You’ll accomplish all of this by: Offering friendly, knowledgeable and superior service to every guest, every day through the Estee Lauder service standard to grow a customer list for Estee Lauder brand salesEngaging guests to determine each guest’s needs and answering questions concerning products and services, and recommending complementary products and/or services (partnering with management as needed)Meeting or exceeding Estee Lauder brand sales and clientele goals and contribute to meeting or exceeding the store’s goals related to retail and services sales, guest loyalty (including credit), retail shrink, and omni-channel salesStudying and being knowledgeable about the Estee Lauder brand, its heritage and know-how within the specified time frame set, sharing this knowledge with guests and the store teamRoutinely perform skincare analysis and product demonstrations with guestsInforming guests of current promotions, events and services within the store, booking appointment for in-store eventsServing multiple guests at one time while maintaining composure during busy or peak selling timesProtecting company assets by following loss prevention best practices and providing exceptional guest serviceMaintaining strong relationships with Estee Lauder brand partners through participation in required trainings and the execution of in-store events and promotionsAttending seasonal seminars hosted by Education Executives and regularly participating in ongoing training Participating in completing merchandise and replenishment, planograms, marketing displays, physical inventory procedures, and the receipt of shipmentsEnsuring overall store cleanliness including restrooms, cashwrap, backroom and sales floor THE ESSENTIALS FOR SUCCESS: Qualified candidates will possess a high school diploma (or equivalent), with 1+ year of relevant work experience (or equivalent combination of education and experience). Additional requirements include: Cosmetology or Demonstrator license where required by applicable state lawA demonstrated passion for superior guest service, with the ability to build and maintain strong guest relationshipsCompetency with sales and troubleshootingThe ability to work well independently and as part of a teamWorking a flexible schedule to include days, evenings, weekdays, and holidays1 year of retail experience preferred, but not requiredCosmetic artistry experience preferred
ULTA Beauty Inc. • Peoria, U.S.
THE IMPACT YOU CAN HAVE: Creating beauty experiences. At Ulta Beauty, it’s about more than simply the right shade or product. It’s about a journey of discovery for each and every guest who walks through our doors. It’s about the joy of discovery and a simple, fun and real buying experience that uplifts and empowers. As a Specialty Beauty Advisor, you will be instrumental in delivering that experience, applying all your specialty knowledge to bring out the fullest, most authentic expression of beauty in guests who expect nothing less. If you’re a genuine Beauty Enthusiast who wants to make a real difference in the lives of your guests, we encourage you to experience the Ulta Beauty difference. If all of this sounds interesting, you’ll be tasked with accomplishing these goals by: Greeting guests with warm, prompt and individualized service Interacting with existing guests and maintaining active contact with a growing preferred customer list Informing guests of current promotions, events and services within the storeMeeting/exceeding individual and team sales targets and goalsConducting makeup applications, skin care analyses and product demonstrationsMaintaining strong in-store and vendor relationships to reinforce trainings and in-store events/promotionsCommunicating merchandising needs to the PSMEnsuring all merchandise, testers and demonstration stations are well-maintainedFollowing all loss prevention control and compliance proceduresPromoting Ulta Beauty loyalty and guest service programs THE ESSENTIALS FOR SUCCESS: Qualified candidates will possess 3-4 years of prestige product line retail experience, with the ability to build and maintain strong guest relationships. Additional requirements include: A high school diploma (or equivalent) with 3-4 years of relevant work experience (or equivalent combination of education and experience)Adherence to the Ulta Beauty dress code, while maintaining a professional appearanceDemonstrated sales, product and service competencyThe ability to positively and proactively handle guest concerns and prioritizing tasksThe ability to work well independently and as part of a teamThe ability to work nights and weekends
ULTA Beauty Inc. • Raleigh, U.S.