Deputy Housekeeper

Step into the world of Taj and join us in our endeavor to create magical experiences as we introduce the world to the art of Indian hospitality. Tajness is the soul of our culture and guides all our interactions. It is an implicit trust in our people to forge invaluable relationships by creating an emotional connect with our various stakeholders. Tajness is the way we do what we do. We bring to you a unique combination of authentic tradition and innovation, a culture we invite you to grow with.

Explore opportunities that align with your current skillset and become a part of our diverse community of “Exoticans” dedicated to delivering quality experiences. Grow with Taj at a wide array of locations across various geographies, offering opportunities that allows our associates to choose their preferred career path with focused mentoring and training, enriching both professional and personal development.

Be part of a family that strives to touch the hearts of our guests through carefully nurtured values. Trust, Awareness and Joy is something we live-by everyday.

About Taj Exotica Resort and Spa, The Palm, Dubai

Part of Indian Hotels Company Limited (IHCL) established in 1903, Taj Hotels have been a pioneer in bringing legendary Indian hospitality to the world.

Continuing this legacy in providing guests with the highest levels of personalized, intuitive service and careful attention to detail, IHCL will be introducing its newest addition - Taj Exotica Resort & Spa, The Palm Dubai. Situated on the East Crescent of the Palm and connected to a private beach, the hotel will feature 258 rooms, 67 suites, six F&B venues, a kids’ club, sprawling banquet & meeting spaces and Taj’s signature Jiva Spa. Keeping sustainability and the incomparable Tajness at the core of its offering, the hotel is poised to create exotic experiences for all its guests. Scheduled to open doors in the next few months, we welcome candidates to be part of our Pre-opening Team. Please click on your preferred department below to apply.

 Job Responsibilities

• Assist the Executive Housekeeper in order to achieve and maintain the highest standards in cleanliness, hygiene, and comfort.
• Achieve total guest satisfaction by providing service, which is the best in class, and maximize organizational profitability through effective utilization of all resources
• Staffing and Scheduling of the department and allocation of duties.
• Develop systems and procedures that achieve higher cost efficiency and guest satisfaction.
• Facilitate learning and development for all the team members of the department.
• Supervise and direct the daily activities of all Housekeeping staff.
• Ensure the service standards regarding cleanliness, amenities and maintenance in rooms and public areas are adhered.
• Manage the inventory of supplies, linen and equipment and maintain their records.
• Monitor and control consumption of guest and cleaning supplies, devise methods for optimal usage of cleaning supplies
• Ensure through regular monitoring of guest feedback, prompt, efficient and accurate service to all guests.
• Inspect guestrooms (VIPs) and Monitor super room cleaning
• Plan and implement preventive maintenance and cleaning schedules for rooms and public areas.
• Monitor the work of contractors, such as pest treatment, laundry, window wiping.
• Provide necessary information to assist executive housekeeper in staff evaluation, disciplining, termination and promotion.
• Ensures and plan effective annual leave plan for the staff as per the operations requirements.
• Monitor productivity standards and Schedule staff in order to optimize manpower.
• Review the monthly business/occupancy reports and assist the Executive Housekeeper in developing a work plan.
• Ensure that all the operational standard procedures/guidelines set for all the processes/activities/situations are followed (Key Control, Lost & Found etc).
• Co-ordinate with the Front Office department on releasing of rooms and special guest requests (hard board, flower arrangements etc).
• Ensure good physical upkeep, condition of guestrooms and various housekeeping equipment and Co-ordinate with the Engineering department for the repairs and maintenance.
• Monitor the aesthetic standards of the hotel which includes – flower arrangements, gardens, interiors etc

Knowledge/Skill

• Managing linen budgets and accounts
• Ability to deal with guests
• Good communication skills
• Good trainer and effective training skills
• Excellent time management skills
• Ability to take initiatives

Education

·Graduate/Diploma from a reputed Hotel Management School

Experience

·2-3 years experience in core Housekeeping operations at a supervisory level

• Contact: Kavita Shah
• Reference: CatererGlobal
• Job ID: 94962229

https://www.catererglobal.com/job/housekeeper/taj-hotel-and-resorts-job94962229