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H&M Retail Department Manager

Job DescriptionSALES & PROFIT You are responsible for supporting the Sales and Profit goals in your store by setting a plan to deliver the Best Customer Experience in your department. You regularly analyze and follow up on Sales & Profit KPIs for your department with the Visual Merchandisers. You secure that actions are taken to maximize selling. You support the Visual Merchandisers with these actions by securing the hours and staff needed for a successful execution.               Together with your store management team, you set the hours plan for your department in line with the sales budget.Together with your store management team, you ensure proper scheduling for your department to maximize conversion and enable commercial activities (department moves, Sale, Deals, etc.) keeping within the frame of the hours plan.You plan and prioritize actions together with your team that have a clear impact on selling.You ensure your department’s execution continuously meets H&M standards and follow up using the Store Experience Tool (S.E.T.)Together with your visual team you ensure the implementation of the Commercial Handbook for your department You ensure Store Operations and Best Practices are followed in your department and throughout the store. This includes, but is not limited to: truck planning, intraday, garment care, etc.Ensure H&M Customer Service standards are delivered at all times through active coaching of Sales Advisors and leading by example.Ensure the maintenance of your department is managed in a cost-efficient way to meet H&M standards and initiate actions accordingly with your store management team.Actively prevent loss and ensure your department follows appropriate safety and security guidelinesGive input to your Store Manager and District Team on allocation and replenishment to secure a good garment level in your department according to sellingYou inform your Store Manager of any potential risks, threats and opportunities related to the competitor landscape.PEOPLE & TEAMS You ensure you have the Best Teams and support their development. You work with succession planning, talent development and structured performance management for your team based on results, values and leadership. You work in accordance with legal requirements and H&M standards, policies and procedures to meet the expectations of customers and colleagues.Manage the recruitment, training, development and succession planning for your department team in line with H&M ROTD best practicesEvaluate and manage the performance of your Department team members; give regular feedback, execute dialogues, development plans and follow-ups and take actions to improve performance and develop your teamActively work with a talent pipeline within your Department/store to support the business needs You ensure clear communication to Store team on business performance, company culture and training focuses through daily Behind The Seams Meetings and participating in weekly Leadership Meetings Ensure health & safety, legal and security issues are being handled to H&M standards and local laws securing the employee and customer safety at all timesCarry out supervisory responsibilities in accordance with H&M policies & applicable laws including approving time off requests, pay, location or title changes, conducting terminations & corrective actions & making employment decisionsAbility to maintain overall store responsibility of store in absence of Store ManagerYou strengthen our Company Culture by promoting feedback in our daily work and coach your team to do the same.QualificationsHigh School graduate or equivalent; Associates or Bachelor’s Degree is preferredMinimum of 2 years’ of retail management or comparable experienceAbility to lift in excess of 20 poundsAbility to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc. ) for a short distanceAbility to climb a ladder and use a step stool REQUIREMENTS: Ability to coach and counsel staff on performance management and progressive discipline techniquesOpen availability including evenings and weekendsBasic computer skills such as browser navigation, software interaction and data entry are neededMinimal travel required (i.e. Workshops)Serbian, English and a third European language   FINANCIAL ACCOUNTABILITY: Assist Store Manager with sales and profit responsibility for your store Accurate recording of sales figures and hours

H&M Hennes & Mauritz AB • Belgrade, Serbia

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Beauty Advisor

You’ll accomplish all of this by: Offering friendly, knowledgeable and superior service to every guest, every day through the Estee Lauder service standard to grow a customer list for Estee Lauder brand salesEngaging guests to determine each guest’s needs and answering questions concerning products and services, and recommending complementary products and/or services (partnering with management as needed)Meeting or exceeding Estee Lauder brand sales and clientele goals and contribute to meeting or exceeding the store’s goals related to retail and services sales, guest loyalty (including credit), retail shrink, and omni-channel salesStudying and being knowledgeable about the Estee Lauder brand, its heritage and know-how within the specified time frame set, sharing this knowledge with guests and the store teamRoutinely perform skincare analysis and product demonstrations with guestsInforming guests of current promotions, events and services within the store, booking appointment for in-store eventsServing multiple guests at one time while maintaining composure during busy or peak selling timesProtecting company assets by following loss prevention best practices and providing exceptional guest serviceMaintaining strong relationships with Estee Lauder brand partners through participation in required trainings and the execution of in-store events and promotionsAttending seasonal seminars hosted by Education Executives and regularly participating in ongoing trainingParticipating in completing merchandise and replenishment, planograms, marketing displays, physical inventory procedures, and the receipt of shipmentsEnsuring overall store cleanliness including restrooms, cashwrap, backroom and sales floor  THE ESSENTIALS FOR SUCCESS:  Qualified candidates will possess a high school diploma (or equivalent), with 1+ year of relevant work experience (or equivalent combination of education and experience). Additional requirements include: Cosmetology or Demonstrator license where required by applicable state lawA demonstrated passion for superior guest service, with the ability to build and maintain strong guest relationshipsCompetency with sales and troubleshootingThe ability to work well independently and as part of a teamWorking a flexible schedule to include days, evenings, weekdays, and holidays1 year of retail experience preferred, but not requiredCosmetic artistry experience preferred

ULTA Beauty Inc. • Milwaukee, U.S.

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Digital Marketing Manager

Digital Marketing ManagerSalary: £50,000-£55,000Location: London (UK residency or visa and work permit required)This role is about developing and leading on multi-channel communication plans for a rapidly growing restaurant brand, working closely with the brand & marketing team to also translate their strategies into a reality on social.The need is to think strategically while also being able to act tactically as the business progresses towards a greater integration of all platforms and sales channels.They are focused on creating better relationships with customers, by having more transactions via digital or mobile.Requirements:Growing the engagement of customers.Attracting new customers to the brand and helping drive sales across all channels, by promoting brand story and marketing products in a way that fits with brand values.Digital marketing across all key channels including social, SEO, PPC, mobile marketing and affiliate marketing.Expanding brand campaigns as well as developing social-led campaigns.Developing strategy and plans so the brand is consistent and exciting, which will involve asset creation and management.Oversight of the websites (local and franchise) to ensure they are running well and remain optimised for the marketing objectives.Experience:A minimum of four years’ experience in a brand, digital, or a creative agency.Demonstrable experience leading and managing SEO/SEM, marketing database / CRM, email, social media and/or display advertising campaignsSolid knowledge of website analytics tools e.g., Google Analytics.Up-to-date with the latest trends and best practices in online marketing and measurement.

COREcruitment LTD • London, UK

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F&B Junior Inventory Control Specialist

Job SummaryThe F&B Junior Inventory Control Specialist is responsible for handling inventory transactions while updating the data, on a daily basis and generating the related reports accordingly.Key AccountabilitiesMonitor input of sale information and follow up on the sales reconciliation based on the set accounting sheets.Follow up and validate all inventory transactions fone for stores.Communicate with different departments/parties to coordinate issues related to sale shipment, invoices and other.Process the change/update done on recipes and/or prices and accordingly export related data to the Point of Sale (POS) of all concerned shops (where applicable).Maintain the inventory related FMC and MICRO system by handling article/unit creation, recipe costing and menu items POS updates (where applicable).Monitor the COGs and consumptions closely and generate accurate reports on inventory, sales and stock movement in a timely manner (where applicable).Visit shops to conduct spot checking, expiry date checking, run audit on recipes and physical take(where applicable).Review the generated Inventory results and initiate investigations when needed (where applicable).RequirementsQualifications, Experience, KnowledgeBachelor’s Degree in Business Administration or equivalent2 years of experience in Inventory or related field; experience in F&B is a major plusProficiency in MS Office; basic knowledge of a stock accounting softwareFluency in EnglishCompetencies TeamworkCustomer FocusDriving and Achieving resultsAttention to detailsChange and AdaptabilityAnalytical ThinkingCommunication Skills

EDARABIA • Cairo, Egitto

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Seasonal H&M Retail Sales Advisor

Job DescriptionTitle: Sales Advisor Function: Sales Department: Store Reports to: Department Manager, dotted line to Department Supervisor You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge. You create an environment that is easy for our Customers to shop through Store Operations and Great Garment Care. By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies, procedures and legal requirements. By acting in line with our Values and being a role model, you contribute to H&M’s business success. Role responsibilities include, but are not limited to: Best Customer Experience You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You always put our customers’ first and offer assistance and share your Product and Fashion knowledge. Direct Customer Service Demonstrate the 5 basic demands to greet and engage with our customers in the service areas and on the sales floor Apply a ‘Heads up’ approach – be aware of customers that require assistance and offer help Use your product and fashion knowledge to inspire the customer by offering purchasing suggestions, promoting campaigns, offers, activities and company initiatives (i.e., sustainability efforts, garment collecting) Sales & Profit You are responsible for delivering a Best Customer Experience that contributes to the Sales and Profit in your store. You create an environment that is easy to shop through Store Operations and Great Garment Care. You follow all required H&M procedures, routines and best practices in all areas of the store, so sales goals can be reached Store Operations Keep the fixtures full and tidy regularly throughout the day to maximize sales Ensure great garment care to sell the products in their best condition at the right time Replenish sizes and allocation to the sales floor through efficient delivery and refill routines to avoid missed sales Ensure all areas of the sales floor and back of house are always clean and tidy, this includes but not limited to: Maintaining cleanliness of, and sweeping on sales floor, fitting rooms, and BOH areas Dusting all counters/hard surfaces, removes all spills, trash and debris from store Maintaining the cleanliness of employee kitchen areas including cleaning/disinfecting surfaces Maintaining cleanliness of all bathroom facilities on an as needed basis Garment Processing Procedures Actively process, stock and replenish garments on sales floor and stock room Fold, hang, display and merchandise garments per H&M guidelines to maximize selling opportunities Unload delivery truck, receive, open & unpack merchandise and label merchandise with security tags within efficiency time goals Cash Handling Procedures Handle payments and returns Ring on the register, report & handles all required transactions, issue receipts & fold and place merchandise in appropriate bag following the register best practice routine Policy and Safety Routines Follow all procedures and routines regarding safety, security and administrative processes in all areas of the store Execute reductions, price changes, and transfers Best Team By sharing your knowledge and skills with your colleagues you actively contribute to creating a Best Team in order to meet the expectations of our customers. You work in accordance with H&M standards, policies and procedures and legal requirements. Share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment Give honest and constructive feedback to your colleagues to develop their skills Work in accordance with H&M standards and local legislation with health & safety and security routines, to guarantee you, your colleagues and customer safety at all times QualificationsHigh School graduate or equivalent preferred 6 months of experience in customer service, preferred Fluent Spanish and EnglishAbility to lift in excess of 20 pounds Ability to stand for long periods of time, bend, stretch, engage in repetitive motions, push, pull and carry items (mannequins, clothing, totes, torsos, etc) for a short distance Ability to climb a ladder and use a step stool  Requirements:  Excellent customer service skills Ability to recognize and execute selling opportunities Ability and willingness to run a cash register Good communication and organizational skills Ability to multi-task in a fast-paced environment Ability to take initiative to complete tasks and solve problems Ability to meet deadlines Ability to manage time and prioritize Must be able to work a flexible work schedule including nights and weekends

H&M Hennes & Mauritz AB • Barcelona, Spain

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Restaurant Manager Amazing restaurant

We are looking for a GM for this very successful all-day dining concept based in BrusselsThe site is Busy and caters for more than 300 covers a day with a team of more than 80 and offers fresh food in a relaxed days’ time setting which transforms in the evening.The business is going from strength to strength and currently operates more than 10 locations around Europe, giving you great career opportunities moving forward.What are we looking for?First and foremost, we’re looking for a General Manager to be responsible for running and leading the entire team and managing all operations at our restaurant, someone who is passionate about service and knows what exceptional service looks like. You will have a high energy level and always set an example to your team.This is a large team of 80 plus and we need someone who has a friendly, out-going, charismatic personality, and can deliver great hospitality comes naturally to you. You will lead the team, drive service and sales and be the constant face of energy and passion on the floor!We are looking for a manager who believes in their people, you will always be looking to get the best out of your employees, identifying training needs and wants and helping them along their way, with coaching and mentoring, whilst always leading by exampleYou will be an entrepreneur at heart financially astute and have a very analytical mind, always looking at ways to make the business better for the guests, staff and companyThis is a very fast-paced environment and due to the covers need a Manager who LOVEs being on the floor, guiding your staff always making the guest feel important, but your job doesn't stop at FOH, you will have an affinity with food and ensure the synergies between FOH and BOH is perfect at all times, you will work with the head chef to ensure every dish is perfect and flavour profile is spot onYou will always be looking at ways to maximises the business potential, through social media and local marketing, you will be a natural networker and loves hosting where you build and maintain relations ships with guests and local businesses acting as the figurehead for the businessYou will need:Previous experience from the restaurant sectorA good understanding of the Brussels MarketGood command of French, Flemish and English LanguagesCurrent experience as General Manager within a quality venue ideally over 200 coversExperience with large team 50 plus (min. 5 yrs.)Strong food knowledge…. And passion! Creative and always trying to come up with something different to stay ahead of the competitionEnjoy working for a unique and dynamic company where everyone is encouraged to express their ideas and be a part of the overall successStrong financial understanding!An approachable, hands on and Confident personality!

COREcruitment LTD • Brussels, Belgium

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Sales Manager

Job DescriptionPrincipal Accountabilities:- Set out and implement the strategy to drive business in the assigned country/ territory.Develops and implements strategic sales plans and forecasts to achieve company objectives for all company products.Identify potential clients and build a robust sales pipeline.Develop relationships with new clients and draw action plans to maximize new business opportunities.Perform periodic business reviews with clients and identify their needs.Interact with the internal teams for implementation feasibility of new/modified needs.Showcase the company’s new products and services to present and potential clients.Collaborate with Projects teams to drive customer satisfaction and address escalations.Ensure periodic updating and data accuracy of the company’s sales management system.Keep up to date with recent market & pharma industry trends, competitors, and leading customer strategies so as to achieve effective results.Monitors competitor products, sales, and marketing activities.Keep abreast with the market needs, and trends and communicate the same to the management.Establishes and maintains relationships with industry influencers and key strategic partners.Represents the company at trade exhibitions/events.Sales analytics – prepares periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion.Participation in periodic management review meetingsSkillsKnowledge and skill setStrong sales driveExcellent Inter-personal skillsShould be organized, motivated, self-driven and quick learner.Conflict management and resolution.Good Analytical and problem solving skills.Willing to travel internationally on a regular basisEducation:- B.E./ B.Tech Mechanical + MBA (Marketing) preferable

Bayt.com Inc. • Algiers, Algeria

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Videographer

Job SummaryThe role of Videographer within the Content Team, reporting to the Head of Content. He/she will also be responsible for designing images & assets for Company portfolio of clients & brands.ROLE RESPONSIBILITIESProducing content from start to finish for the Company portfolioSupporting Head of ContentAssist with production of artworkSupporting creative brainstorming sessionsTest and learn across all platformsCreating assets for Company clients, either direct or for our media publicationsCreating assets for own company and any new media brands the company chooses to work withRequirementsKEY SKILLS / REQUIREMENTSThe successful candidate will be extremely creative, organized and talented with design work:Fresh graduation to two years’ experiencePortfolio of workVideo shooting ability, text overlay and assets for video, cinemographs, gifs etcHaving worked on production of commercial videos is crucialKnowledge of the key video editing software including Adobe SuiteArabic ability is a bonusExpect on camera equipment, new media devicesPERSONAL EXPECTATIONS The successful candidate will be a strong fit for the growing Company team and the following will be expected:Bring a positive attitude to work with problem solving attitude.Living and breathing our values.Working towards our company mission and vision.Promoting Company as a great place to work.Supporting the team across other activities we participate in to achieve team goals.Teaching others your skills and learning from others to grow.Attracting new talent to the organization.

EDARABIA • Dubai, Emirati Arabi Uniti

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