Caterer Global LTD
...

Spa Receptionist

Location

Dubai, United Arab Emirates

Salary

Gross remuneration 25000.00 - 35000.00 € Yearly

Job Type

Permanent

Working hours

Full time

Job Description

Step into the world of Taj and join us in our endeavor to create magical experiences as we introduce the world to the art of Indian hospitality. Tajness is the soul of our culture and guides all our interactions. It is an implicit trust in our people to forge invaluable relationships by creating an emotional connect with our various stakeholders. Tajness is the way we do what we do. We bring to you a unique combination of authentic tradition and innovation, a culture we invite you to grow with.


Explore opportunities that align with your current skillset and become a part of our diverse community of “Exoticans” dedicated to delivering quality experiences. Grow with Taj at a wide array of locations across various geographies, offering opportunities that allows our associates to choose their preferred career path with focused mentoring and training, enriching both professional and personal development.


Be part of a family that strives to touch the hearts of our guests through carefully nurtured values. TrustAwareness and Joy is something we live-by everyday.


About Taj Exotica Resort and Spa, The Palm, Dubai

Part of Indian Hotels Company Limited (IHCL) established in 1903, Taj Hotels have been a pioneer in bringing legendary Indian hospitality to the world.


Continuing this legacy in providing guests with the highest levels of personalized, intuitive service and careful attention to detail, IHCL will be introducing its newest addition - Taj Exotica Resort & Spa, The Palm Dubai. Situated on the East Crescent of the Palm and connected to a private beach, the hotel will feature 258 rooms, 67 suites, six F&B venues, a kids’ club, sprawling banquet & meeting spaces and Taj’s signature Jiva Spa. Keeping sustainability and the incomparable Tajness at the core of its offering, the hotel is poised to create exotic experiences for all its guests. Scheduled to open doors in the next few months, we welcome candidates to be part of our Pre-opening Team. Please click on your preferred department below to apply.


Job Responsibilities

  • Your roles as receptionist is crucial to our mission to present, set and maintain the standards of Jiva Spa’s.
  • It is your responsibility as receptionist at the Jiva Spas to ensure that we deliver that special, individual and unique service to our clients.
  • Creating friendly, warm and welcoming environment for our Clients. You together with your colleagues are crucial to hold and regenerate Clients joining and ensuring satisfaction
  • Reception duties; such as, but not limited to, take bookings, handle billing, serve welcome drinks, take telephone calls, advise on treatments, make sure that the client feels very special, and any other tasks outlined.
  • To, be well informed about the products and service that we offer at Taj Spa’s. Greet and assist clients and make them feel welcome. Handle billing/ Cashiering 

Following the set guidelines SOP’s for the Receptionists.

Being present and actively taking part in the meetings, training etc that is given by Management

Be genuinely committed to clients and your fellow therapist’s care.

Be reliable and punctual.

Answer all telephone calls within 3 rings in a friendly and prompt manner.

Desirable working knowledge in Spa Software

Take care of the client from their arrival to their departure in the spa.

Accommodate client needs and request.

Keep a daily log of their visit and compile a client history after they leave.

Keep work area clean and organized.

To maintain and supervise the retail section, handling inventory, highlight to the Spa manager when stocks are low

Communicate within spa and other departments on a regular basis.

Handle accidents in a swift and professional manner.

Be discrete and maintain strict confidentiality at all times.

Willingness to learn new skills and systems.

Follow the prescribed grooming standards and Spa etiquettes.

Strive to achieve the highest standards through continuing education.

Serve as a lifestyle.


Knowledge/Skills

  • Good Eye for detail
  • Service Orientation

https://www.catererglobal.com/job/spa-receptionist/taj-hotel-and-resorts-job94992531

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