Clinic receptionist

We are looking for an experienced, out going, confident, organised & time efficient receptionist to join our team!! Attractive pay + commission! Permanent Part-time or Full-time!

Cosmetic Wellness is a leading skin care clinic situated in the inner west of Sydney that specialises in the most advanced & medical grade Anti-Aging & Skin Tightening Treatments like Fibroblast Plasma Blaze, HIFU, DMY Enzyme, LDM, and Radio Frequency. With our years of experience in the skin care and beauty industry, we are able to provide the best non-invasive and energizing skin treatments in Sydney which are suited for all skin types and conditions.

• Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
• Book and confirm appointments via phone and email
• Process transactions (cash and credit cards) and issue receipts
• Offer beverages and chat with clients who are in the waiting area
• Welcome walk-ins, answer questions about services and schedule appointments based on availability
• Inform clients about new services and discounts
• Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
• Update client records with contact and billing details, appointments and services offered
• Manage all calls/ enquiries 
• Maintain a tidy reception area
• Order business cards, brochures and stationery & stock as needed
• Post on social media using Instagram/tik tok 
• Take before & after pictures of clients & update client database 

Requirements

• Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
• Hands-on experience with office equipment, like printers and POS systems
• Must be confident with using social media for posting throughout the day 
• Familiarity with processing transactions
• Excellent communication abilities (verbal, phone and email) with a customer service attitude
• Solid organization and record-keeping skills
• An ability to remain calm under stressful circumstances