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Sofitel 4* in LondonWaiter or Waitress Passionate about guest interaction, food and wine? As Waiter or Waitress, you will strive to create unforgettable dining experiences for our guestsWhat is in it for you:Employee benefit card offering discounted rates in Accor worldwide.Learning programs through our Academies and the opportunity to earn qualifications while you work.Opportunity to develop your talent and grow within your property and across the worldAbility to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21What you will be doing:Ensure a full and accurate delivery of Food and Beverage to guests.Collect food and beverage from dispense and/or pass areas and serve to standard as set by Standard Operating Manual (SOP).Provide attentive, friendly and helpful service to guests at all times.Attend, as required, meetings and training sessions.Ensure up-selling targets are met and upselling techniques are being represented at all timesTake accountability for correct ordering and suggestive up-selling.Take accountability for correct billing and processing of payment.Ensure constant coverage at the floor and guest engagement.Maintain the highest standard of cleanlinessSkills required for Waiter or WaitressExperience within a luxury restaurant environmentGenuine passion for F&B and good knowledge in wine and spirits.Ability to operate in a diverse and luxury environment with a focus on guest experience and good team relationships.Excellent level of English.Friendly, knowledgeable, positive and professional at all times.High level of knowledge in food hygiene such as allergens or dietary requirements.

RECRUIT HOSPITALITY LTD • London, United Kingdom