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Regional Omni Store Operating Model Lead

Job DescriptionOverall Job Summary: The Regional Omni Store Operating Model Lead will contribute towards a seamless customer experience and journey by ensuring the Omni Sore Operating Model is implemented and maintained across the region. The role will set the Regional Store Operating Model strategy, working cross functionally in transforming the role of the physical store in line with the global strategies. The role will drive the mindset change from store task focused to customer relations focused, optimizing the way of working through people, processes, and technology to maximize the physical stores contribution in driving customer satisfaction and omni growth across the region.This position is based in New York, NY within our Sales function, and reports to our Regional Controller, Americas. Core Responsibilities includes but is not limited to: Omni Store Operating ModelActively participate in development of the Global Omni Store Operating Model, presenting ideas, relevant data, and insights from your region.Observe the retail industry development, conducting competitors’ mapping to understand their operation models’ evolution.Own the regional strategy and implementation agenda of the Global Omni Store Operating Model, challenging the evolution to secure locally relevant needs.Ensure the store workload capacity is aligned with long term customer experience ambitions where through workload automation we assure more time dedicated for relations building and engagement with customers.Together with HR, set the regional strategy for the learning, development, and upskilling of our store employees to achieve our customer service expectations.Contribute towards the Regional Business Plan to ensure the physical store operational needs and cost development is aligned with forecasted profit and sales.Co-create the tech roadmap for the physical store to support the regional needs for both the customer and colleague experienceOptimize Store Operations through People, Processes, and TechnologyUse Omni customer insights to reduce the pain points impacting on the physical store customer journey, setting Omni focused actions across your region.Follow up to secure a consistent level of Store Operational Foundation, applied best practices, and expected key results across your region.Ensure implementation of new and updated Store Operational Best Practices based on the role of the physical store transition towards the desired state.Secure our colleagues’ access to relevant customer, product, and selling data, defining methods to use it to drive Omni sellingDrive Change through Collaboration and Empowered TeamsThrough strong collaboration and alignment, ensure the mindset shift across your region towards customer centricity and omni growth in the physical store.Secure the upskilling, competence, and talent pipeline of the Sales Market Store Operations team.Participate in driving organizational change to secure the evolution of our physical store portfolio and operating model Additional Accountabilities:Responsible for the overall budget including payroll amount, number of stores and volume of sales, number of vendors or contracts working with, etc.QualificationsWhat You’ll Need to Succeed: Preferred 5-7 years of experience with Retail Omni Operations, Technology, Ecommerce, and customer experience.2+ years of experience leading large and complex change journeys with multiple stakeholders including at senior level.Experienced leader and retail strategist with a passion to explore new ideas and inspire change across the organization.Change management experience, project management understanding, and ability to work with data and insights to convert into recommendations and decisions.Strong understanding of how the physical store operates and the role of the store in creating a seamless Omni Customer Experience.Good understanding of how tech product development can positively impact an Omni Store Operating Model from both a customer and colleague perspective.Ability to understand and convey the importance of our physical store colleagues in achieving the desired Omni Customer Experience.Understanding the role of the store as a touchpoint on the customer journey.Ability to influence organizational change and implement strategies on a wide scale.Excellent written and verbal communication skills.Travel is required, including the potential for international travel.

H&M Hennes & Mauritz AB • New York, U.S.

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Product Manager

Product ManagerConcept: PharmaceuticalLocation: DubaiSalary: AED 25,000-35,000 per monthThe client has a leading group of pharmacies in the Middle East. We are looking for an experience product manager that specifically has experience with pharmaceutical ecommerce.PRODUCT MANAGER KEY RESPONSIBLITIES:Define the eCommerce product strategy and feature roadmap, working across multiple products and servicesWork cross-functionally to ensure necessary project support and prioritization, finding innovative solutions to balance business value and technical effort and reducing non-value-add effort.Collaborate closely with stakeholders to identify, define, and design solutions to improve the eCommerce customer experience and onboard new productsWork cross-functionally with technology and business teams to ensure efficient and effective execution of the eCommerce strategy and roadmapUse quantitative and qualitative data to inform product and customer experience decisionsCreate test & learn environment for products in Innovation and CX to quickly understand market acceptanceKeep up to date with evolving marketplace and technology trends and explore new and effective products or enhancements that will improve site & mobile experiences to lift user traffic, engagement, and conversion.Superb written and oral communication skills. Can present and articulate complex concepts to a diverse audience Who will you be as Product Manager?4 years’ experience in a product management position, preferably as a Product Manager in a complex business settingAbility to define and analyze numerous product metrics, ability to think strategically and know when and how to apply each in order to influence the success of the product for opportunities.Strong customer obsession, enjoys obsessing over getting the customer experience rightData driven and detail orientated; superior problem solving and organizational and skills; and an ability to conceptualize, prioritize, and manage multiple projects.The ideal candidate will have relevant experience with business models related to e-commerce and marketplaces. Emerging market experience is a big plus.Experience in providing best practices in product lifecycle process, discovery/ideation/planning, and building products through agile methodologies

COREcruitment LTD • Dubai, United Arab Emirates

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Beauty Advisor - Estee Lauder Advisor - Part Time

You’ll accomplish all of this by: Offering friendly, knowledgeable and superior service to every guest, every day through the Estee Lauder service standard to grow a customer list for Estee Lauder brand salesEngaging guests to determine each guest’s needs and answering questions concerning products and services, and recommending complementary products and/or services (partnering with management as needed)Meeting or exceeding Estee Lauder brand sales and clientele goals and contribute to meeting or exceeding the store’s goals related to retail and services sales, guest loyalty (including credit), retail shrink, and omni-channel salesStudying and being knowledgeable about the Estee Lauder brand, its heritage and know-how within the specified time frame set, sharing this knowledge with guests and the store teamRoutinely perform skincare analysis and product demonstrations with guestsInforming guests of current promotions, events and services within the store, booking appointment for in-store eventsServing multiple guests at one time while maintaining composure during busy or peak selling timesProtecting company assets by following loss prevention best practices and providing exceptional guest serviceMaintaining strong relationships with Estee Lauder brand partners through participation in required trainings and the execution of in-store events and promotionsAttending seasonal seminars hosted by Education Executives and regularly participating in ongoing training Participating in completing merchandise and replenishment, planograms, marketing displays, physical inventory procedures, and the receipt of shipmentsEnsuring overall store cleanliness including restrooms, cashwrap, backroom and sales floor  THE ESSENTIALS FOR SUCCESS:  Qualified candidates will possess a high school diploma (or equivalent), with 1+ year of relevant work experience (or equivalent combination of education and experience). Additional requirements include: Cosmetology or Demonstrator license where required by applicable state lawA demonstrated passion for superior guest service, with the ability to build and maintain strong guest relationshipsCompetency with sales and troubleshootingThe ability to work well independently and as part of a teamWorking a flexible schedule to include days, evenings, weekdays, and holidays1 year of retail experience preferred, but not requiredCosmetic artistry experience preferred

ULTA Beauty Inc. • Peoria, U.S.

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Beauty Advisor (Female)

Job SummaryThe Beauty Advisor is responsible for delivering an outstanding customer service to all customers and using appropriate sales techniques and product knowledge to reach the sales targets, in addition to stock replenishment, handling new launches, promotion of products and visual merchandising.Main ResponsibilitiesSales FocusAchieve the sales target and focus on increasing sales by using advanced sales techniquesFocus on selling and up sellingDemonstrate a solid knowledge of brands and productsMonitor sales activities and generate a daily sales reportCustomer FocusBuild and maintain customer relationships in order to build strong loyaltyAddress customers’ queries about products, prices, availability, product uses, and servicesCommunicate with customers to assess their needs, provide assistance in satisfying those needs and meeting or surpassing customers’ expectationsAdvise customers on product ranges best suited to their needsDemonstrate usage and benefits of various Brands and productsHandle new launches, promotion of products and visual merchandisingStock ReplenishmentEnsure stock replenishment at all timesReport stock shortages using the stock order formEnsure stock receipt as per set proceduresOtherMaintain cleanliness in his/her area of responsibilityFollow all company procedures in ordering, cash handling and other common practices.RequirementsPrevious Experience1-2 years in Sales / Retail

EDARABIA • Dubai, United Arab Emirates

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HVAC Technician - Topeka, KS

General Description: As an HVAC Technician, you will be responsible for supporting the manufacturing process as well as comfort heating and cooling by troubleshooting, preventative maintenance, repair and installation of all tire related manufacturing and comfort heating and cooling HVAC equipment. You will also be responsible for safety and housekeeping throughout the facility. Responsibilities will include but are not limited to: Operate, maintain, troubleshoot, and repair multiple types of chillers and air conditioning systems High pressure centrifugal chillers Low pressure centrifugal chillers Screw compressor chillers Scroll compressor chillers Commercial rooftops Operate, maintain, troubleshoot, and repair steam, electric, and gas fired heating equipment Operate Johnson Controls Metasys building controls program Log or use computerized work order system for repair and maintenance activities performed Adhere to all EPA standards concerning the use of refrigerants Abide by safe work standards including Lock-Out/Tag-Out (LOTO), Fall Protection, Confined Spaces, and appropriate use of Personal Protective Equipment (PPE) Adhere to Goodyear's attendance policy Perform a variety of manual tasks in varying temperatures for extended periods of time, which may include lifting light to heavy materials, climbing, standing, squatting, bending, and working at heights when applicable Basic Qualifications: HS Diploma/GED A minimum of one year of experience in HVAC field Must be at least 18 years of age Must be legally authorized to work in the US without company sponsorship now or in the future Must be able to successfully complete all post-offer, pre-employment contingencies Ability to work weekends, holidays, or overtime if applicable Basic computer skills Must provide basic tools Must have EPA Universal CFC License Preferred Qualifications: Uniform Mechanical Code License 5 years of prior experience with commercial HVAC service Experience Adhering to industry-specific safety standards  Candidate Criteria: Self-motivated: demonstrates appropriate initiative with or without direct supervision Hard worker: someone who works diligently to get tasks done Adaptability: the ability to make changes, and to be successful in changing environments Team player: an associate who can be counted on to assist the company in being successful whether working on a team or individual projects Commitment to working safely Willingness to adhere to tobacco-free policy.

Goodyear Tire & Rubber Company • Topeka, U.S.

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Event Ticket Sellers - $14.25/hr

Rodeo Austin Event StaffOne app, unlimited jobs. With Adia, you can sign up, onboard, and get hired. No applying to multiple jobs, no waiting for interviews, no waiting to hear back.Yee-Haw! Adia is hiring Ticket Sellers for Rodeo Austin events. Shifts are available to book TODAY!Duties:Sellers are responsible for the on-site, box office sales of all event tickets, including fairgrounds gate admission, rodeo & concert tickets, and carnival wristbandsRodeo Austin has strict cash handling protocols to which all Ticket Sellers must adhereKnowledge of electronic point-of-sales system, money handling, customers service and Rodeo Austin on-sale offeringsUnderstanding & knowledge of the fairgrounds layout and the schedule of eventsDetails & Benefits: $14.25 per hour8 hour shiftsWork in a fun, exciting, family-friendly & high-energy environmentChoose your own shiftsGet hired as a W-2 employee, not 1099Eligible for benefits and PTOWeekly pay - Direct deposit or paper checkRequirements: This position requires one paid training shift prior to the eventWork is mostly inside in climate-controlled temporary buildings; sitting for long periods of timeMust be willing to engage with people in a customer service capacityMust be at least 18 years of ageAbility to work quickly, attention to detail, consistency, and organizationAble to pass a background checkGreat attitude and reliableClose-toed shoesMust be able to work full shifts

Careerbuilder • Chicago, u.s.

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Entry Level Automotive Technician - Riverview, FL

 What's in it for you:  You will also become familiar with how to mount and balance tires, perform oil changes, and conduct additional automotive preventative maintenance.   We offer a fun, fast paced work environment, with competitive base pay.   Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations.   At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. Shift Information: Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays What do we consider? Must have a valid driver's license and be at least 18 years of age  Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future What else do we consider?  Ability to review, analyze, and interpret information, identify problems, and make decisions  Display a commitment to learning new technologies within the rapidly changing automotive industry  Commitment to following established safety policies and procedures  Preferred Qualifications: High School Diploma or GED preferred Previous automotive preventative maintenance experience or Previous formal automotive training About the Role: What skills will you learn? How to complete basic automotive services like mounting and balancing tires, tire repairs, oil changes, filters replacements, and more  Train with mid and senior level automotive technicians to learn additional automotive services.   Demonstrate excellent guest service, which includes providing clear communication and feedback about guest vehicles Promote teamwork to deliver on guest expectations   Maintain strict adherence to company policy on vehicle care and operation  Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Goodyear Tire & Rubber Company • Riverview, U.S.

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Spa Receptionist - Casa Cipriani Wellness

Reporting: Spa Manager and Front of House ManagementMain Function of Position: To deliver the highest standard of customer service to all members and guestsHours: Significant flexibility will be required to meet business needs (including weekends)MAIN DUTIES TO INCLUDE:FinanceTo ensure that all payment transactions are processed according to Company Standards and Guidelines.Meet and exceed sales goals to include member and guest Spa treatment reservations and retail sales (all products).Proper management and debiting of member accounts for services and purchases.OperationsTo greet all members, guests, and visitors in a professional and courteous manner.To scan in members in Book4Time using a membership card and barcode scanner.To ensure that visitors to Wellness at Casa Cipriani only gain entry as a guest of a member.Check in Spa clients in Book4Time and ensure all corresponding paperwork is completed.Escort and tour members, guests, and Spa clients around the facility.To manage professionally, incoming telephone calls and email correspondence.To effectively manage all spa appointments, PT, and class bookings.To provide a general administrative service to the club, guests, clients, and members when required.Assist all guests, members, and clients with WIFI log in details.Deal with lost property by following the Casa Cipriani Lost and Found protocol.Manage the laundry and dry cleaning of member items.Restock retail when needed.Maintain a neat and clean workstation and ensure Spa Reception/Living Room area is always clean.Refresh reception beverage station when needed.MembersTo ensure that all members requests, are delt with effectively.To ensure that all member comments and complaints are passed to the appropriate Manager in a timely manner.Familiarize oneself with member names and faces for proper greeting.To develop a thorough knowledge of all facilities and activities in the club.To ensure that a sufficient supply of promotional literature is available.Print and be able to speak to the details of member account statements to address questions or concerns about balances.PeopleTo communicate effectively with all other departments.To attend Monthly team meetings and training sessions.To understand and adhere to the Health and Safety and Equal Opportunities Policies.Ensure punctuality with shift times.Carry out any other reasonable request as directed by the Spa Manager and any other heads of department.Job Type: Part-timePay: $22.00 per hourBenefits:Dental insuranceHealth insuranceVision insuranceSchedule:Monday to FridayWeekend availabilityEducation:High school or equivalent (Preferred)

Glassdoor Inc. • New York, Stati Uniti

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Collections and Claims Analyst

Sony Electronics, Inc. look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk.This qualified individual will:Perform A/R activities such as collection of invoices and disputes for SNA customersValidate and process customer claims for dealer programs that have been offered by Marketing, including rebates, allowances, instant rebates, spiffs, price protection, MDF, and Volume Incentive RebatesValidate and process customer claims for various reasons, including returns, shortages, pricing discrepancies, etc.Match customer deductions with credits to ensure related items are properly reconciled and closed out in the customer’s AR balanceWork with internal departments as needed, including Sales and Product Marketing and warehouse, to validate and/or resolve questions or issues on customer’s A/REscalate issues to AR management as neededWork with offshore teams performing back-office transactions and processingPerform Data Entry as neededAssist with maintaining customer sales programsMinimum Requirements At least 2 years of external accounts receivable management and customer chargeback processing experienceStrong organizational and time management skillsStrong communication skills, including verbal and written, for internal and external customers requiredIntermediate to advance skills with Windows, including Outlook, Word, Excel and PowerPointMust demonstrate high attention to detailExperience with key retailers with ex. Target, Amazon, Walmart , etc. Experience as a Subject Matter ExpertUser acceptance testingSystems requirements gathering and defect resolutions experienceData reporting analyticsPreferred RequirementsSAP R/3 experience is preferredUnderstanding and knowledge of consumer products and trade programs preferredAnalytical skills and prior auditOrder to cash cross functional projects experience

Sony Electronics Inc. • San Diego, u.s.

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