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Store Manager, London up to £40,000, Retail

Store Manager, London up to £40,000, Retail Salary: Up to £40,000 + bonusSector: Wellness Retail StoreLocation: LondonAbout the company I am working with a fun and dynamic company that believe it’s more than just a job it’s a lifestyle! Their business model is promoting health in our communities through organic, natural and sustainable products, and acting sustainably and ethically.They specially are looking for individuals with the natural ability to deliver service in a way that makes people feel at home. They should be able to wow and delight customers in thoughtful and unexpected ways.Company benefits• Up to £40,000 basic salary• Access to our lifestyle portal which has high street discounts, cinema and gym discounts, specifically tailored well-being support and various free training courses.• Corporate discounted health and insurance products (PMI, Health Cash Plan, Travel Insurance, Life Assurance, health screening)• 28 days holiday (including public holidays)• 25% Store discount (from day 1)Responsibilities as a Store ManagerManaging labour costs within budget, recruitment of high-quality applicants. This also includes identifying training and development needs for all levels of the team within the storeMotivating the team to achieve departmental objectives.Liaising with Head Office on new products & promotions.Ensure effective stock management, stock rotation and ordering processes are implemented.Order effectively to minimise wastage in all departments and ensure the completion of stock takes.Encouraging good relations amongst the team and other areas in the store therefore ensuring other areas of the store are supported during busy periods.Ensuring that you and the team have a good knowledge of the products in their own departments, of promotions and new lines and can recommend different items according to different dietary requirementsSet and maintain high standards of product knowledge throughout the team by allocating time for training and following up on an individual’s learning

COREcruitment LTD • London, United Kingdom

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Retail Beauty Services Manager

OVERVIEWExperience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.  If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. THE IMPACT YOU CAN HAVE: As a Retail Beauty Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You’ll accomplish all of this by:Promoting a culture of accountability to meet or exceed the store’s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives.Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals)Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals.Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisalsManaging service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on handCommunicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscapeTHE ESSENTIALS FOR SUCCESS:  Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirementsLeadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencingRetail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directivesStrong collaboration and interpersonal skillsStrong organizational skills to manage multiple tasks with moving partsAbility to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptableAbility to manage multiple projects at once while maintaining superior resultsA Bachelor’s degree is preferred, but not requiredEssential Functions:Ability to work a flexible, full-time schedule, including days, evenings, weekend and holidaysAbility to travel overnight to attend offsite meetingsOn a regular basis, requires continuous mobility throughout the storeOn a regular basis, requires the ability to stoop, kneel, and crouchOn a regular basis, requires the ability to lift and/or move 50 lbs.On an occasional basis, requires the ability to climb a ladder and maintain balance

ULTA Beauty Inc. • Forsyth, U.S.

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Retail Beauty Services Manager

OVERVIEWExperience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.  If you seek greater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful. THE IMPACT YOU CAN HAVE: As a Retail Beauty Services Manager at Ulta Beauty, you are responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers sales growth in retail and services. You will oversee a team of stylists, estheticians and boutique leads and are accountable for all aspects of the services business, including services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales, events, guest satisfaction, and operational excellence. You will drive your business through a focus on performance (services, boutiques, makeup, skincare, fragrance, pro hair and PCA merchandise sales and in-store events), people (guest experience and associate culture), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, the ability to deliver exceptional guest service and to lead a team of retail and service professionals. You’ll accomplish all of this by:Promoting a culture of accountability to meet or exceed the store’s goals related to retail and service sales, guest loyalty (including credit), payroll, retail shrink and omni-channel initiatives.Meeting/exceeding goals related to services, boutiques, makeup, skincare, fragrance pro hair and personal care appliance merchandise sales and service sales (e.g., service revenue, average ticket, guest count, guest retention, rebooking, pro hair retail revenue, retention/turnover and contribution goals)Planning and executing in-store events that deliver an unrivaled guest experience, driving brand partner collaboration and delivering on sales and payroll goals.Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty.Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisalsManaging service and boutique supply inventory and ordering process, ensuring allocated budget is adhered to and necessary products for services are on handCommunicating and providing feedback to field leadership, including the Business Market Trainer and Services District Leader, on business trends and opportunities, events, operational challenges, merchandise needs and competitive landscapeTHE ESSENTIALS FOR SUCCESS:  Qualified candidates will have 3 to 5+ years of relevant, fast-paced retail management work experience or other relevant work experience and possess: A Cosmetology license where required by the state2 years of management experience, including cosmetology management license where required by state law Financial management experience: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices) Advanced competency in services, including sales, guest experience and product attachment Demonstrated knowledge of board of cosmetology regulations and hiring requirementsLeadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencingRetail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture and executing merchandise directivesStrong collaboration and interpersonal skillsStrong organizational skills to manage multiple tasks with moving partsAbility to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptableAbility to manage multiple projects at once while maintaining superior resultsA Bachelor’s degree is preferred, but not required

ULTA Beauty Inc. • Tempe, U.S.

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Timberland Floor Supervisor (Las Vegas, NV)

Floor SupervisorWhat You Will Do The Floor Supervisor will lead, develop, and motivate a team of Brand Advocates, ensuring a consistent Best in Class customer experience that aligns with our brand purpose and values. The Floor Supervisor will partner with the Assistant Store Manager and Store Manager to maximize profitability by ensuring that customer engagement, story-telling merchandising, operations, and community connection are all consistent and in compliance with company standards. The Floor Supervisor will create an inclusive environment, while ensuring internal and external customers are your top priority. Floor Supervisor will assume an active role in their self-development through Division of Responsibility rotations and Position based training.How You Will Make A Difference: • Sales and Profitability: o Assists in maximizing sales and achieving store target goals.o Leads an environment of productivity by ensuring the store team has theknowledge and skills to meet store goals for sales and customer engagement.o Assists in monitoring payroll while protecting the needs of the business.o Approach the business with a “One Timberland” mindset.• Brand Experience/Customer Service: o Leads team to provide exceptional customer service while educating customerson our product, our Brand Purpose and community service involvement.o Leads and inspires customer-centric culture by recognizing and rewarding theteams’ successes.o Will be an active brand ambassador within the community through proactivelyseeking opportunities to engage with the customers and support or participate incommunity initiatives outside the four walls of the store.o Supervises floor coverage, acts as a role model, and leads by example• Training and Coaching Team: o In partnership with the Store Manager, provides leadership to ensure thoroughtraining and ongoing development of store team in customer engagement and allcompany programs and policies and procedures.o Provides coaching in the moment and providing feedback to the team.o Fosters an environment of development and accountability.• Operations: o Partners with Store Manager in achieving all financial and operational objectivesincluding expense control, Loss Prevention, store audits and review weeklyreports.o Responsible for ensuring that the store’s inventory integrity is maintained throughproper shipping and receiving procedures and communicate any concerns to theStore Manager• Visual Merchandising: o Partners with Store Manager on the implementation of visual merchandisedirectives and maintains standards consistent with the company brand strategies.o Elevate the in-store experience through styling and storytelling.o Keeps sales floor full, neat, and clean• Loss Prevention, Safety, and Compliance: o Partners with Store Manager to ensure compliance and adherence to policiesand procedures, standards and practices, and company directives.o Protects company assets.o Ensures compliance with company safety, security, and shrink avoidance policiesand programs.o Partners with Loss Prevention to identify trends and translate strategies intoaction to meet district and company shrink goals.o Reacts quickly to all customer and employee injuries and partners with StoreManager, District Manager and Human Resources immediately.• Professional Conduct: o Models behavior that respects the background, experience, and culturaldifferences of others, while upholding the integrity and values of the VFCorporation and the brand. o Promotes an environment that encourages participation, creativity, and learningby sharing best practices and building on the ideas of others.What You Bring • 1 or more year(s) of store management experience• Experience in a specialty retail environment, retail footwear/apparel industry experience• High School Diploma or GED• Proven ability to meet and exceed sales and profit results• Proven ability to meet business goals by driving results through store team• Proven ability to plan and drive results while balancing shifting priorities, be nimble and agile• Excellent verbal and written skills and the ability to build, lead, and manage highperforming team• Excellent decision-making ability in a fast-paced environment• Able to meet performance expectations• Detail orientated and excellent organization skills• Proficient computer skills including word processing, spreadsheets, and softwareprograms• Proven ability to lead a team to provide best in class customer service in a retailenvironment• Ability to work a flexible schedule to meet the needs of the business; will requireweekends, evenings, and holidays

Timberland Company • Las Vegas, U.S.

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H&M Retail Department Manager

Job DescriptionSALES & PROFIT You are responsible for supporting the Sales and Profit goals in your store by setting a plan to deliver the Best Customer Experience in your department. You regularly analyze and follow up on Sales & Profit KPIs for your department with the Visual Merchandisers. You secure that actions are taken to maximize selling. You support the Visual Merchandisers with these actions by securing the hours and staff needed for a successful execution.               Together with your store management team, you set the hours plan for your department in line with the sales budget.Together with your store management team, you ensure proper scheduling for your department to maximize conversion and enable commercial activities (department moves, Sale, Deals, etc.) keeping within the frame of the hours plan.You plan and prioritize actions together with your team that have a clear impact on selling.You ensure your department’s execution continuously meets H&M standards and follow up using the Store Experience Tool (S.E.T.)Together with your visual team you ensure the implementation of the Commercial Handbook for your department You ensure Store Operations and Best Practices are followed in your department and throughout the store. This includes, but is not limited to: truck planning, intraday, garment care, etc.Ensure H&M Customer Service standards are delivered at all times through active coaching of Sales Advisors and leading by example.Ensure the maintenance of your department is managed in a cost-efficient way to meet H&M standards and initiate actions accordingly with your store management team.Actively prevent loss and ensure your department follows appropriate safety and security guidelinesGive input to your Store Manager and District Team on allocation and replenishment to secure a good garment level in your department according to sellingYou inform your Store Manager of any potential risks, threats and opportunities related to the competitor landscape.PEOPLE & TEAMS You ensure you have the Best Teams and support their development. You work with succession planning, talent development and structured performance management for your team based on results, values and leadership. You work in accordance with legal requirements and H&M standards, policies and procedures to meet the expectations of customers and colleagues.Manage the recruitment, training, development and succession planning for your department team in line with H&M ROTD best practicesEvaluate and manage the performance of your Department team members; give regular feedback, execute dialogues, development plans and follow-ups and take actions to improve performance and develop your teamActively work with a talent pipeline within your Department/store to support the business needs You ensure clear communication to Store team on business performance, company culture and training focuses through daily Behind The Seams Meetings and participating in weekly Leadership Meetings Ensure health & safety, legal and security issues are being handled to H&M standards and local laws securing the employee and customer safety at all timesCarry out supervisory responsibilities in accordance with H&M policies & applicable laws including approving time off requests, pay, location or title changes, conducting terminations & corrective actions & making employment decisionsAbility to maintain overall store responsibility of store in absence of Store ManagerYou strengthen our Company Culture by promoting feedback in our daily work and coach your team to do the same.QualificationsHigh School graduate or equivalent; Associates or Bachelor’s Degree is preferredMinimum of 2 years’ of retail management or comparable experienceAbility to lift in excess of 20 poundsAbility to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc. ) for a short distanceAbility to climb a ladder and use a step stool REQUIREMENTS: Ability to coach and counsel staff on performance management and progressive discipline techniquesOpen availability including evenings and weekendsBasic computer skills such as browser navigation, software interaction and data entry are neededMinimal travel required (i.e. Workshops)   FINANCIAL ACCOUNTABILITY: Assist Store Manager with sales and profit responsibility for your store Accurate recording of sales figures and hours

H&M Hennes & Mauritz AB • Livonia, U.S.

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Employee & Labor Relations Specialist

Job DescriptionOverall Job Summary:  The Sales Market Employee Relations Specialist is responsible for maintaining a clear overview of Employee Relations activity for designated areas of the US while providing escalated support to Sales Market and Area teams within an assigned Market. Assists in creating and implementing policies and procedures, ensures that management is consistently following company values and standards, and assists with employment law related cases countrywide.This position is based in Secaucus, NJ or Los Angeles, CA depending on assigned Market. The role sits within our Human Resources Function and reports to our Country Employee Relations Manager.Core Responsibilities includes but is not limited to:Proactively partners with Sales Market HR Managers, Area HR Managers and Store Managers to develop their skill and knowledge on properly handling Employee Relation issuesProvides direction, developmental support, guidance and feedback to Area Sales Managers and Sales Market Managers, as needed, regarding employee issues.Responsible for ensuring all employee related issues and concerns are properly addressed and acting proactively to prevent widespread ER concerns or problems, in partnership with Country ER ManagerProvides regular business insight reporting to key business leaders on employee relations activity and trends in designated marketEnsures all employee issues are taken care of in a timely, fair, consistent and confidential way, to meet legislation and H&M’s employment standards. Partners with Country ER Manager, as needed, on escalated cases.Maintains case documentation in identified Company database, in compliance with all Company and legal requirementsIndependently approves corrective action steps and the termination of employment, on sensitive or escalated cases.Provides leadership coaching on performance management process, including the company’s progressive discipline process, to ensure consistency in content and deliveryEnsures that stores are accurately utilizing termination and exit tools to complete terminations in accordance with H&M policy.Counsels managers on suspensions and terminations related to violence in the workplace, drugs and alcohol, sexual harassment/harassment, FMLA, ADA, discrimination and other sensitive employee issuesInvestigates and provides Legal summary for all attorney letters, agency claims and lawsuits within designated market, in partnership with Country ER ManagerEnsures completion of investigations for harassment/discrimination or other policy violations, with partnership of Country ER Manager where appropriate.Regularly works on process improvement projects related to Human Resources, Employee Relations and other key business functionsRegularly monitors identified law monitor tools/websites for designated market to ensure a comprehensive understanding of emerging legal trends and legislation. Assists in communicating any changes in company policy or State or Federal laws to Store, Area and Sales Market teamsProvides state specific overviews during expansion and remodel project plansAssists with the design, implementation and facilitation of key educational materials to mitigate risk to the CompanyCompletes and follows up on ER routines and ensure compliance with State and Federal laws for all stores in designated region. Research and counsels managers on Worker’s Compensation cases for termination/FMLA/ADA concerns.Attends legal depositions and mediations, as required.Direct liaison between external counsel and Country ER Manager. Additional Accountabilities:  No direct accountability; however, decisions made have a financial impact on the company.QualificationsWhat You’ll Need to Succeed:Bachelor’s Degree in HR preferred, or relevant experience in related fieldMinimum 3 years’ experience in multiunit Store HR or Training role specifically dealing with employee coaching and counseling with employee relations, benefits, payroll, recruiting and training.Minimum 3 years in a retail management positionProfessional HR certification desiredUnion knowledge and/or experience preferred.Detailed knowledge of legal requirements including Title VII, FLSA, FMLA, ADA, FCRA, etc.Ability to communicate and work with all levels of employees.Skilled at solving conflicts in a direct but positive way.Ability to be neutral and confidential and deal with sensitive information.Ability to provide leadership through our shared values.Management experience and/or detailed knowledge about the various aspects of Human Resources.Strong knowledge of H&M HR practices, policies and guidelines.Exceptional customer service and interpersonal skills.Proven organizational and analytical skills.Is flexible and able to travel up to 20% of the time

H&M Hennes & Mauritz AB • Secaucus, U.S.

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H&M Retail Visual Keyholder

Overall Job Summary: Working at the heart of fast-paced fashion business, a Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style. The role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values. It will actively drive sales in the store and is responsible to implement the Visual Identity to make H&M the No. 1 fashion destination. The Visual Keyholder will always meet the expectations of customers and colleagues, as well as follow H&M procedures and standards.This position is within our Store & Sales Function and reports to our Store Manager.Core Responsibilities includes but is not limited to: SELLINGThe Visual Keyholder will set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager, the Visual Keyholder will determine additional commercial opportunities in the store within the H&M brand guidelines. The role will execute floor moves based on those joint discussions.Fashion KnowledgeEnsure you are up to date with current fashion trendsShare, inspire, and educate the team on the seasonal trend informationDirect Customer ServiceEnsure you meet customer expectations on direct service according to H&M standardsSupport the store to achieve excellent customer serviceIndirect Customer ServiceFollow up on the Visual Identity through the implementation of the Commercial handbookSecure well styled GTL mannequins in windows and in storeCreate a clear red threat from windows to A-area with wearable buying suggestionsEnsure high quality, commercial garment presentation with good garment care every day together with the store teamProvide a good concept flow by maintaining the concept layout, fixtures, and navigationLaunch and maintain all sales campaigns and activities on time according to H&M standardsDrive Sales TargetsIdentify opportunities to increase customer satisfaction and sales with the Department Manager and execute changes accordinglyPerform sales follow up and initiate actions to reach sales targetsTEAMThe Visual Keyholder will support the Store team to enhance the customer and working experience in store through coaching. Together with the Store Management team, the Visual Keyholder will ensure that all legal requirements and H&M policies are fulfilled.Training and DevelopmentEvaluate and develop the visual and commercial skills of the store teamCoach and develop Sales Advisors while executing floor moves togetherOrganize, provide and carry out visual training for all colleagues to support garment presentation in line with the Commercial handbookSeek Visual Merchandiser potential for successionCommunication and Legal RequirementsEnsure that all communication in the windows and sales floor complies with local legislation ROUTINESThe Visual Keyholder will organize and plan the workload according to business needs and commercial planner. The role will ensure safety, security, and administration procedures are always followed.Commercial RoutinesTogether with the Department Manager, follow up on store KPIs and initiate actions to reach store goals and budgetsAdapt the store planning according to store needs and budget from the Commercial planComplete and take action on the Best Brand portion of the Store Experience Tool (S.E.T.) to maximize commercial opportunitiesVisual Store Operational RoutinesComplete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable suggestionsComplete all sales floor and window morning routines daily before store is openHandle Visual Merchandiser material and visual scheme ordersControl quantity and condition of all incoming visual materialMaintain and care for all display and interior material with sustainability in mindKeep visual room organized and safeShare information with the team on Commercial handbook seasonal changes and continue to evaluate throughout the seasonProvide updates of all Visual Merchandising information material in the storeEnsure that the store always has enough Sale and Activity materialPaint the windows as necessaryBack of House RoutinesPerform all store routines, including the opening and closing of the store, by following all Company practices and proceduresWork with timekeeping and scheduling system including approving timesheetsMay be assigned overall store responsibility in absence of Store Manager or Department manager when opening and closing storeSecurityPromote employee and customer safetyResolve health & safety, legal, and security issuesAddress any loss prevention and safety issues that may occur while on duty and bring any escalated employee issues to the management team Additional Accountabilities:No financial accountability QUALIFICATIONSAssociate’s Degree in a Fashion industry specialty preferred2 years of retail visual merchandising experienceAbility to lift in excess of 20 poundsAbility to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distanceAbility to climb a ladder and use a step stoolMust be able to work with hand and power operated tools and lift in order to execute display area set upsAbility to work flexible hours and extended hours at timesMay be required to travel to support other stores

H&M Hennes & Mauritz AB • Springfield, U.S.

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H&M Retail Visual Key Holder

Overall Job Summary: Working at the heart of fast-paced fashion business, a Visual Keyholder is responsible for creating an environment that inspires customers to explore their personal style. The role will support and guide the store team to deliver the most inspiring and exciting Customer Experience in line with the H&M brand and values. It will actively drive sales in the store and is responsible to implement the Visual Identity to make H&M the No. 1 fashion destination. The Visual Keyholder will always meet the expectations of customers and colleagues, as well as follow H&M procedures and standards.  This position is within our Store & Sales Function and reports to our Store Manager.  Core Responsibilities includes but is not limited to:  SELLING The Visual Keyholder will set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager, the Visual Keyholder will determine additional commercial opportunities in the store within the H&M brand guidelines.  The role will execute floor moves based on those joint discussions. Fashion Knowledge Ensure you are up to date with current fashion trends Share, inspire, and educate the team on the seasonal trend information Direct Customer Service Ensure you meet customer expectations on direct service according to H&M standards Support the store to achieve excellent customer service Indirect Customer Service Follow up on the Visual Identity through the implementation of the Commercial handbook Secure well styled GTL mannequins in windows and in store Create a clear red threat from windows to A-area with wearable buying suggestions Ensure high quality, commercial garment presentation with good garment care every day together with the store team Provide a good concept flow by maintaining the concept layout, fixtures, and navigation Launch and maintain all sales campaigns and activities on time according to H&M standards Drive Sales Targets Identify opportunities to increase customer satisfaction and sales with the Department Manager and execute changes accordingly Perform sales follow up and initiate actions to reach sales targets TEAM The Visual Keyholder will support the Store team to enhance the customer and working experience in store through coaching. Together with the Store Management team, the Visual Keyholder will ensure that all legal requirements and H&M policies are fulfilled.  Training and Development Evaluate and develop the visual and commercial skills of the store team Coach and develop Sales Advisors while executing floor moves together Organize, provide and carry out visual training for all colleagues to support garment presentation in line with the Commercial handbook Seek Visual Merchandiser potential for succession  Communication and Legal Requirements Ensure that all communication in the windows and sales floor complies with local legislation  ROUTINES The Visual Keyholder will organize and plan the workload according to business needs and commercial planner. The role will ensure safety, security, and administration procedures are always followed. Commercial Routines Together with the Department Manager, follow up on store KPIs and initiate actions to reach store goals and budgets Adapt the store planning according to store needs and budget from the Commercial plan Complete and take action on the Best Brand portion of the Store Experience Tool (S.E.T.) to maximize commercial opportunities Visual Store Operational Routines Complete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable suggestions Complete all sales floor and window morning routines daily before store is open Handle Visual Merchandiser material and visual scheme orders Control quantity and condition of all incoming visual material Maintain and care for all display and interior material with sustainability in mind Keep visual room organized and safe Share information with the team on Commercial handbook seasonal changes and continue to evaluate throughout the season Provide updates of all Visual Merchandising information material in the store Ensure that the store always has enough Sale and Activity material Paint the windows as necessary Back of House Routines Perform all store routines, including the opening and closing of the store, by following all Company practices and procedures Work with timekeeping and scheduling system including approving timesheets May be assigned overall store responsibility in absence of Store Manager or Department manager when opening and closing store Security Promote employee and customer safety Resolve health & safety, legal, and security issues Address any loss prevention and safety issues that may occur while on duty and bring any escalated employee issues to the management team  Additional Accountabilities: No financial accountability QualificationsWhat You’ll Need to Succeed:  Associate’s Degree in a Fashion industry specialty preferred 2 years of retail visual merchandising experience Ability to lift in excess of 20 pounds Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance Ability to climb a ladder and use a step stool Must be able to work with hand and power operated tools and lift in order to execute display area set ups Ability to work flexible hours and extended hours at times May be required to travel to support other stores

H&M Hennes & Mauritz AB • Glendale, U.S.

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H&M Retail Visual Merchandiser

Role responsibilities include, but are not limited to:SellingYou set the garment presentation on the Sales Floor & Windows according to the Commercial Handbook. Together with the Department Manager you determine additional commercial opportunities in your store within the H&M brand guidelines. You execute floor moves based on those joint discussions. Fashion KnowledgeEnsure you are up to date with current fashion trendsShare, inspire and educate the store team on seasonal trend informationDirect Customer ServiceEnsure you meet customer expectations on direct service according to H&M standards. Support the store to achieve excellent customer service.Indirect Customer ServiceFollow up the H&M Visual Identity through implementation of the Commercial Handbook and secure well-styled GTL mannequins in windows and in store.Create a clear red thread from windows to A-area with wearable buying suggestions.Ensure high quality, commercial garment presentation with good garment care every day together with store teamProvide good concept flow by maintaining the concept layout, fixtures and navigation.Launch and maintain all sales campaigns and activities on time and according to H&M standards.Drive Sales TargetsIdentify opportunities to increase customer satisfaction and sales with the Department Manager and then you execute changes accordingly.Perform sales follow-up and initiate actions to reach sales targets.TeamYou support the store team to enhance the customer and working experience in store through coaching. Together with the Store management team you ensure that all legal requirements and H&M policies are fulfilled.Training and DevelopmentEvaluate & develop the visual and commercial skills of the store teamCoach & develop Sales Advisors while executing floor moves togetherOrganize, provide and carry out visual training for all colleagues to support garment presentation in line with the Commercial Handbook. Seek VM potential for succession.Communication and Legal RequirementsEnsure that all communication in the windows and on the sales floor complies with local legislation.RoutinesOrganize and plan your workload according to business needs and commercial planner. Ensure safety, security and administration procedures are always followed.Commercial RoutinesTogether with the Department Manager, you follow up on Store KPIs & initiate actions to reach store goals and budgets.Adapt the store planning according to store needs and budget from the Commercial plan.Complete and take action on the Best Brand portion of the Store Experience Tool (S.E.T.) to maximize commercial opportunities.Visual Store Operations RoutinesComplete the sample picking as well as execute the floor moves in a way that creates clear stories and wearable buying suggestionsComplete all sales floor and window morning routines daily before store is openHandle Visual Merchandiser material and visual scheme orders.Control quantity and condition of all incoming visual material.Maintain and care for all display and interior material with sustainability in mind.Keep visual room organized and safe. Share information with team on Commercial handbook seasonal changes & continue to evaluate throughout the season.Provide updates of all VM information material in the store.Ensure that the store always has enough Sale and Activity material.Paint the windows as necessary.Security·       Promote employee and customer safety·       Resolve health & safety, legal and security issues·       Prevent lossQualificationsMinimum Qualifications:Associates degree in a Fashion industry specialty preferred2 years of retail visual merchandising experienceAbility to lift in excess of 20 poundsAbility to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc.) for a short distance Ability to climb a ladder and use a step stool

H&M Hennes & Mauritz AB • Snellville, U.S.

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KFC Area Manager

As KFC Area Manager you will have the opportunity to use your logical, strategic, people and management skills to drive the sales, performance and standards for your restaurants. You will have responsibility for KFC Restaurants across an assigned geographical area and you will provide transformational leadership and high impact coaching in order to support your team to achieve overall unit performance across three key metrics Grow People, Grow Customer & Grow Business.Your working week will consist of visiting your restaurants to identify and recognise strengths, identify areas for improvement and look to increase sales and profitability through leadership and management skills. You will regularly engage with store managers and teams and set individual and store targets. This role is all about creating strategies and developing new ideas to help drive store performance, successfully motivating and managing teams, recruiting amazing colleagues into the business and recognising and rewarding hard working teams and individuals.Working for us is about so much more than serving great food as our recipe for success is passion for our customers, passion for our product, passion for our community and passion for our people. It takes commitment, hard work and dedication to be a successful KFC Area Manager but don’t be fooled, this doesn’t mean you can’t have fun and enjoy the benefits and rewards that this role brings!What would my main responsibilities be? Coach, mentor and motivate Restaurant General Managers & teams to achieve amazing resultsIdentify and implement strategies to drive sales and meet targetsIdentify areas for improvementRecruit high quality managers and colleagues into the business and ensure they feel like part of the familyComplete administration, stock take and banking & finance dutiesEnsure that our restaurants look presentable and vibrantBe happy, friendly, smile and have funGot what it takes? This role involves traveling across our various locations and supporting our family. We are looking for energetic, motivated individuals who are passionate about people and have strong operational skills. If you meet the criteria below then don’t hesitate to apply online today!Store Management / Multi Store Management experience is desiredFast Food / Catering / Restaurant / Hospitality experience is even better!Ability to influence & implement changeDriver’s License

KFC Kentucky Fried Chicken • Manchester, United Kingdom

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Beauty Advisor - Estee Lauder Advisor - Part Time

You’ll accomplish all of this by: Offering friendly, knowledgeable and superior service to every guest, every day through the Estee Lauder service standard to grow a customer list for Estee Lauder brand salesEngaging guests to determine each guest’s needs and answering questions concerning products and services, and recommending complementary products and/or services (partnering with management as needed)Meeting or exceeding Estee Lauder brand sales and clientele goals and contribute to meeting or exceeding the store’s goals related to retail and services sales, guest loyalty (including credit), retail shrink, and omni-channel salesStudying and being knowledgeable about the Estee Lauder brand, its heritage and know-how within the specified time frame set, sharing this knowledge with guests and the store teamRoutinely perform skincare analysis and product demonstrations with guestsInforming guests of current promotions, events and services within the store, booking appointment for in-store eventsServing multiple guests at one time while maintaining composure during busy or peak selling timesProtecting company assets by following loss prevention best practices and providing exceptional guest serviceMaintaining strong relationships with Estee Lauder brand partners through participation in required trainings and the execution of in-store events and promotionsAttending seasonal seminars hosted by Education Executives and regularly participating in ongoing training Participating in completing merchandise and replenishment, planograms, marketing displays, physical inventory procedures, and the receipt of shipmentsEnsuring overall store cleanliness including restrooms, cashwrap, backroom and sales floor  THE ESSENTIALS FOR SUCCESS:  Qualified candidates will possess a high school diploma (or equivalent), with 1+ year of relevant work experience (or equivalent combination of education and experience). Additional requirements include: Cosmetology or Demonstrator license where required by applicable state lawA demonstrated passion for superior guest service, with the ability to build and maintain strong guest relationshipsCompetency with sales and troubleshootingThe ability to work well independently and as part of a teamWorking a flexible schedule to include days, evenings, weekdays, and holidays1 year of retail experience preferred, but not requiredCosmetic artistry experience preferred

ULTA Beauty Inc. • Peoria, U.S.

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