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Job DescriptionKey responsibilities and accountabilities·      Administrating Microsoft Intune for device management.·      End point Management (Autopilot, Intune, Azure AD).·      Troubleshooting Azure AD/On Prem related issues.·      Provide first, second line IT & Telecommunication support.·      Provide first-line support for IT security-related incidents, including responding to alerts and troubleshooting security issues.·      Report security incidents to the IT Security Manager and assist in incident response and remediation efforts.·      Assist end-users with security-related inquiries and issues, ensuring compliance with security policies.·      Ensure that all IT systems and devices adhere to the organization’s security policies and procedures.·      Supporting desktop, servers, laptops and mobile devices, hardware, and operating systems.·      Oversee and update assigned support incidents and service requests.·      Undertake small to medium-sized IT projects as instructed by the IT Manager·      Diagnose and resolve technical issues·      Dealing with incoming faults in a professional, courteous manner over the phone and via email·      Correctly logging incidents and faults, categorizing and prioritizing them in line with team procedures·      Manage a number of scheduled tasks for customers, designed to ensure that the customers systems remain operational.SkillsQualifications·      ITIL Foundation v4·      Experience in Microsoft Intune·      Azure Fundamentals·      MAC devices management·      End Point Management for windows and MAC devices·      Experience in Microsoft AutoPilot for Endpoints (Zero Touch Experience)·      Ability to handle difficult callers with a good level of customer satisfaction·      An ability to think logically·      Good analytical and problem-solving skills·      Up to date IT and helpdesk skills·      An in-depth understanding of the software and equipment your customers/employees are using·      Good interpersonal and customer care skills·      Good accurate records keeping·      Customer Orientation·      Communication Skills·      FlexibilityPreferred CandidateResidence LocationSaudi Arabia

Bayt.com Inc. • Riyadh, Arabia Saudita

Job Description:Develop detailed project plans, timelines, and budgets based on scope, goals, and deliverables aligned with business objectives.Allocate resources, manage schedules, and coordinate tasks across teams.Communicate project progress, risks, and issues to stakeholders and senior management.Monitor project expenses, ensuring adherence to the budget and optimize resources.Prepare regular project status reports for stakeholdersAbout the Client:One of the leading telecommunications and security companies, based in Abu Dhabi with global presence in the industryQualifications:Open to Arabic nationalitiesMale, 45 years old and belowBachelor’s degree in Information Technology, Computer Science, or any related fieldAt least 5 years of project management experience with at least 2 years in IT security projectsPMP, PRINCE2, or ITIL certification is an advantagePreferred CandidateResidence LocationUnited Arab EmiratesGenderMaleNationalityAll Arab Countries; All GCC CountriesAge0 - 45 years

Bayt.com Inc. • Abu Dhabi, Emirati Arabi Uniti

Job DescriptionYassir is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in 45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa. It is backed (~$200M in funding) by VCs from Silicon Valley, Europe and other parts of the world.We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally.Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values.About the roleIn this role, you will join the Quality Assurance Team at Yassir and run various tests on new software products to ensure that programs satisfy all specifications and requirements. You will be part of a feature team and work closely with our developers and product managers. You will manage test suites and debugging programs to improve the quality of our products.About your role as QA EngineerReview requirements, specifications and technical design documents to provide timely and meaningful feedbackExecute test cases (manual and automated) and analyze resultsCreate logs to document testing phases and defectsReport bugs and errors to development teamsHelp troubleshoot issuesConduct post-release/ post-implementation testingWork with cross-functional teams to ensure quality throughout the software development lifecycleCreate detailed, comprehensive and well-structured test plans and test casesEstimate, prioritize, plan and coordinate testing activitiesDesign, develop and execute automation scripts using open source toolsIdentify, record, document thoroughly and track bugsPerform thorough regression testing when bugs are resolvedDevelop and apply testing processes for new and existing products to meet client needsLiaise with internal teams (e.g. developers and product managers) to identify system requirementsMonitor debugging process resultsStay up-to-date with new testing tools and test strategiesAbout your experienceAt least two years of experience as a Quality Assurance Tester or in a similar roleProven working experience with Agile project management, QA methodology, and test management softwareHands-on experience in JavascriptHands-on experience in Git for version controlHands-on experience with API Testing frameworks such as PostmanHands-on experience with Performance Testing tools such as ArtilleryHands-on experience with UI Automation with SeleniumCustomer-centric mindset, attention to detail, creative mind, great ability to prioritize, self-start, contribute under pressure, and meet tight deadlinesOutstanding written & verbal communication skillsExperience in a rapidly growing company in the mobility, on-demand or fintech space is a plusBSc/MSc in Engineering, Computer Science or relevant field

Bayt.com Inc. • Algiers, Algeria