Content Creator and Social Media Manager

Why you’ll love it

Are you an incredibly talented content creator and social media wiz, looking for a fun and vibrant role in the cosmetic industry? This is your chance to join Australia’s leading cosmetic clinics as the lead Content Creator and Social Media Manager! As part of the Cosmetic Avenue team, you'll be responsible for capturing the essence of our brand and everything we do, and showcasing it to the world through our online platforms.

Our clinic environments are modern and stylish, and you'll be surrounded by a supportive and friendly team that shares your passion for all things beauty. If you live and breathe social media, are experienced in creating engaging content across multiple platforms, and thrive in a fast-paced, multitasking environment, all while being highly organised and a people person, then this could be the perfect next step in your innovative and fun-filled career.

Cosmetic Avenue has been awarded Australasia's best Cosmetic Practice 2 years in a row, and is Australia’s highest Google Reviewed cosmetic business with over 1,400 Five Star Google Reviews. Our stunning office is located in Malvern, Melbourne with an unmatched fun, collaborative and high energy culture!

So if you're wanting to walk into a business that you can be proud of, and work with an incredible team who make you want to come to work everyday, then you've found the right place.

What you’ll be doing

You'll be located in our Head Office, which is a door down from our flagship Malvern clinic, capturing captivating content and skillfully scheduling it across all our platforms. But that's not all – you'll also be the driving force behind building up excitement and content for our new clinics across Australia, including our Gold Coast, Geelong, Berwick and Hampton clinics! Your role will encompass engaging with the clinic teams, coordinating content capturing sessions, driving the social media strategy and orchestrating collaborations. As a trendsetter, you'll be on the forefront of all social trends, ensuring that we shine brightly throughout our social media presence. Additionally, you'll run weekly social media meetings, brainstorming ways to keep us ahead of the curve. If you thrive in a dynamic, fast-paced environment and love embracing new challenges daily, we can't wait to have you join our team!

Responsibilities:

• Create engaging and compelling content for all our social media platforms, including TikTok, Instagram and Facebook, with the intention of expanding into more platforms. 
• Develop and maintain a consistent brand voice and identity across all social media channels.
• Capture and edit visual content, including photos and videos, to showcase the essence of our clinic and services.
• Schedule and publish content on a regular basis to ensure a steady and engaging online presence.
• Monitor social media trends and stay updated with the latest industry developments to keep our clinic at the forefront of social media trends.
• Interact with our online community, responding to comments, messages, and inquiries promptly and professionally.
• Develop and implement social media strategies to increase engagement, reach, and followership.
• Plan and execute social media campaigns to promote special offers, events, and new clinic openings.
• Collaborate with internal teams to gather information and materials for content creation and promotions.
• Coordinate with influencers and brand ambassadors to enhance brand visibility and reach.
• Monitor and analyse social media performance metrics, providing regular reports on the effectiveness of campaigns and strategies.
• Manage and maintain the organisation’s online reputation, ensuring positive customer feedback and addressing any negative reviews or comments.
• Stay informed about industry best practices and implement creative ideas to enhance our social media presence.
• Conduct regular social media meetings to brainstorm new content ideas and strategise upcoming campaigns.

Requirements:

• We are open to someone who has proven skills within the social media industry.
• You may be someone who may be a newly graduated marketing student who has grown their own personal account, or another account on the side, or someone who has worked in the industry for a minimum of 12 months working on content creation and social media management for a paying client/internal role across multiple platforms.
• Must have transferredable skills across Instagram, TikTok and content creation, with a keen eye to be able to create incredibly engaging content. 
• Passionate about the cosmetic industry and motivated to grow within a fast paced company 
• Proven communication skills (both verbal and written) to provide exceptional customer service
• Confident driving and developing a social media strategy for a cosmetic brand
• A true team player, where you are "in it together" to get the job done
• Confident in working in ambiguity 
• A strong work ethic with a results-driven, proactive approach
• A commitment to continued learning and self-improvement
• Demonstrated ability to effectively work with a team of treatment providers
• Willingness to travel as needed
• Have unlimited working rights in Australia

Why Cosmetic Avenue?

At Cosmetic Avenue we want you to love where you work, and that's why we invest in being one of the best places to work. Our team members are what make our clinics great, and we believe in looking after our staff through:

• Monthly “Value” awards - where we celebrate team members displaying our core behaviors 
• Quarterly Fun Days - where we get to head out of the clinic and enjoy some social activities with the team
• Free and discounted staff treatments
• Family and friends discount - exclusive discounts for your family and friends - your family is our family
• Birthday credits - every year, on your birthday you get $100 credit to use at our clinics
• Referral bonus - get a generous bonus every time you refer a friend to work at Cosmetic Avenue