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Regional Omni Store Operating Model Lead

Job DescriptionOverall Job Summary: The Regional Omni Store Operating Model Lead will contribute towards a seamless customer experience and journey by ensuring the Omni Sore Operating Model is implemented and maintained across the region. The role will set the Regional Store Operating Model strategy, working cross functionally in transforming the role of the physical store in line with the global strategies. The role will drive the mindset change from store task focused to customer relations focused, optimizing the way of working through people, processes, and technology to maximize the physical stores contribution in driving customer satisfaction and omni growth across the region.This position is based in New York, NY within our Sales function, and reports to our Regional Controller, Americas. Core Responsibilities includes but is not limited to: Omni Store Operating ModelActively participate in development of the Global Omni Store Operating Model, presenting ideas, relevant data, and insights from your region.Observe the retail industry development, conducting competitors’ mapping to understand their operation models’ evolution.Own the regional strategy and implementation agenda of the Global Omni Store Operating Model, challenging the evolution to secure locally relevant needs.Ensure the store workload capacity is aligned with long term customer experience ambitions where through workload automation we assure more time dedicated for relations building and engagement with customers.Together with HR, set the regional strategy for the learning, development, and upskilling of our store employees to achieve our customer service expectations.Contribute towards the Regional Business Plan to ensure the physical store operational needs and cost development is aligned with forecasted profit and sales.Co-create the tech roadmap for the physical store to support the regional needs for both the customer and colleague experienceOptimize Store Operations through People, Processes, and TechnologyUse Omni customer insights to reduce the pain points impacting on the physical store customer journey, setting Omni focused actions across your region.Follow up to secure a consistent level of Store Operational Foundation, applied best practices, and expected key results across your region.Ensure implementation of new and updated Store Operational Best Practices based on the role of the physical store transition towards the desired state.Secure our colleagues’ access to relevant customer, product, and selling data, defining methods to use it to drive Omni sellingDrive Change through Collaboration and Empowered TeamsThrough strong collaboration and alignment, ensure the mindset shift across your region towards customer centricity and omni growth in the physical store.Secure the upskilling, competence, and talent pipeline of the Sales Market Store Operations team.Participate in driving organizational change to secure the evolution of our physical store portfolio and operating model Additional Accountabilities:Responsible for the overall budget including payroll amount, number of stores and volume of sales, number of vendors or contracts working with, etc.QualificationsWhat You’ll Need to Succeed: Preferred 5-7 years of experience with Retail Omni Operations, Technology, Ecommerce, and customer experience.2+ years of experience leading large and complex change journeys with multiple stakeholders including at senior level.Experienced leader and retail strategist with a passion to explore new ideas and inspire change across the organization.Change management experience, project management understanding, and ability to work with data and insights to convert into recommendations and decisions.Strong understanding of how the physical store operates and the role of the store in creating a seamless Omni Customer Experience.Good understanding of how tech product development can positively impact an Omni Store Operating Model from both a customer and colleague perspective.Ability to understand and convey the importance of our physical store colleagues in achieving the desired Omni Customer Experience.Understanding the role of the store as a touchpoint on the customer journey.Ability to influence organizational change and implement strategies on a wide scale.Excellent written and verbal communication skills.Travel is required, including the potential for international travel.

H&M Hennes & Mauritz AB • New York, U.S.


Employee & Labor Relations Specialist

Job DescriptionOverall Job Summary:  The Sales Market Employee Relations Specialist is responsible for maintaining a clear overview of Employee Relations activity for designated areas of the US while providing escalated support to Sales Market and Area teams within an assigned Market. Assists in creating and implementing policies and procedures, ensures that management is consistently following company values and standards, and assists with employment law related cases countrywide.This position is based in Secaucus, NJ or Los Angeles, CA depending on assigned Market. The role sits within our Human Resources Function and reports to our Country Employee Relations Manager.Core Responsibilities includes but is not limited to:Proactively partners with Sales Market HR Managers, Area HR Managers and Store Managers to develop their skill and knowledge on properly handling Employee Relation issuesProvides direction, developmental support, guidance and feedback to Area Sales Managers and Sales Market Managers, as needed, regarding employee issues.Responsible for ensuring all employee related issues and concerns are properly addressed and acting proactively to prevent widespread ER concerns or problems, in partnership with Country ER ManagerProvides regular business insight reporting to key business leaders on employee relations activity and trends in designated marketEnsures all employee issues are taken care of in a timely, fair, consistent and confidential way, to meet legislation and H&M’s employment standards. Partners with Country ER Manager, as needed, on escalated cases.Maintains case documentation in identified Company database, in compliance with all Company and legal requirementsIndependently approves corrective action steps and the termination of employment, on sensitive or escalated cases.Provides leadership coaching on performance management process, including the company’s progressive discipline process, to ensure consistency in content and deliveryEnsures that stores are accurately utilizing termination and exit tools to complete terminations in accordance with H&M policy.Counsels managers on suspensions and terminations related to violence in the workplace, drugs and alcohol, sexual harassment/harassment, FMLA, ADA, discrimination and other sensitive employee issuesInvestigates and provides Legal summary for all attorney letters, agency claims and lawsuits within designated market, in partnership with Country ER ManagerEnsures completion of investigations for harassment/discrimination or other policy violations, with partnership of Country ER Manager where appropriate.Regularly works on process improvement projects related to Human Resources, Employee Relations and other key business functionsRegularly monitors identified law monitor tools/websites for designated market to ensure a comprehensive understanding of emerging legal trends and legislation. Assists in communicating any changes in company policy or State or Federal laws to Store, Area and Sales Market teamsProvides state specific overviews during expansion and remodel project plansAssists with the design, implementation and facilitation of key educational materials to mitigate risk to the CompanyCompletes and follows up on ER routines and ensure compliance with State and Federal laws for all stores in designated region. Research and counsels managers on Worker’s Compensation cases for termination/FMLA/ADA concerns.Attends legal depositions and mediations, as required.Direct liaison between external counsel and Country ER Manager. Additional Accountabilities:  No direct accountability; however, decisions made have a financial impact on the company.QualificationsWhat You’ll Need to Succeed:Bachelor’s Degree in HR preferred, or relevant experience in related fieldMinimum 3 years’ experience in multiunit Store HR or Training role specifically dealing with employee coaching and counseling with employee relations, benefits, payroll, recruiting and training.Minimum 3 years in a retail management positionProfessional HR certification desiredUnion knowledge and/or experience preferred.Detailed knowledge of legal requirements including Title VII, FLSA, FMLA, ADA, FCRA, etc.Ability to communicate and work with all levels of employees.Skilled at solving conflicts in a direct but positive way.Ability to be neutral and confidential and deal with sensitive information.Ability to provide leadership through our shared values.Management experience and/or detailed knowledge about the various aspects of Human Resources.Strong knowledge of H&M HR practices, policies and guidelines.Exceptional customer service and interpersonal skills.Proven organizational and analytical skills.Is flexible and able to travel up to 20% of the time

H&M Hennes & Mauritz AB • Secaucus, U.S.


Acheteur(se) sous-traitance et fournitures industrielles

Arquus, filiale française du Groupe Volvo spécialisée dans le développement et la fabrication de véhicules blindés tout-terrain, recherche pour sa direction Achats un/une Acheteur(se) sous-traitance et fournitures industrielles pour ses sites de Versailles Satory (78), Limoges (87) et Nevers (58).Sur cette création de poste, vous intégrez le pôle Achats de produits et services indirects basé à Versailles/Satory, vous pilotez votre portefeuille d’achats en toute autonomie, ce qui signifie :Etre Responsable de la performance globale des fournisseurs de votre portefeuille au moyen des revues de performances périodiques avec les fournisseurs, situer les résultats non qualité/logistique fournisseurs par rapport à l'objectif et s'assurer de la mise en place d'un plan d'actions correctif ; proposer la stratégie achat de votre portefeuille, piloter la performance de vos fournisseurs et suivre la qualité de leurs prestations, valider et animer le panel, etc.Il s'agira également de développer et promouvoir la fonction Achat au sein des différents sites et usines de l’entreprise, et de contribuer à l’amélioration des méthodes et des outils.Il faudra travailler en collaboration avec les acheteurs Corporate du Groupe Volvo, et interagir avec l’ensemble des métiers ARQUUS et particulièrement la Direction industrielle.Vos atouts pour réussir :De formation BAC + 5 de type Ecole d’Ingénieur(e) ou Ecole de Commerce, vous justifiez d’au moins 5 ans d’expérience acquise dans le domaine des achats de sous-traitance et fournitures industrielles idéalement dans l’industrie automobile et/ou mécanique.Vous avez des connaissances dans le développement de véhicules (si possible militaire) et une maîtrise des principes de gestion de projets.Vous êtes autonome, rigoureux(se) et reconnu(e) pour vos capacités à prendre des initiatives et décider.Diplomate, vous êtes rompu(e) à la négociation, aussi bien avec des interlocuteurs internes qu'externes (fournisseurs parfois monopolistiques ou imposés).Reconnu(e) pour votre intelligence de situation, vous êtes à l'aise au sein d'environnements complexes ou changeants.Ce poste nécessite, outre les compétences et savoir-être listés ci-dessus, une très bonne capacité d'analyse. Il faut être à l'aise avec les chiffres et le pilotage de budgets.Si en plus vous êtes dynamique, proactif/ve, force de propositions, et excellent(e) communicant(e), ce poste est fait pour vous ! Vous pratiquerez l’anglais au quotidien ou êtes en capacité de le faire.Vous avez une bonne maîtrise du pack Microsoft Office, êtes à l’aise avec le module Achats d’un ERP (idéalement Microsoft Dynamics AX)Des déplacements sont à prévoir (en moyenne 3 jours par semaine), en France principalement.

VolvoAuto Sweden Sa • Versailles, France


Acheteur F/H

Acheteur – F/H Notre client, leader sur son marché, a créé et développé depuis plus de 10 ans une solution de santé innovante et disruptive déployée auprès de grands groupes et des collectivités locales en région. Dans le contexte actuel, nous recherchons pour la Direction Finance de notre client un Acheteur F/H qui aura la responsabilité de procéder aux achats et approvisionnements de produits, d’équipements et de services. Missions principales Dans le respect des délais, de la qualité, des coûts des engagements éthiques et de la stratégie de l’entreprise depuis la demande d’achats jusqu’à la livraison sur site, vous aurez pour tâches principales : D’analyser les demandes d’achat, de préparer et suivre le budget des achatsDe rechercher, sélectionner et qualifier les fournisseurs, en collaboration avec les équipes internes concernéesDe passer les commandes et de gérer les réapprovisionnementsDe mettre à jour les bases de données fournisseurs et articlesDe gérer la logistique de vos commandesVeiller à la conformité des commandes reçuesGérer les appels d’offres, les mises en concurrence et les négociations des offres dans une logique d’optimisation financièreDe gérer les stocksDe valider les factures d’achats avec les bons de commande et livraisons,D’anticiper la gestion des risques (ruptures, litiges…)D’assurer le suivi de tous les contrats de prestation en place Des déplacements sont à prévoir. Profil attendu Pour ce poste, totalement autonome, il est nécessaire de posséder, à l’entrée dans le poste : L’expérience des achats en contexte internationalLa maîtrise des techniques commercialesLa maîtrise de la rédaction et de la négociation de contratsUne excellente capacité d’organisation et notamment une aptitude forte à la gestion du temps et des prioritésUne capacité analytique et un sens du détail développésLa capacité de travailler de façon autonome, rigoureuse, fiableD’excellentes aptitudes relationnelles et un goût prononcé pour la négociation commercialeUne excellente communication écrite/orale en anglais/français  Poste sur Paris, niveau TrocadéroCDISalaire fixe + variable sur objectifs

Approach People Recruitment • Paris, France


Responsable commercial Collectivités territoriales – F/H

Responsable commercial Collectivités territoriales – F/H Notre client, leader sur son marché, a créé et développé depuis plus de 10 ans une solution de santé innovante et disruptive déployée auprès de grands groupes et des collectivités locales en région. Dans le contexte actuel, nous recherchons pour notre client un Responsable commercial Collectivités territoriales F/H qui aura la responsabilité de développer et de suivre un portfolio de clients et de prospects à l’échelle nationale. Missions principales Sous la responsabilité du Directeur de la B.U. Collectivités, vous participerez au développement et à l’évolution des services & produits de l’entreprise auprès des collectivités territoriales, vous aurez pour tâches principales : Le développement de votre portefeuille commercial sur le marché des collectivités, de l’élaboration de votre plan de prospection à la signature finale, en passant par la collecte de données commerciales, la prospection téléphonique et l’emailing, la prise de RDV commerciaux, la rédaction des propositions commerciales, la participation aux salons du secteur, etc.Le suivi de la relation client après déploiement de la solutionLa veille et la remontée d’informations du terrain aux équipes Produit et MarketingLe renouvellement des contrats De nombreux déplacements sont à prévoir sur toute la France (mairies, conseils régionaux, etc.). Profil attendu Formation de type école de commerce avec un sens prononcé du businessExcellente connaissance des rouages de l’administration publique (décideurs, appels d’offres…)Expérience de la chasse d’au minimum 5 ans hors stages, avec obtention de résultats significatifsExpérience nécessaire de la vente complexe sur des projets s’étalant sur plusieurs mois avant signatureUn intérêt marqué pour les nouvelles technologiesCapable de travailler de façon autonome, rigoureuse, fiableEnthousiaste, impliqué, persévérant, persuasifExcellentes aptitudes relationnelles et un goût prononcé pour la relation clientExcellente communication écrite/orale en anglais/français indispensable  Poste sur Paris, niveau TrocadéroCDISalaire fixe + variable sur objectifs

Approach People Recruitment • Paris, France


Real Estate Agent - PA

JOB DESCRIPTIONONLY LICENSED AGENTS WILL BE CONSIDERED We are seeking a REMOTE Real Estate Agent to join our growing team! You will handle all real estate activities and transactions on behalf of the clients. We are flipping the world of residential real estate upside down. Our proprietary programs have revolutionized business development and client acquisition. Most real estate agents struggle to find clients and generate a steady income. Great talent is lost by the typical broker/agent relationship. Not here. Here, you will have team support from start to finish. Our approach is to feed your talents by providing you with quality leads and giving you the opportunity to secure future business with a value proposition that no other brokerage offers. Additionally, we give you immediate income. We also pay a bi-weekly base draw! We hire only exceptional candidates. Responsibilities: Pursue and follow-up on leads Manage and document your pipeline List and sell residential real estate Negotiate purchase agreements and contracts with buyers and sellers Host open houses and other events Prepare market analysis to help determine property value Educate clients on basic real estate procedures Verify and disclose property facts to clients Delivery exceptional service. Learn, grow, and make as much money as you can dream. Have fun in the process! Qualifications: Previous experience in real estate, property management, or other related fields Familiarity with real estate contracts and leases Ability to build rapport with clients. Deep focus on customer service. Professional attitude with strong communication and interpersonal skills. Strong negotiation skills Excellent written and verbal communication skills

Craft Recruiting • Philadelphia, U.S.


Analyst, Program Support

Position Summary :Sony Corporation of America (SCA) is seeking a Analyst, Program Support to join Sony’s Global Information Security Department (GISD) organization located in Herndon, VA. This position will report to the Global Security Incident Response Team (GSIRT) Headquarters (HQ) Senior Manager and be a part of the team responsible for the planning and program support functions that enable execution of an enterprise information security and privacy strategy across Sony Group globally. Responsibilities: Provide financial management support to the GSIRT HQ Senior Manager by providing recommendations on annual budget requests, tracking expenditures, forecasting cost based on current and planned projects, and reallocating funding to offset budget shortfalls/surplusManage GSIRT contracts for hardware, software, subscriptions, facilities, hosting costs, and professional services. Identify potential cost savings by leveraging global pricing agreements and volume discounts, in addition to engaging in pricing negotiations with Sony global providers and vendorsProvide support on solicitation for contract bids and proposals by defining requirements and developing statements of work, schedules, and deliverables in accordance with SCA policies.Provide inventory management support on physical assets, software licensing, and subscriptionQualifications:Minimum of 2-5 years of experience in a Program Support with procurement and financial managementMinimum of 2 year of Financial and Purchasing ManagementExperience using SAP SRM, JIRA, and Group Office (preferred) Demonstrated experience supporting projects in a global environment (preferred)Knowledge of information security disciplines is preferredAbility to support multiple projects simultaneously, with strong ability to prioritize multiple tasks and respond to critical tasks, organize and schedule work effectivelyStrong communication and advocacy skills, both verbal and written, with the ability to express complex and technical issues as understandable language within Sony, and with clients and other stakeholdersBachelor’s degree, preferably in Computer Science, Management, or a related field, or other equivalent experienceAbility to travel domestically and internationally as required, up to 5%All candidates must be authorized to work in the USA.

Sony Electronics Inc. • Herndon, U.S.


MIS Manager

DescriptionThe primary responsibility of this position is to ensure that the systems are operational 100% of the time to ensure the success of the company. Work closely with our management and staff to establish business objectives and determine what technologies they need to achieve them. Stay up-to-date on new software and coordinate with the all departments to implement new software and procedures. May also be responsible for designing customized systems for the company.Duties and Responsibilities Staying abreast of emerging technologies that can improve IT department performance and increase company profits. Develop and refine the Disaster Recovery plan Manage IT personnel. Create and implement IT policies, protocols and standards Ensure that IT department strategies and processes provide appropriate support to company goals Oversee contract negotiations with IT vendors, contractors and service providers. Communicating with other executives regarding costs, value and risk-potential of new IT projectsTechnical EnvironmentIBM iSeries Power-9 – (Must Have)OS400NCR — Power Enterprise & Power WarehouseCOLO in ColumbusRemote Journaling - MaxavaEDI Processing— Extol/Cleo ECRS ZiiZiiForms Printing - ICS FormatImaging System — Square 9 and S4iVMware - Windows Servers, Server 2016 Wireless System - ExtremeVoCollect/Honeywell Voice Pick RF Guns - MotorolaCisco Phone SwitchVoicemail and Call Replay managementVPN — Remote accessExchange 365 and Microsoft Office ProductsSecurity System and CamerasCell Phones and Tablets - VerizonCompany Web Site and Power-netREQUIREMENTSAS/400 - Application System/400, IBM AS/400, IBM RPG/400, IBM - RPG

Robert Half • Cincinnati, U.S.


Key Account Manager France F/H - Télétravail ( Partiel )

Vous avez une première expérience commerciale significative dans l’univers du jouet, et vous avez un niveau d’anglais professionnel opérationnel ? Alors, cette opportunité de premier ordre vous intéressera très probablement ! Notre client est un acteur mondial de l’industrie du jouet. Basé en Asie, il opère en France depuis quelques années via sa filiale commerciale basée en région parisienne. En plein développement, il recherche aujourd’hui à faire grandir son équipe et recrute un Key Account Manager France F/H. Missions principales Sous la responsabilité de la Direction commerciale France, basée à Lyon :Vous définissez les objectifs commerciaux par région et canal de distribution, en volume et en valeurVous développez les ventes sur le marché français auprès des distributeurs de jouets : négociations tarifaires, gestion et sécurisation des expéditions et des retoursVous assurez les présentations produits aux clients et communiquez sur les gammes à venirVous collaborez avec les équipes marketing en Asie et définissez de nouvelles lignes de produits pour le marché françaisVous organisez et pilotez les opérations marketing en magasinVous identifiez de nouveaux canaux de distributionVous participez aux événements du secteur (salons, foires, etc.)Vous assurez tout le back-office administratif lié aux ventes, en relation avec le siège en Asie Profil recherché Au minimum 5 ans d’expérience commerciale dans la distribution du jouet en FranceAnglais oral/écrit indispensablePratique confirmée d’un CRM standard du marchéMaîtrise d’Excel et de PowerPointExcellente communication généraleOrganisé, sens du détail, orienté chiffres et résultatsAmbitieux et dynamiqueAutonome, capable de travailler avec une supervision minimaleEcole de commerce CDIPoste en télétravail, avec quelques jours de présence par mois au siège francilien, situé au Nord-Ouest de Paris (95).

Approach People Recruitment • Pontoise, France


Accounting Clerk

Are you looking to work at a well-respected organization as an Accounting Clerk?Robert Half has an employment opportunity for a candidate seeking an Accounting Clerk position at a department in need of support. The Accounting Clerk duties will include matching invoices to purchase orders/ vouchers, data entry, and assisting with Accounts Payable (A/P) and Accounts Receivable (A/R). We offer a dynamic, team-oriented workspace, great benefits, and future career advancement opportunity. This is a long-term contract / temporary employment based in the Fresno, California area.Responsibilities- Help Accounts Payable: vendor invoices and disbursement filing, A/P invoice matching & filing- Arrange documents that require knowledge in determining proper classification of expenditure codes and accounting codes- Companywide accounting: help with G/L account reconciliation and month-end closing, other ad hoc projects- Compose statements and reports that require utilization of a variety of sources- Work with Accounts Receivable: apply cash receipt, help with collection of past due balance, and process daily invoices/credit- Publish financial information to journals and ledgers- Mend discrepancies by checking all possible sources of disagreement, reconstructing probable actions, and recognizing the effect on other accounts; prepare correction documents as requireRequirements- Excellent data entry skills- 1+ years of relevant experience- Knowledge of Accounts Receivable (AR)- Comprehensive knowledge of Accounts Payable (AP)- Microsoft Excel experience- Spreadsheet and ERP system experience is a plus- Ability to multitask effectively

Robert Half • Fresno, U.S.