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Help Desk Support Technician

Job SummaryAs a “Service Desk Technician – Level 2,” you would be responsible for providing technical support to end-users and resolving issues related to hardware and software. You would work closely with the other team members in our IT department to escalate and resolve complex issues. Your day-to-day responsibilities would include troubleshooting and diagnosing hardware and software issues, installing and configuring software and hardware for end-users, and documenting and tracking service requests and incident tickets. Excellent communication skills are essential for this role, as you would be interacting with end-users on a regular basis. You would need to be able to explain technical concepts in a way that is easy for non-technical users to understand, and be patient and empathetic when dealing with users. Strong problem-solving and analytical skills are also vital, as you would be required to work through complex technical issues and provide solutions in a fast-paced environment.Essential FunctionsTroubleshoot and diagnose advanced hardware and software issues.Install and configure software and hardware for end-users.Document and track service requests and incident tickets.Automate application deployments via tools like Manage Engine, Ivanti, etc.Collaborate with other technology teams to resolve issues and provide solutions.Provide technical guidance and training to end-users.Work with the other groups in the IT department to escalate and resolve complex issues.Identify opportunities for process improvement and best practices in IT service delivery.Maintain and update technical knowledgebase and documentation.Required/Preferred Education and ExperienceBachelor’s degree preferred (not required)A minimum of 3-6 years of work experienceExperience with operating system deployments, application packaging, advanced PC troubleshooting, and with ITSM systems like Service NowKnowledge, Skills and AbilitiesExcellent verbal and written communication skillsHigh level of customer serviceCapable of multitasking and working within tight deadlinesExcellent knowledge of OS and application deploymentsDetail oriented and organized, and capable of handling proper follow-up with end users.

Careerbuilder • New York, Stati Uniti

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Data Entry and Analysis Specialist

Hisense Europe, the world’s leading home appliance manufacturer, is a full assortment global player with a comprehensive product range: MDA, SDA, TV, Mobile, and A/C, covering all market segments. In September 2018 the strategic takeover of Gorenje Group took place when Hisense officially became a 100-percent owner of Gorenje. The merger resulted in a major manufacturer that combines consumer electronics and home appliances with a comprehensive product range. With 4 major global brands: Hisense, Gorenje, Asko and Toshiba, we are present in different market segments.We are looking for new team members who will shape the future of our new Corporate Finance Shared Service Center (CFSSC) in Novi Sad.Join us as a Data Entry and Analysis Specialist!Responsibilities:Ensures integrity of master data in key systemsAccurately review and enter data ensuring quality of the master dataIdentifies areas for data quality improvementsCollaborate with subject matter experts to establish plans and rules for accurate, secure, and reliable company dataAssists in data management, governance, and data quality of master data requirements with other functional data ownersWork closely with the business/IT to ensure alignment of master data rules and the operations of the application meet all requirementsRequirements:High school or above, preferably a bachelor's degree in technical sciences or economicsProven working experience as a Data Analyst is preferredProficiency in accounting software and MS Excel: Familiarity with accounting systems and spreadsheet software to accurately record and analyse financial dataExcellent attention to detail and accuracyAnalytical mindset with a focus on problem-solving and continuous improvementFluency in English

Glassdoor Inc. • Novi Sad, Serbia

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Marketing Manager - Contract / Freelance

At Cambrian, our vision is to make matter programmable through the integration of robotics and AI. We're committed to creating an ecosystem of hardware and software tools that enable manufacturers worldwide to benefit from intelligent automation, reducing the need for manual labor and empowering humans to focus on more meaningful tasks.As a part-time Marketing Manager, you'll shape our brand image, drive strategic market positioning, and execute dynamic marketing initiatives. From developing brand guidelines to running targeted ad campaigns and fostering partnerships, you'll play a pivotal role in our growth.ResponsibiltiesDevelop and manage brand guidelines, ensuring consistency across all channels. Conduct market research and competitor analysis to inform strategic decisions. Build and optimize the company website for SEO and manage social media presence. Plan and execute events such as webinars and trade shows to acquire leads. Utilize PR and media relations to secure press coverage and reviews. Identify and foster partnerships with complementary businesses for co-marketing opportunities. Create sales collateral and ensure alignment with brand guidelines. Run targeted advertising campaigns online and offline to generate leads. Develop buyer personas and implement marketing automation to nurture leads. Collaborate with sales team to establish and track marketing and sales KPIs. Allocate and manage marketing budget to ensure ROI on initiatives. Prepare regular reports to demonstrate marketing impact and ROI. Qualifications:Bachelor's degree in Marketing, Business, or related field. Proven experience in marketing management, preferably in a B2B environment. +5 years. Strong understanding of branding principles and marketing strategies. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a fast-paced environment. Proficiency in marketing analytics and tracking tools. Experience with website management, social media platforms, and advertising campaigns. Creative thinking and problem-solving abilities. This is a fully remote part-time position with flexible hours, requiring approximately 20-25 hours per week. Compensation will be commensurate with experience and qualifications. While this position is fully remote, you have the option to work from our office if you prefer.Join us in shaping the future of our company and making a significant impact in the industry. If you are passionate about marketing and thrive in a dynamic environment, we would love to hear from you. Apply now to be part of our team!Compensation Range: £50K - £60K

Cambrian Robotics • London, United Kingdom

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Content & Digital Media Specialist

Job DescriptionContent & Digital Media Specialist Job Vacancy We are looking for a young and dynamic full-time Content & Digital Media Specialist to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies, creating and distribute content in various formats across multiple channels to increase awareness, elevate the brand positioning and driving digital expansion. This role will report to the Executive Director of Marketing & Communications.Key Responsibilities - Develop, implement, and manage comprehensive digital marketing strategies across all the social media platforms in addition to other digital channels.- Define the most important social media KPIs.- Create engaging and relevant content for social media posts, including images, videos and written copy that resonate with our target audience.- Manage and optimize paid social media advertising campaigns to drive traffic.- Monitor social media channels for trends, feedback, and opportunities for engagement.- Respond to comments and messages in a timely manner.- Track and analyze social media metrics and campaign performance using analytics tools to identify areas for improvement and optimize strategy.- Stay up-to-date with the latest trends, AI applications, tools, best practices in social media marketing and digital advertising, and implement innovative tactics to drive growth.- Maintain and update the brand website.- Monitor SEO and user engagement and suggest content optimization.- Communicate with industry professionals and influencers via social media to create a strong network.- Develop and implement strategies for managing online reputation and addressing potential crises on social media.- Conduct market research to identify new opportunities and trends in the industry, including analyzing data and scraping the web for relevant information. Skills - Minimum of 2 years of experience.- Bachelor’s degree in marketing, Communications, Computer Science, or related fields.- Experience with digital marketing automation software.- Experience with Google Ads and Google Analytics.- Knowledge of web publishing.- Proficiency with SEO tools.- Superb verbal and written communication skills.- Strong problem-solving skills.- Ability to work well in a team environment.- Strong time management skills.- Strong analytical skills.w- In-depth knowledge of the digital platforms’ latest technology and innovative AI tools.- Strong copy-writing and visual storytelling skills.- Highly organized with the ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment.- Creative thinker with a passion for staying up-to-date with the latest social media trends and emerging technologies.- Solid knowledge of media editing software.- Familiarity with web design and content management systems.

Bayt.com Inc. • Cairo, Egitto

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