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Welcome Desk Agent

Job QualificationsIdeally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience of customer service experience or front desk experience in the hospitality industry. Should be a holder of the 'Clefs d'Or'. Good problem solving, organizational and interpersonal skills are a must.Key Areas of ResponsibilityDirects and coordinates all marketing activities and to communicate these activities throughout the hotel.Maintains the Daily Logbook.Reports “Lost and Found” items.Delivers the brand promise and provide exceptional guest service at all times.Provides excellent service to internal customers as appropriate.Be familiar with the hotel’s products and services and policies.Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.Maintains positive guest and colleague interactions with good working relationships.Personally, and frequently verifies that guests are receiving the best possible service during check-in and check-out.Ensures that guest history records are accurately maintained, and all repeat guests are pre-registered.Meets and greets all guests and assists with registrations.Ensures the strict control of room keys.Ensures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.Prepares welcome cards and keys for arrival FIT guests.Ensures accurate knowledge of hotels and the tourism in Singapore.Reports “Lost and Found” items.Works closely with other Front Office personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.Supports and embraces the spirit of “We work through Teams”.Verifies arrival and departure details and arranges luggage handling and transportation and other services requested by guests.Ensures an understanding on the sequence of duties related to Royal Family visits. Accords protocol with Royal Family visits. Supports the implementation of The People Philosophy, demonstrating and reinforcing GHM’s Values and Culture Characteristics.Ensures high standards of personal presentation and grooming.Exercises responsible behavior at all times and positively representing the hotel.Responds to changes in the Rooms function as dictated by the industry, company and hotel.Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.Attends training sessions and meetings as and when required.Carries out any other reasonable duties and responsibilities as assigned.

Caterer Global LTD • Doha, Qatar

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Content Creator / Graphic Designer

Job SummaryWe are looking for a Content Creator who is also a Graphic Designer. As a storyteller, you develop storyboards and write copy for videos, infographics and ads. As a graphic designer, you oversee the entire process of visualizing and creating graphics including illustrations, logos, layouts and photos.You’ll be the one to shape the visual aspects of our videos & graphics. Your design should be on-brand and capture the attention of those who see them and communicate the right message. For this, you need to have a creative flair.Ultimately, you will help us reach our target audience by delivering both useful, inspiring and appealing messages and designs about our company and products.What are my responsibilities?Prepare rough draft of designs and present ideas. Ensure final graphics and layouts are visually appealing and on-brand Research industry-related topics. Conceptualize visuals based on storyboards and requirementsPrepare well-structured storyboards, content draft and marketing copy to promote our products and solutionsCreate (and ability to edit) videos, illustrations gif, infographic, images, brochures, flyers, banners, reports and other designsWhat do I need to qualify for this job?Excellent writing and editing skills in English. An eye for aesthetics and details. Must be able to prioritize and multitaskExperience as a content creator or copy writer and at ease developing engaging messaging, storyboards, narrativesOutstanding team player who takes initiatives and is results-orientedAt least 3 years of proven experience in Graphic DesigningA strong portfolio of videos (animations, photo-videos, editing), illustrations and other graphics. Must be at ease with design software : InDesign, Photoshop, Dreamweaver, Illustrator etc

EDARABIA • Dubai, Emirati Arabi Uniti

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Copywriter

About this role:Seasoned copywriting professional, who develops brand and product content to support and contribute to developing marketing strategies. Responsible for identifying opportunities for improvement to enhance brand marketing and sales performance. Key Responsibilities:Collects macroeconomics, industry, and target market information to forecast market size.Establishes competitive product and service analysis, and market research of product consumer behavior and professional audience to develop product requirements and specifications.Participates in promotional activities or trade shows, working with developers, advertisers, or production managers, to market products or services.Identifies and develops near-term and mid-term business strategies relating to the development of new products, technologies, services, follow-on products, and/or industries to ensure profitability and positioning in the market.Initiates projects, tracks product/service development and develops product/service launch plans to effectively manage a product or service category's life cycle and ensure profitability.Focused in e-commerce, web content, product, and advertising copyEdits, updates, and writes technical and marketing content for the business unit.Responsible for managing execution of the website updates, search engine optimization (SEO), and product listings on third-party websites.Development of paid search (SEM) advertisements, emails, and other related technical and marketing projectsPartner with other Writers, Product Managers, Market Development, and eBusiness teams for all related information Required Qualifications:Bachelor’s Degree3 + years of experience in brand marketing copywriting experience. Preferred Qualifications:Excellent communication and organizational skillsPractical to substantial knowledge of Carrier organization, programs, or systems with the ability to make enhancements and leverage in daily work

Glassdoor Inc. • Springfield, Stati Uniti

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