Administration - Cardiology receptionist - work from home

Dr Rudd Cardiology prides itself in its commitment to providing high quality customer service and care. The rooms host a Cardiologist as well as a variety of cardiology services 

The opportunity: 

We are seeking a Medical administration who is keen to work from home for a busy Cardiology clinic.

Hours per Fortnight are 76 hours (full time ) (Monday – Friday) /part time applicants are welcome to apply.

Skills and Experience:

Desirable: 

• Previous experience in health sector .
• Awareness of National Safety and Quality Health Service Standards.
• Experience using medical practice software including Healthtrack and billing .
• two years experience in a health administrative role involving clerical and customer service duties.
• Previous experience in a clinical consulting practice .

Essential: 

• The ability to follow instructions and report back to practice manager the task done / needed to be done on a daily basis
• Excellent computer literacy in particular Microsoft Word, Excel and Outlook .
• The ability to perform under the pressure of a busy clinic to be able to meet the deadlines.
• The willingness to learn a variety of skills required as an assistant to help the cardiologist with typing the reports .
• Excellent organisational skills.
• Excellent communication skills, written and verbal.
• Ability to communicate respectfully with a diverse range of people.
• The ability to maintain a high level of professionalism and confidentiality under stress.
• The ability to work both individually and in a team environment.
• Excellent time management skill.
• The ability to plan and prioritize workload.
• Excellent problem solving skill and willingness to learn and implement a variety of different problem solving approaches to the same problem.

Key Responsibilities:

• Ensure smooth running of the practice.
• Facilitate and support change and improvements within the team.
• Assist with Consulting Room resource planning and department rostering.
• Maintenance of booking system.
• Communication of information to GPs & hospital departments including consulting and theatre bookings.
• Billing and account management for practice
• Participate in regular meetings with practice manager and team members to ensure monitoring of resources and essential communication occurs.
• Answer the telephone in a courteous and professional manner.
• Make patient appointments.
• Liaise with patients and their families in a compassionate manner.
• Liaise with Doctors, Medical Specialists and other health professionals and their staff.
• Ensure client confidentiality is respected.
• Process referrals both in writing and electronically.
• Fax, scan, email and file documents.
• Type and prepare documents as required with a high level of accuracy.
• Process incoming written and electronic mail.
• Patient file management.
• Maintain appropriate stationery and clinical supply levels at all times.
• Contribute to the cleanliness of the practice.
• Assist doctors to the practice with setting up health funds and Medicare applications.
• Any other administrative duties as directed by the Practice Manager and the Director.
• Assisting cardiologist with some basic technical cardiology services as per cardiologist instructions as required .( training will be provided to successful applicant .)