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Hotel Duty Manager

Job SummaryTo provide supportive operational assistance to all departments; interact with guests, assisting their queries and complains.Job Responsibilities 1Contribute to the development and execution of the department’s short to mid-term plans to ensure alignment with the division’s strategic priorities and contribute to the development of annual business plans for the assigned areas of responsibility to support the achievement of financial objectives.Monitor, control and report key performance indicators related to the department, to track performance and recommend corrective actions.Manage the performance management, career progression and activities of direct reports by setting annual objectives, identifying training opportunities, mentoring, coaching and providing constructive feedback to improve their performance.Act for the achievement of the customer expectations and performance targets of the department.Work towards "go the extra mile" and deliver exceptional customer service, not just the minimum acceptable.Report and communicate on all pertinent matters affecting guest service and hotel operations.Coach the team so they can see how to meet the short term and longer-range plans of the business.Support through the daily management activities of the company's and brands values and culture.Implement the operational and service standards set out in the Corporate Standard; mediation of these standards to line managers.Close work with leaders in the team to support other team members and ensure they have a strong sense of direction.Job Responsibilities 2Manage the department's technical standards to ensure they comply with corporate policy and/or with industry practice.Close monitoring of costs and/or revenue generation to ensure business targets are achieved.Contribute to the management of measurements and targets, which assist with performance enhancement.Prepare management reports, as required, and contribution to the annual planning process for the department.Closely work with all team members so that productivity remains high, and the department is efficient.Check and monitor standards achieved and identification of areas which standards are not being met.Take care and precautions of company's assets and promotion of the security of personnel; corrective action where required.Develop associates through on-the-job training, input into recruitment, review and succession planning in your area.Control all staff during your duty and their work, design of work schedules and calculating working hours, assistance in drawing up the holiday schedule.Develop a very strong "sales & promotions" culture within the team to maximize in-hotel sales.Coordinate all departments so that service levels remain high throughout the shift.Coordinate preparations so that service and delivery is effective in the morning.Supervise property lock down and running of standard checks and verifications.Ensure outstanding personal presentation and of the team.Skills• Knowledge in Opera, Micros, Telephone Switchboard• Proficiency in Microsoft Office software: Word, Excel and PowerPoint• Strong presentation skills and communication skills.• Demonstrated capacity to work with an agile and open mind in a complex and multinational work environment alongside talented and strong-minded colleagues• Ability to work under pressure and be determined to meet calendar target• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.Job DetailsJob LocationQatarCompany IndustryHospitality & AccomodationCompany TypeUnspecifiedJob RoleHospitality and TourismEmployment TypeFull Time Employee Inc. • Doha, Qatar


Restaurant Shift Leader

Restaurant shift leaders are our first line of supervisors and we grow our employees from within. This position is designed to be an entry level management position. Restaurant shift leaders provide customers with friendly customer service. Other responsibilities include maintaining a safe environment for the restaurant, making and maintaining food products in accordance with health regulations and company standards, completing required paperwork accurately and timely, following company guidelines, operating all assigned equipment safely and efficiently, completing all store task and activities assigned by management, being timely and punctual with attendance, and maintaining personal grooming and appearance at all times.What Are We Looking For?Love's is a customer driven company. Because of this, we are looking for individuals who like a family atmosphere, have great attitudes, provide consistent customer service, can work in a team environment with a high sense of urgency.Your Road to Success can start here if you have:Customer first attitudePrevious experience as a retail shift leader or supervisorAbility to run a cash registerAbility to run accurate gas and diesel transactionsAbility to use calculator, computer, telephone, and other equipment as neededMust be able to properly lift, pull, and push up to 50lbs.Must be able to stand up for at least an 8 hour shiftMust be able to work a flexible schedule of nights, days, weekends, and holidaysBenefits: - Flexible Schedule - Life insurance - Competitive pay paid weekly - Holiday pay - Competitive Medical/Dental/Vision Plans - Career development programs - 401(k) with matching contributions - Hourly Bonus Program (Golden Hearts)

Caterer Global LTD • Cincinnati, Stati Uniti


Responsable de magasin de petite distribution

Sous la responsabilité de la Direction, ses principales missions seront les suivantes : - Diriger une surface de vente en respectant les objectifs, la politique commerciale et sociale, arrêtés par la direction.- Coordonner et optimiser l'activité et contrôler la gestion quotidienne. - Assurer la promotion de l'image de marque du magasin.- Encadrer le personnel et animer l'équipe de vente- Veiller au respect des règles d'hygiène et de sécurité en particulier en matière de sécurité alimentaire.- Gérer des achats - Réceptionner et décharger des marchandises - mise à l'étalage- Nettoyer les rayons - Maitriser la caisse - Coordonner l'animation commerciale et le service à la clientèle - Manager et encadrer le personnel - Gérer la marchandise - Assurer la gestion administrative et financière du commerce - Gérer l'exploitation courante du magasin (surveillance technique) - Réaliser les opérations d'inventaire - Analyser les résultats Profil recherché - D'un niveau bac+2/+3, vous avez une expérience d'au moins 5 ans dans le commerce alimentaire. - Expérience professionnelle d'au moins 5 ans dans le commerce alimentaire - Orienté(e) terrain, opérationnel(le), doté(e) d'un bon relationnel et avec des capacités de leadership, vous maitrisez la chaine logistique et la gestion opérationnelle d'un point de vente alimentaire. - Autonome, organisé(e), orienté(e) clients et résultats Autres informations Type de contrat : CDI (24h par semaine) Rémunération : Selon profil Lieu : Petit-Bourg (Guadeloupe)

WorKorner • Pointe-À-Pitre, Guadeloupe