Spa Receptionist

Publisher :

Caterer Global LTD

sector :

Hotellerie-Restaurant-Café (Horeca)

Job title :

Receptionist

location :

Dubai, United Arab Emirates

Contract type :

Permanent

Working hours :

Full time

Salary :

Gross remuneration Yearly

Other

Smart Working
International experiences
Available for business trips

Description

Description

Location Ajman Saray a Luxury Collection Resort Ajman, Sheikh Humaid Bin Rashid Al Nuaimi Street, Ajman, United Arab Emirates, United Arab Emirates

Brand The Luxury Collection

Schedule Full-Time


The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world's most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection

.POSITION SUMMARY

Schedule services for individuals and large groups using spa/salon reservations software system.

Call guests to confirm scheduled services.

Answer questions about available services.

Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager.

Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.

Promote and sell spa/salon services.

Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times.

Process guest payments for spa/salon services and obtain payment authorization as needed.

Accept and log cash tips for employees.

Balance, scan, and drop receipts with Accounting.

Notify Engineering of maintenance and repair needs.

Report accidents, injuries, and unsafe work conditions to manager.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.

Speak with others using clear and professional language; answer telephones using appropriate etiquette.

Develop and maintain positive working relationships with others.

Comply with quality assurance expectations and standards.

Stand, sit, or walk for an extended period of time.

Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Perform other reasonable job duties as requested by Supervisors.Marriott International is an equal opportunity employer.

This announcement is aimed to both genders and people of all ages and all nationalities.

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