IT Project/ Initiative Manager Customer Interaction (m/f/d)


Software Sector


Düsseldorf, Germany

Job Description

About your work environmentALDI International Services SE & Co. oHGALDI SOUTH IT ensures that everything runs smoothly, from the IT infrastructure to the software used: both at national and international level. Within the scope of transnational projects, our teams develop IT solutions for worldwide use at ALDI SOUTH. In the Customer Interaction team, you always have the customer in mind. You are familiar with e-commerce solutions and the use of online tools comes naturally to you. You will develop digital “must-haves” for various apps or websites and thus ensure an excellent online shopping experience for our customers.Your JobWhat You Give Your Best For.Independently managing (rollout) projects with up to 20 teams in a customer interaction environment throughout the entire life cycleCooperating with departments in various ALDI countriesEstablishing road maps in an agile setup in consideration of overall timelinesManaging (technical) interdependencies between different initiatives and projects in order to raise the business value for our ALDI stores and customersIntroducing and monitoring agile metrics on a project level and deriving appropriate measuresStakeholder management and reportingYour ProfileWhat You Should Have.Degree with a focus on information technology or managementAt least five years of experience in project management Strong analytical and organisational skillsCreative approach to solving problems with an ability to focus on details while keeping the big picture in sightFluency in EnglishWhat Is Desirable.Solid understanding of agile methods (Scrum, Kanban, Lean) and experience in working with scaled agile frameworks (e.g. SAFe, LeSS)First experiences with IT projectsYour BenefitsHow We Value Your Work.Mobile working within Germany incl. equipment and flexible working hours Intercultural working environment in diverse teams Attractive remuneration as well as holiday and Christmas bonuses Future-oriented training and development Modular onboarding and buddy Additional satellite offices (e.g. in Düsseldorf) Your Tech StackWhat You Work With, Among Other Things.M365ConfluenceJIRA


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