COREcruitment LTD
COREcruitment LTD

Concierge manager

Job Title



London, UK


Gross remuneration € Yearly

Job Type


Working hours

Full time

Job Description

Our client is a luxurious lifestyle concierge management service based in London. The company is in high demand and is looking to add a lifestyle manager to join their team.

Ideally, they are looking for a candidate with at least 2 years’ experience working in a similar role in a leading lifestyle management company. Whilst you might also do international, it is important you know London like the back of your hand (restaurants, theaters, sports and concerts hall, leisure and entertainment facilities, etc.)

You will be required to:

  • Manage relationships with a select group of members (affluent professional individuals), ensuring personal engagement, satisfaction, loyalty, retention and respect
  • Act as the client’s primary contact and manage members’ requests
  • Develop an in-depth understanding of your members’ lifestyle needs, interests and requirements
  • Research the best options to meet and exceed the lifestyle requirements of the member
  • Always go above and beyond on your members’ requests
  • Proactively offer tailored lifestyle suggestions to your members to maximise the value they get from the service
  • Ensure members’ expectations are managed within the agreed deadlines
  • Ensure the services offered are personal and unique to each member
  • Provide recommendations and suggestions for London based restaurants, experiences, hotels, leisure activities and much more
  • Support and maximise the commercial success of the operation


  • Minimum 2 years experience in a similar role for a members / lifestyle concierge service.
  • Fluent in English (oral and written) – another language a bonus
  • Exceptional verbal and interpersonal skills when dealing with members and suppliers
  • Calm and professional personality and manner at all times, acting with tact and diplomacy
  • The ability to work independently and perform well with little supervision
  • Dedication to customer satisfaction and demonstrating excellent problem-solving skills
  • Excellent time management skills with the ability to multi-task
  • Detailed orientation, understand working under deadline, able to prioritise when multiple request to solve and keen on exceeding standards and satisfaction.


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