VIP Japanese Speaking Receptionist

Hello and hope you are well today. How about a new ADVENTURE?!

• Role:              VIP Japanese Speaking Receptionist
• With:               A 5 STAR Cruise Liner
• Starting:         Soon!
• Salary:            $2150US per month worked TAX FREE (not a gratuity position)
• Website:         On application – It’s totally AMAZING.
• Reporting to:  Front Office Manager
• Required:       Preferably you currently have a valid US C1/D visa
• Required:       Preferably you have full and valid STCW Certificates
• Required:        You to follow the company health, safety and medical protocol
• Berthing:         Sharing with one other – 2 berth
• JD:                  Attached
• Rotation:        5 months on and 2 months off (not paid in vacation)
• Flights:           Paid by the host cruise line both ways
• Required:       You to fund and successfully pass: A police background check; take and pass the company shipboard medical (all reimbursed) including company required vaccinations.
• Benefits:         Free uniform, free flights, gym and much more
• JD:                  On application

The Superb Role Overview

• Attends to Guest requests in a pleasant and thoughtful manner
• Develops a full understanding of the operational procedures for the Front Office
• Develops operational knowledge of the switchboard system to ensure superior telephone service
• Follows up on inquiries, complaints and maintenance issues and logs information accordingly
• Assists in the coordination of foreign language translations
• Prepares invitations, gift orders, personalized letters, boarding passes and Residence keys
• Responsible for Guest manifest printing, distribution and updating
• Performs all other duties as requested by Front Office leadership

YOU the BRILLIANT Receptionist

• YOU WILL BE ABLE TO SPEAK JAPANESE!
• You will currently or very recently working onboard a 5* cruise liner, hotel, resort of similar role
• Ideally you will have valid STCW’s and list these on your resume
• You will be currently shoreside
• You will be immaculate in your personal presentation with a HUGE smile and great personality
• You will speak fluent English and fluent Japanese any additional languages will be a plus
• You will be the ambassador of all ambassadors!
• You will offer a seamless execution of premium service that is exceptional
• Ability to work under pressure and make decisions which positively impact the overall Resident and Guest experience
• Proficient knowledge of MS Office and job-related computer software (Fidelio, Opera, Concierge Assist) would be great.