Spa & Recreations (Receptionist)

Publisher :

Caterer Global LTD

location :

Jeddah, Saudi Arabia

Contract type :

Permanent

Working hours :

Full time

Salary :

Gross remuneration $ Yearly

Other

Smart Working
International experiences
Available for business trips

Description

Description


Shangri-La Jeddah
ABOUT THE BRAND
Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost Horizon". Hilton's book was about a tranquil haven in the mountains of the Himalayas, called Shangri-La, which cast a spell on all who resided there.
Shangri-La Hotels and Resorts began in 1971 with our first luxury hotel in Singapore. Today, the group comprises over 100 hotels and resorts in key cities in the Asia Pacific, North America, Europe, and the Middle East. Based in Hong Kong, we are expanding globally with developments underway throughout Asia, Australia, and the Middle East.
ABOUT THE PROPERTY
Shangri-La Jeddah will be housed in a prominent development with a 235-room hotel and serviced residences in Jeddah, the second-largest city in Saudi Arabia and the principal gateway to Mecca. Offering stunning views over the water, the hotel will feature four restaurants, function areas totalling 2,118 square meters, a luxury spa and fitness areas, a swimming pool, a children's club, and several lounges.
Job Summary:
The Service Associate for Health Club is responsible for providing guest service by administering Spa and Salon bookings in accordance with established procedures and standards. The incumbent also contributes to the revenues of the cost centre through the active selling of the retail products available.
Responsibilities:

  • Answers all guest inquiries (personal or through telephone), making sure that information given is complete, accurate and timely.
  • Booking appointments, ensuring all needed information is recorded.
  • Is aware of the location of all Spa & Salon Therapists at all times to ensure efficient scheduling of treatments.
  • Assist the SL in monitoring the attendance of all Spa & Salon Therapists and reports any concerns which may affect operations.
  • Keeps track of all information and updates on guest reports.
  • Responds to guest inquiries on Health Club & Resort Memberships, Spa Menu, Salon services, Fitness Programs and other information regarding the facility and services of the Health & Spa Club.

https://www.catererglobal.com/job/spa-receptionist/burj-assila-for-hotel-services-job95050755

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