocation and replenishment to secure a good garment level in the department according to sellingInform the Store Manager of any potential risks, threats, and opportunities related to the competitor landscapePeople and TeamsThe Department Manager will ensure the Best Teams and support their development, as well as work with succession planning, talent development, and structured performance management for the team based on results, values, and leadership. The role will work in accordance with legal requirements and H&M standards, policies, and procedures to meet the expectations of customers and colleagues.Manage the recruitment, training, development and succession planning for the department team in line with H&M ROTD best practicesEvaluate and manage the performance of the Department team members; give regular feedback, execute dialogues, development plans, and follows ups and take actions to improve performance and develop the teamActively work with a talent pipeline within the Department/store to support the business needsEnsure clear communication to Store team on business performance, company culture, and training focuses through daily Behind the Seams Meetings and participating in weekly Leadership MeetingsEnsure that health & safety, legal, and security issues are being handled to H&M standards and local laws, securing the employee and customer safety at all timesCarry out supervisory responsibilities in accordance with H&M policies and applicable laws including time off requests, pay, location or title changes, conducting terminations & corrective actions, and making employment decisionsAbility to maintain overall store responsibility in absence of Store ManagerStrengthen our Company Culture by promoting feedback in our daily work and coach your team to do the same Additional Accountabilities:Assist Store Manager with sales and profit responsibility for the storeAccurate recording of sales figures and hoursQualificationsHigh School graduate or equivalent; Associates or Bachelors Degree is preferredMinimum of 2 years of retail management or comparable experienceAbility to lift in excess of 20 poundsAbility to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distanceAbility to climb a ladder and use a step stoolAbility to coach and counsel staff on performance management and progressive discipline techniquesOpen availability including evenings and weekendsBasic computer skills such as browser navigation, software interaction, and data entry are neededMinimal travel required (i.e. Workshops)

H&M Hennes & Mauritz AB • Auburn Hills, U.S.

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Patent Litigation Secretary

The qualifications for the position are the following: 4+ years of experience as a litigation legal secretary; exposure to IP litigation is preferred (including filings with PTAB and U.S. District Courts); preparation of various pleadings including discovery, law and motion matters, and trial documents; desired knowledge of e-filing using CM/ECF and, ideally, TEAS; and adept at providing general administrative support.The annual base salary range is $80,000 – 95,000+/yr, DOE, and the benefits offered are very generous. 37.5 hour work week. For confidential consideration, please email resume to Jon Lucchese, Vice President for Permanent Placement Services Department, at jon.lucchese‹at›roberthalf‹dot›com . Thank you!- 5+ years of prior relevant experience- Proven knowledge of court filings- Solid understanding of World Intellectual Property Organization (WIPO)- Civil procedure experience preferred- Comprehension of Patent - US Prov - Utility - Des - PCT- Knowledge of litigation calendar management- Wide ranging experience with patent intellectual property- Well-founded grasp of court rules- Previous experience working with civil litigation- Earlier work involving trademark intellectual property- Good understanding of IP litigation- Prior experience with trial preparation- Hands-on experience with trademark infringement- Solid understanding of USPTO filings- Assist attorneys experience- Experience with CM/ECF- Practical knowledge of e-Filing- Skills in litigation legal secretary- Quality experience with Federal rules- General familiarity with federal courts- Experience with service of process- Strong familiarity with civil litigation- Exceptional time management skills preferred- Knowledgeable about and experienced with legal correspondence and court filing procedures is a plus- Strong understanding of spreadsheets and word processing is preferred- Ability to communicate verbally and in writing effectively throughout all levels of the company- Possess adequate knowledge and understanding of local jurisdictional and federal court rules and procedures- Expertise in database managementBecome part of this dynamic, growing firm and take the next step in your legal career. We want to hear from any candidates out there who are eager to work in a strong team-oriented environment.

Robert Half • Oakland, U.S.

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Lease Manager

Job DescriptionAs a Lease Manager, you are responsible for the management of the store portfolio for your landlord key account in your assigned geographic region in the US. This role will be responsible for enabling long term Omni growth by optimizing the existing portfolio by Lease actions for existing stores (renegotiations, rebuilds, extensions and terminations) and identifying top locations for new stores. Key objective to obtaining the best possible deals by negotiating lease contracts with property owners.As a lease manager, you work with both internal and external collaboration, always with the future of the forever changing retail world in mind.This position is based in NY, NY within our Expansion Function and reports to our Expansion Manager US.Core Responsibilities includes but is not limited to: Create growth strategy by developing and maintaining the road map for the geographic region.Ensure full potential in geographic region is mapped and added to the roadmap.Secure competition is continuously mapped.Responsible for creating and following up on pipeline.Enable the optimization of each deal’s selling, location and profitability.Recommend the full business case in terms of fit with market strategy, location requirements, commercial idea, configuration of space, economic and legal terms and present ready negotiated business cases for approval by country management.Coordinate in a positive and collaborative way with other functions before finalizing the negotiations (construction, Store Design, accounting, HR, marketing, merchandising, visual, security, etc.).Assist in facilitating the deal through the legal and construction process.Ensure that the portfolio is commercially competitive in the geographic area.Negotiate lease actions for existing stores (breaks, terminations, lease term, extensions, rent reductions).Proactive in looking for ways to improve the portfolio, keeping in mind long term impact.Work in close collaboration with the Expansion Manager to set and implement the strategy in your market.Collaborate with Expansion Manager to secure the best overall result for the business.Understand involvement of all other stakeholders and secure their input in the project time plan and service scope delivery.QualificationsWhat You’ll Need to Succeed: Bachelor or Master’s Degree in Real Estate, Business/Economics or similar3+ previous leasing skills and good legal understanding highly desiredStrategic planning and long-term visionStrong Planning & OrganizingMulti-tasker with strong prioritization skillsAble to remain calm and positive in difficult situations and under pressureBalance between long-term and short-term planningGood financial understandingExtremely results driven individualKnowledge in MS Office, more specifically Outlook, Excel, PowerPoint, Power BI and MS TeamsAmbitious, competitive and humble and value having your own responsibilityStrong analytical skills and a strong track record of resultsStrong communication skills and the ability to influence decision makingSocially confident in negotiations and are not afraid to leave your comfort zonePlease list if a driver’s license is needed for the role, and if frequent travel is required for the role.Required domestic travel up to 60% or time. Some international travel may be required at times.

H&M Hennes & Mauritz AB • New York, U.S.

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H&M Retail Sales Advisor - Seasonal

Job DescriptionTitle: Sales Advisor Function: Sales Department: Store Reports to: Department Manager, dotted line to Department Supervisor You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge. You create an environment that is easy for our Customers to shop through Store Operations and Great Garment Care. By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies, procedures and legal requirements. By acting in line with our Values and being a role model, you contribute to H&M’s business success. Role responsibilities include, but are not limited to: Best Customer Experience You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge. Direct Customer Service Demonstrate the 5 basic demands to greet and engage with our customers in the service areas and on the sales floor Apply a ‘Heads up’ approach – be aware of customers that require assistance and offer help Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, promoting campaigns, offers, activities and company initiatives (i.e., sustainability efforts, garment collecting) Sales & Profit You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You create an environment that is easy to shop through Store Operations and Great Garment Care. You follow all required H&M procedures, routines and best practices in all areas of the store, so sales goals can be reached Store Operations Keep the fixtures full and tidy regularly throughout the day to maximize sales Ensure great garment care to sell the products in their best condition at the right time Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales Ensure all areas of the sales floor and back of house are always clean and tidy, this includes but not limited to: Maintaining cleanliness of, and sweeping on sales floor, fitting rooms, and BOH areas Dusting all counters/hard surfaces, removes all spills, trash and debris from store Maintaining the cleanliness of employee kitchen areas including cleaning/disinfecting surfaces Maintaining cleanliness of all bathroom facilities on an as needed basis Garment Processing Procedures Actively process, stock and replenish garments on sales floor and stock room Fold, hang, display and merchandise garments per H&M guidelines to maximize selling opportunities Unload delivery truck, receive, open & unpack merchandise and label merchandise with security tags within efficiency time goals Cash Handling Procedures Handle payments and returns Ring on the register, report & handles all required transactions, issue receipts & fold and place merchandise in appropriate bag following the register best practice routine Policy and Safety Routines Follow all procedures and routines regarding safety, security and administrative processes in all areas of the store Execute reductions, price changes, and transfers Best Team By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies and procedures and legal requirements. Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment Give honest and constructive feedback to your colleagues to develop their skills Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues and customer safety at all times Minimum Qualifications: High School graduate or equivalent preferred 6 months of experience in customer service, preferred Ability to lift in excess of 20 pounds Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance Ability to climb a ladder and use a step stool  Requirements:  Excellent customer service skills Ability to recognize and execute selling opportunities Ability and willingness to run a cash register Good communication and organizational skills Ability to multi-task in a fast-paced environment Ability to take initiative to complete tasks and solve problems Ability to meet deadlines Ability to manage time and prioritize Must be able to work a flexible work schedule including nights and weekends

H&M Hennes & Mauritz AB • Pineville, U.S.

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Employee & Labor Relations Specialist

Job DescriptionOverall Job Summary:  The Sales Market Employee Relations Specialist is responsible for maintaining a clear overview of Employee Relations activity for designated areas of the US while providing escalated support to Sales Market and Area teams within an assigned Market. Assists in creating and implementing policies and procedures, ensures that management is consistently following company values and standards, and assists with employment law related cases countrywide.This position is based in Secaucus, NJ or Los Angeles, CA depending on assigned Market. The role sits within our Human Resources Function and reports to our Country Employee Relations Manager.Core Responsibilities includes but is not limited to:Proactively partners with Sales Market HR Managers, Area HR Managers and Store Managers to develop their skill and knowledge on properly handling Employee Relation issuesProvides direction, developmental support, guidance and feedback to Area Sales Managers and Sales Market Managers, as needed, regarding employee issues.Responsible for ensuring all employee related issues and concerns are properly addressed and acting proactively to prevent widespread ER concerns or problems, in partnership with Country ER ManagerProvides regular business insight reporting to key business leaders on employee relations activity and trends in designated marketEnsures all employee issues are taken care of in a timely, fair, consistent and confidential way, to meet legislation and H&M’s employment standards. Partners with Country ER Manager, as needed, on escalated cases.Maintains case documentation in identified Company database, in compliance with all Company and legal requirementsIndependently approves corrective action steps and the termination of employment, on sensitive or escalated cases.Provides leadership coaching on performance management process, including the company’s progressive discipline process, to ensure consistency in content and deliveryEnsures that stores are accurately utilizing termination and exit tools to complete terminations in accordance with H&M policy.Counsels managers on suspensions and terminations related to violence in the workplace, drugs and alcohol, sexual harassment/harassment, FMLA, ADA, discrimination and other sensitive employee issuesInvestigates and provides Legal summary for all attorney letters, agency claims and lawsuits within designated market, in partnership with Country ER ManagerEnsures completion of investigations for harassment/discrimination or other policy violations, with partnership of Country ER Manager where appropriate.Regularly works on process improvement projects related to Human Resources, Employee Relations and other key business functionsRegularly monitors identified law monitor tools/websites for designated market to ensure a comprehensive understanding of emerging legal trends and legislation. Assists in communicating any changes in company policy or State or Federal laws to Store, Area and Sales Market teamsProvides state specific overviews during expansion and remodel project plansAssists with the design, implementation and facilitation of key educational materials to mitigate risk to the CompanyCompletes and follows up on ER routines and ensure compliance with State and Federal laws for all stores in designated region. Research and counsels managers on Worker’s Compensation cases for termination/FMLA/ADA concerns.Attends legal depositions and mediations, as required.Direct liaison between external counsel and Country ER Manager. Additional Accountabilities:  No direct accountability; however, decisions made have a financial impact on the company.QualificationsWhat You’ll Need to Succeed:Bachelor’s Degree in HR preferred, or relevant experience in related fieldMinimum 3 years’ experience in multiunit Store HR or Training role specifically dealing with employee coaching and counseling with employee relations, benefits, payroll, recruiting and training.Minimum 3 years in a retail management positionProfessional HR certification desiredUnion knowledge and/or experience preferred.Detailed knowledge of legal requirements including Title VII, FLSA, FMLA, ADA, FCRA, etc.Ability to communicate and work with all levels of employees.Skilled at solving conflicts in a direct but positive way.Ability to be neutral and confidential and deal with sensitive information.Ability to provide leadership through our shared values.Management experience and/or detailed knowledge about the various aspects of Human Resources.Strong knowledge of H&M HR practices, policies and guidelines.Exceptional customer service and interpersonal skills.Proven organizational and analytical skills.Is flexible and able to travel up to 20% of the time

H&M Hennes & Mauritz AB • Secaucus, U.S.

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Part Time Retail Sales Advisor

Job DescriptionBEST CUSTOMER EXPERIENCEYou are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge.DIRECT CUSTOMER SERVICE• Demonstrate the 5 basic demands to greet and engage with our customers in the service areas and on the sales floor• Apply a ‘Heads up’ approach – be aware of customers that require assistance and offer help• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, promoting campaigns, offers, activities and company initiatives (i.e., sustainability efforts, garment collecting)SALES & PROFITYou are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You create an environment that is easy to shop through Store Operations and Great Garment Care. You follow all required H&M procedures, routines and best practices in all areas of the store, so sales goals can be reachedSTORE OPERATIONS• Keep the fixtures full and tidy regularly throughout the day to maximize sales• Ensure great garment care to sell the products in their best condition at the right time• Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales• Ensure all areas of the sales floor and back of house are always clean and tidy, this includes but not limited to:o Maintaining cleanliness of, and sweeping on sales floor, fitting rooms, and BOH areaso Dusting all counters/hard surfaces, removes all spills, trash and debris from storeo Maintaining the cleanliness of employee kitchen areas including cleaning/disinfecting surfaceso Maintaining cleanliness of all bathroom facilities on an as needed basisGARMENT PROCESSING PROCEDURES• Actively process, stock and replenish garments on sales floor and stock room• Fold, hang, display and merchandise garments per H&M guidelines to maximize selling opportunities• Unload delivery truck, receive, open & unpack merchandise and label merchandise with security tags within efficiency time goalsCASH HANDLING PROCEDURES• Handle payments and returns• Ring on the register, report & handles all required transactions, issue receipts & fold and place merchandise in appropriate bag following the register best practice routinePOLICY AND SAFETY ROUTINES• Follow all procedures and routines regarding safety, security and administrative processes in all areas of the store• Execute reductions, price changes, and transfersGeneral InformationBEST TEAMBy sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies and procedures and legal requirements.• Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment• Give honest and constructive feedback to your colleagues to develop their skills• Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues and customer safety at all timesQualificationsHigh School graduate or equivalent preferred• 6 months of experience in customer service, preferred• Ability to lift in excess of 20 pounds• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance• Ability to climb a ladder and use a step stool REQUIREMENTS:• Excellent customer service skills• Ability to recognize and execute selling opportunities• Ability and willingness to run a cash register• Good communication and organizational skills• Ability to multi-task in a fast paced environment• Ability to take initiative to complete tasks and solve problems• Ability to meet deadlines• Ability to manage time and prioritize• Must be able to work a flexible work schedule including nights and weekends

H&M Hennes & Mauritz AB • New York, États-Unis

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Seasonal Part Time Retail Sales Advisor

Company DescriptionYou are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store.You always put our customers’ first and offer assistance and share your Product and Fashion knowledge.You create an environment that is easy for our Customers to shop through Store Operations and Great Garment Care.By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers.You work in accordance with H&M standards, policies, procedures and legal requirementsBy acting in line with our Values and being a role model, you contribute to H&M’s business success.No matter what your role may be at H&M – WHAT you do is as important as HOW you do it.Job DescriptionBEST CUSTOMER EXPERIENCEYou are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge.DIRECT CUSTOMER SERVICE• Demonstrate the 5 basic demands to greet and engage with our customers in the service areas and on the sales floor• Apply a ‘Heads up’ approach – be aware of customers that require assistance and offer help• Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, promoting campaigns, offers, activities and company initiatives (i.e., sustainability efforts, garment collecting)SALES & PROFITYou are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You create an environment that is easy to shop through Store Operations and Great Garment Care. You follow all required H&M procedures, routines and best practices in all areas of the store, so sales goals can be reachedSTORE OPERATIONS• Keep the fixtures full and tidy regularly throughout the day to maximize sales• Ensure great garment care to sell the products in their best condition at the right time• Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales• Ensure all areas of the sales floor and back of house are always clean and tidy, this includes but not limited to:o Maintaining cleanliness of, and sweeping on sales floor, fitting rooms, and BOH areaso Dusting all counters/hard surfaces, removes all spills, trash and debris from storeo Maintaining the cleanliness of employee kitchen areas including cleaning/disinfecting surfaceso Maintaining cleanliness of all bathroom facilities on an as needed basisGARMENT PROCESSING PROCEDURES• Actively process, stock and replenish garments on sales floor and stock room• Fold, hang, display and merchandise garments per H&M guidelines to maximize selling opportunities• Unload delivery truck, receive, open & unpack merchandise and label merchandise with security tags within efficiency time goalsCASH HANDLING PROCEDURES• Handle payments and returns• Ring on the register, report & handles all required transactions, issue receipts & fold and place merchandise in appropriate bag following the register best practice routinePOLICY AND SAFETY ROUTINES• Follow all procedures and routines regarding safety, security and administrative processes in all areas of the store• Execute reductions, price changes, and transfersGeneral InformationBEST TEAMBy sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies and procedures and legal requirements.• Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment• Give honest and constructive feedback to your colleagues to develop their skills• Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues and customer safety at all timesQualificationsHigh School graduate or equivalent preferred• 6 months of experience in customer service, preferred• Ability to lift in excess of 20 pounds• Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance• Ability to climb a ladder and use a step stool REQUIREMENTS:• Excellent customer service skills• Ability to recognize and execute selling opportunities• Ability and willingness to run a cash register• Good communication and organizational skills• Ability to multi-task in a fast paced environment• Ability to take initiative to complete tasks and solve problems• Ability to meet deadlines• Ability to manage time and prioritize• Must be able to work a flexible work schedule including nights and weekends

H&M Hennes & Mauritz AB • New York, U.S.

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2-Recovery Specialist

Yamaha has an excellent opportunity for a Recovery Specialist to join our Finance team in Cypress, CA. The Recovery Specialist is responsible for fraud investigations, bankruptcies, legal accounts, customer billing disputes and dealer chargebacks on Yamaha financed Powersports and Marine products.  Specific duties include, but are not limited to:Research, detect, conducts and resolve fraud investigations. Gather evidence, suspect information and documentation to investigate the alleged fraud. Initiate reports with law enforcement agencies. Prepare and complete SAR’s reports, maintain confidential and sensitive information. Arrange payments and coordinate restitution with the court and attorneys, when needed. Work with law enforcement and repossession vendors to recover impounded/seized collateral.Perform employment, address, phone and SSN verifications. Verifies other information given by the applicant prior to approval. Identify fraud trends and potential risk.Accurately document, flag and update accounts efficiently, promptly and review reports daily. Track and maintain up to date logs for bankruptcy, frauds, billing disputes. Generate reporting for management. Make suggestions to management to enhance the process and procedures if needed.Review and request supporting documents for billing disputes. Perform research and resolution. Handle correspondence, emails, inbound and outbound calls. Contact dealers and process chargebacks when needed.   Review follow up and approve; plan confirmation, motions, reaffirmation agreements, objections, payments, dismissals and discharges. Monitor active bankruptcies. Assess the market value of the collateral. Recommend recovery of the collateral on dismissed or discharge cases, in accordance with bankruptcy procedures and laws.Assist with BSA/AML and internal audits.Build solid professional relationships with law firms, law enforcement agencies, repossession vendors, other internal departments.Understand and adhere to company policies and procedures. Comply with all state, & federal laws and regulations with regards to appropriate contact/dialogue with customers.Understand and comply with all the state bankruptcy regulations and federal laws.Process referral forms for attorneys and vendors.Assist back-up for the Collection Specialist, Repossession Administrator and Remarketing Administrator.High degree of autonomy and authority to effectively work together with attorneys, law enforcement agencies and repossession vendors. The Recovery Specialist should be able to understand and comply with all the state bankruptcy regulations and federal laws. High degree of decision making to execute prudent decisions and to review documentation in a timely manner to ensure compliance.Other duties assigned.Exercise good judgment and sense of urgency to identify potential fraud. Knowledge and Experience Requirements:Associates degree or equivalent combination of education/experience required.4+ years of experience in collections, bankruptcies, fraud in Credit Card, Powersports and/or Auto Finance Industry preferred.Strong knowledge of the Bank Secrecy Act, USA Patriot Act, anti-money laundering, OFAC and the Fair Debt Collections Practices Act.Strong knowledge of multi-state bankruptcy guidelines.Strong knowledge in fraud investigations, fraud prevention and financial crimes.Strong knowledge on impounds and seizures.Strong written and verbal communication skills. Proficiency in MS Office (i.e., Word, Excel, Power Point, Outlook, etc.).Excellent communication skills and professionalism.Strong organizational and interpersonal skills.Strong problem-solving skills.Ability to prioritize, multitask, meet deadlines with accuracy and adapt quickly to changes in a fast-paced environment.Ability to handle difficult conversations with patience.

Yamaha Motor Co. USA • Cypress, u.s.

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