Publisher :

Caterer Global LTD

location :

Washington D.C., U.S.A.

Contract type :


Working hours :

Full time

Salary :

Gross remuneration Yearly


Smart Working
International experiences
Available for business trips



Come be a part of something bigger!

More than 10,000 dedicated employees around the world bring their unique talents, expertise and experiences to work every day with Benchmark. Our strength lies in our diversity , positive service attitude and determination to succeed. Come be a part of our "Be the Difference" philosophy, where every employee, at every level, in every job strives to capture moments when they can provide memorable, personalized service to our guests, coworkers, and communities.

We are a strong believer in offering our employees Work-Life Effectiveness through, practices, policies, and programs to help our employees achieve success at both work and home. Here are just some of the great benefits we offer:

  • Full Time employees have access to Medical and Dental insurance to fit your needs
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses)
  • 401K match (Let us help you build your financial future)
  • Companywide Hotel Room Discounts (Who doesn't love to get away)
  • Paid Time Off (Holidays/Vacation)
  • Employee Assistance Program (We are here to support you)
  • Employee family events (bring the kids!)
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few
  • Many more, please inquire for more details

Who are we?

The Receptionist is responsible for overseeing the operations, sets, and movement of the overall program logistics. They manage the day-to-day floor execution of the programs by ensuring events materialize 100% accurately as specified through the program agenda and BEO's, along with coordinating change management. They are also responsible for supporting the Events Sales Managers in the delivery of program logistical needs. They manage the movement of materials throughout events (including pre and post program needs) and act as general resources to ensure a meeting's success. This position is responsible for monitoring the conference center property assets and reporting & managing Nuvola needs throughout the day. The Receptionist will also act as a greeter at the Forum's lobby desk and coat check assistance.

What you will have an opportunity to do:


  • High School Diploma or equivalent
  • Minimum 2 years' experience in general office environment
  • Previous conference service or event coordination experience preferred
  • Excellent computer software knowledge of Microsoft Office; Knowledge of Delphi and property related PMS system preferred
  • Excellent verbal and written communication skills
  • Previous guest services experience and interpersonal skills
  • Availability to work a variable schedule


  • Oversight & assistance in creating memorable guest experiences, as well as anticipating guest/facilitator needs through event pre-walks and space checks
  • Oversee Program "Turn" Activities and ensure smooth programmatic flow Provide Room and AV orientations as needed
  • Assist with movement and placement (delivery) of program materials, including pre and post event prepping, shipping and storing, as assigned
  • Assist with technical and logistical opportunities that arise in meeting rooms for both instructors and attendees, as assigned
  • Act as a resource, supporting the efforts of the Sales & Events Managers Confirm break, meal, reception and special event timing, as needed
  • Maintain a solid working relationship with the Sales & Events, Operations and Audio/Visual Teams; routinely soliciting feedback on performance
  • Maintain effective communication and positive relationships with all operating departments acting as a resource and appropriately delegating tasks as needed.
  • Follow up with all change requests to ensure accuracy and operational communication
  • Greet guests at Lobby desk and be available for any questions and assistance needed by guest upon arrival and departure from venue
  • Perform other job functions as necessary to ensure property and company goals and guest expectations are exceeded
  • Respond to any reasonable task assigned by your immediate supervisor or General Manager

Be the Difference:

  • Understand all aspects of Benchmark's Be the Difference culture
  • Set the example
  • Lead and inspire all employees to Be the Difference
  • Hold each team accountable for delivering the experience
  • Attend BEO meeting when applicable

University Client Relations:

  • Professionally represent The Forum in community and industry organizations and events
  • Develop and maintain collaborative partnerships with similar university venues and local hotels

What are we looking for?

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

This announcement is aimed to both genders and people of all ages and all nationalities.

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