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Operations Manager

I have a great opportunity with a premium fitness brand looking for a high-end Operations Manager to drive the operations and guest experience. Delivering an exceptional experience while always seeing the bigger picture and having an eagle-eye for detail at ground level. You are in the venues every day; ensuring that the team maintain the highest.Create and manage a daily, weekly, monthly, quarterly, and annual operations checklists, so everyone on your team is clear what needs to be done, by when and we have the budget allocated in order to deliver.Lead your team, supporting them in priority setting and daily workflow management to ensure they are maximising their time/skills/output.You are responsible for ensuring all studios are safe, legally compliant and all approved maintenance works are on track.Automate, streamline, and standardise all studios, so we can operate at economies of scale with all supplies and have an ease of operations knowing we have a unified approach at every location.Manage all third-party vendors + suppliersLead and manage special projects related to studio operations (renovations / major works / new studio openings) ensuring we are on track from a time, budget, health + safety and quality perspective.You support the marketing team with in-studio branding and rollout of any campaign initiatives.ExperienceYou are a tenured Operations guru, with 5+ years’ experience in equivalent roles ideally in luxury hospitality or the leisure space.You have a service-orientated, mindset and an exceptional eye for detail — you know what greatness looks and feels like.You are a great communicator with the ability to work in fast-paced environment.You have a proven track record of having managed a thriving team and third-party suppliers.You demonstrate quick, strategic and creative thinking.You have a proactive, autonomous mindset, curious to be continuously identifying new opportunities.You understand health, movement and being well – without having to be an expertAnd finally, you are passionate about what you do.

COREcruitment LTD • London, UK

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IT Project Manager M/F/X

Our vision is to have world-class Retail Technology Operations, where our monitoring and measurement program identifies potential risks and problems before they become impactful; issues raised by team members or customers are quickly and effectively triaged and either resolved or directed to appropriate teams; customer & business impacts are minimized or mitigated wherever possible; relevant stakeholders are clear on the status of issues & communication is timely and appropriate; ongoing and repeat problems are identified and root causes are understood and rectified; and we organizationally are appropriately prepared and ready for peak periods in the relevant clusters.As our new Retail Tech Analyst you will be responsible for the overall Digital Store Operations service delivery to the PANDORA stores in the Cluster(s) and must collaborate closely with multiple business stakeholders and Digital & Technology functions.The Retail Tech analyst will play a key role in supporting POS, Fiscal solution (if any), hardware and network in the stores and act a SME for our Vendors and Support teams. He/she will manage and oversee several service providers and ensure they deliver the agreed services, on time, and within agreed budget. Some travel regionally will be expected. Duties will include strong alignment with the other Retail DevOps teams, both in and outside Digital & Technology, global service desk teams, platform teams, and business stakeholders to offer a consistent, resilient, and measurable support and operations of Pandora’s stores in the cluster. Your areas of responsibilities will also include: Stakeholder Management: Focal point for Retail stakeholders in the clusters and markets. Close collaboration with local retail business stakeholders and key resources. Lead weekly/monthly meetings within the Cluster(s) management team(s) and take ownership of Continuous Service Improvements. Act as Ambassador on behalf of D&T in the Cluster. Manage local business expectations based on global direction. Service Management: Ensure timely, effective IT service delivery, fulfilling SLAs and KPIs in collaboration with relevant teams. Act as cluster SME for our POS support application and represent the cluster for the DevOps POS team. Manage escalations with the support of our global support team and ensure problem management. Ensure all new technology solutions are well documented and on-boarded into Retail Support teams. Continuously focus on improving the support services delivered to PANDORA stores. Analyse performance of Retail Store technology, identify problem areas, and devise and deliver solutions to enhance quality of service and issue prevention to reduce costs in operation and increase stability in our Stores. Improve Internet connectivity in the Stores and make sure the budget owner is approving relevant costs. Facilitate communication between IT Operations, other IT units, and occasionally business units to align IT services with organizational objectives. Develop and implement processes and documentation for repeatable new store infrastructure implementations and upgrades. Ensure hardware stock is available for Operation. Project Management: Help Delivery Managers team to drive the operational aspects of new store openings and other related store activities – Subject Matter Expert function. Task and Project management and participation for retail projects in all clusters or technical domains. Serve as managing lead for the implementation of projects for new or enhanced infrastructure technologies or services. Technology: Subject Matter Expert on how all technology components within our retail environment function and are supported. Develop, track, and analyse Retail Infrastructure support incidents, problem management, and trends; identify and respond to training gaps. Be the link between our Fiscal provider and Pandora and develop and support the service. Help D&T management to build a solid Operation Centre unit (Detect & Fix, is better than react approach on incidents. Develop and improve retail service concepts. V endor management: Manage our global partners and their deliveries in the region/cluster. Initiate conversation with external suppliers to guarantee the requisite services delivery based on demands and/or local solutions. You’re perfect for this role if you have: 3-5 years of s trong experience with international Retail IT. Fluent in English and French. Strong Service Management & Stakeholder management skill set. Experience with Fiscal services. Exceptional written and oral communication skills with the ability to present ideas in user-friendly language to non-technical staff and end users. A strong sense of Business urgency and a customer-centric approach to tasks. Project Manager mentality and approach to tasks and projects. Agile working experience is beneficial. ITIL knowledge is mandatory; certification is beneficial. Your new team Pandora operates hundreds of stores in the cluster, and you will play a key role in managing the delivery of new stores, store services, and store support services. This position is in the Retail & Tech Operations organization, and you will have colleagues in many countries around the world. Did we get your attention? If you see yourself in the position and would like to become a part of Pandora’s future, please do not hesitate to apply. We look forward to hearing from you!We process applications on a continuous basis, which is why we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site www.pandoragroup.com. Icing on the cake You will be working out of our beautiful Regional Digital & Technology France HQ in Paris , in a rapidly growing team with highly skilled and experienced colleagues. This is a key initiative that aligns with Pandora's experience and ambitions. Additionally, you will have the opportunity to take part in creating an eco-friendly environment - not just talking about it, but also implementing it . All in all, what we offer is a professional and dynamic environment that is unique, fun and inspirational - delivering a true Pandora experience to anyone who works here.About About Pandora Pandora is the world's largest jewellery brand. The company designs, manufactures and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,500 points of sale, including more than 2,500 concept stores.Headquartered in Copenhagen, Denmark, Pandora employs 32,000 people worldwide and crafts its jewellery at two LEED-certified facilities in Thailand. Pandora is committed to leadership in sustainability and will purchase only recycled silver and gold for crafting its jewellery by 2025 and halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated sales of DKK 26.5 billion (EUR 3.6 billion) in 2022.Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status, and age.

Pandora • Paris, France

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Digital Marketing Consultant

Digital Marketing ConsultantUK WideSalary - £35k plus uncapped bonus / OTE £53,000Newsquest, the UK’s leading local media group with a network of 150 trusted news brands across the UK, is hiring Digital Marketing Consultants across the UK as part of a wider investment in the recruitment of 50 new Digital Sales Consultants. These new sales consultant roles will be recruited under Newsquest’s LOCALiQ brand which specialises in helping SMEs grow their digital presence and business.Through its investment in the industry-leading LOCALiQ Sales Training Academy, Newsquest can provide a comprehensive career development programme for digital media sales professionals. This assists Sales Consultants with extensive and ongoing training and support, enabling them to build their digital skills and fast track their career development in digital marketing.The RoleThe Digital Marketing Consultant is a customer-facing, video-based, digital-first sales role. Our Digital Marketing Consultants are experts in client acquisition through the demonstration and promotion of our full suite of digital marketing services.As a Digital Marketing Consultant, you will be tasked with prospecting client business through cold calling, networking, or any other form of self-generated introduction, as well as lead referrals provided from the Newsquest publishing network.About YouTo be successful as a Digital Marketing Consultant, you will have a proven track record in business development from a Digital Marketing Agency background. You’ll be an expert in SEO, PPC, Social and online, and be able to explain the value of these products to clients via online face-to-face demonstrations. You should have completed or willing to undergo Google Fundamentals training. Clients are at the heart of everything we do, your role will be to secure new business as well as developing active customers.This is a fantastic opportunity to join LOCALiQ during a period of rapid growth and investment. In return for your tenacious sales ability and client account management skills, we offer a competitive base salary and generous commission, rewards, and benefits scheme.

Newsquest Media Group • Glasgow, United Kingdom

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Marketing Executive

About UsItsu is the healthy eating, Asian-inspired quick service retail & grocery brand with over 80 stores in the UK and a leading wholesale business across Europe and beyond. Renowned for its beautiful food made fresh in every shop, every day, itsu has huge global ambitions with a commitment to continue to open many more stores and intensify the growth of its already thriving grocery arm. With its best-in-class food, latest technology, innovation, and talented workforce, itsu is the future of fast food.This is the jobWe are looking for a highly skilled and creative Marketing Executive who can hit the ground running during a fast period of growth. The position will suit a Marketing Executive/Account Manager with a minimum of 2 years of experience at a fast-paced brand, preferably in retail or hospitality sectors. Supporting the Senior Marketing Manager, this exciting role will see you working closely with many internal & external stakeholders to deliver the New Store Opening and Local Marketing strategy, both in the UK & internationally to drive sales & awareness in local markets, aligned to the national marketing campaign strategy.Main ResponsibilitiesImplementing local marketing campaign activity & events that support new store openings and seasonal campaignsWriting and delivering clear and detailed briefs to in-house creative, PR, Digital & Social media teams to create content aligned to the strategiesEstablish strong working relationships with franchise partners, ensuring they have access to the right tools to deliver brand initiatives, including management & ownership of an asset libraryUpdating the annual Marketing Campaign Calendar which will be used across the business, and by Franchise Partners in the UK and abroad as the reference point for all campaign activityThis is you2 years experience in a marketing executive/account manager roleExperience deploying integrated campaigns at a national and/or local levelA creative flair with excellent copywriting skillsA conscientious fast learner who works well in a team and enjoys a challengeThis Is What We OfferIn return for your time, commitment to your role and Itsu, you will receive:A competitive salaryFlexible working, which consists of 1 day a week working from home, flexible working hours, and up to 2 weeks a year working from abroad.A free itsu lunch whenever you are in the office and 50% off in all stores, for when you are not.We offer a variety of different benefits which cover off physical, mental, financial, environmental and social wellbeing.An array of business events and socials throughout the year.No matter what you do at Itsu, it's important to us that everyone has access to the same opportunities. We are a truly diverse bunch, from all walks of life and you'll always be encouraged to be your true self.

itsu • London, United Kingdom

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