Head Butler

Key Responsibilities:

• Ensure guest experiences and expectations are exceeded
• Ensure guest requirements are attended to timely and follow-up afterwards
• Adhere to SOPs
• Adherer to Resort SOPs
• Maintain excellent grooming standards
• Provide warm welcoming service to all guests

Qualifications:

• > 2 yrs experience in similar role
• Knowledge of the role
• Portuguese and Spanish verbal and written communication skills
• Guest oriented with focus on personalized service
• Flexibility to respond to a range of different work situations
• Ability to work under pressure in a diverse multicultural team
• Excellent grooming standards
• Comfortable to live and work on the Island Resort