Job Description
Change the future with us.We are looking for dedicated and talented people who tackle ever-changing challenges, customer needs, and questions from colleagues with clever concepts and creativity. We embrace change and work with curious minds re-inventing the future of work. Join us and let us focus together on what’s truly important: making lives better with new ideas and the latest technology around the world.Why you’ll love working for Siemens! Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces. Solve the world’s most significant problems – Be part of exciting and innovative projects. Engaging, challenging, and fast evolving, cutting edge technological environment. Opportunities to advance your career and mentorship programs on a local and global scale. Competitive total rewards package. Profit sharing available. Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle. Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community. Participate in our celebrations, social events and offsite business events. Opportunities to contribute your innovative ideas and get paid for them! Employee perks and discounts. Diversity and inclusivity focused.What will you do? Manages the relationship with the assigned business/function and serve as the interface between the business and the IT organization on a regional and global basis Troubleshoot and resolve issues related to IT infrastructure located in the factory Maintain a flexible work schedule to coordinate support during non-working hours Develops Division/Region/function IT strategy and IT budget according to business strategy and alignment with IT governance and impacted CoEs Manages ongoing Business relationship management (incl. status and KPI reporting, escalations, budget topics) Identifying, evaluating and gathering business needs and determining solutions to business problems and/or options for improving business systems Ensuring the effective use of information systems to meet the needs of the business (heavy dependency on SAP capabilities and functions in a manufacturing and logistics setting) Providing consultancy for business challenges/situations – proactively engaging and participating in workshops and meetings with business stakeholders to identify where processes can be streamlined, automated or improved through IT tools and technology. Ongoing support of development activities and maintenance of tools Support BU functions with new process development / enhancement opportunities Living the ownership culture by taking responsibility as the IT demand manager for the EP Cd. Juarez factories Support product owner to write user stories and prioritize strategic demands that generate the maximum value and productivity Seek opportunities to extract more value from the existing IT value centers, experts, and services that already exist Promote local ownership and usage of the existing tools through training and documentation Networking across the IT ecosystem to look for opportunities to benchmark best practices, reuse of existing IT services Leverages deep process know how of business process for consultancy of process owner Applies Technical Expertise on core technologies Leads and oversees business-initiated IT Projects/Change requests and monitors their delivery in quality, time and budget Acts as first point of contact for divisional Business Partner organizations for them to address global demands Drives and coordinates global demands/projects in close collaboration with the regional Business Partner organizations Manages internal and external software vendors and service providers, and associated contractsKey Partners Key Users Customers (Business Management) Other Service Team members Providers CYS Value CentersMeasures of success Customer satisfaction Standardization and scalability of processes Process efficiency and productivity KPI Budget executionWhat will you need to succeed? Background in technology in a manufacturing setting Experience with SAP functionality in manufacturing and logistics environment Strong communication skills, ability to collaborate internally at the factory as well as across cultures (US, Europe) Ability to manage, refine, and prioritize multiple demands Experience with infrastructure solution design, implementation, and service management IT architectural understanding/competencies Spanish language required; English language skills required Value oriented and result driven IT demand engineering proficiency Mastering difficult situations and working under time and quality pressure At least 5 years of experience in working with business management General knowledge IT technologies (infrastructure, applications, information security, ERP) Experience implementing off-the shelf third party solutions Understanding of SCRUM-agile methodologies Project management experience Financial Analysis Network and relations, courage and candor, agility, vision and foresight, result oriented Collaboration, critical thinking, creativity, executive communication, effective presentations, proactivityWhat we have to offer:We recognize that building a diverse workforce is crucial to the success of our business. Therefore, Siemens provides equal employment opportunities to all qualified individuals without regard to race, creed, colour, religion, national origin, age, gender, marital status, sexual orientation, or non-disqualifying physical or mental handicap or disability.We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss workplace adjustments with all our applicants to develop agile working and innovation.Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state, or local law.