Glassdoor Inc.
Glassdoor Inc.
...

Patient Service Representative, Call Center, Santa Cruz

Job Title

Call Centre Agent

Location

Santa Cruz, U.S.

Salary

Gross remuneration 35000.00 - 59000.00 $ Yearly

Job Type

Permanent

Working hours

Full time

Job Description

Position Overview:


The Patient Service Representative, under general supervision, operates as part of the care team performing a variety of functions such as greeting patients, patient registration, insurance coverage and eligibility verification, scheduling and telephone management.

Principal Accountabilities

  • Greets and arrives patients and others entering the department in a courteous and professional manner in accordance with performance standards.
  • Registers new patients and updates existing patient accounts, handling any system red flags as they are encountered.
  • Schedules patient appointments.


Qualifications:


Principal Accountabilities

  • Greets and arrives patients and others entering the department in a courteous and professional manner in accordance with performance standards.
  • Registers new patients and updates existing patient accounts, handling any system red flags as they are encountered.
  • Schedules patient appointments.


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