Caterer Global LTD
Caterer Global LTD
...

Bellman

Location

Dubai, United Arab Emirates

Salary

Gross remuneration 25000.00 - 35000.00 € Yearly

Job Type

Permanent

Working hours

Full time

Job Description


Step into the world of Taj and join us in our endeavor to create magical experiences as we introduce the world to the art of Indian hospitality. Tajness is the soul of our culture and guides all our interactions. It is an implicit trust in our people to forge invaluable relationships by creating an emotional connect with our various stakeholders. Tajness is the way we do what we do. We bring to you a unique combination of authentic tradition and innovation, a culture we invite you to grow with.


Explore opportunities that align with your current skillset and become a part of our diverse community of “Exoticans” dedicated to delivering quality experiences. Grow with Taj at a wide array of locations across various geographies, offering opportunities that allows our associates to choose their preferred career path with focused mentoring and training, enriching both professional and personal development.


Be part of a family that strives to touch the hearts of our guests through carefully nurtured values. TrustAwareness and Joy is something we live-by everyday.


About Taj Exotica Resort and Spa, The Palm, Dubai

Part of Indian Hotels Company Limited (IHCL) established in 1903, Taj Hotels have been a pioneer in bringing legendary Indian hospitality to the world.


Continuing this legacy in providing guests with the highest levels of personalized, intuitive service and careful attention to detail, IHCL will be introducing its newest addition - Taj Exotica Resort & Spa, The Palm Dubai. Situated on the East Crescent of the Palm and connected to a private beach, the hotel will feature 258 rooms, 67 suites, six F&B venues, a kids’ club, sprawling banquet & meeting spaces and Taj’s signature Jiva Spa. Keeping sustainability and the incomparable Tajness at the core of its offering, the hotel is poised to create exotic experiences for all its guests. Scheduled to open doors in the next few months, we welcome candidates to be part of our Pre-opening Team. Please click on your preferred department below to apply.


Position Overview: 

The bellman is primarily responsible for welcoming all guests to the hotel as well as bidding them farewell. The bell person is escorting guests to and from their accommodations, orienting them with the features of the property and their accommodations, assisting the guest in any way to make them feel more comfortable in accordance with the Hay Adams Standards of Excellence. 


Job Responsibilities


  • To take the baggage from the car to the room at the earliest.

  • To advise the Guest about the location of the room.

  • To take the luggage via the service elevator to the room.

  • To assist Guests, regarding facilities in the room and be aware of the rooming process. To leave the room after wishing the Guest a happy and a comfortable stay.

  • To bring the baggage of the Guest down from the room at the time of departure at the earliest.

  • To check the room for any item found left behind when taking the luggage down so that it can be given to the Guest directly.

  • To inform the minibar when the Guest is about to check out.

  • To obtain clearance from the cashiers regarding the settlement of the bill.

  • To ensure that the room key is deposited with the reception.

  • To ensure all messages are delivered to the Guest if any.

  • To call the car and load baggage in the vehicle.

  • To deliver the Guest message and fax to the room or as directed.

  • To page the Guest in the hotel, using the paging board or as directed.

  • To deliver newspaper to guests rooms, as per schedule.

  • To give wake up calls to group members.

  • To carry out such ancillary duties within or outside the hotel as assigned by Bell captain/Receptionists viz. Delivering parcels, purchase of medicines, cinema/tickets etc., for the Guest.

  • To takes mail/courier to Executive offices and deliver same to the Executive office as and when required.

  • To ensure quality at all times and in all aspects of the job.

  • To ensure that the baggage is neatly and properly stored in the baggage room.

  • While in the lobby to keep a vigil on children who may be alone and for persons of doubtful character and inform security immediately.

  • To check Guest rooms to validate the Discrepancy Report.

  • To always be well groomed with neatly cut and combed hair, clean shaven, polished shoes and a clean and pressed uniform.

  • To tag and mark luggage for delivery to rooms.

  • To report emergencies to the Duty Manager/Security. 

  • To handle additional responsibilities as and when delegated by the management.

  • To know the Guests, especially repeat and long staying Guest.

  • To acknowledge Guests as and when they come and go past the lobby. Remain alert to any situation where he can be of assistance to the Guest.

  • To assist in wake up call, specially when the telephone is not answered by the Guest and as advised by the Duty Manager.

  • To assist in opening the double lock or for using the master key, when authorized by the Duty Manager.

  • To always collect errand card from Luggage Master while proceeding to Guest floor and submit the same back on completion of the task.

  • To adhere to personal grooming as per standards laid down by the hotel and always be clean shaven. 

  • To perform such duties and observe and conform to such directions and instructions as may be assigned or communicated to you by the company or by such officers who are placed in authority over you.


https://www.catererglobal.com/job/bellman/taj-hotel-and-resorts-job94988376

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