FRONT DESK AGENT

Summary

Front Desk Agents are responsible for the guest check-in process and the communication of hotel services and promotions. This highly visible role provides the opportunity to engage in casual conversations and has a direct impact on creating the guest experience. Other tasks may include processing payment forms and responding to guest inquiries. You will be the face of Hyatt as a Front Office Associate. If you have worked in other hotels as a receptionist or are interested in hotel receptionist jobs, we would love to hear from you!

Hyatt colleagues work in an environment that demands exceptional performance but offers great rewards. Whether in career opportunities, job enrichment, or a supportive work environment; if you are ready for this challenge, then we are ready for you. At Hyatt, we believe that our guests choose Hyatt because of our attentive and caring associates, who are focused on providing efficient service and meaningful experiences.

Qualifications:

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• English proficiency.

What You Will Love About Us:

• 12 complimentary nights per year at Hyatt hotels worldwide.
• Discounts on Hyatt hotel stays not just for you, but also for your family and friends from day one.
• 50% discount on food and beverages when dining as a guest at selected Hyatt hotels.
• Employee cafeteria.
• Free access to a multifaceted Wellness Platform for mental well-being care that inspires human growth.
• Continuous learning and development opportunities to provide you with a clear career path, as well as promotion opportunities at Hyatt hotels worldwide.

At Hyatt, "We care for people so they can be their best." This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Well-being. Joining us means you will be part of the growing Hyatt family, which has 1,150 hotels in over 70 countries and is recognized as a Great Place to Work company. Being part of Hyatt means always having space to be yourself. We are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

Join a team that is making the journey more human. Connected. Sustainable. Here, everyone's role matters. The opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job: it is a career for people who care.