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HVAC Technician - Topeka, KS

General Description: As an HVAC Technician, you will be responsible for supporting the manufacturing process as well as comfort heating and cooling by troubleshooting, preventative maintenance, repair and installation of all tire related manufacturing and comfort heating and cooling HVAC equipment. You will also be responsible for safety and housekeeping throughout the facility. Responsibilities will include but are not limited to: Operate, maintain, troubleshoot, and repair multiple types of chillers and air conditioning systems High pressure centrifugal chillers Low pressure centrifugal chillers Screw compressor chillers Scroll compressor chillers Commercial rooftops Operate, maintain, troubleshoot, and repair steam, electric, and gas fired heating equipment Operate Johnson Controls Metasys building controls program Log or use computerized work order system for repair and maintenance activities performed Adhere to all EPA standards concerning the use of refrigerants Abide by safe work standards including Lock-Out/Tag-Out (LOTO), Fall Protection, Confined Spaces, and appropriate use of Personal Protective Equipment (PPE) Adhere to Goodyear's attendance policy Perform a variety of manual tasks in varying temperatures for extended periods of time, which may include lifting light to heavy materials, climbing, standing, squatting, bending, and working at heights when applicable Basic Qualifications: HS Diploma/GED A minimum of one year of experience in HVAC field Must be at least 18 years of age Must be legally authorized to work in the US without company sponsorship now or in the future Must be able to successfully complete all post-offer, pre-employment contingencies Ability to work weekends, holidays, or overtime if applicable Basic computer skills Must provide basic tools Must have EPA Universal CFC License Preferred Qualifications: Uniform Mechanical Code License 5 years of prior experience with commercial HVAC service Experience Adhering to industry-specific safety standards  Candidate Criteria: Self-motivated: demonstrates appropriate initiative with or without direct supervision Hard worker: someone who works diligently to get tasks done Adaptability: the ability to make changes, and to be successful in changing environments Team player: an associate who can be counted on to assist the company in being successful whether working on a team or individual projects Commitment to working safely Willingness to adhere to tobacco-free policy.

Goodyear Tire & Rubber Company • Topeka, U.S.

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Entry Level Automotive Technician - Riverview, FL

 What's in it for you:  You will also become familiar with how to mount and balance tires, perform oil changes, and conduct additional automotive preventative maintenance.   We offer a fun, fast paced work environment, with competitive base pay.   Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations.   At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. Shift Information: Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays What do we consider? Must have a valid driver's license and be at least 18 years of age  Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future What else do we consider?  Ability to review, analyze, and interpret information, identify problems, and make decisions  Display a commitment to learning new technologies within the rapidly changing automotive industry  Commitment to following established safety policies and procedures  Preferred Qualifications: High School Diploma or GED preferred Previous automotive preventative maintenance experience or Previous formal automotive training About the Role: What skills will you learn? How to complete basic automotive services like mounting and balancing tires, tire repairs, oil changes, filters replacements, and more  Train with mid and senior level automotive technicians to learn additional automotive services.   Demonstrate excellent guest service, which includes providing clear communication and feedback about guest vehicles Promote teamwork to deliver on guest expectations   Maintain strict adherence to company policy on vehicle care and operation  Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Goodyear Tire & Rubber Company • Riverview, U.S.

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H&M Retail Sales Advisor

You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge. You create an environment that is easy for our Customers to shop through Store Operations and Great Garment Care. By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies, procedures and legal requirements. By acting in line with our Values and being a role model, you contribute to H&M’s business success. Role responsibilities include, but are not limited to: Best Customer Experience You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge. Direct Customer Service Demonstrate the 5 basic demands to greet and engage with our customers in the service areas and on the sales floor Apply a ‘Heads up’ approach – be aware of customers that require assistance and offer help Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, promoting campaigns, offers, activities and company initiatives (i.e., sustainability efforts, garment collecting) Sales & Profit You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You create an environment that is easy to shop through Store Operations and Great Garment Care. You follow all required H&M procedures, routines and best practices in all areas of the store, so sales goals can be reached Store Operations Keep the fixtures full and tidy regularly throughout the day to maximize sales Ensure great garment care to sell the products in their best condition at the right time Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales Ensure all areas of the sales floor and back of house are always clean and tidy, this includes but not limited to: Maintaining cleanliness of, and sweeping on sales floor, fitting rooms, and BOH areas Dusting all counters/hard surfaces, removes all spills, trash and debris from store Maintaining the cleanliness of employee kitchen areas including cleaning/disinfecting surfaces Maintaining cleanliness of all bathroom facilities on an as needed basis Garment Processing Procedures Actively process, stock and replenish garments on sales floor and stock room Fold, hang, display and merchandise garments per H&M guidelines to maximize selling opportunities Unload delivery truck, receive, open & unpack merchandise and label merchandise with security tags within efficiency time goals Cash Handling Procedures Handle payments and returns Ring on the register, report & handles all required transactions, issue receipts & fold and place merchandise in appropriate bag following the register best practice routine Policy and Safety Routines Follow all procedures and routines regarding safety, security and administrative processes in all areas of the store Execute reductions, price changes, and transfers Best Team By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies and procedures and legal requirements. Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment Give honest and constructive feedback to your colleagues to develop their skills Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues and customer safety at all times Minimum Qualifications: High School graduate or equivalent preferred 6 months of experience in customer service, preferred Ability to lift in excess of 20 pounds Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance Ability to climb a ladder and use a step stool  Requirements:  Excellent customer service skills Ability to recognize and execute selling opportunities Ability and willingness to run a cash register Good communication and organizational skills Ability to multi-task in a fast-paced environment Ability to take initiative to complete tasks and solve problems Ability to meet deadlines Ability to manage time and prioritize Must be able to work a flexible work schedule including nights and weekends

H&M Hennes & Mauritz AB • Charleston, U.S.

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Seasonal H&M Retail Sales Advisor - Tanger Outlets

Job DescriptionTitle: Sales Advisor Function: Sales Department: Store Reports to: Department Manager, dotted line to Department Supervisor You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge. You create an environment that is easy for our Customers to shop through Store Operations and Great Garment Care. By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies, procedures and legal requirements. By acting in line with our Values and being a role model, you contribute to H&M’s business success. Role responsibilities include, but are not limited to: Best Customer Experience You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge. Direct Customer Service Demonstrate the 5 basic demands to greet and engage with our customers in the service areas and on the sales floor Apply a ‘Heads up’ approach – be aware of customers that require assistance and offer help Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, promoting campaigns, offers, activities and company initiatives (i.e., sustainability efforts, garment collecting) Sales & Profit You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You create an environment that is easy to shop through Store Operations and Great Garment Care. You follow all required H&M procedures, routines and best practices in all areas of the store, so sales goals can be reached Store Operations Keep the fixtures full and tidy regularly throughout the day to maximize sales Ensure great garment care to sell the products in their best condition at the right time Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales Ensure all areas of the sales floor and back of house are always clean and tidy, this includes but not limited to: Maintaining cleanliness of, and sweeping on sales floor, fitting rooms, and BOH areas Dusting all counters/hard surfaces, removes all spills, trash and debris from store Maintaining the cleanliness of employee kitchen areas including cleaning/disinfecting surfaces Maintaining cleanliness of all bathroom facilities on an as needed basis Garment Processing Procedures Actively process, stock and replenish garments on sales floor and stock room Fold, hang, display and merchandise garments per H&M guidelines to maximize selling opportunities Unload delivery truck, receive, open & unpack merchandise and label merchandise with security tags within efficiency time goals Cash Handling Procedures Handle payments and returns Ring on the register, report & handles all required transactions, issue receipts & fold and place merchandise in appropriate bag following the register best practice routine Policy and Safety Routines Follow all procedures and routines regarding safety, security and administrative processes in all areas of the store Execute reductions, price changes, and transfers Best Team By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies and procedures and legal requirements. Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment Give honest and constructive feedback to your colleagues to develop their skills Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues and customer safety at all times QualificationsHigh School graduate or equivalent preferred 6 months of experience in customer service, preferred Ability to lift in excess of 20 pounds Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance Ability to climb a ladder and use a step stool  Requirements:  Excellent customer service skills Ability to recognize and execute selling opportunities Ability and willingness to run a cash register Good communication and organizational skills Ability to multi-task in a fast-paced environment Ability to take initiative to complete tasks and solve problems Ability to meet deadlines Ability to manage time and prioritize Must be able to work a flexible work schedule including nights and weekends

H&M Hennes & Mauritz AB • Fort Worth, U.S.

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Media Manager

Company DescriptionAs one of the world’s largest fashion companies with more than 171,000 employees worldwide, H&M is an exciting and dynamic place to pursue a career within the fashion industry. Our business concept is to offer fashion and quality at the best price in a sustainable way and with our fast expansion we are always looking for new talents. Would you like to be part of our team?Job DescriptionH&M is seeking a strategic Media Manager to drive growth aspirations for the US market. The individual in this role thinks big to activate innovative campaigns by deeply analyzing media consumption trends, consumer insights, competitive activity, and campaign performance to develop paid and owned channel strategies.The ideal candidate will have a strong background in driving effective media plans including TV, Digital, Online Video, and Branded Content to grow the brand and increase customer acquisition & retention.The Media Manager will lead strategic programs to grow H&M’s key customer segments, while closely collaborating with cross-functional teams, globally and locally. This is a critical role within the marketing team and serves as the bridge between many internal and external agencies.Core Responsibilities includes but is not limited to:Media PlanningSet a daily/weekly customer marketing plan for paid and owned channelsAdapt the communications plan based on local insights about customer target groups, commercial patterns and growth targetsMaintain close relationship with global counterparts to communicate market needs and advocate for support where neededMedia Campaign ManagementDrive successful implementation of global marketing campaigns across all bought mediaSet the planning, implementation and measurement of the local paid media strategy, performing regular audits to ensure media buying efficiencyServe as key contact for media agency, managing campaign briefings and coordination with internal partners including regional content, production and PR teamsDevelop and manages full house local activities (Black Friday, local campaigns, and special events) from idea to execution Analysis and Budget ResponsibilitiesPerform analysis and share results and learnings for the customer group per media channel on a weekly and monthly basisDrive allocation of paid brand & consideration media budget investments to different customer groups and media channelsHandle invoices related to media spendAdditional Accountability: Manage a media budget of $16 million+QualificationsWhat You’ll Need to Succeed: Bachelor’s degree, preferably in Marketing or equivalent relevant experience5-8 years’ experience working in a media planning/management role, either at an agency or in-house capacity; retail or fashion sector experience preferred2+ years leadership experience preferredStrategic thinker with broad marketing & media skillsExpert in paid brand & consideration channels (TV, OOH, OLV, Digital, Social, Print etc)Strong understanding of local media landscape and how media agencies operateStrong project management and leadership skillsHigh analytical abilityWorking knowledge of the fashion and retail industryAbility to communicate clearly and lead high level external meetingsExtremely creative and oriented toward problem resolutionExcellent written and verbal skillsStrong organizational and time management skillsRequired domestic to travel up to 30% of time

H&M Hennes & Mauritz AB • New York, U.S.

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Retail Merchandising Display Manager, Baking

Position SummaryNestlé USA’s Baking division brings together a portfolio the nation’s most iconic baking brands – Nestlé Toll House, Carnation, and Libby’s. This winning product portfolio has a rich history of delighting bakers across the nation, making meaningful connections a little bit warmer and more memorable, and giving consumers the best possible experience. As part of Nestlé’s mission to enhance the quality of consumers’ lives, we’re poised for strong sustained growth and are excited to offer career opportunities that will drive growth and go-to-market strategies. It has never been a more exciting time to join.The Nestlé Baking division is looking to welcome a critical Retail Merchandising Display Manager role on the seasonal marketing team. This individual will reinvent and optimize the merchandising display experience to deliver a flawless experience for the shopper, the customer, and Nestlé. You will bring high-impact display programs to life – ideating and innovating against new opportunities, reimaging displays, and enhancing current displays – to drive sales, win at first moment of truth, and persuade shoppers to select Nestlé’s winning brands. This role will be a critical driver of unrelenting commercial excellence.The Retail Merchandising Display Manager will create brand-right display concepts to better serve our customers’ needs and consumer consumption behaviors. Should constantly pattern the external market to bring insights and brand-right recommendations to the team. Accountable for creating and delivering impactful presentations used to influence leadership. Consistently demonstrates a passion for our consumer and customer, fosters a collaborative, team-oriented work environment, and is agile in an environment of constant changeRESPONSIBILITIES: Strategy and execution of merchandising displays across the Bakery Sweets portfolio of brands (Nestlé Toll House, Carnation, and Libby’s) and products (morsels, cookie dough, milks, and pumpkin)Lead front end planning and implementation for displays as well as business optimization and analysisEstablish best practices and develop innovative strategies to make execution seamlessIdentify products to support and display in secondary merchandising display locationsEstablish optimized product assortment for display units to maximize sales and forecast velocities to deliver simultaneous sell down of display items Lead relationship with strategic vendor partner(s) that design, create, build, and deploy merchandising displaysParticipate in material/finish selection, research and development work in collaboration with Procurement teamPrepare presentation materials and deliver compelling presentations to partners/leadershipIdentify and propose innovative solutions to resolve issues that impact project schedule, cost or design integrityMonitor and optimize business performance against shipment and consumption targets, etc.Travel to provide on-site design support, become familiar with display build details, and evaluate end resultEXPERIENCE & EDUCATION: Bachelor’s degree 4+ years experience in retail Merchandising Display design in a corporate environment or design firm; demonstrated strong industry knowledge and expertise3+ years experience in forecastingExperience in technical packaging or display design & Seasonal Experience, a plus Proficient in Sketchup, Microsoft Suite, In Design and/or Photoshop

Nestlé S.A. • Arlington, U.S.

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H&M Retail Sales Advisor - Part Time

Role responsibilities include, but are not limited to:Best Customer ExperienceYou are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge.Direct Customer Service·       Demonstrate the 5 basic demands to greet and engage with our customers in the service areas and on the sales floor·       Apply a ‘Heads up’ approach – be aware of customers that require assistance and offer help·       Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, promoting campaigns, offers, activities and company initiatives (i.e., sustainability efforts, garment collecting)Sales & ProfitYou are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You create an environment that is easy to shop through Store Operations and Great Garment Care. You follow all required H&M procedures, routines and best practices in all areas of the store, so sales goals can be reachedStore Operations·       Keep the fixtures full and tidy regularly throughout the day to maximize sales·       Ensure great garment care to sell the products in their best condition at the right time·       Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales·       Ensure all areas of the sales floor and back of house are always clean and tidy, this includes but not limited to:o  Maintaining cleanliness of, and sweeping on sales floor, fitting rooms, and BOH areaso  Dusting all counters/hard surfaces, removes all spills, trash and debris from storeo  Maintaining the cleanliness of employee kitchen areas including cleaning/disinfecting surfaceso  Maintaining cleanliness of all bathroom facilities on an as needed basisGarment Processing Procedures·       Actively process, stock and replenish garments on sales floor and stock room·       Fold, hang, display and merchandise garments per H&M guidelines to maximize selling opportunities·       Unload delivery truck, receive, open & unpack merchandise and label merchandise with security tags within efficiency time goalsCash Handling Procedures·       Handle payments and returns·       Ring on the register, report & handles all required transactions, issue receipts & fold and place merchandise in appropriate bag following the register best practice routinePolicy and Safety Routines·       Follow all procedures and routines regarding safety, security and administrative processes in all areas of the store·       Execute reductions, price changes, and transfersBest TeamBy sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies and procedures and legal requirements.·       Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment·       Give honest and constructive feedback to your colleagues to develop their skills·       Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues and customer safety at all timesQualificationsMinimum Qualifications:·       High School graduate or equivalent preferred·       6 months of experience in customer service, preferred·       Ability to lift in excess of 20 pounds·       Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance·       Ability to climb a ladder and use a step stoolRequirements: ·       Excellent customer service skills·       Ability to recognize and execute selling opportunities·       Ability and willingness to run a cash register·       Good communication and organizational skills·       Ability to multi-task in a fast-paced environment·       Ability to take initiative to complete tasks and solve problems·       Ability to meet deadlines·       Ability to manage time and prioritize·       Must be able to work a flexible work schedule including nights and weekends

H&M Hennes & Mauritz AB • Atlanta, U.S.

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Mid Level Automotive Technician - Mesa, AZ

What's in it for you:  You will become familiar with brakes, alignments, and continually learn in the rapidly changing automotive industry.   We offer a fun, fast paced work environment, with competitive base pay.   Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations.   At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. Shift Information: Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays   What do we consider? Minimum 1 year of automotive experience including brake repairs, fluid flushes, and preventative maintenance  Must have a valid driver's license and be at least 18 years of age  Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future What else do we consider?  Display a commitment to learning new technologies within the rapidly changing automotive industry  Ability to review, analyze, and interpret information, identify problems, and make decisions  Commitment to following established safety policies and procedures  Preferred Qualifications: High School Diploma or GED preferred ASE Certification   Previous experience diagnosing vehicles and performing road tests   Previous electrical, air conditioning, and primary and advanced fuel ignition experience   About the Role: What skills will you learn? How to perform line technician services, routine inspections/maintenance, system diagnostics, and problem-solving, brake repairs, fluid exchanges/flushes, preventative maintenance, wheel alignments, and tire installation  Demonstrate excellent guest service, which includes providing clear communication and feedback about guest vehicles Provide guidance and mentoring to junior automotive technicians   Document all work performed on the repair order   Report any safety issues immediately to management  Promote teamwork to deliver times and accurate guest care during all operating hours  Maintain strict adherence to Company policy on vehicle care and operation  Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Goodyear Tire & Rubber Company • Mesa, U.S.

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Retail Associate Part Time

What You Will DoAt Lowe’s, we’ve always been more than just a hardware store. We’re also home to everything that makes your home feel like home. And for thousands of Lowe’s associates, we’re home to fresh starts, rewarding opportunities, and endless career possibilities.As a Lowe’s Retail Associate, you’ll set the standard for how we engage our customers and communities.What's in It for You?AdvantagesBeyond the chance to make a difference for customers and teammates, each day will offer the chance opportunity to learn, grow, and celebrate wins together with your Lowe’s team. Retail Associates also enjoy:Flexible work schedules.A 10% discount on Lowe’s merchandise.Access to training and tuition reimbursement programs.Eligibility for performance-based bonuses.Access to comprehensive physical, mental, and financial benefits.And access to thousands of other discounts such as cell phone plans, car insurance, computers, and more*.Your Day at Lowe'sResponsibilitiesDeliver excellent customer service.Answer customer questions.Process orders, deliveries, and loading tickets.Load customer merchandise.Maintain a store that feels like home for customers and teammates.Restock merchandise.RequirementsBe able to sit, bend, stand, move around the store, and lift items up to 25 lbs. unassisted and possibly more on occasion with assistance.Be able to use common retail tools such as basic computer applications and smart phone devices.If the state or local municipality requires a salesperson license for this position, you must either be licensed or be able to obtain any mandatory sales license or registration within the required timeframe.

Careerbuilder • Arlington, U.S.

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Electrical Estimating Coordinator

About the Employer This is a well-respected and known Electrical brand that directly supplies contractors with high-quality electrical and data accessories across Australia. As this business has continued to grow, they have made the decision to expand in their service offerings and are now looking for a qualified electrician to join them in a new venture.About the Role: This is a newly created role that will see you being an integral part of a new estimating service offering for electricians across the country. It is imperative that you have experience and knowledge within the electrical industry as you will be dealing with stakeholders across this industry to help tender their projects and jobs.BenefitsAmazing culture with minimal hierarchyFlexible start and finish times for the right personCommitment to ongoing training and developmentStrong company values and ethos, which provides purpose and guides decisionDuties:Be the coordination between a team of estimators and client base for client projects across AustraliaAssist with technical product support for clientsProject management and business development as requiredEffectively communicate to both clients and internal stakeholdersSkills and Experience:Qualified Electrician within AustraliaA real go-getter who has great commercial acumen about themUnderstanding of and experience in estimating beneficial but not essentialGood computer skills and phone mannerExcellent communication and a team player mentality

Affordable Recruitment Services • Adelaide, Australia

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Luxury Stores Stylist

Amazon.com Services LLC - New York, NY, USAAmazon is seeking passionate and experienced stylists to provide world class service to luxury fashion and beauty customers via various virtual platforms and events. As a Luxury Stylist, you will build new client relationships, nurture existing relationships and re-engage inactive clients by ensuring an exceptional and personal experience for each client. The ideal candidate will have luxury client-facing experience, be passionate about luxury fashion and beauty products, and excel in customer communication and multitasking. Candidates must have a proven track record of driving sales for brand partners and exceptional customer service via their personal client book. Candidates must thrive in a start-up environment where they bring creativity, demonstrate long-term thinking, and an ability to navigate an ambiguous and changing business. Candidates should be highly motivated, independent and passionate about luxury customer service.2+ years Luxury client-facing experience3+ year relevant fashion or beauty experience which can include retail sales/styling, personal shopping, concierge service, online styling, editorial styling, merchandising, etc.Demonstrated passion for thoughtful, creative and elevated customer service, flexible to adapt quickly to changing customer and business needsA strong luxury fashion or beauty knowledge base including an array of brands/designers, styles, and current international trendsExceptional communication skills, including the ability to clearly communicate in writing and speech to a global customer and brand baseConfidence and the ability to make decisions under pressureComputer savvy with knowledge of MS Office Suite; familiarity with multiple web browsers, windows navigation, instant messenger tools (e.g., chat), and social mediaFlexibility with schedule, including weekends/evenings and occasional holidays, to service customers This team’s operating hours are 8 hours per day (9am-5pm EST), 7 days a week, and subject to change. Candidates must have flexibility to work a variety of shift assignments including nights/weekends/holidays. This is a remote position hiring for employees located in New York or Los Angeles. Provide world class recommendations for customers by utilizing fashion, beauty and/or styling expertise, brand and trend knowledge, trainings, customer data and a variety of in-house software programs (e.g. chat feature, CRM tooling)Identify and understand customer needs such as personal preferences, lifestyles, and wardrobe or beauty regimen opportunities to create personalized recommendations for clientsDevelop thoughtful assortment curations and provide expert advice to inspire customers to discover Luxury Stores selection and servicesUtilize a variety of software programs to address concurrent inbound requests and resolve customer inquiries with a positive and elevated tone, and personal and solution-oriented mentalityBuild and maintain positive rapport and long-term relationships with customers by proactively engaging and assisting them across customer preferred channels (e.g., chat, video, phone, email, in-person)Leverage and build CRM insights to develop strong customer relationships and ensure retentionPresent products and services to customers by exhibiting knowledge that helps gain and retain customer trust and confidenceConvert customer sessions into multi-unit sales through Lookbook creations, category/brand referrals, and event introductions based on customer needs and preferencesAnnotate comprehensive summaries and notes regarding customer interactions, preference and feedback. Manage client transfers during shift transition.Support Outbound clienteling efforts such as client outreach, VIP events, or other relationship building initiativesSupport broader Luxury Stores team such as Customer Service and Brand Management team when needed to ensure world class service to all Luxury Stores clientsActively promote the Amazon Fashion and Luxury Stores brand and keep a strong positive, professional image during all Customer interactionsDemonstrate entrepreneurship and ownership by providing feedback and suggestions to improve broader service offering and luxury shopping experienceDemonstrate independent problem solving skills while prioritizing multiple tasks and deadlines, ensuring you lead with customer obsessionAchieve and exceed daily, weekly and monthly performance metricsBe creative yet intentional to find ways to go above and beyond for your customersFashion Merchandising, or equivalent, degreeAA or Bachelor’s degreeBi-lingual a plusAbility to be analytical with data, to listen to and interpret customer needs, and to anticipate future needs

Glassdoor Inc. • New York, U.S.

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